Laurels Of Toledo Skilled Nursing And Rehabilitation
Save1011 North Byrne Road, Toledo, OH 43607
For more information about senior living options: (844) 490-3973
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Across the Toledo area, experiences at rehab and long-term care facilities run the gamut - from moments of genuine care and bright, modern environments to serious concerns about staffing, cleanliness, andattention to residents' basic needs. The comments touch on several facilities, but the threads are consistent: when staffing is attentive, compassionate, and well-coordinated with therapy teams, families feel reassured; when care slips, the impact on residents and their families is deep and lasting.
At Divine Rehabilitation, there are two contrasting threads in the feedback. On the one hand, there are moments of warmth and helpfulness: a young staff member walked a visitor to the right room and several nurses and aides were described as excellent, caring, and attentive. A few reviewers highlighted that the facility had some genuinely good people who went above and beyond, and they praised the atmosphere where therapy and patient care could meet real needs. On the other hand, broader impressions were far less favorable. Some reviewers felt that the overall compassion and attentiveness to residents was at best "bare minimum" and, in some cases, nonexistent. Nighttime noise and a resident being right across the hall from loudness raised concerns about whether basic supervision and quiet, restful environments were being prioritized. One particularly painful account described a fianc? who died in the hospital after being discouraged from being released to that hospital, leaving the reviewer with lasting guilt, sorrow, and unresolved conflict. Across the board, several comments warned potential families that if a loved one's care depended on vigilant advocacy and familiar faces, Divine Rehabilitation might fall short without those advocates present. The sentiment ranged from "not the best choice" for a loved one to a cautious hope that changes may have occurred since late 2022, with some posts acknowledging that improvement is possible when familiar, supportive individuals remain involved.
A related, deeply felt thread concerns problems that feel systemic - claims that residents were not fed adequately, that supervision was lacking, and that in at least one case a hospital stay revealed dehydration that staff claimed never happened. One reviewer lamented having to become their loved one's caretaker to ensure basic needs - feeding, hydration, and proper hygiene - were met, a painful reminder that staffing pressures and accountability can translate into real harm for residents who cannot advocate for themselves. Another account spoke to the dirty conditions and odors, with a state investigation mentioned, suggesting concerns that went beyond individual incidents. Yet amid the negative experiences, there were notes of hope: the author recognized that some staff were kind and that improvements can occur with new leadership or dedicated teams, underscoring the importance of an active, involved family presence in the care process.
In sharp contrast to the earlier experiences, other reviews highlight the Laurels of Toledo as having undergone a notable transformation with new ownership and leadership. Several posters described a renaissance of the facility, praising the new management for bringing in smiling faces, teamwork, and a renewed commitment to high-quality care. The newly renovated rehab wing, the clean and spacious rooms, and the availability of private phones, flat-screen TVs, and cable were cited as tangible signs of improvement. The therapy department repeatedly earned high marks, with some reviewers calling it the best in the city and noting that residents often return to their prior levels of function more quickly thanks to dedicated rehab teams. In these accounts, the staff were described as friendly, professional, and genuinely invested in patient outcomes. Families also remarked on the culture of support, with the admissions/marketing team - specifically naming staff like Kristy and Ruth - being described as welcoming, helpful, and knowledgeable, making the admission process smoother and less stressful. There was a sense that Laurels of Toledo had become a place where residents could thrive, with mentions of birthday parties sponsored by the facility and a broader sense of community and activity that kept residents engaged.
Several reviews underscore the practical, day-to-day strengths of the Laurels, particularly in communication and family engagement. Visitors who could not be present in person during the pandemic expressed gratitude for ongoing updates via email, phone, and monthly Zoom calls, which helped families stay connected and reassured about their loved ones' progress. Others flagged the facility as easy to work with for admissions and noted a quick, reliable response to inquiries. People described the Laurels as a place that delivers not only care but also a sense of normalcy and activity - an important factor for residents' overall well-being. The therapy teams were repeatedly described as effective and collaborative, with staff working closely to tailor rehabilitation plans and to prepare patients for discharge and return home.
Yet not all feedback aligned with the glowing portraits. A separate set of comments described ongoing disappointment with care practices and a sense that the facility still had issues with attention to residents' basic needs. One parent recounted a difficult experience where their mother's roommate could not be fed and had to cope with being left in a soiled diaper for extended periods, leading to disgust and concern about staffing levels and responsiveness. Another reviewer recounted a troubling incident where a staff member allegedly showed disregard for patient care needs, with accusations of rudeness and a perceived lack of urgency. In some cases, these concerns were linked to specific incidents - questions about hydration, the timing of feedings, and the overall attentiveness of aides and nursing staff were raised. In at least one feedback thread, a family member expressed strong dissatisfaction with the level of care and even suggested that a state investigation was warranted.
Taken together, the reviews paint a complex landscape: moments of outstanding care and modern, welcoming environments exist alongside persistent concerns about staffing, attentiveness, and basic resident needs. The strongest consensus among the more negative comments centers on the idea that patient advocacy and familiar faces can make a critical difference in the perceived quality of care, especially during vulnerable moments such as hydration, feeding, and transitioning a loved one to a hospital when necessary. The most consistent positive notes emphasize clean, renovated spaces, strong therapy programs, proactive staff, and a culture of engagement with families, particularly when new leadership has clarified goals and strengthened teams.
For anyone considering these facilities, the message is clear: investigate the most current state of operations, particularly ownership, leadership, and the therapy team's structure. Ask about staffing ratios, meal service practices, hydration protocols, and how concerns are escalated and resolved. If possible, arrange for a trusted advocate or family member to be present, especially in the early weeks of admission, to help ensure that care plans are being followed and that residents' basic needs are met. While there are compelling stories of transformation and excellent care at Laurels of Toledo, and pockets of genuine kindness across facilities, the overall impression remains a mixed landscape where the difference often comes down to leadership, accountability, and the daily commitment of compassionate staff.
Laurels Of Toledo Skilled Nursing And Rehabilitation in Toledo, OH is an assisted living community that offers a wide range of amenities to enhance the quality of life for its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms for each resident, restaurant-style dining options, a small library for leisure reading materials, telephones in each room for easy communication with loved ones, and transportation arrangements for non-medical needs.
In terms of care services provided at Laurels Of Toledo Skilled Nursing And Rehabilitation, residents can expect 24-hour call systems to ensure immediate assistance is available when needed. The community provides round-the-clock supervision to promote safety and peace of mind. Trained staff members are on hand to assist with activities of daily living such as bathing and dressing. Assistance with transfers is also available to ensure residents can move around comfortably. The staff is well equipped to manage medication needs and provide meal preparation and service according to individual dietary requirements. Additionally, there are special programs in place to promote mental wellness among the residents.
Laurels Of Toledo Skilled Nursing And Rehabilitation also boasts convenient dining options that cater to special dietary restrictions. Residents can enjoy delicious meals prepared by professional chefs while ensuring their nutritional needs are met.
To keep residents engaged and entertained throughout their stay at the community, various activities are organized regularly. These include fitness programs to encourage physical well-being as well as planned day trips for exploration and enjoyment. Resident-run activities give individuals an opportunity to connect with one another through shared interests while scheduled daily activities provide structure and excitement.
The location of Laurels Of Toledo Skilled Nursing And Rehabilitation is particularly advantageous due to its proximity to essential establishments. There are five cafes, three parks, 15 pharmacies, 30 physicians' offices, and 31 restaurants nearby, offering convenience and accessibility for the residents. Additionally, there are three places of worship and one theater close by for spiritual and cultural enrichment. In case of medical emergencies or specialized care needs, there are 12 hospitals in the vicinity.
Overall, Laurels Of Toledo Skilled Nursing And Rehabilitation provides a comprehensive assisted living community with an array of amenities and care services to ensure the comfort, well-being, and fulfilling lifestyle of its residents.
Laurels Of Toledo Skilled Nursing And Rehabilitation is located at 1011 North Byrne Road, Toledo, OH 43607 in Lucas County, Ohio
Laurels Of Toledo Skilled Nursing And Rehabilitation on seniors.fyi includes 5 photos including images showing interior, windows, bedroom, decor, plant, rehabilitation, physical therapy, building, and more.
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