Kingston Care Center of Sylvania

Pros

• The staff at Kingston Rehab genuinely cares about the well-being of the residents and their families.
• Communication with staff is easy, allowing family members to address any concerns as they arise.
• The facility is maintained in a clean condition, contributing to a pleasant environment for residents.
• The staff is committed to creating a stable routine for residents, which helps enhance their mental well-being.
• Regularly scheduled conferences demonstrate the administration's dedication to improving care plans based on individual needs.

Cons

• The sister's experience at Kingston Rehab was described as a "nightmare," leading her to plead for help to leave after only 4 1/2 days.
• There were reports of slow response times to call lights, leaving the sister in her own urine.
• On Day 2, it took 20 minutes for staff to respond to an alarm after she was stranded in the bathroom, and then they took another 10 minutes to find help.
• The sister felt discriminated against due to her being a Little Person.
• The mother misplaced her glasses and hearing aids, and the caregivers seemed surprised that she did not have them.
• The difficulty of fully meeting the needs of a resident with dementia was noted, indicating challenges in care.

Review

When it comes to experiences in rehabilitation facilities, the accounts from Kingston Rehab in Sylvania present a mixed picture of care and treatment, illuminating both aspects that are commendable and those that are deeply concerning. One notable review details an unsettling experience faced by a patient—a sister who was admitted for rehabilitation but ultimately had to leave the facility against medical advice after just four and a half days. Her ordeal was described as a "nightmare," marked by serious health complications including pneumonia, severe cellulitis, and a urinary tract infection which her family suspects may have stemmed from substandard care.

The patient’s distress began with inadequate response times from staff to call lights, leading her to be left in discomfort for extended periods. One particularly alarming incident occurred on Day 2 when she found herself stranded in the bathroom and had to activate an alarm; an agonizing wait ensued during which assistance took over half an hour. Such delays raise significant concerns regarding staffing levels and protocols within the facility, especially considering that timely responses are critical for patients requiring urgent care. Furthermore, feelings of discrimination were expressed, highlighting that her status as a Little Person may have compounded her challenges while navigating a system that ought to prioritize equal treatment for all.

In contrast, other reviews reflect positive experiences at Kingston Rehab, particularly emphasizing the dedication of staff members who appear genuinely invested in the well-being of their patients. A family member praised how approachable staff members were whenever issues arose concerning their loved one's care. The facility is also praised for maintaining cleanliness, free from offensive smells—a crucial aspect that contributes positively to the residents’ overall comfort and wellbeing.

Concerns persist however regarding individualized attention for residents with specific needs. One review centered on a mother with dementia noted challenges related to locating important personal items such as glasses and hearing aids—an oversight which surprised caregivers—illustrating potential gaps in communication between family members and staff about resident necessities. Although the administration responded positively to feedback by implementing a new plan of care, navigating daily needs can still prove challenging due to the inherent difficulties associated with dementia.

The commitment shown by Kingston Rehab’s administrative team appears commendable as well; they conduct conferences every other month aimed at discussing aspects of resident care. This engagement points towards an effort to maintain consistency within routines—a critical factor for individuals suffering from cognitive impairments—fostering mental stability through familiarity amidst their changing circumstances. The emphasis on keeping residents clean and well-adjusted signifies an understanding of the nuanced requirements essential for quality caregiving

Ultimately, while some families reported feeling grateful toward Kingston Rehab's staff due to their apparent commitment to care—thanking them profusely for their kindness—these positive remarks coexist alongside troubling criticisms regarding responsiveness and potentially negligent conditions experienced by others. As such institutions strive towards providing higher standards of rehabilitative services, it is vital they learn from both sets of feedback: enhancing strengths seen by grateful families while urgently addressing areas requiring significant improvement before any patient—or their loved ones—are left feeling neglected or unsafe in their time of need.

Hospitals

• Regency Hospital of Toledo (0.1 miles)
• ProMedica Hickman Cancer Center (1.4 miles)
• Surgery Center At Regency Park (1.5 miles)
• Mercy Health - St Anne Hospital Pharmacy Anticogulation Coumadin Clinic (2.8 miles)
• ProMedica Wildwood Orthopaedic and Spine Hospital (3.2 miles)
• Rcg Toledo Wernerts Corners (3.3 miles)
• Saint Anne Mercy Hospital (3.6 miles)

Physicians

• David L Grossman (0.6 miles)
• ProMedica Physicians Toledo Peds (0.8 miles)
• ProMedica Physicians General Surgery - Sylvania (0.8 miles)
• Tao, Stanley Dr - Stanley Tao, MD , MPH (0.8 miles)
• ProMedica Physicians Digestive Healthcare (0.8 miles)
• Brian M O'neill,DDS (1.4 miles)
• Audiology Associates (1.4 miles)

Pharmacies

• Rite Aid (0.8 miles)
• Kroger Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (2.2 miles)
• Rite Aid (2.7 miles)
• St Anne Mercy Pharmacy (2.9 miles)
• Kroger Pharmacy (2.9 miles)

Restaurants

• McDonald's (0.9 miles)
• Taco Bell (0.9 miles)
• Mancy's Italian Grill (1 miles)
• Burger King (1 miles)
• Rumors (1.5 miles)
• Fricker's (1.5 miles)
• Twin Peaks (1.8 miles)

Places of Worship

• St Matthew's Episcopal Church-West Toledo (1.3 miles)
• Christ the King Catholic Church (2.6 miles)
• Epworth United Methodist Church (3 miles)

Cafes

• Starbucks (1.4 miles)
• Panera Bread (2.2 miles)
• Starbucks (3 miles)
• Starbucks (3.7 miles)
• Tim Hortons (3.7 miles)
• Starbucks (3.7 miles)

Parks

• Burnham Park (2.2 miles)
• Wildwood Preserve Metropark (2.7 miles)
• Olander Park (2.9 miles)

Theaters

• Cinemark Franklin Park 16 and XD (2.2 miles)