West Bay Care and Rehabilitation Center

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West Bay Care and Rehabilitation Center

West Bay Care and Rehabilitation Center

27601 Westchester Pkwy, Westlake, OH 44145

For more information about senior living options: (844) 490-3973

2 from 4 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Skilled Nursing Facility

Pricing

At West Bay Care and Rehabilitation Center, the monthly costs for room types reflect a premium level of care relative to both Cuyahoga County and the broader state of Ohio. For a semi-private room, residents can expect to pay $5,859, significantly higher than the county's average of $3,582 and Ohio's average of $3,965. Those opting for a private room will incur a monthly fee of $6,869, again surpassing local and state averages - Cuyahoga County's private room costs average $4,004 while state-wide figures stand at $4,771. These elevated fees suggest that West Bay prioritizes high-quality services and amenities that cater to the unique needs of its residents.

Floor plansWest Bay Care and Rehabilitation CenterCuyahoga CountyOhio
Semi-Private$5,859$3,582$3,965
Private$6,869$4,004$4,771

Overall Review

Pros

  • pro The nurses and staff were exceptionally kind and understanding, providing outstanding care for the patient's mother despite language barriers.
  • pro Family members felt 100% safe knowing their loved one was in a highly reputable institution.
  • pro The facility's brochures and initial presentation were impressive and well-rehearsed, creating a positive first impression.
  • pro One family experienced compassionate care for their mother in her time of need, feeling reassured by the staff's attentiveness.

Cons

  • pro The nurses are overworked and display low morale.
  • pro Prescribed medications are often late or forgotten.
  • pro Forbidden food items are routinely fed to individuals.
  • pro Medications are not ordered in a timely manner, causing out-of-stock situations.
  • pro Laundry routinely loses residents' clothes.
  • pro Call lights can take upwards of an hour to be answered.
  • pro Residents frequently go unbathed and remain in the same outfit for days.
  • pro Infected bedsores went untreated despite complaints from family members.
  • pro Staff were rude to both residents and their families on various occasions.
  • pro The patient-to-staff ratio is terrible, leading to stress and poor care quality.

Review

The experiences shared by families regarding long-term care facilities reveal a stark contrast in the quality of care and attention provided to residents, particularly those suffering from serious health conditions such as Alzheimer’s and dementia. On one hand, there are testimonials praising the compassionate care that patients receive, emphasizing the professionalism and dedication of nursing staff who go above and beyond despite language barriers. In stark contrast, other reviews depict a distressing and neglectful situation where patients faced serious issues due to understaffing and inadequate attention.

One review highlights a mother who was admitted in very poor condition but received outstanding care during her four-week stay. The staff's understanding nature extended beyond language differences; they made significant efforts to ensure her comfort and safety. The family felt completely secure with their loved one in this institution, which they viewed as a safe haven conducive to recovery. This positive feedback underlines how critical it is for healthcare facilities to foster an environment where compassion meets professionalism, leading families to recommend such establishments wholeheartedly.

Conversely, countless reviews detail heartbreaking situations where families witnessed neglect towards their loved ones. One reviewer noted severe deficiencies in basic hygiene practices for their father with Alzheimer's disease. They reported that he often remained unbathed while wearing the same clothes for several days at a time. Despite raising concerns about infected bedsores multiple times, no appropriate action was taken by staff members to address these serious health issues. Such negligence underscores an alarming disregard for patient welfare.

Moreover, the lack of engagement in physical activities stands out in these narratives. One family expressed frustration over how their father was confined to a wheelchair all day without any opportunities for social interaction or outdoor experience—a crucial aspect of maintaining quality life for dementia patients. The resultant decline in his mental acuity is harrowing; he entered the facility somewhat functional but emerged deeply depressed and significantly impaired. Inadequate staffing levels appeared to perpetuate this neglect, as many families reported that staff were overwhelmed and unable to provide essential personal care.

Communication—or lack thereof—was another critical area cited by numerous reviewers as problematic within these institutions. Families frequently found themselves without vital updates regarding medication administration or overall health status of their loved ones.. In one instance, a family learned only by chance that their loved one had been transferred to a hospital after significant deteriorations went unnoticed until it was almost too late—demonstrating gross inefficiency on part of the facility's communication processes.

In addition to troubling personal care standards, reviewers also pointed out safety hazards within these establishments—including dirty wheelchairs and exposed electrical outlets—adding layers of concern about not only physical wellbeing but overall living conditions provided for residents. The loss of personal belongings came up repeatedly among complaints about laundry management revealing further operational failures impacting patient dignity.

Ultimately, it is evident from these reviews that while some facilities excel in providing heartfelt care with attentive staffing ratios, others profoundly fail in meeting even the most basic needs of vulnerable populations like elderly individuals living with dementia or Alzheimer's Disease. These accounts highlight the importance of thorough research when selecting appropriate long-term care options; families deserve peace of mind knowing their loved ones are treated with respect and receive adequate daily caregiving support tailored for improved quality-of-life outcomes—something sorely missing in negative reports from dissatisfied families seeking help amidst emotional turmoil during difficult times.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)

Care Services

  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

The West Bay Care and Rehabilitation Center in Westlake, OH is a premier assisted living community that offers a range of amenities and care services to meet the needs of its residents. With a beautician on-site, residents have the option to receive professional hair and beauty services without leaving the comfort of their home. Devotional services are also provided on-site, allowing residents to practice their faith within the community.

Indoor and outdoor common areas provide spaces for socializing and enjoying the company of fellow residents. Whether it's engaging in card games or simply enjoying fresh air in the outdoor garden, there are ample opportunities for relaxation and recreation.

For those in need of short-term stays or respite care, West Bay Care and Rehabilitation Center is equipped to provide comfortable accommodations and comprehensive support. Additionally, wheelchair accessible showers ensure that all residents can maintain their privacy while attending to personal hygiene.

The community also places importance on dining preferences, offering vegetarian options as part of their meal plans. This allows residents with dietary restrictions or preferences to enjoy delicious and nourishing meals tailored to their needs.

Devotional activities on-site cater to the spiritual well-being of residents, providing opportunities for reflection and worship within the community. Furthermore, with various nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; residents have easy access to a wide range of resources and entertainment options.

At West Bay Care and Rehabilitation Center in Westlake, OH, residents can expect a warm and inviting atmosphere where their individual needs are respected and met with attentive care.

Nearby Places of Interest

This part of Westlake, Ohio offers a convenient location with various amenities nearby that cater to different needs. For medical care, there are several physicians and pharmacies within a short distance, ensuring easy access to healthcare services. A variety of restaurants provide dining options for every taste, and the Regal Crocker Park & Imax theater offers entertainment options for residents. Numerous parks in the area offer opportunities for outdoor recreation and relaxation. Transportation options are also readily available with rental car centers and airlines nearby for those looking to travel. Overall, this part of Westlake provides a balanced mix of convenience and leisure activities suitable for senior living.

Physicians

  • Bay Dental Offices (0.3 miles)
  • North; Shore Gastroenterology & Endoscopy Center (1.2 miles)
  • Fairview Ob Gyn Associates Crocker (1.5 miles)
  • Orthopedic Associates Westlake (1.7 miles)
  • Premier Physicians (1.8 miles)
  • Westshore Primary Care (4.8 miles)

Pharmacies

  • Discount Drug Mart (0.5 miles)
  • Walgreens (1.8 miles)
  • Market District Supermarket (1.8 miles)
  • Rite Aid (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Cleveland Clinic - Richard E. Jacobs Health Center (2.9 miles)
  • Discount Drug Mart (3.5 miles)

Restaurants

  • Dover Gardens Tavern (0.5 miles)
  • Bonefish Grill (1.6 miles)
  • Blue Sushi Sake Grill (1.6 miles)
  • Another Broken Egg Cafe (1.6 miles)
  • Yard House (1.6 miles)
  • The Cheesecake Factory (1.6 miles)
  • Crocker Park (1.7 miles)

Theaters

  • Regal Crocker Park & Imax (1.7 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (3.5 miles)
  • Starbucks (4 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.4 miles)
  • Starbucks (6.5 miles)

Places of Worship

  • St Barnabas (1.9 miles)
  • Jehovah's Witnesses (3 miles)
  • St Joseph Church-Avon Lake (5.7 miles)

Hospitals

  • St John Medical Center (2.8 miles)
  • Cleveland Clinic - Avon Hospital (2.9 miles)
  • Cleveland Clinic - Fairview Hospital (5.6 miles)
  • CCF Fairview Hospital (5.6 miles)

Parks

  • Tri-City Park (3.2 miles)
  • Bohlken Park (4 miles)
  • Bain Park (4.3 miles)
  • Metroparks Rocky River Reservation North (5.1 miles)
  • Loraine County Metro Park (5.1 miles)
  • Rocky River Reservation (5.1 miles)
  • Niagara Park (5.6 miles)

Transportation

  • Cleveland Rental Car Center (5.8 miles)
  • National Car Rental (5.8 miles)
  • Hertz Rent A Car (5.8 miles)
  • Concourse B (6.2 miles)
  • American Airlines Ticket Counter (6.3 miles)
  • United Airlines Ticket Counter (6.4 miles)
  • TSA Checkpoint C (6.4 miles)

Frequently Asked Questions

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