Life Care Center Of Westlake

Pros

• The staff at Life Care Center of Westlake treated residents like family, showing great care and compassion.
• Residents received excellent therapy that was both motivating and compassionate.
• The food provided at the facility was frequently described as tasty with a variety of choices available.
• Activities offered at the center exceeded expectations, providing plenty for residents to do in their free time.
• The outdoor yard was a pleasant area for residents to relax and enjoy some fresh air.
• Many families had positive experiences and appreciated the quality of care their loved ones received during rehabilitation stays.

Cons

• The facility's administration has been terrible, with insufficient staff and a lack of resolution to repeated concerns.
• The condition of the facility is poor, with questionable cleanliness and outdated equipment in need of replacement.
• Residents experience long wait times for meals, impacting their overall quality of life.
• One patient received horrendous care, including neglect of proper hygiene practices while treating a contagious illness.
• There are instances of misleading information regarding medication availability, leading to tragic consequences for a patient’s health.

Review

Life Care Center of Westlake has garnered a range of feedback from families and patients that highlights both the commendable aspects and the serious shortcomings of the facility. Established in the 1970s, the center is characterized by an outdated physical environment, with rooms that are small, shared, and lacking in privacy. Many reviewers noted issues with space and overall comfort; residents were often seen sitting in wheelchairs outside their rooms or walking around without sufficient engagement. Despite these concerns about room conditions, some reviews praise the staff for their dedication and attentiveness to resident care.

Multiple reviewers have spoken positively about the staff at Life Care Center of Westlake. Several families emphasized that workers were not only present but actively engaged in their roles, providing essential services to residents rather than being distracted by personal devices. For instance, one family expressed gratitude for how well their elderly relatives were treated, noting that staff members treated them like family, showcasing compassion and understanding as they navigated various levels of care. The availability of plenty of workers was also highlighted as a positive aspect that contributed to a supportive atmosphere.

However, contrasting experiences have emerged concerning administration and staffing challenges within the facility. One review voiced frustrations with poor administrative practices leading to inadequate staffing levels. The reviewer noted that good staff members were let go while underperforming employees remained in place. Concerns raised about cleanliness and maintenance in the memory unit further compounded this issue; it was reported that living spaces did not provide an adequate quality of life for residents due to overcrowding and lack of repair.

While many praised the food quality—highlighting freshness and variety—other accounts reflected dissatisfaction with meal service timeliness or preparation inconsistencies. One reviewer described experiences where food was sometimes served late, forcing residents to sit idly while waiting for meals—a distressing situation for seniors who may already be vulnerable or unwell.

Intense criticism arose towards specific incidents involving care inconsistency leading to severe ramifications. One particularly tragic account involved a patient whose inhaler was mishandled by staff members—leading ultimately to her death due to miscommunication regarding its usability when she required it most desperately after calling for assistance. This tragedy underscores significant lapses in communication among caregivers within a health facility tasked with ensuring patient welfare.

The mixed reviews surrounding Life Care Center of Westlake create a complex picture: many families express gratitude for compassionate staff members who facilitate rehabilitation processes effectively while others share heart-wrenching stories illustrating potential negligence or systemic failure within operations. As such, prospective residents’ families must weigh these varying perspectives critically when considering this facility as a suitable option for their loved ones' care needs.

Pharmacies

• Rite Aid (0.5 miles)
• Walgreens (0.6 miles)
• Discount Drug Mart (1.1 miles)
• Walgreens (2 miles)
• Discount Drug Mart (2.1 miles)
• Market District Supermarket (2.2 miles)
• CVS Pharmacy (2.2 miles)

Physicians

• Premier Physicians (0.8 miles)
• Orthopedic Associates Westlake (1.6 miles)
• North; Shore Gastroenterology & Endoscopy Center (1.6 miles)
• Bay Dental Offices (1.8 miles)
• Fairview Ob Gyn Associates Crocker (1.9 miles)
• Westshore Primary Care (5.9 miles)
• Southwest Family Physicians (7.1 miles)

Restaurants

• Dover Gardens Tavern (1.1 miles)
• The Cheesecake Factory (2 miles)
• Blue Sushi Sake Grill (2 miles)
• Yard House (2 miles)
• Bonefish Grill (2 miles)
• Crocker Park (2 miles)
• Another Broken Egg Cafe (2 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.2 miles)
• Starbucks (2.6 miles)
• Starbucks (3.4 miles)
• Panera Bread (3.9 miles)
• Starbucks (4 miles)
• Starbucks (6.2 miles)

Hospitals

• St John Medical Center (1.9 miles)
• Cleveland Clinic - Avon Hospital (3.7 miles)
• Cleveland Clinic - Fairview Hospital (4.7 miles)
• CCF Fairview Hospital (4.7 miles)

Places of Worship

• Jehovah's Witnesses (2 miles)
• St Barnabas (3.2 miles)
• St Joseph Church-Avon Lake (7 miles)

Theaters

• Regal Crocker Park & Imax (2.1 miles)

Parks

• Tri-City Park (2.1 miles)
• Bain Park (3.1 miles)
• Bohlken Park (3.2 miles)
• Rocky River Reservation (3.5 miles)
• Metroparks Rocky River Reservation North (4.6 miles)
• Niagara Park (5.1 miles)
• Loraine County Metro Park (6.5 miles)

Transportation

• Cleveland Rental Car Center (4.4 miles)
• National Car Rental (4.5 miles)
• Hertz Rent A Car (4.5 miles)
• Concourse B (4.8 miles)
• Concourse C (4.9 miles)
• American Airlines Ticket Counter (4.9 miles)
• United Airlines Ticket Counter (4.9 miles)