The Laurels Of Steubenville

Pros

• The Laurels is praised for its clean and well-maintained facilities, creating a welcoming atmosphere for residents.
• Staff members are described as friendly, nice, and respectful towards the patients.
• Patients have reported engaging in enjoyable activities, contributing to a positive experience during their stay.
• Physical therapy services at The Laurels received high praise for effectively assisting patients in their rehabilitation journeys.
• Many families expressed gratitude for the excellent care provided to their loved ones during rehabilitation periods.
• The facility's festive decorations helped create a comforting environment for residents and visitors alike.

Cons

• The facility is severely understaffed, leading to inadequate care for patients.
• Staff was unresponsive and often ignored patients' needs, causing frustration for families.
• Patients experienced long wait times for assistance, including help with call buttons.
• Residents were found in distressing situations, such as being left in soiled conditions for extended periods.
• There were numerous instances of rudeness among staff, which negatively affected the residents' well-being.
• Medication management was poor, with residents receiving medications late or not at all.
• The overall level of care provided was substandard and neglectful, resulting in serious health complications for some patients.
• Many families felt that their concerns and complaints were dismissed by the administration.

Review

The Laurels has garnered a mix of reviews from families who have entrusted their loved ones to this nursing home for rehabilitation and long-term care. Many positive experiences highlight the attentiveness and cleanliness of the facility, creating an overall welcoming atmosphere. Relatives of residents often express gratitude towards the staff for providing essential care. For instance, one reviewer noted their aunt's five-year history at The Laurels, commending the consistent high-quality service and respectful interactions from employees. Similar sentiments were echoed by others who appreciated how the facility was maintained, with decorations that fostered a festive environment conducive to resident engagement in various activities.

Personal accounts shed light on the effectiveness of physical therapy within The Laurels' rehabilitation program. Several families shared remarkable success stories regarding recovery after significant health challenges such as spinal cord injuries or surgeries. A son described how his father regained his ability to walk independently after undergoing 42 days of rehab at The Laurels, thanks primarily to the dedication of the physical therapy team. Another individual praised how their father received exceptional care during a challenging recovery period, marking it as one of his most favorable experiences in healthcare settings.

However, despite these encouraging narratives, several troubling accounts describe unsettling conditions at The Laurels that overshadow the positive aspects presented by some families. Multiple reviewers voiced serious concerns regarding understaffing issues that compromised patient care. One individual recounted a harrowing experience where their mother suffered neglect following hip surgery; they argued there was insufficient staffing during her stay to address her needs promptly or effectively. In another case, a patient with an ostomy experienced delays exceeding four hours before receiving necessary medical attention after calling for help repeatedly about a leaking appliance.

Some family members reported dire consequences stemming from inadequate monitoring and poor communication among staff members regarding patients’ health conditions. A particularly alarming review described a patient who developed serious complications linked to negligence in medication management and observation during rehab—ultimately leading to life-threatening pulmonary embolisms and cardiac arrest attributed to substandard care received at The Laurels.

Throughout these testimonies, common themes emerged surrounding frustrations with management’s lack of responsiveness and unwillingness to address complaints adequately. Families expressed feeling dismissed when raising concerns over issues like missed medication, delayed assistance for basic needs such as restroom access or personal hygiene support, and failed requests for safety measures like full bed rails for stroke patients susceptible to falls. Such incidents not only led relatives to question whether their loved ones were receiving compassionate care but also positioned them against an unyielding administrative structure perceived as indifferent.

Furthermore, many accounts highlighted systemic problems within The Laurels related specifically to facility policies restricting patients’ continuity of care—such as requiring residents to utilize internal physicians rather than allowing ongoing relationships with personal doctors familiar with each patient's unique medical history. This policy raised apprehensions about medication adjustments made without adequate knowledge about individuals’ health statuses—the potential risks exacerbated numerous complaints citing unhygienic practices affecting vulnerable elderly residents who were left dirty or unattended for extended periods.

In summary, while positive testimonials commend The Laurels for its clean environment and some dedicated staff members committed to rehabilitative success stories across multiple patients, critical reviews underscore significant operational deficiencies linked directly back to chronic understaffing impacting daily care practices at this facility—a realization both heartbreaking and frustrating for countless families experiencing first-hand what should be safe havens for their loved ones seeking recovery or comfort in later stages of life. With so many mixed experiences shared publicly by concerned family members over time spent within these walls illustrates urgent areas needing immediate improvement if true compassionate caregiving is ever realized inside facilities bearing its name.

Restaurants

• Scaffidi's Restaurant & Tavern (0.1 miles)
• Taco Bell (0.4 miles)
• Number 1 Chinese Restaurant (0.4 miles)
• McDonald's (0.5 miles)
• Bennigan’s (1.3 miles)
• Applebee's (1.5 miles)
• Malta's Pizza (1.6 miles)

Physicians

• Valley Eye Care (0.3 miles)
• Fort Steuben Ophthalmologists (0.3 miles)
• Valley Surgery Center (0.4 miles)
• Shalu Singh, MD (0.7 miles)
• Jayapal Reddy, MD (0.7 miles)
• Trinity Sleep Lab (0.7 miles)
• Emami Nasser DMD DDS (0.7 miles)

Pharmacies

• Kroger pharmacy drive thru (0.4 miles)
• Walgreens (0.5 miles)
• Ross Park Pharmacy West (0.8 miles)
• Good Neighbor Pharmacy (0.8 miles)
• Market Street Pharmacy (1.6 miles)
• Walgreens (2 miles)
• Riesbeck's Pharmacy (2.2 miles)

Places of Worship

• Grace Evangelical Lutheran Church Elca (0.5 miles)
• First Baptist Church (0.8 miles)
• Triumph of the Cross (1.1 miles)
• Triumph Of The Cross (1.2 miles)
• Community of God's Love (1.2 miles)
• Pius X Church (1.2 miles)
• Holy Transfiguration Orthodox Church (1.3 miles)

Transportation

• U-Haul (0.6 miles)
• Thrifty Car Rental (0.7 miles)
• Blue Foot Industrial (1.7 miles)

Hospitals

• Life Line Hospital (0.7 miles)
• Saint John Medical Center Heliport (0.7 miles)
• Trinity Medical Center West (0.8 miles)
• Trinity Family Care Center (0.9 miles)
• Center West Trinity Medical (0.9 miles)
• Trinity Health System (1.2 miles)
• Acuity Specialty Hospital Ohio Valley (1.2 miles)

Parks

• Belleview Municipal Park (1 miles)
• Follansbee Park (3.4 miles)

Cafes

• A Touch of Elegance Cafe and Bakery (1.4 miles)
• Bourbon Street Cafe (3.2 miles)
• The Daily Perk (3.7 miles)