Fulton Manor Nursing Home

Pros

• The staff at Fulton Manor is described as a great team that works together to provide the care the resident needs.
• The family feels blessed by all the employees, from the administrator to the laundry staff.
• The staff are kind and caring to the mom and to the family.
• The facility is described as an answer to prayers and a blessing to the community.
• The kitchen staff and others took care of the grandmother as if she were family.
• The room was clean and the nursing staff were accommodating when asked.

Cons

• There was confusion about her care at Fulton Manor.
• Problems began after she was assigned a room.
• Her blood sugar was not checked before meals to determine insulin on a sliding scale.
• She needed five liters of oxygen to maintain her oxygen levels, indicating care issues.
• Oxygen at the wall had not been turned on all night, leaving her short of breath.
• A nurse dismissed concerns by saying she wondered why her oxygen levels were low.
• Hospice had to be brought in due to concerns about the care she was receiving.
• A shift nurse questioned why the manor's nursing care wasn't being used, despite reported issues.
• In two days she went from walking and talking to bedridden and unable to speak.
• She was seen by the manor doctor only once.

Review

Fulton Manor in Wauseon, Ohio has been a central setting for a family's experience with their matriarch's care, marked by a mix of troubling missteps and heartfelt dedication. The journey began when Mom arrived at Fulton Manor from Fulton Hospital, and what followed was a cascade of concerns about how her care was being coordinated. The family describes immediate confusion surrounding her treatment, and once she finally secured a room, the problems seemed to intensify. A critical issue cited was the management of her blood sugar; it was not checked before meals to determine insulin needs, even though staff had suggested a sliding-scale approach. The absence of timely glucose monitoring raised alarms about whether she was receiving appropriate diabetes care at a time when precise dosing could dramatically affect her well-being.

Compounding the medical concerns was an oxygen situation that left the family alarmed. Mom required five liters of oxygen to maintain her oxygen saturation, yet an entire night passed with the wall oxygen not being turned on. The family confronted a nurse who, when questioned, reportedly replied that she wondered why Mom's oxygen levels were low, a response that underscored a troubling lack of accountability and awareness. In the midst of these issues, hospice care was engaged - first through Hospice of Ohio and later to transition Mom to Hospice of Lenawee - highlighting the gravity of the situation and the urgent need for more specialized end-of-life support. The experience extended beyond clinical care and touched the interpersonal dynamics on the floor: the family was questioned by a shift nurse about why they weren't using the facility's nursing care, and when they explained the observed problems, the tension remained, while the family watched Mom's condition deteriorate markedly in a short period. Within two days of arrival, Mom who had walked and spoken began to slip into bed rest and immobility, prompting rounds of overnight staying and worry until a transition could be arranged. There was only one brief encounter with the manor's doctor during this period, which left the family with a sense that medical oversight had been insufficient at a crucial time. Still, amidst the alarm, they did note that the room was consistently clean and that nursing staff could be accommodating when asked for assistance, suggesting pockets of reliability within a challenging overall experience.

In the midst of the difficult firsthand observations, another voice within the Fulton Manor community shared a profoundly positive perspective. This family member, whose mom became a resident at Fulton Manor, expressed deep gratitude for the entire staff - administered through a broad team that includes the administrator, nurses, healthcare aides, dietitians, therapists, and laundry staff. They described a cohesive, collaborative effort among departments, all working together to deliver the care their mom needed. The sentiment was clear: the staff are more than workers; they are a blessing to the family and their community. The praise extended beyond professional duties to the character and demeanor of the team, who were consistently kind and caring toward Mom and the rest of the family. In their view, Fulton Manor represents a beacon of hope and support, a place the community is fortunate to have, where compassionate care and teamwork stand at the center of daily operations and patient well-being.

A third thread in the family narratives adds a deeply personal touch: a grandmother who previously worked in Fulton Manor's kitchen eventually became a resident after suffering a stroke. This family member recalls that the same caring culture extended to her grandmother, describing the staff as "great" and as if she were part of the family. The sentiment reflects a broader cultural value at Fulton Manor - an enduring sense that residents are not merely patients but members of a community that cares for them with warmth, respect, and personal regard. The tribute from this family member strengthens the portrait of Fulton Manor as a place where staff members who once served the facility in one capacity maintain that same sense of family-like responsibility when residents become part of the fabric of daily life.

Taken together, these reviews reveal a complex picture of Fulton Manor. On one hand, there are serious concerns about care coordination and certain clinical processes that affected Mom's safety and comfort during a vulnerable transition. The account highlights missed opportunities for timely glucose monitoring and oxygen management, as well as some friction in communication between hospital-adjacent care teams and the family. On the other hand, the stories consistently celebrate the people who staff the facility - the nurses, aides, administrators, therapists, dietitians, and even the laundry staff - portraying them as a devoted, compassionate, and collaborative group. The repeated emphasis on kindness, attentiveness, and a sense of family suggests that Fulton Manor is home to a dedicated workforce that deeply cares about residents and their families, even when operational hiccups occur.

Ultimately, the breadth of experiences shared paints Fulton Manor as a place of mixed outcomes anchored by extraordinary acts of care. The negative episodes serve as important reminders of the ongoing need for vigilant clinical oversight, reliable equipment usage, and respectful, transparent communication with families. The overwhelmingly positive messages, meanwhile, underscore the heart of the facility: a community of staff who treat residents like family and whose presence offers comfort, reassurance, and hope to those who rely on their care every day. For families considering Fulton Manor, the messages are clear in tone and emphasis: recognize the potential gaps that can arise in acute care coordination, but also honor the extraordinary dedication and warmth that many staff members bring to their work, which can make a meaningful difference in the lives of residents and their families.

Hospitals

• Fulton County Health Center (0.1 miles)
• Papilio Spa (1.4 miles)
• Archbold Hospital (9.9 miles)
• Westfield Medical Center Chwc (9.9 miles)
• Community Hospitals & Wellness Centers (9.9 miles)
• Ennen Phil - Archbold Hospital (9.9 miles)

Physicians

• McHa Wauseon (0.1 miles)
• Oral & Maxillofacial Surgery (0.1 miles)
• Fulton County Ob/Gyn (0.2 miles)
• West Ohio Family Physicians (0.2 miles)
• Parkview Physicians Group - Family Medicine (0.2 miles)
• Wauseon Clinic (0.2 miles)
• Fulton County Health Department (0.2 miles)

Places of Worship

• Bjorlin (0.3 miles)
• Trinity Lutheran Church (0.4 miles)
• Crossroads Evangelical Church (0.5 miles)
• General Conference Of Seventh-Day Adventists (0.7 miles)
• Christ Church (0.8 miles)
• Oasis Christian Fellowship (1.5 miles)
• St Caspar Catholic Church (1.7 miles)

Restaurants

• Sullivans Restaurant (0.8 miles)
• Los Mariachis (1 miles)
• Little Caesars Pizza (1.3 miles)
• Tiny's Dairy Barn (1.4 miles)
• Arby's (1.4 miles)
• Ryan's (1.4 miles)
• Pizza Hut (2.2 miles)

Transportation

• Wauseon Depot (0.8 miles)
• Enterprise Rent-A-Car (1.1 miles)
• U-Haul Neighborhood Dealer (1.4 miles)
• Railtech Matweld (8.9 miles)
• Ryder (9.1 miles)

Parks

• Reighard Park (0.9 miles)
• Homecoming Park (1 miles)
• Homecoming Hill (1 miles)
• Rotary Park-Parks & Recreation (1.1 miles)
• Liberty Center Parks (8.9 miles)
• Kid's Kingdom (10.7 miles)

Cafes

• Red Rambler Coffees (2.2 miles)
• Revival Coffee (9.1 miles)

Pharmacies

• Rite Aid (2.3 miles)
• Walmart Pharmacy (2.5 miles)
• Red Cross Drug Store (9.1 miles)
• Rite Aid (9.6 miles)
• Village Apothecary (9.6 miles)
• Rite Aid (9.9 miles)
• Pinnacle Emporium (12.8 miles)

Theaters

• Field Of Dreams Drive In (8.9 miles)