Imperial Skilled Care

Pros

• The therapy department was kind to the patient as they worked the knee back toward normal.
• The co-owner Todd is described as a very nice man who really listens and cares about residents.
• The staff were caring and treated residents with the utmost integrity.
• The facility is family-owned and operated, aiming to make accommodations as homelike as possible.
• The owners are on site and provide straight answers, making residents feel at home.
• Private rooms are clean, spacious, and offer pleasant views.
• The nursing and aides treat residents with respect, warmth, and dignity.
• The rehab team goes above and beyond to help patients regain strength and independence.

Cons

• The reviewer states that residents did not receive showers for 11 days, which was unacceptable.
• An aide allegedly lied about a patient refusing care.
• The room was dirty and the bathroom was atrocious.
• Gillette did not return phone calls to schedule an outpatient procedure.
• The reviewer would not recommend the facility to anyone.
• Residents were left unattended for long periods, and staff seemed overwhelmed.
• Communication with management was difficult and concerns were not addressed promptly.
• The facility appeared outdated and poorly maintained, making it feel unwelcoming.
• The assistant director of nursing was described as the worst and accused of lying about patient refusals.

Review

The collection of experiences at Gillette Nursing Home & Rehabilitation presents a picture of a facility that can feel like a home to many and a place of serious concern to others. On balance, a large number of reviewers spoke warmly about the care, the therapists, and the sense that the owners and staff genuinely care about residents. They described a homelike atmosphere, with private rooms, a view, and a staff that treated people with dignity and kindness. Therapy, in particular, is repeatedly highlighted as a strength, with therapists who were attentive, encouraging, and proactive in helping patients regain strength and independence.

Several reviewers emphasize the personal touches and responsive leadership as standout features. The facility is described as family-owned and operated, with owners who are on site and who communicate directly with families. People repeatedly mention that the owners - Doug and Todd - take a personal interest in residents' well-being, going beyond the usual duties to make residents feel valued. One reviewer even notes that Todd delivered flowers to a patient's room, illustrating the kind of small, thoughtful gestures that made others feel cared for. The sense that staff and management treat residents like family emerges as a recurring theme, and many comments celebrate the atmosphere as supportive, respectful, and attentive to individual needs.

The emotional memories shared by families and former residents often center on compassionate, end-of-life care and the sense that staff were present and genuinely moved by the experiences of residents and their loved ones. Several accounts describe nurses and aides who cared for spouses or parents with remarkable empathy, sometimes even during difficult moments. The tone in these accounts is consistently centered on gratitude for the way staff members made the care experience feel personal and considerate, with staff members offering condolences and going the extra mile to acknowledge families' feelings during tough times.

Alongside the positive experiences, there are notable criticisms and concerns that some readers raised. A few reviewers described issues with cleanliness and maintenance, with one account detailing a period of 11 days without a shower and a report of dirty facilities, including the room and bathroom. Another reviewer described the facility as outdated and lacking in maintenance, which contributed to an unwelcoming impression. Communication with administration was another area of contention for some, with claims that concerns were not addressed promptly or effectively. In a few reviews, people mentioned that activities felt minimal and did not always engage residents, and there were mentions of residents sometimes being left unattended for long stretches.

There are also specific cautions raised about management dynamics. One reviewer alleged a troubling experience with the assistant director of nursing, accusing that person of lying about a patient's behavior and claiming that family voices were dismissed. This kind of allegation contrasts with the many accounts of close, direct communication from the on-site owners and a generally responsive administration that many families found reassuring. The variability in experiences appears to hinge, for some, on differences in individual staff interactions and how well the management team communicates and addresses concerns.

Food, privacy, and the everyday quality of life at Gillette are described positively by many as well. Several reviewers praise the meals, highlighting substitutions when menu items were not preferred, and in some cases noting enjoyable amenities like the ability to have more flexible routines or the sense of being treated with hospitality. The privacy of private rooms and the feeling of being cared for in a warm, respectful environment contribute to the favorable impressions of daily life there. A few accounts even mention special tokens of care, such as blankets and other comforting touches, that helped residents feel at home during their rehab and recovery.

Overall, the experiences at Gillette Nursing Home & Rehabilitation appear to fall along a spectrum from highly positive to mixed with significant caveats. For many, the facility delivers attentive, compassionate care, robust rehabilitation programs, and a family-like environment that makes residents and families feel valued and supported. For others, concerns about cleanliness, maintenance, and communication create a less favorable impression, underscoring the importance of personal visits, direct conversations with staff, and clear assurances about routines, safety, and responsiveness. If you are considering Gillette for a loved one, the consistent takeaway is to engage actively: visit regularly, ask detailed questions about daily care and maintenance, review how concerns are handled by management, and observe how staff interact with residents in real time. The strong points - compassion, dedicated therapy, and a family-oriented approach - are clear, but potential weaknesses in upkeep and communication warrant careful, proactive oversight.

This part of Warren, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies such as CVS, Rite Aid, and Walgreens nearby, access to medication and healthcare services is easily accessible. There are also multiple parks including Burbank Park and Mosquito Lake State Park for outdoor recreational activities and relaxation. A variety of dining options like Pizza Hut, McDonald's, and Buena Vista Cafe provide opportunities for socializing and enjoying meals. Close proximity to hospitals such as St Joseph Health Center and physicians' offices ensures quality medical care within a short distance. Additionally, places of worship like Champion Church of the Nazarene cater to spiritual needs while cafes like The Mocha House offer a cozy spot for social gatherings. Transportation options including Hertz Rent A Car and Winner Aviation provide convenience for traveling within the region. Overall, this part of Warren combines essential services with recreational opportunities making it a desirable location for senior living.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (1.4 miles)
• Overholt's Champion Pharmacy (1.7 miles)
• Revco Drug Stores (3.1 miles)
• Walgreens (4 miles)
• Rite Aid (4.8 miles)
• Marc's Stores (7.2 miles)

Parks

• Burbank Park (0.9 miles)
• Mosquito Lake State Park (5.7 miles)
• Waddell Park (6.9 miles)
• Southington Offroad Park (8.2 miles)
• Bristolville Park (8.8 miles)
• Nelson Ledges State Park (10.5 miles)
• Tod Park (10.5 miles)

Restaurants

• Pizza Hut (1.3 miles)
• McDonald's (1.4 miles)
• Hot Dog Shoppe (2.4 miles)
• Buena Vista Cafe (2.8 miles)
• Sunrise Inn (3 miles)
• Taco Bell (3 miles)
• Grotto Ali Babba (3.6 miles)

Hospitals

• Corporate Care (1.7 miles)
• Planned Parenthood (2.8 miles)
• St Joseph Health Center (4.7 miles)
• Mercy Health - Heart and Vascular Institute, Eastland (4.7 miles)
• St Joseph Urgent Care Center (6.2 miles)
• Surgery Center Howland (6.2 miles)
• Sanford Drug Testing (7.4 miles)

Physicians

• Dr Altawil's Office (2 miles)
• Parisa Khavari, MD, FACOG, FACS (3.4 miles)
• Larry Woods, DO (3.5 miles)
• Heart & Vascular Clinic (3.5 miles)
• The Gastroenterology Clinic & Endoscopy Center (3.7 miles)
• Masternick Joseph Ohio Institute Of Pain Management Warren (3.7 miles)
• Cyril Medical Association (3.7 miles)

Places of Worship

• Champion Church of the Nazarene (2.8 miles)
• Bristolville Church (9.2 miles)
• North Bristol Christian Church (10.2 miles)

Cafes

• The Mocha House (2.9 miles)
• Panera Bread (6.6 miles)

Transportation

• Hertz Rent A Car (5.9 miles)
• Winner Aviation (10 miles)
• Youngstown-Warren Regional Airport (YNG) (10 miles)