Southbrook Care Center in Springfield, OH
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2299 South Yellow Springs Street, Springfield, OH 45506
For more information about senior living options: (844) 490-3973
The staff is very caring. They were never rude and listened to all cares and concerns. SouthBrook is highly recommended. The care provided is very personable. They treat residents like family. The staff are friendly from the moment you walk in the door. The rehab unit provides good patient care and maintains cleanliness. The mom was very well taken care of in her last days.
The facility's phone response is poor, as staff answer but never return to the line, leaving callers frustrated. The mother-in-law's clothing keeps coming up missing. The resident was stripped down to undergarments and complained about being cold. The staff moved the resident without securing her clothing, reducing a week’s worth of outfits to two robes and two sweat sets. The first robe was lost for two weeks and only found after repeated requests. There are accusations that many reviews are fake and that some staff names are known. The place is described as the worst ever, with residents being soiled, not taken to the restroom, and with lazy, lying staff and infestations. Staff are rude and hang up on calls; the facility is suggested to be shut down. The facility is not a good place to send a loved one due to mistreatment and neglect. The facility went downhill under new ownership, with short-staffing, security issues in the parking lot, and ongoing payment demands. The facility is accused of stealing a resident’s wallet from her purse. A patient was discharged too early from ICU, leading to a relapse.Southbrook Care Center in Springfield is best suited for families seeking a warm, resident-centered environment with accessible rehabilitation services and a sense of home-like community. The setting can work for residents who respond well to personal attention, regular staff contact, and engaging activities in a shared space. A rehab-oriented feel is present in the unit, and some staff are genuinely attentive, making the atmosphere feel welcoming on days when staffing aligns with demand. This facility tends to reward caregivers who approach care as a personable, hands-on practice and who value building trust with families. For someone who wants companionship, light-to-moderate assistance, and everyday programming, Southbrook can be a reasonable fit, provided expectations are tempered by realism about consistency and safety.
Those who require ironclad reliability, stringent safety measures, or highly consistent staffing should consider alternatives. Across the reviews, there are persistent signals of communication gaps, missed information, and logistical lapses that erode confidence. Families should be wary of reports about lost clothing, items disappearing from residents’ rooms, and situations where residents were not assisted promptly or treated with the urgency expected in care settings. Allegations of theft and outright hostile or dismissive responses to family inquiries further complicate trust. In short, this is not the facility to lean on for a predictable, high-security environment, or for residents who depend on meticulous regulation of every care handoff.
The strongest positives emerge when the facility is sufficiently staffed and engaged. Several caregivers are described as genuinely caring, patient, and knowledgeable, with examples of quick responses to requests and a willingness to accommodate individual needs. Therapies and rehabilitation work appear to be competently delivered in the rehab unit, and residents can participate in meaningful activities, games, singing, and social opportunities, when staff capacity allows. The environment can feel welcoming, and when care teams show up consistently, slips in the daily routine feel manageable. These pros matter, but they hinge on dependable staffing and clear accountability, which are the very elements most reviews say are uneven at times.
The major cons, however, often overwhelm the positives. Chronic understaffing translates into longer wait times, missed restroom trips, and inconsistent supervision. Families frequently report rude or inattentive behavior from staff, poor communication, and frustration over unanswered calls or unclear information. The facility has been criticized for pests and cleanliness issues in some accounts, along with safety concerns in the parking lot and at dusk, which heighten anxiety about resident security. Scenarios involving missing clothing, misplacement of personal belongings, and even allegations of theft strike at the core of trust and diminish the perceived quality of care. These factors create a risk profile that makes consistent excellence unlikely without rigorous oversight and proactive family involvement.
From a decision-making perspective, this facility should be evaluated with a clear, contract-level expectation: a defined plan for staffing coverage, transparent incident reporting, and firm accountability for resident belongings and safety. Prospective families should insist on probing questions during tours: how many aides per shift, how missing items are handled, what the escalation path looks like for unanswered calls, and what concrete steps are taken to address care lapses. Request to review recent quality metrics, incident logs, and employee turnover data. If the impression during visits is that communication is reliable, staff appear engaged, and families feel heard, Southbrook can work as part of a broader care strategy, provided one enters with a guardrail of oversight and a plan for ongoing monitoring.
Ultimately, a practical, candid verdict emerges: for families who prize a homey, personable environment and can tolerate variability in staffing and oversight, Southbrook offers meaningful strengths in resident engagement and rehab potential. For anyone whose top priorities are consistent, faultless care, strict safety protocols, and unwavering reliability, alternatives will likely deliver a calmer, more predictable experience. A trial stay with explicit benchmarks, paired with diligent observation and cross-checking of staff actions, can help determine whether Southbrook becomes a trusted long-term home or a facility to phase out in favor of a higher-certainty option.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southbrook Care Center in Springfield, OH is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of our residents. Our spacious and fully furnished apartments provide comfortable living spaces with private bathrooms and the convenience of cable or satellite TV.
Our community operates with the well-being of our residents in mind, offering services such as housekeeping, move-in coordination, and transportation arrangements to doctors' appointments. We understand the importance of maintaining an active lifestyle, which is why we provide various recreational facilities like a fitness room, gaming room, small library, and outdoor space for residents to enjoy.
At Southbrook Care Center, we prioritize the health and wellness of our residents. Our care services include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, medication management, and specialized diabetes diets. We also have a mental wellness program in place to ensure the emotional well-being of our residents.
Meals at Southbrook are prepared with attention to special dietary restrictions and served in a restaurant-style dining room where residents can socialize while enjoying delicious meals. Additionally, our concierge services can assist with arranging scheduled daily activities as well as planned day trips for those who wish to explore the local area.
Convenience is at your doorstep when you choose Southbrook Care Center. With numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby - everything you need is just minutes away.
Join us at Southbrook Care Center in Springfield for a rewarding assisted living experience filled with comfort, care, and a supportive community that feels like home.
Southbrook Care Center is located at 2299 South Yellow Springs Street, Springfield, OH 45506 in Clark County, Ohio
Southbrook Care Center on seniors.fyi includes 11 photos including images showing dining, interior, outdoors, cooking, landscaping, trees, nature, bedroom, and more.
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