Vitalia Westlake

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Vitalia Westlake Vitalia Westlake Vitalia Westlake Vitalia Westlake

Vitalia Westlake

Information last verified:

26695 Center Ridge Road, Westlake, OH 44145

For more information about senior living options: (844) 490-3973

4.3 from 77 reviews
5 stars
56
4 stars
4
3 stars
6
2 stars
3
1 stars
8

Overall Review of Vitalia Westlake

Pros

  • pro The Vitalia Westlake team and staff are compassionate, friendly, helpful and caring.
  • pro The administration has been outstanding, and the nursing and clinical teams are warm, friendly and welcoming.
  • pro The building is clean, nice and has great food and amenities.
  • pro The facility has an incredibly positive atmosphere, with staff and residents alike, creating a contagious positivity.
  • pro The memory care caregivers go the extra mile, and their director communicates well with families.
  • pro The staff are a wonderful group of caring employees, and the facility is beautiful, special, and offers lots of activities.
  • pro Vitalia Westlake provides wonderful care; the staff are awesome and the administrator is great, giving families peace of mind.
  • pro Vitalia Westlake Senior Residences is an amazing place; the people are loving, kind, thoughtful and become family to residents.
  • pro The organization is truly caring and creates a warm, family-like environment with a beautiful facility and many amenities.

Cons

  • pro There was a security breach at the facility, with an intruder walking through and rummaging the elderly resident’s room.
  • pro Pricing for care is exorbitant, with no upfront price lists and a rent increase of $300+ per month after one year.
  • pro Pharmacy costs are described as extremely high.
  • pro The memory care unit is described as extremely disappointing, with residents able to exit the unit and little follow-up on medical questions.
  • pro The facility is warned against for potential residents: the staff are perceived as not caring.
  • pro There were delays in reaching a nurse, leaving concerns unaddressed for extended periods.

Review

Vitalia Westlake is best suited for families seeking an upscale, resident-centered environment where robust social programming, graceful surroundings, and attentive staff are priorities. The community shines for seniors exploring memory care or transitioning from independent living to assisted options, with an emphasis on a warm, welcoming culture. Administration, nursing, and direct care teams are repeatedly described as knowing residents well, responding quickly to concerns, and fostering a true sense of belonging. The building itself is polished and modern, with appealing dining and amenities that make daily life feel comfortable rather than clinical. For households prioritizing humane care in a refined setting, this is a strong fit.

This is not the universal answer, though. Families on tight budgets or those requiring complete price certainty should consider alternatives. Pricing at Vitalia Westlake sits at the premium end and comes in layered packages, with multiple reviewers flagging significant care fees and add-ons that can surprise new residents. Several accounts note an automatic rent increase after the first year and a lack of transparent, itemized price lists for services and medications. There is also concern about safety and access, including at least one reported incident where an intruder entered the building and rummaged through a resident’s room. For households needing airtight financial planning and consistent, clearly communicated security, exploring other options merits serious consideration.

The strengths are substantial and poised to offset many drawbacks. Care teams across direct caregivers, dining, activities, and memory care leadership are consistently described as compassionate, patient, and dedicated. Families prize the steady, open communication around memory care plans, medication management, and daily wellbeing, with administrators who stay actively engaged. The atmosphere feels like a family-oriented community rather than a sterile facility; residents participate in a wide slate of outings, fitness classes, and social events, while dining is repeatedly praised for quality. Cleanliness and thoughtful maintenance reinforce confidence that the environment supports wellness. The ability for family members to dine with residents adds a meaningful layer of reassurance. Taken together, these positives make the cost and occasional service gaps more tolerable for many families.

Yet several threads pull at that confidence. Some reviewers report uneven staffing levels or slower responses at times, and a subset of families experienced lengthy waits for meals or nursing attention. In memory care, questions about safety and structure persist for certain residents: concerns about the degree of freedom within units, the sufficiency of activities, and how well spaces are secured. Pricing transparency remains a recurring sore point, with families feeling surprised by terms at move-in that were not clearly explained upfront. While many staff members receive praise, a few experiences describe gaps in communication or follow-through on concerns. These issues do not erase the care quality, but they do limit reliability and predictability in day-to-day operations.

Prospective residents should engage in a rigorous decision process. Schedule tours and interviews with memory care leadership, request current inspection or accountability reports, and insist on an itemized, up-front price sheet distinguishing base fees from add-ons and potential increases. Verify how medication management is executed, nurse availability, and how care plans are updated and communicated, demanding written expectations for meal service times, room maintenance, and resident engagement. Gather current references about security, responsiveness, and daily life, and confirm that access controls align with safety priorities. Do not rely on verbal assurances; seek documented commitments and concrete timelines.

Vitalia Westlake offers an exceptionally polished setting with a compassionate, capable staff and a lively calendar of activities, making it a top-tier choice for memory care and assisted living on the Westside. It is best for families who can justify premium pricing in exchange for attentive care, robust social life, and easy family involvement. Those who prioritize budget predictability, stringent security controls, or consistently reliable day-to-day service across shifts may want to compare options more closely. For families willing to navigate the financial discussion up front and who place trust in a dedicated care team, Vitalia Westlake stands out as a community where residents can thrive and families can feel confident about ongoing support.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (4 miles away) Cleveland-Hopkins International (4 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Vitalia Westlake in Westlake, OH is a vibrant and welcoming assisted living community offering independent living and memory care services. Our community is designed to provide a comfortable and supportive environment for seniors who may need assistance with daily activities or specialized memory care programming.

Residents at Vitalia Westlake can enjoy a range of amenities to enhance their quality of life. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet access, and a kitchenette for personal use. Our spacious dining room offers delicious meals prepared by our skilled chefs, with special dietary restrictions taken into consideration.

We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities as well as resident-run activities for our residents to participate in. Additionally, our mental wellness program promotes cognitive health and engagement.

For those requiring additional support, our compassionate staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure personalized care plans meet the unique needs of each resident. Medication management services are provided to ensure proper administration.

Transportation services are available for medical appointments, ensuring that residents have convenient access to healthcare providers. We are also conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Vitalia Westlake strives to create an inclusive community where residents can feel safe and supported while enjoying an enriching lifestyle. Contact us today to learn more about what makes us a preferred choice for assisted living in Westlake, OH.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.3 miles)
  • Walgreens (0.8 miles)
  • Discount Drug Mart (1.2 miles)
  • Walgreens (2 miles)
  • Discount Drug Mart (2.1 miles)
  • Market District Supermarket (2.1 miles)
  • CVS Pharmacy (2.3 miles)

Physicians

  • Premier Physicians (1 miles)
  • Orthopedic Associates Westlake (1.8 miles)
  • North; Shore Gastroenterology & Endoscopy Center (1.8 miles)
  • Fairview Ob Gyn Associates Crocker (1.9 miles)
  • Bay Dental Offices (1.9 miles)
  • Westshore Primary Care (5.9 miles)
  • Southwest Family Physicians (7 miles)

Restaurants

  • Dover Gardens Tavern (1.2 miles)
  • The Cheesecake Factory (1.9 miles)
  • Blue Sushi Sake Grill (1.9 miles)
  • Yard House (1.9 miles)
  • Crocker Park (1.9 miles)
  • Bonefish Grill (2 miles)
  • Another Broken Egg Cafe (2 miles)

Hospitals

  • St John Medical Center (1.7 miles)
  • Cleveland Clinic - Avon Hospital (3.6 miles)
  • Cleveland Clinic - Fairview Hospital (4.8 miles)
  • CCF Fairview Hospital (4.8 miles)

Places of Worship

  • Jehovah's Witnesses (1.8 miles)
  • St Barnabas (3.3 miles)
  • St Joseph Church-Avon Lake (7 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.9 miles)
  • Panera Bread (4 miles)
  • Starbucks (6.4 miles)

Theaters

  • Regal Crocker Park & Imax (2 miles)

Parks

  • Tri-City Park (2.3 miles)
  • Bain Park (3.2 miles)
  • Bohlken Park (3.4 miles)
  • Rocky River Reservation (3.4 miles)
  • Metroparks Rocky River Reservation North (4.8 miles)
  • Niagara Park (5.3 miles)
  • Loraine County Metro Park (6.5 miles)

Transportation

  • Cleveland Rental Car Center (4.5 miles)
  • National Car Rental (4.5 miles)
  • Hertz Rent A Car (4.5 miles)
  • Concourse B (4.8 miles)
  • Concourse C (4.9 miles)
  • American Airlines Ticket Counter (4.9 miles)
  • United Airlines Ticket Counter (4.9 miles)

Frequently Asked Questions

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