Information last verified:
330 Southwest Avenue, Tallmadge, OH 44278
For more information about senior living options: (844) 490-3973
They took excellent care of him. The staff were always responsive and clearly communicated about his care. Across the staff, everyone was friendly and visitors were greeted with smiles. The Pinnacle would be chosen again for future care. It is a wonderful place with caring, friendly nurses who constantly check on patients. The therapists Megan, Cheryl, and Emily are amazing and help residents get stronger. The nurses are excellent; Dena and Cynthia are favorites. Nichole and August, the activities directors, are simply amazing.
The reviewer describes hours with no human contact, leaving an elderly patient shivering in a diaper for hours. They labeled the neglect as criminal and warned others not to place a loved one there. They report 25 to 30 minutes to respond to call lights and prolonged delays in basic care. A patient was left in bed with no clothes on except a diaper. The food was described as horrible, with meals delayed late in the day. The facility’s phones were out for two days, preventing residents from calling for help. A port-a-pot was smeared with feces from an earlier bowel movement and not cleaned. An infection at a surgical site was ignored for days, requiring intravenous antibiotics. A nurse allegedly became angry with a patient for asking to be looked at. The place was called the worst nursing home the reviewer had ever visited, likened to a dirty horror movie or a “hell hole.” The facility supposedly smelled of urine, with overflowing trash cans and smoking by the entrance. The reviewer warned that this facility is not suitable for any loved ones.The Pinnacle Rehabilitation and Nursing Center in Tallmadge is best suited for families whose loved one needs structured rehabilitation and can benefit from an engaged therapy team, while also requiring active advocacy from relatives or trusted representatives. The strongest case for Pinnacle rests on the presence of skilled therapists and a generally caring nursing staff that residents and families report as warm and accessible. Those who expect steady progress with mobility goals and who can commit to regular on-site oversight will likely see meaningful benefits from the rehab program and daily interpersonal attention. This is not a hands-off facility; it rewards families who stay engaged and push for clear goals and timely responses.
That said, several clear caveats push families to consider alternatives. The most persistent red flags involve safety, responsiveness, and basic care consistency. Multiple reviews recount prolonged call-light delays, with staff appearing distracted or slow to respond, and in some cases neglectful or dismissive attitudes toward obvious needs. Infection management and wound care are cited as problematic when medical concerns arise, and there are reports of patients being left unattended, poorly attired, or uncomfortable for extended periods. Hygiene lapses, equipment cleanliness issues, and lapses in monitoring also appear in the feedback, creating serious questions about risk tolerance for vulnerable residents.
On the positive side, the facility earns praise for its therapy staff, particularly therapists who work hard to push strength-building and rehabilitation progress. Families repeatedly highlight the dedication and competence of therapists, and several reviewers commend nurses and aides who are patient, friendly, and responsive on good days. The environment can feel welcoming when staffing is steady, with some reviews noting clean rooms, engaged activity staff, and a responsive front-line team. When everything aligns, therapy momentum, accessible aides, and consistent communication, residents can progress and feel safe and supported.
However, the breadth and severity of the downsides cannot be dismissed. The most serious concerns, prolonged neglect, overdue medical attention, and unsafe basic-care practices, undercut any rehabilitation gains and expose residents to avoidable complications. Reports of aggressive delays in addressing infections or post-surgical wounds, combined with episodes of leaving patients unattended or insufficiently clothed, create a pattern that alarms families about ongoing safety. Couple that with inconsistent call-bell responsiveness, intermittent phone and communication outages, and odor and cleanliness issues, and the facility becomes unpredictable rather than dependable.
The pros and cons do not cancel each other out; they tilt decisively toward risk without a strong guarantee of reliable day-to-day safety. For families willing to invest in vigilant advocacy, visiting regularly, requesting detailed care plans, and demanding prompt responses, Pinnacle can still be a workable rehab choice where progress is seen and staff rapport is consistently good. But for anyone prioritizing scrupulous infection control, constant attentiveness, and consistently clean, well-maintained environments, the negatives weigh too heavily. In short, Pinnacle can deliver rehab gains in the right circumstances, yet it demands relentless oversight to prevent serious lapses.
For families weighing options, a cautious approach is essential. Visit during multiple shifts, speak directly with front-line staff and several residents, and request to review recent discharge summaries and incident logs. Inquire about staffing ratios, turnover, and supervisor availability at night and weekends. If the facility is chosen, insist on a formal care plan with measurable goals, scheduled progress reviews, and explicit escalation procedures for any medical concerns. Also compare with nearby facilities that have stronger safety records, more consistent call-light responsiveness, and clearer infection-control practices. The decision should rest on whether reliable, proactive care can be guaranteed through active advocacy, or whether a facility with a steadier track record of safety and responsiveness is a better fit for enduring comfort and peace of mind.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pinnacle Rehabilitation And Nursing Center in Tallmadge, OH is an assisted living community that offers a range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle.
The community features a beauty salon, allowing residents to get pampered and look their best. Cable or satellite TV is available in each resident's room for entertainment. Community operated transportation ensures that residents can easily get around the area. A computer center is provided for those who want to stay connected digitally.
Dining options are abundant at The Pinnacle, with a spacious dining room offering restaurant-style meals prepared by experienced chefs. Residents can also enjoy their meals in the outdoor space, surrounded by a beautiful garden. For those who prefer smaller gatherings, there is a kitchenette available.
Residents have access to numerous recreational activities within the community. A fitness room is provided for physical exercise, while a gaming room offers entertainment options. A small library allows residents to indulge in their love for reading. Scheduled daily activities are organized, along with planned day trips and resident-run activities.
Care services at The Pinnacle include 24-hour call system and supervision to ensure residents' safety and well-being at all times. Assistance with activities of daily living such as bathing and dressing is readily available. Staff members are trained in assisting with transfers, providing peace of mind to residents with mobility challenges.
Special dietary restrictions are accommodated by the facility, ensuring that each resident's specific needs are met when it comes to meal preparation and service. Medication management is provided, ensuring that residents take their medications accurately and on time. Additionally, mental wellness programs are offered to support emotional health.
Transportation arrangements can be made not only for non-medical purposes but also specifically for doctors' appointments, making it convenient for residents to attend medical visits without hassle. The nearby amenities add further convenience; there are three cafes nearby where residents can enjoy a cup of coffee or socialize with friends, 16 pharmacies for easy access to medications, and 11 physicians located in close proximity.
Overall, The Pinnacle Rehabilitation And Nursing Center offers a comprehensive range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable living environment and excellent care, this assisted living community aims to enhance the quality of life for all its residents.
The Pinnacle Rehabilitation And Nursing Center is located at 330 Southwest Avenue, Tallmadge, OH 44278 in Summit County, Ohio
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