Imperial Skilled Care in Warren, OH

Pros

• The staff were kind and caring.
• The therapy department went above and beyond to help residents regain strength.
• The private room was comfortable and offered a view.
• Todd, the co-owner, is a kind man who truly listens and cares.
• The facility feels like a homelike, family-owned environment.
• Nurses and aides treat residents with respect and dignity.
• Daily activities help keep residents engaged and active.
• They delivered personal touches, like flowers, to patients’ rooms.
• Restorative therapy along with PT, OT, and speech is available.
• The facility is clean and well maintained.
• Families feel supported and cared for by the staff.
• The owners are on site and approachable.

Cons

• They note that residents did not receive showers for 11 days, which was unacceptable.
• An aide allegedly lied and claimed the resident refused care.
• The room was dirty and the bathroom was atrocious.
• Gillette reportedly did not return phone calls to arrange an outpatient procedure, leading to delayed care.
• The reviewer would not recommend this facility to anyone.
• The facility appeared outdated and poorly maintained, making it feel unwelcoming.
• The staff were described as overwhelmed and unable to provide the level of care residents deserve.
• Many residents were left unattended for long periods.

Review

Imperial Skilled Care in Warren, OH is best suited for seniors who want a warm, family-operated environment where rehab is a central focus and care feels personal. This community excels for residents who respond well to a homelike setting, where private rooms and attentive staff create the sense of a small, lived-in home more than a sterile institution. Families seeking a hands-on, relationship-driven approach, where owners are visible on site and staff treat residents with direct warmth, will find a compelling fit here, especially for rehab-oriented stays or long-term skilled nursing that values personal connection.

Those who may want to consider alternatives include families prioritizing pristine, brand-new facilities, consistently flawless housekeeping, and relentlessly prompt administrative communication. If a resident requires ironclad oversight, rapid problem-solving from a dedicated director of nursing, or minimal need for family involvement, this may not be the strongest match. The reviews reveal real concerns about neglect risks, maintenance gaps, and uneven responsiveness, which can be unacceptable for caregivers who cannot be on site daily to supervise care.

The strongest positives center on the rehab side and the human touch. Therapists are frequently praised for their diligence, encouraging patients to regain strength, and residents report meaningful progress after therapy and restorative services. The facility’s private rooms, homey atmosphere, and the owners’ hands-on approach translate into vivid personal gestures, flowers delivered to rooms, special dinners, and a visible commitment to making residents feel valued. When therapy succeeds and staff demonstrate genuine care, these elements offset many frustrations and create a meaningful, trust-building relationship between families and caregivers.

However, the negatives cannot be ignored. A number of reviews describe moments of neglect or delay, with rooms and bathrooms not cleaned to expectations and communication with management failing at times. The building itself is described as outdated in places, with maintenance gaps that affect comfort and safety. Inconsistent staffing experiences and reports of overwhelmed aides or administrative bottlenecks erode trust, especially for families who cannot monitor daily care. These patterns pose real risks to daily quality of life and raise legitimate questions about ongoing reliability.

For families evaluating options, a disciplined, practical approach is essential. Start by probing the rehab program: ask for concrete therapy schedules, therapist-to-patient ratios, and evidence of progress for specific conditions. Observe operations during mealtimes and activities to gauge cleanliness, engagement, and responsiveness. Seek a candid conversation with on-site leadership about how concerns are handled and whether the DON or administrators are reachable and effective. Confirm room arrangements, dining choices, and the availability of restorative therapies, and consider requesting recent inspection results to inform a balanced view.

In the end, Imperial Skilled Care delivers undeniable warmth, a genuine sense of community, and notable rehab strengths that can be transformative for the right resident and family. The more troubling reports about cleanliness lapses, communication delays, and occasional neglect concerns demand proactive involvement or careful consideration of alternatives. For families prioritizing hands-on rehab success and a home-like, people-first culture, this community is worth serious consideration; for those who cannot tolerate potential gaps in oversight or upkeep, exploring other options with steadier operations and more consistent administrative responsiveness is advisable.

This part of Warren, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies such as CVS, Rite Aid, and Walgreens nearby, access to medication and healthcare services is easily accessible. There are also multiple parks including Burbank Park and Mosquito Lake State Park for outdoor recreational activities and relaxation. A variety of dining options like Pizza Hut, McDonald's, and Buena Vista Cafe provide opportunities for socializing and enjoying meals. Close proximity to hospitals such as St Joseph Health Center and physicians' offices ensures quality medical care within a short distance. Additionally, places of worship like Champion Church of the Nazarene cater to spiritual needs while cafes like The Mocha House offer a cozy spot for social gatherings. Transportation options including Hertz Rent A Car and Winner Aviation provide convenience for traveling within the region. Overall, this part of Warren combines essential services with recreational opportunities making it a desirable location for senior living.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (1.4 miles)
• Overholt's Champion Pharmacy (1.7 miles)
• Revco Drug Stores (3.1 miles)
• Walgreens (4 miles)
• Rite Aid (4.8 miles)
• Marc's Stores (7.2 miles)

Parks

• Burbank Park (0.9 miles)
• Mosquito Lake State Park (5.7 miles)
• Waddell Park (6.9 miles)
• Southington Offroad Park (8.2 miles)
• Bristolville Park (8.8 miles)
• Nelson Ledges State Park (10.5 miles)
• Tod Park (10.5 miles)

Restaurants

• Pizza Hut (1.3 miles)
• McDonald's (1.4 miles)
• Hot Dog Shoppe (2.4 miles)
• Buena Vista Cafe (2.8 miles)
• Sunrise Inn (3 miles)
• Taco Bell (3 miles)
• Grotto Ali Babba (3.6 miles)

Hospitals

• Corporate Care (1.7 miles)
• Planned Parenthood (2.8 miles)
• St Joseph Health Center (4.7 miles)
• Mercy Health - Heart and Vascular Institute, Eastland (4.7 miles)
• St Joseph Urgent Care Center (6.2 miles)
• Surgery Center Howland (6.2 miles)
• Sanford Drug Testing (7.4 miles)

Physicians

• Dr Altawil's Office (2 miles)
• Parisa Khavari, MD, FACOG, FACS (3.4 miles)
• Larry Woods, DO (3.5 miles)
• Heart & Vascular Clinic (3.5 miles)
• The Gastroenterology Clinic & Endoscopy Center (3.7 miles)
• Masternick Joseph Ohio Institute Of Pain Management Warren (3.7 miles)
• Cyril Medical Association (3.7 miles)

Places of Worship

• Champion Church of the Nazarene (2.8 miles)
• Bristolville Church (9.2 miles)
• North Bristol Christian Church (10.2 miles)

Cafes

• The Mocha House (2.9 miles)
• Panera Bread (6.6 miles)

Transportation

• Hertz Rent A Car (5.9 miles)
• Winner Aviation (10 miles)
• Youngstown-Warren Regional Airport (YNG) (10 miles)