Swanton Valley Rehabilitation And Healthcare Cente
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Brick Wall
401 West Airport Highway, Swanton, OH 43558
For more information about senior living options: (844) 490-3973
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The staff are described as awesome in handling difficult situations and accommodating families. The staff on hall 200 are the best. Cindy helps with mountains of paperwork, always with a smile. Nicki at the front desk is always friendly and makes visitors feel important. The facility feels like a home away from home because of consistent, caring staff. The staff treat residents with respect and dignity. The residents and their loved ones feel like part of the family. The facility is wonderful for rehab and elderly care and is consistently clean. The team including Melissa, Michelle, Darlene, and Riah are praised for kindness. The staff are very friendly and accommodating, creating a supportive environment.
They described the discharge process as medical negligence due to poor planning and meds not being forwarded to CVS. They claimed the patient was discharged too early, with no arrangements for home health or physical therapy. They reported that six syringes for self-injection were given without any instructions or training. They described hours-long delays in basic care, such as water, Tylenol, and clean bedding. They alleged the patient had multiple falls at home with no adequate follow-up or support from home health. They accused HIPAA violations, with staff sharing private information with others. They described the facility as dirty, with feces in rooms and a overall lack of quality care. They warned others not to send loved ones there and would not recommend the facility.The collection of reviews paints a landscape of strong affection for many of the people who work at Swanton Valley, alongside serious concerns about discharge planning, consistency in care, and safety. A clear thread running through the messages is gratitude for the staff's kindness, dedication, and the sense that the facility functions like a family-oriented community. Families repeatedly describe the care as attentive and compassionate, praising individual nurses, aides, therapists, and front-desk staff who make their loved ones feel safe and valued. The sentiment is often framed as work that goes beyond routine duties, with families thanking caregivers for treating residents with dignity and respect, and for creating a welcoming, home-like atmosphere.
On the positive side, several reviews highlight the remarkable consistency and warmth of the caregiving team. Families point to particular staff members by name, noting how they earned trust and become a source of comfort for both residents and visiting relatives. Comments frequently mention the staff on specific halls, with praise for a group of aides and nurses who greet residents with hugs, sit with them through tough mornings, and help navigate complex days. Names such as Melissa, Michelle, Rhea, Shawna, Cindy, Darlene, Nicki, and others appear repeatedly as examples of staff who go the extra mile. The overall impression is that when loved ones are there, they are treated as family, and many reviewers express a deep sense of relief knowing their relatives are cared for by people who genuinely care.
The most vivid praise, however, centers on the emotional and social support that families find in this environment. Reviewers describe a facility where residents are encouraged to participate in activities, where therapy is accessible, and where the human connection is a core strength. The sense that Swanton Valley is a community - not just a place for medical care but a place where residents and their families feel seen, heard, and valued - comes through in many testimonials. For some families, this has been the difference between anxiety and reassurance, especially when a loved one has ongoing needs or a difficult recovery.
Yet the reviews also present a stark counterpoint: serious concerns about discharge planning, post-discharge follow-through, and patient safety. Several accounts report that discharge planning was rushed or poorly coordinated, particularly around medications and equipment. One family describes a disorganized process in which prescriptions were promised to CVS but allegedly not sent, causing seven hours of back-and-forth between the pharmacy and the facility. They recount a discharge that left them with blister packs of medication and syringes for self-injection without accompanying training or clear instructions. The frustration is palpable, with some reviewers labeling the situation as medical negligence and warning that better planning could have averted the anxiety and stress that followed.
Another recurring issue centers on post-discharge home health and therapy arrangements. Families recount mothers and fathers leaving Swanton Valley with plans for home health visits and physical therapy that never materialized, leaving them to manage alone at home. The consequences are tangible: falls, untreated needs, and a sense that the discharge plan was not implemented as promised. One reviewer shares a particularly troubling story of a mother who had sepsis and required ongoing support, only to find that no home health services were in place and that her life-alert system and therapy arrangements never materialized, despite assurances. The sense of being left without critical supports after discharge weighs heavily in these accounts.
There are also specific criticisms about care quality and safety inside the facility itself. Some reviewers report injuries that were not adequately followed up after initial assessments, including falls and a broken nose, with alleged inconsistencies between what staff communicated and what was found in hospitals. Others raise concerns about privacy and HIPAA violations, claiming that information about residents was shared inappropriately with neighbors or visitors. A few reviews describe unsanitary conditions and substandard care, including reports of dirty rooms, delayed responses to basic needs like water or Tylenol, and insufficient supplies such as colostomy bags. These accounts convey a fear that, for some residents, there was a mismatch between the compassionate culture praised by many staff and a troubling gaps in safety and quality that could have serious consequences.
Despite the mixed experiences, several reviews emphasize a clear preference by some families to stay or return because of the human-centered culture. There are heartfelt tributes to staff who treated residents with exceptional kindness, even when other aspects of care did not meet expectations. One family, reflecting on a loved one who eventually passed away, expresses gratitude for the care and friendship extended by the staff across the entire facility - from the therapy team to housekeeping and the front desk. Another review celebrates the facility as a place where residents' families feel involved and supported, even during end-of-life moments. In these accounts, the staff's willingness to go above and beyond becomes a redeeming strength that many families hold onto amid tougher experiences.
Overall, the narratives present Swanton Valley as a place of dual realities: a community with a deep, compassionate caregiver culture that many families profoundly appreciate, alongside real concerns about discharge coordination, post-discharge support, and some safety and quality issues. The voices converge on one point: the people who work there often make a significant positive impact on residents' lives, while systemic gaps - especially around discharge planning, communication between departments, and timely access to essential services - provide cause for serious caution. For anyone considering care at Swanton Valley, these reviews suggest weighing the evident warmth and dedication of the staff against the need to proactively verify discharge plans, post-discharge supports, and ongoing safety measures to ensure comprehensive, sustained care for a loved one.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Swanton Valley Rehabilitation and Healthcare Center in Swanton, OH offers a comfortable and comprehensive assisted living community for seniors. Our facility is equipped with a range of amenities to enhance the quality of life for our residents.
We understand the importance of maintaining one's appearance, which is why we have a beauty salon on-site. Residents can also enjoy their favorite TV shows and movies with the availability of cable or satellite TV. We provide community-operated transportation for outings and appointments, as well as a computer center for staying connected with loved ones.
Meals are served in our spacious dining room, offering restaurant-style dining where residents can socialize and enjoy delicious meals prepared by our staff. For those who prefer to cook their own meals, we offer kitchenettes in select units. Housekeeping services are available to ensure that living spaces are kept clean and tidy.
Our facility is designed to promote physical wellness with a fitness room, outdoor space, and a wellness center. Residents can take part in various activities such as gaming, reading in our small library, or enjoying time in the garden. Wi-Fi/high-speed internet is accessible throughout the community for those who want to stay connected online.
The care services provided at Swanton Valley include assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We offer 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Special dietary restrictions are catered to by our dedicated staff who provide diabetes diets and other specialized meal preparations.
Residents can engage in an array of activities planned by our concierge services team or take advantage of fitness programs to stay active. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social interaction within the community. Transportation arrangements are made for non-medical purposes as well as appointments with doctors located nearby.
With two parks nearby, residents can enjoy nature walks or spend time outdoors surrounded by greenery. Pharmacies, physicians, restaurants, and transportation options are conveniently located close to our facility.
At Swanton Valley Rehabilitation and Healthcare Center, we strive to provide a comfortable and enriching assisted living community where seniors can thrive and enjoy their golden years with ease.
Swanton Valley Rehabilitation And Healthcare Cente is located at 401 West Airport Highway, Swanton, OH 43558 in Lucas County, Ohio
Swanton Valley Rehabilitation And Healthcare Cente on seniors.fyi includes 9 photos including images showing landscaping, building, architecture, bedroom, healthcare, windows, brick wall, entrance, and more.
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Living Room
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Brick Wall
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