Concord Care And Rehabilitation Center
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620 West Strub Road, Sandusky, OH 44870
For more information about senior living options: (844) 490-3973
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The collection of thoughts about Concord Care Center paints a picture of a place where warmth, attentive care, and a sense of family often define the experience. Across multiple voices, the staff - nurses, orderlies, and therapy teams alike - are repeatedly described as cordial, friendly, and deeply involved in residents' well-being. Several reviewers emphasize that the care they received felt personal and genuine, with the facility itself coming across as a small, close-knit environment where residents are treated with kindness and respect. The overarching tone is one of gratitude: the staff's efforts are recognized as a crucial part of daily life at Concord.
One standout sentiment comes from Keith Kromer and his family, sharing a powerful testimony about their husband's progress. He was told he would never stand or walk again, yet Concord's care helped him regain mobility, stand, walk, and eventually return home. The family expresses heartfelt thanks and gives a five-star endorsement, underscoring the transformative impact that dedicated clinical care and rehabilitation can have on a patient's recovery. This narrative recurs in other stories as well: Concord is portrayed not just as a place of residence but as a place of real, hopeful outcomes.
Another recurring thread is the sense of family that residents and their loved ones feel at the facility. A sister who has visited Concord Care Center of Sandusky for nearly five years describes a smaller facility with a wonderful, caring staff who treats residents like family. The impression of a home-like atmosphere is reinforced by remarks that the staff consistently treats residents with warmth and familiarity, and that family members feel welcomed and comfortable during their visits. This sense of familial care contributes to a broader perception of Concord as more than a healthcare facility - more of a community where people look out for one another.
Complementing this warmth are explicit endorsements of the daily care functions. Reviewers commend the nurses for their kindness, the aides for staying on top of things, and the therapy team for enabling real progress in rehabilitation. The activities team also receives praise for keeping residents engaged and connected to outings, games, and social events. One description highlights Allison driving people to appointments, bringing in food for cooking activities, and coordinating outings, while Susan runs bingo and keeps social and recreational programs lively. Andrea is noted as a creative force alongside Allison, helping plan arts activities and festivals. The dietary department earns recognition as well, described as top notch and capable of balancing enjoyable meals with the practicalities of institutional dining.
Yet the picture isn't one-sided. A more critical voice acknowledges real shortcomings, illustrating that Concord, like any long-term care facility, has moments that don't meet every expectation. The reviewer recounts being in the home at a difficult time and feeling that staff did not always respond promptly to bells or alarms, and that certain caregiving duties - such as changing a roommate's diaper - were mishandled or neglected in the moment. This perspective points to real gaps in responsiveness and attention that can color an otherwise positive impression. The same reviewer also references issues with agency staff, occasional cliques, and items going missing, along with a sense that improvements can be uneven. Taken together, these points provide a balanced counterpoint to the otherwise glowing testimonials, acknowledging that no facility is perfect and that consistency - especially among agency staff and across shifts - matters deeply.
Despite these criticisms, there is ample emphasis on the institution's strengths. The staff's willingness to go above and beyond is repeatedly cited: activities are described as varied and meaningful, with outdoor activities, gardening, balloon tosses, fishing, and group meals among the favorites. The therapy gym is praised as beautiful and spacious, a place where therapists are dedicated to helping residents succeed. The sense of teamwork shines through many statements, with nurses, aides, activities personnel, and dietary staff all contributing to a holistic care environment. The overall tone is one of pride in being part of a team that genuinely cares for residents and strives to make each day meaningful.
Overall, the experience at Concord Care Center emerges as a blend of heartfelt dedication and real-world challenges. There is widespread appreciation for how staff treat residents with dignity and respect, for the genuine progress some residents have achieved, and for the sense of community that makes Concord feel like a family home rather than a sterile institution. The praise for rehabilitation, social engagement, and the supportive, team-based culture sits alongside a candid acknowledgment that there are days when care delivery falls short and organizational hiccups can occur. Taken together, the narratives present Concord as a place where care, compassion, and community are central, with a shared commitment to continuous improvement and to helping residents live fuller, more independent lives wherever possible.
Concord Care And Rehabilitation Center in Sandusky, OH is an assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The community provides a home-like environment with fully furnished accommodations, including cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services.
Residents can enjoy delicious meals prepared by professional chefs in the restaurant-style dining room, where special dietary restrictions are taken into consideration. There is also a small library for residents to relax and indulge in their favorite books.
The care services at Concord Care And Rehabilitation Center are designed to provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. The staff also offers medication management and ensures that residents follow diabetes diets if necessary. Additionally, there is a mental wellness program in place to support the emotional well-being of the residents.
In terms of location, this community is conveniently surrounded by various amenities. There are three cafes, parks, pharmacies, and hospitals nearby, providing easy access to essential services. Transportation options are available for residents needing to visit nearby locations or places of worship.
Concord Care And Rehabilitation Center in Sandusky, OH aims to create a comfortable and enriching living environment for its residents by offering quality care services along with a range of amenities and convenient access to nearby facilities.
Concord Care And Rehabilitation Center is located at 620 West Strub Road, Sandusky, OH 44870 in Erie County, Ohio
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