Otterbein At Maineville

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Otterbein At Maineville

201 Marge Schott Way, Maineville, OH 45039

For more information about senior living options: (844) 490-3973

4 from 75 reviews
5 stars
55
4 stars
1
3 stars
1
2 stars
2
1 stars
16

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Top 5% Senior Living Community in 2022

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Overall Review of Otterbein At Maineville

Pros

  • pro The neighborhood is warm and welcoming, and the staff truly go above and beyond to make elders feel at home.
  • pro The facility is amazing, with caring staff and a homelike atmosphere.
  • pro Otterbein cares about everyone they serve and their families.
  • pro The staff and personnel take excellent care of residents.
  • pro The activities and facilities are wonderful and highly recommended.
  • pro The aides and nurses are wonderful, treating residents like family.
  • pro The rehab and therapy teams are skilled, encouraging, and make exercises enjoyable.
  • pro The meals are homemade and delicious, contributing to a comforting, home-like setting.
  • pro The administration is caring, accessible, and accommodating.

Cons

  • pro The meals were cold, aides were rarely visible, and nurses were unreachable by phone; medications were not given on time and wound care was not performed.
  • pro A nurse yelled at and belittled a concerned granddaughter when insulin was needed, showing hostility toward patients and families.
  • pro The reviewer warns not to send a loved one there after a stroke due to safety lapses like a feeding tube left on the floor and exposed waste.
  • pro The experience is described as a nightmare because of a lack of transparency, accountability, and nursing competence.
  • pro Several accounts accuse staff of neglect, unresponsiveness to call bells, delays in pain medication, and rude behavior.
  • pro Racist conduct toward agency staff by the facility’s employees is reported.
  • pro The facility is described as filthy with unsafe conditions and rude staff.
  • pro Multiple reviews mention misinformation and mismanagement, leading to distrust and strong recommendations against using Otterbein Maineville.

Review

Otterbein Maineville is best suited for families seeking a warm, home-like environment that can handle rehab and long-term care with a strong emphasis on personal connection. This is a place where private suites, a neighborly feel, and genuinely caring frontline staff are the core draw. For families prioritizing a high-touch, hands-on experience in daily life, where staff are frequently praised for treating residents like family, the Maineville neighborhood delivers. Those who require ironclad guarantees around medical management, meticulous safety oversight, and consistently rapid nurse response may want to consider alternatives, as several accounts question the uniformity of nursing leadership and responsiveness.

On the upside, the community earns its reputation from tangible, lifestyle-focused strengths. The private suites with spacious, accessible showers contribute to a dignified, comfortable stay. Residents consistently credit aides and nurses with kindness, patience, and empathy, reflections of a culture that emphasizes quality of life alongside care. Rehab residents often experience meaningful progress, with therapists who engage residents in enjoyable, goal-focused activities, and families repeatedly note the warmth with which staff welcome both residents and relatives. Food is frequently highlighted as a positive, with home-cooked meals and attentive cooks who cater to individual preferences when possible. The overall atmosphere, described as welcoming and non-institutional, reinforces a sense of belonging and continuity for families navigating a difficult transition.

Yet the community cannot overlook a chorus of serious concerns found in many experiences. Multiple reviews recount episodes of neglect, delayed medications, and ineffective communication, including reports of aides or nurses unavailable when help is requested and lapses in routine tasks like wound care or hydration. Some accounts describe disrespectful interactions with staff or a perception of staff burnout that spills into patient care, and there are alarming anecdotes of escalation during emergencies, as well as instances of unfounded misinformation or inconsistent information given to families. A few reviews focus on more extreme failures, from odor or cleanliness issues to outright treatment that frightened families away and led them to seek care elsewhere. The spectrum of experiences here is real, and it compounds risk for residents with complex medical needs or those who rely on precise, timely medical management.

The real question becomes how the positives line up against the negatives for a given resident. The strongest offset comes when rehab needs align with the proven strengths of the therapy team, the homey setting, and the high-touch culture from several recognizable staff members who frequently appear as voices of reassurance. For many, these factors translate into meaningful recovery and a sense of safety within a familiar community. However, the downsides matter just as much for families with high medical acuity or for those who cannot tolerate delayed medications, inconsistent nursing coverage, or reports of staff disengagement. In those cases, the cons are not easily outweighed by warm narratives about comfort and atmosphere alone.

Decision-making should be grounded in due diligence. Prospective families ought to tour with a targeted checklist: observe nurse call responsiveness, review how medication administration is documented, and request to meet the director and several supervising clinicians to gauge consistency of leadership. Inquire about staffing ratios during peak hours, verify the facility’s process for wound and diabetic care, and ask for a candid history of any formal complaints and how they were resolved. Speak with several current residents or family members to triangulate experiences, and request a transparent explanation of how the rehab-to-long-term continuum is managed for individuals with dementia, diabetes, or other chronic needs. If assurances of consistent, respectful care and reliable medical oversight can be documented, Otterbein Maineville stands out as a compelling choice for families prioritizing a warm, engaged environment with strong rehab potential.

In the end, Otterbein Maineville is a practical fit for families that value a neighborly atmosphere, private living space, and dedicated therapy-led recovery, provided that clear expectations about nursing coverage and care transparency are established upfront. For those who cannot tolerate inconsistencies in routine medical care, or who demand uncompromising safety and accountability, exploring alternatives is a prudent course. The decision hinges on balancing the emotional comfort of a welcoming, family-like setting against the essential non-negotiables of medical management and transparent, dependable care.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Otterbein At Maineville is an assisted living community located in the charming town of Maineville, OH. This community offers a range of amenities to ensure that residents are comfortable and have all their needs met. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to enjoy.

The dining experience at Otterbein At Maineville is exceptional, with restaurant-style dining available for every meal. Special dietary restrictions are accommodated to ensure that all residents can enjoy delicious and nutritious meals. The kitchenettes in each apartment also allow residents the option to prepare meals as they wish.

Care services provided at Otterbein At Maineville include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time and in the correct dosage. A mental wellness program is in place to promote emotional well-being among residents.

In addition to the comfortable living spaces and comprehensive care services, Otterbein At Maineville offers plenty of opportunities for socialization and engagement. Resident-run activities are organized regularly, allowing residents to participate in hobbies they enjoy or explore new interests. Scheduled daily activities provide variety and cater to different preferences.

The convenient location of Otterbein At Maineville ensures that essential amenities are within reach. There are two parks nearby for outdoor recreation, four pharmacies for easy access to medication needs, five physicians for healthcare requirements, 15 restaurants for dining out options, one transportation service for appointments or outings, two places of worship for spiritual support, and two hospitals for any medical emergencies.

At Otterbein At Maineville, residents will find a warm and welcoming community where their needs are prioritized. With comfortable accommodations, personalized care services, engaging activities, and convenient amenities nearby, this assisted living community provides an enriching and supportive environment for seniors.

Videos

Nearby Places of Interest

Places of Worship

  • Motherless Daughters Ministry (0.7 miles)
  • Crosspointe Community Church (3.6 miles)
  • Heritage Presbyterian Church (5 miles)
  • Axis Christian Church (5.3 miles)
  • Epiphany United Methodist Church (5.7 miles)
  • Mason Christs Church At (5.8 miles)
  • Four Corners Church (8.4 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.9 miles)
  • Assure Rx Health (5.3 miles)
  • Walmart Pharmacy (5.3 miles)
  • Skilled Care Pharmacy (6.2 miles)

Restaurants

  • Shooters Sports Grill (1.6 miles)
  • The Monkey Bar & Grille (1.7 miles)
  • Skyline Chili (2 miles)
  • Taco Bell (2 miles)
  • Cartridge Brewing (2.5 miles)
  • Eli's Sports Bar & Grill (3.2 miles)
  • Taco Bell (3.4 miles)

Parks

  • Wedgewood Park (2 miles)
  • Bigfoot Run Dog Park (3.8 miles)
  • Phegley Park (5.2 miles)
  • Warren County Veteran's Park (5.7 miles)
  • Cottell Park (6 miles)
  • Fleckenstein Park (6.5 miles)
  • Weller Park (6.5 miles)

Transportation

  • KI/Miami Valley Railroad - Losantiville Station (3 miles)

Hospitals

  • Midwest Process Innovation (3 miles)
  • Micu 4 (4.9 miles)
  • Cincinnati Children's (5 miles)
  • TriHealth Seniority - TriHealth Bethesda North Hospital (8 miles)
  • Trihealth Connect Training (8.3 miles)
  • West Chester Hospital (8.3 miles)
  • Cincinnati Children's Hospital Medical Center Liberty Campus (8.8 miles)

Physicians

  • Northeast Cincinnati Pediatric Associates (3.7 miles)
  • Clarkson Eyecare (4.8 miles)
  • Landen Lake Pediatrics (4.8 miles)
  • Ohio Valley Orthopaedics (4.9 miles)
  • Center For Women's Health & Wellness (4.9 miles)
  • Family Eye Care (5 miles)
  • Elizabeth Muennich MD (5.2 miles)

Cafes

  • Starbucks (8 miles)
  • Starbucks (9 miles)

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