Laurels Of Toledo Skilled Nursing And Rehabilitation

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Laurels Of Toledo Skilled Nursing And Rehabilitation

1011 North Byrne Road, Toledo, OH 43607

For more information about senior living options: (844) 490-3973

4.1 from 60 reviews
5 stars
40
4 stars
7
3 stars
2
2 stars
1
1 stars
10

Skilled Nursing Facility

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    Overall Review of Laurels Of Toledo Skilled Nursing And Rehabilitation

    Pros

    • pro The new ownership and leadership have this facility looking and feeling fantastic, with a dedicated nursing staff delivering a very high level of care.
    • pro The therapy department is described as the best in the city and helps residents return to their prior level of function in record time.
    • pro The Alter G treadmill is highlighted as an innovative feature that makes rehab enjoyable.
    • pro The rooms are beautiful and the facility is clean.
    • pro The Laurels of Toledo is praised as a nice rehab and long-term care facility with friendly, professional, and caring staff.
    • pro The staff are described as friendly, professional, and caring, delivering excellent care.
    • pro The admissions/marketing team is amazing, helpful, and knowledgeable, with Kristy described as welcoming and professional.
    • pro The facility is described as having a friendly, family-oriented environment with great teamwork.
    • pro The staff are noted for going above and beyond in caring for residents.

    Cons

    • pro The reviewer described the staff's compassion and attentiveness as bare minimum at best, if not nonexistent.
    • pro The reviewer said many staff were uncaring and unprofessional, with a tendency to save face rather than provide care.
    • pro It was alleged that the facility's manager and a nurse tried to deter hospital discharge for a resident.
    • pro A mother was left in a wet diaper for repeated periods, with staff described as rude and neglectful, and residents going weeks without bathing in an environment that smelled of urine.
    • pro A family member reported dehydration of a patient, with the facility allegedly claiming to provide fluids all night while the hospital disputed this, implying neglect.
    • pro A staff member was accused of calling the police on the family and displaying dismissive, unhelpful behavior when assistance was requested.
    • pro Instances were cited where nothing was documented about a resident's care.
    • pro The reviewer labeled the facility as terrible and not recommendable.

    Review

    Across the Toledo area, experiences at rehab and long-term care facilities run the gamut - from moments of genuine care and bright, modern environments to serious concerns about staffing, cleanliness, andattention to residents' basic needs. The comments touch on several facilities, but the threads are consistent: when staffing is attentive, compassionate, and well-coordinated with therapy teams, families feel reassured; when care slips, the impact on residents and their families is deep and lasting.

    At Divine Rehabilitation, there are two contrasting threads in the feedback. On the one hand, there are moments of warmth and helpfulness: a young staff member walked a visitor to the right room and several nurses and aides were described as excellent, caring, and attentive. A few reviewers highlighted that the facility had some genuinely good people who went above and beyond, and they praised the atmosphere where therapy and patient care could meet real needs. On the other hand, broader impressions were far less favorable. Some reviewers felt that the overall compassion and attentiveness to residents was at best "bare minimum" and, in some cases, nonexistent. Nighttime noise and a resident being right across the hall from loudness raised concerns about whether basic supervision and quiet, restful environments were being prioritized. One particularly painful account described a fianc? who died in the hospital after being discouraged from being released to that hospital, leaving the reviewer with lasting guilt, sorrow, and unresolved conflict. Across the board, several comments warned potential families that if a loved one's care depended on vigilant advocacy and familiar faces, Divine Rehabilitation might fall short without those advocates present. The sentiment ranged from "not the best choice" for a loved one to a cautious hope that changes may have occurred since late 2022, with some posts acknowledging that improvement is possible when familiar, supportive individuals remain involved.

    A related, deeply felt thread concerns problems that feel systemic - claims that residents were not fed adequately, that supervision was lacking, and that in at least one case a hospital stay revealed dehydration that staff claimed never happened. One reviewer lamented having to become their loved one's caretaker to ensure basic needs - feeding, hydration, and proper hygiene - were met, a painful reminder that staffing pressures and accountability can translate into real harm for residents who cannot advocate for themselves. Another account spoke to the dirty conditions and odors, with a state investigation mentioned, suggesting concerns that went beyond individual incidents. Yet amid the negative experiences, there were notes of hope: the author recognized that some staff were kind and that improvements can occur with new leadership or dedicated teams, underscoring the importance of an active, involved family presence in the care process.

    In sharp contrast to the earlier experiences, other reviews highlight the Laurels of Toledo as having undergone a notable transformation with new ownership and leadership. Several posters described a renaissance of the facility, praising the new management for bringing in smiling faces, teamwork, and a renewed commitment to high-quality care. The newly renovated rehab wing, the clean and spacious rooms, and the availability of private phones, flat-screen TVs, and cable were cited as tangible signs of improvement. The therapy department repeatedly earned high marks, with some reviewers calling it the best in the city and noting that residents often return to their prior levels of function more quickly thanks to dedicated rehab teams. In these accounts, the staff were described as friendly, professional, and genuinely invested in patient outcomes. Families also remarked on the culture of support, with the admissions/marketing team - specifically naming staff like Kristy and Ruth - being described as welcoming, helpful, and knowledgeable, making the admission process smoother and less stressful. There was a sense that Laurels of Toledo had become a place where residents could thrive, with mentions of birthday parties sponsored by the facility and a broader sense of community and activity that kept residents engaged.

    Several reviews underscore the practical, day-to-day strengths of the Laurels, particularly in communication and family engagement. Visitors who could not be present in person during the pandemic expressed gratitude for ongoing updates via email, phone, and monthly Zoom calls, which helped families stay connected and reassured about their loved ones' progress. Others flagged the facility as easy to work with for admissions and noted a quick, reliable response to inquiries. People described the Laurels as a place that delivers not only care but also a sense of normalcy and activity - an important factor for residents' overall well-being. The therapy teams were repeatedly described as effective and collaborative, with staff working closely to tailor rehabilitation plans and to prepare patients for discharge and return home.

    Yet not all feedback aligned with the glowing portraits. A separate set of comments described ongoing disappointment with care practices and a sense that the facility still had issues with attention to residents' basic needs. One parent recounted a difficult experience where their mother's roommate could not be fed and had to cope with being left in a soiled diaper for extended periods, leading to disgust and concern about staffing levels and responsiveness. Another reviewer recounted a troubling incident where a staff member allegedly showed disregard for patient care needs, with accusations of rudeness and a perceived lack of urgency. In some cases, these concerns were linked to specific incidents - questions about hydration, the timing of feedings, and the overall attentiveness of aides and nursing staff were raised. In at least one feedback thread, a family member expressed strong dissatisfaction with the level of care and even suggested that a state investigation was warranted.

    Taken together, the reviews paint a complex landscape: moments of outstanding care and modern, welcoming environments exist alongside persistent concerns about staffing, attentiveness, and basic resident needs. The strongest consensus among the more negative comments centers on the idea that patient advocacy and familiar faces can make a critical difference in the perceived quality of care, especially during vulnerable moments such as hydration, feeding, and transitioning a loved one to a hospital when necessary. The most consistent positive notes emphasize clean, renovated spaces, strong therapy programs, proactive staff, and a culture of engagement with families, particularly when new leadership has clarified goals and strengthened teams.

    For anyone considering these facilities, the message is clear: investigate the most current state of operations, particularly ownership, leadership, and the therapy team's structure. Ask about staffing ratios, meal service practices, hydration protocols, and how concerns are escalated and resolved. If possible, arrange for a trusted advocate or family member to be present, especially in the early weeks of admission, to help ensure that care plans are being followed and that residents' basic needs are met. While there are compelling stories of transformation and excellent care at Laurels of Toledo, and pockets of genuine kindness across facilities, the overall impression remains a mixed landscape where the difference often comes down to leadership, accountability, and the daily commitment of compassionate staff.

    Features

    Housing

    • 93 resident community capacity 93 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Toledo Express (10 miles away) Toledo Express (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Laurels Of Toledo Skilled Nursing And Rehabilitation in Toledo, OH is an assisted living community that offers a wide range of amenities to enhance the quality of life for its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident, restaurant-style dining options, a small library for leisure reading materials, telephones in each room for easy communication with loved ones, and transportation arrangements for non-medical needs.

    In terms of care services provided at Laurels Of Toledo Skilled Nursing And Rehabilitation, residents can expect 24-hour call systems to ensure immediate assistance is available when needed. The community provides round-the-clock supervision to promote safety and peace of mind. Trained staff members are on hand to assist with activities of daily living such as bathing and dressing. Assistance with transfers is also available to ensure residents can move around comfortably. The staff is well equipped to manage medication needs and provide meal preparation and service according to individual dietary requirements. Additionally, there are special programs in place to promote mental wellness among the residents.

    Laurels Of Toledo Skilled Nursing And Rehabilitation also boasts convenient dining options that cater to special dietary restrictions. Residents can enjoy delicious meals prepared by professional chefs while ensuring their nutritional needs are met.

    To keep residents engaged and entertained throughout their stay at the community, various activities are organized regularly. These include fitness programs to encourage physical well-being as well as planned day trips for exploration and enjoyment. Resident-run activities give individuals an opportunity to connect with one another through shared interests while scheduled daily activities provide structure and excitement.

    The location of Laurels Of Toledo Skilled Nursing And Rehabilitation is particularly advantageous due to its proximity to essential establishments. There are five cafes, three parks, 15 pharmacies, 30 physicians' offices, and 31 restaurants nearby, offering convenience and accessibility for the residents. Additionally, there are three places of worship and one theater close by for spiritual and cultural enrichment. In case of medical emergencies or specialized care needs, there are 12 hospitals in the vicinity.

    Overall, Laurels Of Toledo Skilled Nursing And Rehabilitation provides a comprehensive assisted living community with an array of amenities and care services to ensure the comfort, well-being, and fulfilling lifestyle of its residents.

    Nearby Places of Interest

    Restaurants

    • Campus Pollyeyes Toledo (0.3 miles)
    • Papa John's Pizza (0.4 miles)
    • Arby's (0.4 miles)
    • Taco Bell (0.4 miles)
    • Sidon Lebanese Grille & Bakery (1.5 miles)
    • Chipotle Mexican Grill (1.8 miles)
    • The Original Pancake House (1.9 miles)

    Cafes

    • BREW coffee bar (0.4 miles)
    • Starbucks (1.8 miles)
    • SIP Coffee (1.8 miles)
    • Panera Bread (3 miles)
    • Starbucks (3.8 miles)

    Places of Worship

    • Corpus Christi University Parish (0.7 miles)
    • Epworth United Methodist Church (2.4 miles)
    • Christ the King Catholic Church (2.9 miles)

    Pharmacies

    • Rite Aid (1.8 miles)
    • Walgreens (1.9 miles)
    • Rite Aid (2 miles)
    • ProMedica Pharmacy Counter - Central Ave (2.1 miles)
    • CVS Pharmacy (2.4 miles)
    • Health Mart Pharmacy (2.6 miles)
    • Walgreens (2.7 miles)

    Physicians

    • Center For Wound Care (1.9 miles)
    • Total Body Balance Medical Weight Loss Center (2 miles)
    • Toledo Radiological Associates (2 miles)
    • Bob Balduf MD (2.2 miles)
    • Mercy Family Physicans West (2.2 miles)
    • Jeffrey Moore, MD (2.3 miles)
    • Paul Wilson DO-Family Practice (2.3 miles)

    Hospitals

    • UTMC - 4CD Oncology Hemoc Med-Surg (2.2 miles)
    • University of Toledo Medical Center (2.2 miles)
    • Toledo Hospital 7th Floor SICU (2.2 miles)
    • Toledo Hospital Labor & Delivery (2.3 miles)
    • ProMedica Toledo Hospital (2.3 miles)
    • Toledo Hospital Er (2.3 miles)
    • Toledo Hospital Breast Care (2.4 miles)

    Parks

    • Swan Creek Preserve Metropark (2.5 miles)
    • Wildwood Preserve Metropark (2.9 miles)
    • Walbridge Park (3.4 miles)

    Theaters

    • Cinemark Franklin Park 16 and XD (3.1 miles)

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