Evergreen Healthcare Center in Montpelier, OH
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Information last verified:
924 Charlie'S Way, Montpelier, OH 43543
For more information about senior living options: (844) 490-3973
The staff were earth angels, providing compassionate treatment to residents and their families. Evergreen staff connect with residents and make them smile as part of their daily mission. The floor staff and management work hand in hand to protect and care for every resident. The staff are friendly and the facility is very clean. The staff are impressive and attentive to residents' needs. It feels like home when staff sit with residents in common areas, showing genuine care. The staff celebrate residents' progress and stay engaged in their health journeys. Every department is involved and truly knows the residents, including their personalities and likes. The nurses and aides are welcoming and wonderful, always busy taking care of residents. The staff go above and beyond for the residents, treating them like family.
They would give this place zero stars if they could. They were disgusted and dismayed by the abuse of power shown concerning their grandmother. They would advise others never to send a loved one there. They feel the staff do not know how to care for the elderly. They note the facility has changed hands too many times. They say meds are not properly administered or followed through. They observed patients sitting in their own filth. They consider no vitals taken in the first week unacceptable. They describe the nurses as rude and refusing to let a lawyer into the room.Evergreen Healthcare Center in Montpelier is best suited for families seeking a warm, relationship-driven environment where rehab and long-term care are delivered with a patient-centered touch. The community earns consistent praise for staff who treat residents as people first, creating a home-like rhythm that makes daily life feel individualized rather than clinical. For families where meaningful connections, open, responsive communication, and a clean, well-kept setting are non-negotiables, Evergreen often checks those boxes with real substance. Those who should consider alternatives are families prioritizing iron-clad medical governance, uniformly steady staffing, or a track record of flawless operational consistency. If the priority is an institution with a meticulously measured, risk-averse approach to care delivery and a long, stable leadership history, other options may be more reassuring. Evergreen isn’t a one-size-fits-all choice, but it earns strong consideration for anyone who values humane engagement and practical, day-to-day reassurance.
On the positive side, the heart of Evergreen’s appeal lies in its people. Residents frequently describe staff as friendly, attentive, and genuinely invested in their well-being. The environment feels clean and orderly, with caregivers who go beyond routine tasks to foster small, meaningful moments, a nurse who takes time to chat, a caregiver who sits with a resident in a TV room, or a staff member drawing a picture to brighten someone’s day. The therapy and rehab teams are repeatedly praised for their effectiveness, with residents and families noting measurable improvements in strength and mood. The food tends to be described as good and served hot, and the facility’s programming, community bingo, activities that involve families, and cross-department collaboration, helps residents stay engaged. When families need reassurance, the admissions process and teamwork across departments are commonly cited as smooth, compassionate, and responsive.
Beyond front-line warmth, Evergreen showcases a cohesive culture where management and line staff appear to work in tandem. Several reviews highlight a sense that the entire facility operates with a shared mission: protect and care for residents, involve families, and keep everyone informed. Instances of staff stepping up, whether through weight-loss challenges driven by the care team or personalized notes that help families feel connected, underscore a genuine commitment to holistic care. The sentiment that the place feels like a supportive community rather than a sterile institution recurs across multiple experiences, and staff members across roles, from nursing to therapy to administration, are repeatedly credited with stepping in to assist when called upon. In short, the operational energy and the team dynamic at Evergreen often translate into a noticeably home-like, supportive atmosphere for residents.
However, no facility of this size escapes serious, divergent experiences. A number of reviews describe deep concerns about care quality and safety, including allegations of neglect and medication administration lapses, with some families reporting delays in vitals, missed changes in condition, or residents left in uncomfortable or unsanitary situations. There are pointed warnings about instances of abuse or misalignment between family expectations and what occurred, with at least one account detailing a highly troubling action that has understandably shaken trust in the institution. A recurring tension appears between the admirable, aspirational culture described by many families and the harsher, more troubling reports voiced by others. Additional cautions focus on staffing pressures, comments that there are too many residents for the available staff, and on the perception that leadership changes or inconsistent follow-through can erode the consistency families rely on, especially in complex medical scenarios. Privacy concerns and visitors’ rights have also surfaced in some narratives, further complicating the decision calculus.
These strengths and weaknesses don’t cancel each other out; they shape a nuanced risk-reward profile. The most compelling offset to the concerns lies in Evergreen’s demonstrated capacity for genuine care, transparency with families during transitions, and a therapy program that produces tangible improvements for residents who engage with it. For families who value the relational dimension of care, staff who remember residents’ preferences, who are willing to share a laugh or a story, and who treat family members as partners, the positives can far outweigh the negatives, provided due diligence is exercised. Yet the cautionary notes cannot be dismissed. If a family’s bottom line centers on unassailable consistency in daily med administration, uninterrupted vitals monitoring from a dedicated, steady crew, and an unambiguous, unwavering standard of safety and privacy, alternatives with longer, unblemished tracks in those specifics may be more appropriate.
For families actively weighing Evergreen, a practical decision framework helps translate these themes into a concrete choice. Schedule multiple on-site visits and observe staffing responsiveness during peak times; ask to review current nurse-to-resident ratios, care plans, and any open incidents or QA reports. Speak with the director of nursing and the admissions team about how past concerns have been addressed and what changes have been implemented most recently. Tap residents and family members who can speak candidly about daily life, not just the positives highlighted in promotional materials. Confirm what the current leadership structure looks like and whether there is steady, transparent communication with families about care plans, approvals, and ward rounds. And most importantly, picture the long arc of care: will this environment sustain trust and companionship over months and years, or is there a stronger preference for a facility with a tighter, more centralized guarantor of medical reliability?
In the final analysis, Evergreen Healthcare Center represents a pragmatic blend of heart and skill. For families prioritizing a nurturing, vibrant community where therapy and everyday interactions feel meaningful, Evergreen often delivers with authenticity and spirit, even as some voices raise serious cautions about consistency and safety. Those who cannot tolerate potential variability in staffing, or who require ironclad guarantees around med management and incident transparency, should treat Evergreen as a strong contender only after probing those risk factors in depth and contrasting them with more uniform risk profiles elsewhere. The decision should hinge on whether the emotional and relational benefits are likely to meet the resident’s needs with reliability, and whether the facility’s current governance and staffing practices convincingly demonstrate that those benefits will be delivered consistently day after day. In the right circumstances, Evergreen can be a trustworthy, compassionate home; in others, it warrants a more cautious, comparative exploration.
73 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Healthcare Center in Montpelier, OH is a vibrant and accommodating assisted living community. Our residents enjoy a wide range of amenities designed to enhance their quality of life. They can visit our on-site beauty salon to maintain their personal grooming needs or relax in our outdoor garden and enjoy the serene surroundings. Additionally, we offer fully furnished accommodations with private bathrooms, ensuring comfort and privacy for our residents.
Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Our experienced staff provides assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management services to ensure the well-being of our residents.
At Evergreen Healthcare Center, we prioritize mental wellness and offer a dedicated program for mental well-being. Our fitness room and wellness center provide opportunities for physical activity and exercise programs tailored to individual needs.
Transportation arrangements are available for non-medical purposes as well as transportation coordination for doctor appointments. For leisure activities, residents can engage in various planned day trips or participate in resident-run activities organized within the community. Concierge services are also available to cater to any specific needs or requests.
In terms of nearby amenities, we have three parks in close proximity where residents can enjoy nature walks or outdoor activities. Two pharmacies are conveniently located nearby for easy access to medications. There are also two hospitals and five places of worship nearby for added convenience.
Overall, Evergreen Healthcare Center offers a warm and inviting environment with comprehensive care services, luxurious amenities, and convenient access to nearby attractions.
Evergreen Healthcare Center is located at 924 Charlie'S Way, Montpelier, OH 43543 in Williams County, Ohio
Evergreen Healthcare Center on seniors.fyi includes 6 photos including images showing bedroom, interior, dining, building, entrance, landscaping, decor, brick wall, and more.
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