1579 E State Route 29, Urbana, OH 43078
To contact a resident: (937) 653-5263
For more information about senior living options: (866) 208-4318
Hearth & Home Urbana Costs & Pricing
Hearth & Home Urbana offers competitive pricing for its residential accommodations, with the monthly cost for a studio room set at $3,522. This figure is slightly above the average for Clark County, where similar studio units average around $3,254, but falls in line with the broader state average of $3,727. For those seeking a one-bedroom unit, Hearth & Home Urbana's rate is $4,822, which is notably higher than both the county average of $3,866 and the state average of $3,712. While these prices may reflect the quality and range of services provided by Hearth & Home Urbana, it's essential to consider how they compare within the local context to ensure residents are receiving value that meets their expectations.
| Floor plans | Hearth & Home Urbana | Clark County | Ohio |
|---|---|---|---|
| Studio | $3,522 | $3,254 | $3,727 |
| 1 Bedroom | $4,822 | $3,866 | $3,712 |
Overall Review of Hearth & Home Urbana
Pros
The facility was extremely nice and the residents appeared happy and well taken care of.- Patty was very helpful and pleasant to meet with.
- The place feels almost like home and treats residents like family.
- The staff are caring and attentive, delivering quality care.
- The community is clean, offers good meals, and provides nice activities for residents.
- Hearth of Home Urbana is described as homey and caring, and the reviewers are glad to be there.
Cons
The facility wasn't a fit for their Dad due to Medicaid.- The in-house staff, especially first shift, are horrible.
- The kitchen staff member talks about the residents and staff and creates drama in front of the residents.
- Nobody wants to be in an environment like that.
- The staff hasn't been the same since the change.
- The staff there are terrible, and the new manager is more worried about her high heels than caring for the residents.
- The management is terrible.
- The Google Map location is incorrect.
- Overall care and dedication disappeared after the company left.
Review
Hearth & Home Urbana is best suited for families seeking a home-like, resident-centered setting where frontline caregivers and the dining and activities teams are visible, approachable, and regularly interacting with residents. The community appeals to seniors who don’t require intensive, around-the-clock medical interventions but still need dependable daily care, engaging routines, and a sense of belonging. It is a strong match for families who prize warmth, personal attention, and a feeling of “home” over institutional polish. Prospective residents should be mindful that Medicaid eligibility can be a deciding factor; if payer logistics aren’t aligned, the fit can fall apart. Additionally, leadership stability matters, as recurring turnover appears to influence experiences on the floor.
The strongest credits lie with the people delivering care. Nursing staff, resident assistants, and the food-service team consistently receive praise for kindness and attentiveness. Residents and families note a clean, homey atmosphere, with meals described as varied and generally satisfying and a calendar of activities that keeps people engaged. The initial impression created by the director (Michelle) helped many select the community, signaling a culture that prioritizes resident welfare and a family-like atmosphere. When leadership is steady, this translates into reliable daily care, steady meal quality, and dependable social programming that sustains a sense of community and purpose for residents.
Nevertheless, the record includes clear fault lines. Several reviewers flag inconsistencies in the frontline experience, particularly on first shifts, with examples of unprofessional behavior and unnecessary drama. Some comments target management style, suggesting a focus on appearance or administrative concerns over genuine resident welfare. The more troubling theme is the impact of leadership turnover on continuity of care; frequent changes at the top can ripple through the staff, affecting consistency and residents’ sense of security. A minor outlier notes an incorrect map listing, hinting at sporadic operational glitches that can complicate a smooth first impression for visiting families.
These dynamics interact in meaningful ways. The homey atmosphere, clean environment, and evident value proposition can offset some worries about turnover by delivering solid frontline care and meaningful engagement when the team remains cohesive. A stable leadership presence tends to amplify resident happiness, family trust, and perceived quality, even if occasional administrative missteps occur. In short, the core care experience benefits most when the leadership and staff operate as a coordinated unit, because that cohesion directly shapes day-to-day life for residents.
For families weighing alternatives, Hearth & Home Urbana may be less ideal for those requiring continuous, highly clinical oversight or straightforward Medicaid access without friction. If Medicaid eligibility cannot be resolved or if a resident needs intensive medical management, other options with steadier administration and clearer payer pathways may be a better fit. Those who demand a consistently calm, professional administrative climate without the risk of frequent leadership changes should scrutinize current leadership stability, recent staffing patterns, and long-term plans before committing. The decision should hinge on how closely this community’s strengths, caregiver warmth, meals, and activities, align with the resident’s specific care needs and family expectations.
Practical next steps are clear. Schedule a tour with a focus on interactions across shifts to gauge how frontline caregivers operate in real time. Seek a direct conversation with the current administrator and director to assess stability and responsiveness. Confirm Medicaid eligibility and walk through the admissions process to prevent last-minute mismatches. Talk to multiple families about ongoing satisfaction and request to observe meals, activities, and daily life during a trial or observation period if possible. Inquire about staff-to-resident ratios, turnover history, and plans for leadership continuity. When these checks line up, Hearth & Home Urbana offers a compelling combination of warmth, engagement, and care that can translate into a high-quality living environment for an appropriately matched resident.
Assisted Living
Day Program
Memory Care
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Full kitchen
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Diabetic care
Incontinence care
Medication management
Anytime dining
Bible study group
Day trips and outings
Educational speakers / life long learning
Happy hour
Jewish services
Live musical performances
Wine tasting
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