Urbana Health & Rehabilitation Center

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  • Interior

    A welcoming reception area with a modern design and greenery.

  • Decor

    A well-furnished conference room featuring a large wooden table, elegant chairs, and ambient lighting.

  • Bedroom

    A well-lit hospital room featuring a single bed, a chair, and a window with curtains.

  • Dining

    A spacious dining area featuring neatly arranged tables with blue tablecloths, complemented by comfortable chairs and warm lighting.

  • Television

    A well-lit and spacious hospital room equipped with essential furniture for patient care.

  • Exercise Equipment

    A rehabilitation center featuring parallel bars for physical therapy.

  • Office

    A welcoming reception area of Saber Healthcare Group, featuring comfortable seating and a professional ambiance.

  • Salon

    A vintage-style hair salon featuring pink styling chairs and floral wallpaper.

  • Meeting Space

    A well-lit room featuring tables and chairs, designed for meetings or group activities.

Urbana Health & Rehabilitation Center

741 East Water Street, Urbana, OH 43078

For more information about senior living options: (844) 490-3973

3.3 from 13 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Skilled Nursing Facility

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    Overall Review of Urbana Health & Rehabilitation Center

    Pros

    • pro The staff are described as wonderful, including housekeeping, dietary, nursing, PCAs, and therapists (PT/OT).
    • pro Dietary staff are praised for going out of their way to accommodate gluten-free diets, and the food is described as mostly fresh cooked and tasty.
    • pro The nurses are described as extremely awesome, personable, and very helpful.
    • pro Alisia is praised for making the hospital process smooth.
    • pro Tasha has an amazing personality and makes patients feel comfortable.
    • pro The facility is staffed by professional, patient-oriented caregivers, with strong communication among the clinical team.
    • pro During the pandemic, the nursing staff are described as friendly and compassionate, creating a family-like atmosphere.
    • pro Staff are praised for answering questions with kindness and respect.
    • pro An external operator notes being impressed by the facility and how well the residents are treated.

    Cons

    • pro The reviewer reports long waits for pain medication, sometimes over three hours, especially during shift changes.
    • pro The reviewer describes the facility as extremely dirty, with a strong odor of filth, mold around windows, and unsanitary conditions.
    • pro The reviewer notes that bed mechanisms do not work.
    • pro The reviewer says the administrator was dismissive when problems were raised, implying poor responsiveness and threats to report the facility to the state.
    • pro The reviewer would not recommend the facility for postoperative short-term rehab, suggesting others look elsewhere.

    Review

    The collection of reviews paints a picture of a Medicare-certified rehab center with real strengths and some serious, stubborn gaps. Across the board, many visitors highlight a caring, capable staff and a patient-centered approach that shines in everyday interactions. Families repeatedly note that the nursing and caregiving teams are friendly, compassionate, and willing to go the extra mile to help residents feel comfortable and secure. Dietary services are praised for accommodating special diets, such as gluten-free options, and for serving food that is often fresh, well-prepared, and tasty. Several reviews underscore the sense that staff from multiple disciplines - nursing, PCAs, physical and occupational therapy, housekeeping, and dietary - actively contribute to a supportive atmosphere.

    A number of individual stories illuminate the warmth and professionalism that some patients and families experienced. For example, one reviewer described a hospital liaison who smoothly guided the process into the center before a loved one arrived, and a team member who helped ease the transition for a resident who initially resisted staying. Another caregiver family member highlighted a nurse who was extremely personable and helpful, while a separate note praised staff that felt like a family - an impression reinforced by memories of staff staying late during the pandemic to ensure residents were cared for and engaged, with kindness and respect shown throughout. An outside observer who is an owner/operator in the local care transport community described the facility as welcoming and noted how well residents are treated, indicating a positive impression from someone connected to the broader care ecosystem. Taken together, these stories emphasize reliable warmth, strong communication, and ongoing dedication to residents' well-being.

    Yet, the sentiment is not uniformly positive. Several critiques focus on operational shortcomings that, for some families, overshadow other positive qualities. A recurring complaint is the wait for pain medications: even with multiple nurses on shift, delays can stretch to hours, particularly during shift changes when new staff are arriving. One reviewer specifically calls the wait time a "BIG NEGATIVE" and describes a scenario where they waited more than three hours after the initial request. Requests to be informed before shift changes did not always result in the desired coordination, contributing to frustration and concern about timely pain management for post-operative patients. These feedback points suggest variability in staffing efficiency and handoffs between shifts.

    Cleanliness and maintenance are another set of high-stakes issues raised by several reviewers. One comment describes the facility as "one of the dirtiest" the reviewer has seen, with a strong odor at entry, mold around windows, and substances running down walls in one room. Another reviewer mentions broken bed mechanics and overall neglect in areas of the facility, while still acknowledging that staff were friendly in many instances. The tone here is stark: despite positive interactions with individual staff members, the physical environment and maintenance problems raise serious questions about standards of hygiene and upkeep in some parts of the building. In at least one encounter, an administrator's response was described as non-reassuring, leading the reviewer to threaten state reporting. These experiences highlight a dissonance between personal care and the broader facility conditions.

    There are also moments of high praise that feel almost counterbalanced to the negative impressions. Several reviewers speak to the facility's ability to keep residents safe, address urgent needs promptly, and maintain solid communication with families and clinical teams. Testimonials emphasize that nursing teams are supportive, respectful, and mindful of patients' comfort and dignity, even when times are stressful. In the broader arc of the reviews, many families express gratitude for the care their loved ones received, with some indicating that they would recommend the center or would choose it again for a relative requiring short-term rehab.

    Overall, the impressions converge on a facility that can be a very good fit for many patients, especially those who experience consistently attentive staff, clear communication, and responsive dietary and rehabilitative services. However, the experiences also reveal meaningful inconsistencies, particularly around pain management timing and the cleanliness and upkeep of the physical environment. For prospective patients and families, this means weighing the strong, empathetic care and supportive staff against the potential for delays in symptom management and variability in facility cleanliness. Some reviewers even suggest exploring other options for postoperative rehab if timely pain control and a spotless environment are top priorities, while others remain convinced of the center's value and would readily recommend it to friends and relatives.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Urbana Health & Rehabilitation Center in Urbana, OH is an assisted living community that offers a wide range of amenities and care services for its residents. In terms of amenities, residents can enjoy cable or satellite TV, a dining room for communal meals, fully furnished accommodations, a beautiful garden area, housekeeping services to maintain a clean living environment, kitchenettes for those who prefer to prepare their own meals, and move-in coordination assistance to help ease the transition.

    The community also provides outdoor spaces where residents can relax and enjoy the fresh air. The dining options are restaurant-style, ensuring that residents can enjoy delicious and nutritious meals tailored to their special dietary needs. For leisurely activities, there is a small library available along with resident-run activities and scheduled daily activities organized by the staff.

    Care services at Urbana Health & Rehabilitation Center include 24-hour supervision to ensure the safety and well-being of all residents. The dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to those with diabetes through specialized diet plans. Meal preparation and service are provided so that residents can focus on enjoying their meals without worrying about cooking or cleaning up afterward.

    Medication management is also available to ensure that residents take their medications as prescribed. Mental wellness programs are in place to support the emotional well-being of each resident. Additionally, special dietary restrictions are accommodated to cater to unique dietary needs.

    Furthermore, this assisted living community is conveniently located near various amenities. There are four cafes nearby for residents and their families or friends to enjoy outings or social gatherings. Two parks offer opportunities for outdoor recreational activities or peaceful strolls in nature. Two pharmacies nearby provide easy access to essential medications. With 11 physicians nearby, residents have convenient access to healthcare professionals when needed. Nine restaurants in close proximity offer dining options for those looking for diverse culinary experiences. Transportation options make it convenient for residents to travel within the community and beyond. Places of worship nearby offer spiritual support, and having a hospital close by provides reassurance in case of any medical emergencies.

    Overall, Urbana Health & Rehabilitation Center offers a comfortable and supportive environment where residents can receive excellent care, enjoy various amenities, participate in engaging activities, and have access to essential services nearby.

    Nearby Places of Interest

    Physicians

    • Dermatology Allergy General Physicians Of Ohio (0.1 miles)
    • Mercy Well Child Pediatrics (0.2 miles)
    • Professional Vision Services (0.4 miles)
    • Family Physicians of Urbana (0.4 miles)
    • Greater Oh Eye Surgeons (0.4 miles)
    • Mercy Primary Care (0.4 miles)
    • Marysville Obstetrics-Gynclgy (0.4 miles)

    Restaurants

    • Burger King (0.1 miles)
    • KFC (0.2 miles)
    • Taco Bell (0.2 miles)
    • Domino's Pizza (0.2 miles)
    • McDonald's (0.2 miles)
    • Big Willie's Smokehouse (0.9 miles)
    • Mayflowers Chinese Restaurant (0.9 miles)

    Pharmacies

    • CVS Pharmacy (0.2 miles)
    • Memorial Hospital Medication Therapies | Urbana (1.2 miles)
    • Carson's Northridge Pharmacy (7.8 miles)
    • Whitacre Pharmacy (8.3 miles)
    • Village Pharmacy (9.8 miles)
    • CVS Pharmacy (9.9 miles)
    • C & R Pharmacy (10.4 miles)

    Cafes

    • Tim Hortons (0.2 miles)
    • The Depot Coffee House (1.3 miles)
    • Spotted Cow Coffeehouse (1.3 miles)
    • The Airport Cafe (2.1 miles)
    • Tiger Hut (10.4 miles)
    • Tim Hortons (11.7 miles)

    Hospitals

    • Mercy Memorial Hospital (0.5 miles)
    • Springfield Urology (10.8 miles)
    • Springfield Regional Imaging Center (11.9 miles)
    • Mercy Medical Center (11.9 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.8 miles)
    • Grimes Field Airport (I74) (2.1 miles)

    Places of Worship

    • United Methodist Church (1 miles)
    • Church of Christ In Christian Union (1.5 miles)
    • Westville United Methodist Church (5.4 miles)
    • New Moorefield United Methodist Church (7.7 miles)
    • Grace Covenant Fellowship (9.6 miles)
    • Mechanicsburg Baptist Church (9.7 miles)
    • Southern Baptist Convention (10.3 miles)

    Parks

    • Melvin Miller Park (1 miles)
    • Kingscreek Ball Park (4.5 miles)
    • Moorefield Family Park (7.7 miles)
    • Goshen park (9.3 miles)
    • CJ Brown Playground (10.6 miles)

    Frequently Asked Questions

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