Kingston Care Center of Sylvania

5757 Whiteford Rd, Sylvania, OH 43560

For more information about senior living options: (844) 490-3973

2.9 from 96 reviews
5 stars
38
4 stars
8
3 stars
2
2 stars
5
1 stars
43

Skilled Nursing Facility

Kingston Care Center of Sylvania Costs & Pricing

Kingston Care Center of Sylvania offers a range of pricing for its accommodations, with the monthly costs reflecting the quality of care and services provided. For a semi-private room at Kingston, residents can expect to pay $6,288, significantly higher than the Lucas County average of $3,659 and the state average of $3,965. This premium may be indicative of enhanced amenities and personalized care options available at the facility. Meanwhile, private rooms are priced at $7,007 per month, which again surpasses both local and state averages - $4,341 and $4,771 respectively. These figures suggest that while Kingston Care Center provides exceptional living conditions and support services, potential residents should carefully weigh these costs against their budgetary considerations in comparison to other facilities in the area.

Floor plansKingston Care Center of SylvaniaLucas CountyOhio
Semi-Private$6,288$3,659$3,965
Private$7,007$4,341$4,771

Overall Review of Kingston Care Center of Sylvania

Pros

  • pro The staff were wonderful, providing excellent medical care.
  • pro The facility was clean and beautiful.
  • pro The physical, occupational, and speech therapists were awesome.
  • pro The customer service was clear, timely, and delivered with a smile.
  • pro The nursing team provided exceptional medical care, always attentive and responsive.
  • pro Nurses, aides, and team members treated residents with kindness, dignity, and respect.
  • pro Kingston's staff demonstrated genuine compassion and made families feel at ease.

Cons

  • pro An employee was fired four hours after being screamed at by the scheduler in front of others.
  • pro Nurses allegedly do not speak to aides or family members, leaving the medication aide to handle things.
  • pro The facility is described as horrible and not trustworthy for loved ones.
  • pro The floor and rooms are dirty; rooms can be dirty and linens contaminated or left in place.
  • pro Residents experience improper care, with wounds aggravated during turning and care staff being rude.
  • pro Administrators are reportedly inaccessible, and staff frequently show a lack of empathy.
  • pro Meals are served cold or wrongly; residents cannot choose their food and may not be fed dinner.
  • pro Call bells are ignored and help with bathroom needs is slow or unavailable.
  • pro Discharge processes are described as drawn out and financially motivated, prioritizing money over care.
  • pro Staff are described as careless and unprofessional, with remarks about patients and overall poor treatment.
  • pro There are reports of bedsores and neglect contributing to serious outcomes, including sepsis and death.

Review

Kingston Care Center in Sylvania elicits a remarkably wide range of experiences from families and patients, spanning heartfelt praise to deeply troubling accusations. On one end, there are accounts that describe the facility as clean, visually appealing, and staffed by kind, competent professionals who deliver thorough medical and rehabilitative care. Several reviewers singled out nurses, therapists, and social workers as exceptional, noting that the nursing team provided attentive medical care and that physical, occupational, and speech therapy teams were "awesome" or "exemplary." In these stories, administrators and receptionists were also described as courteous, with some families feeling that care was delivered with warmth, dignity, and genuine compassion. A number of reviewers highlighted particular staff members - nurses Evelyn, therapists like Gary, and STNAs - by name and credited them with making a difficult stay more bearable or even life-changing, especially during rehab or end-of-life moments.

Yet alongside these positive experiences, there is a substantial chorus of serious concerns that paint a much more troubling picture. Several reviewers complain that communication within the facility is inconsistent or insufficient, with reports that aides and aides' families are not engaged or informed, and with frustrations about call lights and responsiveness. One account described a rapid firing after a confrontation with a scheduler, followed by a corporate HR grievance over health concerns and ADA paperwork, illustrating a sense of administrative friction that spills into the patient and family experience. Others recounted that responses to call bells could be slow (sometimes 15 minutes or more), and that some staff appeared distant or unresponsive to residents' needs, leading to fear for their safety and well-being.

Environmental and cleanliness issues surface in multiple reviews. While some patients are praised for a clean, well-kept environment, others report dirty rooms, floors, and contaminated linens, with concerns about bedding and laundry practices. There are mentions of patients sitting in bowel movements for extended periods, food served cold or inappropriate for dietary needs, and miscommunications about meals and individual preferences. Several reviewers describe rooms kept in isolation or rooms where basic items like functioning TVs or accessible light switches are not readily available, which compounds concerns about comfort and dignity.

Clinical care and outcomes are another area of mixed reporting. In positive accounts, families emphasize timely medical care and compassionate nursing, with praise for wound care, consistent monitoring, and coordinated therapy. In negative reports, however, reviewers describe serious lapses: unsatisfactory wound care or delays in treatment, open sores after hospital stays, and concerns that a patient's condition would not be adequately addressed due to discharge pressures or insurance-related decisions. A particularly stark review describes a patient who was discharged while still requiring 24/7 care, with accusations that financial considerations and Medicaid pay disputes were prioritized over patient needs. In some of the most alarming posts, reviewers recount the tragic consequences of perceived neglect, including a relative who developed sepsis and died after what they felt were avoidable complications such as bed sores and inadequate bathing.

The regulatory and ethical questions raised by these experiences are stark. A number of reviews allege that discharge processes are manipulated to fit insurance or financial expectations rather than patient readiness, with accusations that call bells are ignored, that staff communication fails to align with the patient's best interests, and that staff can come across as uncaring or even dismissive. One post explicitly urges readers to "stay far away" and to consider seeking legal counsel when faced with discharge delays or what is described as disingenuous communication about a patient's care plan. Several accounts include intense emotional distress, with families expressing anger, fear, and grief as they navigate the care system, sometimes culminating in recommendations to pursue external advocacy or options elsewhere.

Despite the stark contrasts, a consistent motif across the most negative reviews is a perception that Kingston's care quality is not consistent across units or shifts. Some reviewers recall a weeklong period of inadequate attention, insufficient showers or dressing, and delays that left loved ones uncomfortable and anxious. Others point to specific staff members who went above and beyond, and to moments of genuine care and success in rehabilitation, indicating that the facility can deliver high-quality care when adequately staffed, properly supported, and focused on the patient's individual needs. The diversity of experiences suggests that outcomes may be highly dependent on factors such as staffing levels at a given time, the particular care team assigned to a patient, and how well communication channels are maintained between residents, families, and administrative personnel.

In sum, Kingston Care Center in Sylvania appears to be a place where compassionate, professional care can and does exist, particularly when families encounter dedicated nurses, therapists, and support staff who communicate clearly and treat residents with dignity. Simultaneously, a substantial number of reviews reveal deeply troubling patterns: delayed responses to call bells, inconsistent cleanliness, mismatches between care plans and patient needs, and discharge practices that feel driven by financial considerations rather than medical necessity. For families and patients evaluating Kingston, the experiences described here underscore the importance of asking pointed questions about staffing how-to's, infection control and wound care practices, the facility's approach to discharge planning and insurance, and how communication is managed across shifts and with family members. These narratives collectively point to a facility with the potential for outstanding care but with notable, sometimes severe, gaps that can have life-altering consequences if left unaddressed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Toledo Express (12 miles away) Toledo Express (12 miles away)

Care Services

  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

The Kingston Care Center of Sylvania in Sylvania, OH is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The facility has a beautician on-site, allowing residents to easily access hair salon services without leaving the community. Devotional services are offered both on-site and off-site, providing spiritual support for those who desire it.

Indoor and outdoor common areas provide spaces for residents to socialize and relax with friends and family. The facility is wheelchair accessible, including wheelchair accessible showers for the comfort and convenience of all residents. Additionally, respite or short term stays are offered for those who may need temporary assistance or relief for their caregivers.

The care services at Kingston Care Center of Sylvania include specialized care for incontinence, ensuring that residents receive the support they need in maintaining their dignity and quality of life. The dining options at this community cater to different dietary preferences, including vegetarian meals.

Residents can engage in a range of activities that promote their overall well-being and personal interests. Devotional activities are available both on-site and off-site, allowing residents to connect with their faith as desired.

Furthermore, this assisted living community boasts a convenient location with several amenities nearby. There are six cafes located nearby, providing options for dining out or meeting up with friends over a cup of coffee. Three parks offer opportunities for outdoor recreation and enjoying nature. With 16 pharmacies in close proximity, accessing medications is made easy. Having 34 physicians nearby ensures residents have access to healthcare providers when needed. There are also numerous restaurants nearby offering a variety of cuisine choices. Places of worship allow residents to continue practicing their faith conveniently near their home. For entertainment options, there is one theater located nearby where residents can enjoy movies or live performances. Lastly, eight hospitals being close provides peace of mind knowing medical care is easily accessible if needed.

Overall, Kingston Care Center of Sylvania provides an array of amenities, care services, and nearby amenities that cater to the diverse needs and preferences of its residents.

Nearby Places of Interest

Hospitals

  • Regency Hospital of Toledo (0.1 miles)
  • ProMedica Hickman Cancer Center (1.4 miles)
  • Surgery Center At Regency Park (1.5 miles)
  • Mercy Health - St Anne Hospital Pharmacy Anticogulation Coumadin Clinic (2.8 miles)
  • ProMedica Wildwood Orthopaedic and Spine Hospital (3.2 miles)
  • Rcg Toledo Wernerts Corners (3.3 miles)
  • Saint Anne Mercy Hospital (3.6 miles)

Physicians

  • David L Grossman (0.6 miles)
  • ProMedica Physicians Toledo Peds (0.8 miles)
  • ProMedica Physicians General Surgery - Sylvania (0.8 miles)
  • Tao, Stanley Dr - Stanley Tao, MD , MPH (0.8 miles)
  • ProMedica Physicians Digestive Healthcare (0.8 miles)
  • Brian M O'neill,DDS (1.4 miles)
  • Audiology Associates (1.4 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • Kroger Pharmacy (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (2.2 miles)
  • Rite Aid (2.7 miles)
  • St Anne Mercy Pharmacy (2.9 miles)
  • Kroger Pharmacy (2.9 miles)

Restaurants

  • McDonald's (0.9 miles)
  • Taco Bell (0.9 miles)
  • Mancy's Italian Grill (1 miles)
  • Burger King (1 miles)
  • Rumors (1.5 miles)
  • Fricker's (1.5 miles)
  • Twin Peaks (1.8 miles)

Places of Worship

  • St Matthew's Episcopal Church-West Toledo (1.3 miles)
  • Christ the King Catholic Church (2.6 miles)
  • Epworth United Methodist Church (3 miles)

Cafes

  • Starbucks (1.4 miles)
  • Panera Bread (2.2 miles)
  • Starbucks (3 miles)
  • Starbucks (3.7 miles)
  • Tim Hortons (3.7 miles)
  • Starbucks (3.7 miles)

Parks

  • Burnham Park (2.2 miles)
  • Wildwood Preserve Metropark (2.7 miles)
  • Olander Park (2.9 miles)

Theaters

  • Cinemark Franklin Park 16 and XD (2.2 miles)

Frequently Asked Questions

How much does it cost to live at Kingston Care Center of Sylvania in Sylvania, OH?
Where is Kingston Care Center of Sylvania?

Nearby Communities

  • Divine Rehabilitation And Nursing At Sylvania

    Divine Rehabilitation And Nursing At Sylvania

    Sylvania, OH

    3.1 from 68 reviews
     

    pro Family advocacy led to medication reviews and care requests.

  • Alexis Gardens

    Alexis Gardens

    Toledo, OH

    4.2 from 60 reviews
     

    pro Fully furnished apartments with dining, housekeeping, transportation, and wellness support.

  • Holiday Alexis Gardens

    Holiday Alexis Gardens

    Toledo, OH

    4.4 from 130 reviews
    $2,629 to $3,429 / month

    pro Friendly, attentive staff; clean facilities; engaging activities and good dining; bright, comfortable apartments with balconies.

  • As Needed Healthcare Inc

    As Needed Healthcare Inc

    Sylvania, OH

     
     

    pro Personalized care in a tranquil, amenity-rich location near healthcare and social options.

  • Heartland At Promedica Flower Hospital Campus

    Heartland At Promedica Flower Hospital Campus

    Sylvania, OH

    2.9 from 100 reviews
     

    pro Hospital-campus location with comprehensive care, dining, activities, and transportation.

  • Promedica Goerlich Center

    Promedica Goerlich Center

    Sylvania, OH

    3.7 from 26 reviews
     

    pro Friendly, professional staff and pleasant, well-maintained apartments.

  • Alpine House of Toledo

    Alpine House of Toledo

    Toledo, OH

    3.5 from 29 reviews
    $2,220 to $3,150 / month

    pro Caring staff in a home-like, small-community setting with pleasant dining.

  • Charter Senior Living of Oak Openings

    Charter Senior Living of Oak Openings

    Sylvania, OH

    4.3 from 83 reviews
    $5,350 to $7,795 / month

    pro Friendly, caring staff in a clean, well-designed facility with engaging activities.

  • Hampton Manor of Bedford

    Hampton Manor of Bedford

    Lambertville, MI

    4 from 26 reviews
    $950 to $4,650 / month

    pro Caring, professional staff in a newer, clean facility with engaging activities.

Related Resources

  • tax implications of parent living with youNavigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond

    Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.

  • is home health care tax deductibleIs In-Home Healthcare Tax Deductible? Your Comprehensive Guide

    The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.