Pine Ridge Skilled Nursing And Rehab
Save463 East Pike Street, Morrow, OH 45152
For more information about senior living options: (844) 490-3973
Pine Ridge surfaces in conversations as a place that can feel like two very different facilities depending on who you talk to. Across several firsthand accounts, families and former residents recount experiences that range from compassionate care and warm, homey atmosphere to serious concerns about safety, oversight, and staffing. The most jarring themes involve patient safety lapses, broken promises about level of care, and moments of unprofessional or harsh treatment. Yet there are also stories of dedicated staff, clean spaces, and visible effort from teams that some families found reassuring during tough transitions.
Several reviews describe alarming care gaps during rehab stays. One family recounts an unattended fall that required a hospital visit and accusations that their relative was a two-person assist when that level of care hadn't actually been provided. They say they were forced to visit daily to help their loved one walk and to ensure basic needs were met, including meals, rather than being supported by the facility. The family claims their relative was left in a wheelchair or bed despite requests not to, and they allege misleading statements about discharge plans and 24-hour care that never materialized. A nurse allegedly yelled at the reviewer in front of others, which heightened the sense of a hostile, unprofessional environment. In this account, the patient ultimately recovered in the home environment with the family shouldering the caregiving burden rather than receiving effective, consistent support at Pine Ridge.
Another family shares a distressing picture of care for an 85-year-old sister who had multiple strokes. After a week in the hospital, she returned to Pine Ridge and was described as bedridden, still wearing a hospital gown after days, and not receiving skilled nursing care or regular checks. The reviewer observed that no one came to check on her for hours, while her roommate cried out for help. The patient's treatment plan was unclear to the family, who felt powerless to intervene without knowledge of what was being done. They even recorded the scene because of what they perceived as neglect and mistreatment, and they express a strong desire for protections against mistreatment of seniors and for accountability.
In contrast, several other voices speak warmly of Pine Ridge. Some reviewers praise a long-standing, caring team, noting that the building feels small and home-like, with friendly staff, cleanliness, and engaging activities and therapy departments. One person writes that they loved living there for a year, describing the staff as taking great care and the therapy group as wonderful. Another reviewer highlights the intention of staying until moving to a facility better suited to the person's condition, suggesting a positive perception of overall treatment quality and a supportive community during their time there. These accounts underscore that, when care feels coordinated and the environment is welcoming, Pine Ridge can be a comforting and effective place for recovery or rehab.
Yet even within the positive narratives, there are cautions about management and staffing capacity. A reviewer who worked extensively at the facility reports extreme understaffing and poor morale: 80 hours in six days, with little to no aide coverage on some shifts, and a nurse who complained that nothing had been done when the staff finally did arrive. They recount being treated disrespectfully by a nurse, who allegedly told them they were "trash" and hoped they wouldn't return. The reviewer also references racism from staff, which compounds concerns about the workplace culture and its impact on patient care. After a strenuous week, the reviewer's contract was canceled, leaving patients without the staff they had become reliant on in the midst of weather-related disruptions. The emotional cost of overwork and the feeling of being vilified for trying to do a difficult job are prominent in this account.
Another heavily negative voice characterizes Pine Ridge as a place devoid of humanity, describing it as "Godless" and "hell on earth." The reviewer frames a donation visit as fruitless, with no gratitude or enthusiasm about saving money, and portrays the residents and staff as miserable and unhappy. This stark portrayal contrasts sharply with more neutral or positive entries and emphasizes how some experiences can feel dehumanizing and bleak, regardless of any structural or medical care metrics.
There are also pointed warnings about day-to-day realities that rub reviewers the wrong way. One account notes that in a period of assessment or visitation, staff appeared distracted by their phones - raising concerns about attentiveness and engagement with residents. Another comment laments the sense that large numbers of residents and only a couple of nurse assistants means limited capacity to respond promptly in a busy facility. A few reviewers acknowledge the overall effort of teams to do their best but insist that staffing shortages and distractions undermine the quality and safety of care.
Taken together, the collection of experiences presents a facility with a wide variance in perceived quality and safety. Some families and former residents found Pine Ridge to be a supportive, well-maintained environment with helpful staff and engaging therapies. Others describe serious gaps in care, neglectful or unprofessional behavior, and a culture that seems strained or unwelcoming to families seeking accountability and protection for their loved ones. The most consistent threads across the negative reports are concerns about staffing adequacy, the behavior and attitude of some staff members, and the reliability of promised services, such as 24-hour care and proper supervision after hospitalizations or major medical events.
If you or a loved one are considering Pine Ridge, these accounts suggest two practical takeaways. First, clarify the level of care and supervision you can expect, and request written confirmations about staffing ratios, care plans, and discharge promises before admission. Second, stay actively involved: insist on regular check-ins, request that family meetings be scheduled with clear, documented plans, and observe care interactions directly whenever possible. While some residents and families report positive experiences and a caring team, others highlight serious concerns that deserve attention, transparency, and ongoing oversight to ensure the safety, dignity, and well-being of every resident.
Pine Ridge Skilled Nursing and Rehab in Morrow, OH, is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely environment with fully furnished accommodations, including cable or satellite TV, Wi-Fi/high-speed internet access, and telephone services.
Residents at Pine Ridge have access to various common areas, including a dining room where they can enjoy delicious meals prepared and served by the dedicated staff in a restaurant-style setting. For those who prefer to cook their own meals or snacks, there is a kitchenette available. Outdoor spaces and gardens offer opportunities for relaxation and enjoying nature.
Housekeeping services are provided to maintain clean and tidy living areas. A small library is also available for residents who enjoy reading. Move-in coordination services are offered to make the transition into the community as smooth as possible.
The skilled staff at Pine Ridge ensures that residents receive personalized care around the clock. Assistance with activities of daily living, such as bathing, dressing, transfers, and medication management, is provided as needed. Special dietary restrictions are accommodated to meet individual needs, including diabetes diets.
To promote mental wellness, Pine Ridge offers a comprehensive mental wellness program that focuses on maintaining cognitive abilities and fostering social engagement through resident-run activities. Scheduled daily activities provide opportunities for residents to participate in group events and pursue their personal interests.
Located in close proximity to four parks, residents have easy access to outdoor recreational activities. Additionally, there is a choice of physicians nearby for convenient medical care options. For dining out or entertaining family and friends outside the community, two restaurants are located nearby.
Pine Ridge Skilled Nursing and Rehab in Morrow, OH, provides an exceptional assisted living experience with top-notch amenities, personalized care services, engaging activities, convenient location near parks and restaurants - making it an ideal choice for seniors seeking a comfortable and enriching lifestyle.
Pine Ridge Skilled Nursing And Rehab is located at 463 East Pike Street, Morrow, OH 45152 in Warren County, Ohio
Pine Ridge Skilled Nursing And Rehab on seniors.fyi includes 6 photos including images showing landscaping, building, architecture, interior, windows, bedroom, brick, lighting, and more.
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