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3.6 from 42 reviews
5 stars
21
4 stars
8
3 stars
1
2 stars
1
1 stars
11
Overall Review of Bryan Center
caveat8 reviews mention this
Care quality is mixed
Several residents and families describe serious care missteps and inconsistent follow-through.
Some reviewers report problems that go beyond ordinary frustrations, including medication and discharge communication issues and episodes they describe as neglectful care. Others describe hygiene and care tasks not being addressed in a timely way. A few also mention falls or unsafe experiences during rehab. While other families say care is dependable, the negative accounts are strong and detailed enough that this appears to be a recurring concern for some households.
caveat7 reviews mention this
Cleanliness and upkeep concerns
Multiple reviewers raise concerns about cleanliness, odors, and basic upkeep.
Several negative reviews describe sticky or dirty hallways and rooms, along with unpleasant odors. Others mention laundry and care item cleanliness issues, including bed linens not being changed and visible problems noted during visits. One reviewer also says only minor changes were made after new ownership, despite improvements like cleaning floors. Positive reviews exist, but cleanliness appears to be a recurring point of disagreement in the feedback.
common17 reviews mention this
Staff are described as kind
Residents and families frequently describe staff as welcoming, caring, and helpful.
Across many reviews, families describe staff who are friendly, patient, and supportiveāsomeone they felt comfortable relying on for care and day-to-day needs. Several say the team treated visitors with respect and made them feel cared for as well. Some reviewers also highlight nursing and therapy teamwork as dependable when family members need assistance. Even among the more critical reviews, a subset of comments still acknowledges helpful individuals, suggesting experiences can vary by situation and unit.
common4 reviews mention this
Rehab and therapy get praise
Therapy is highlighted as a meaningful part of the experience for some families.
A number of reviews specifically call out therapy quality, describing it as excellent or a strong department. Some families say their loved ones were improving and thriving over time after starting therapy. At the same time, a few critical reviews describe negative therapy experiences, including concerns during physical therapy sessions. Taken together, therapy appears to be both a strength for some and a concern for others.
common2 reviews mention this
Facility updates are mentioned
Reviewers mention changes to shared spaces, including a renovated lobby area.
One reviewer highlights a remodeled lobby and front nursing station as visually improved. Another describes limited improvements such as fresh paint and basic cleaning after ownership changes, while still expressing dissatisfaction with deeper day-to-day operations. The feedback suggests visible updates may be happening, but they do not fully resolve concerns for everyone.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
159 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Hhc Nwohio (0 miles)
Community Hospitals & Wellness Centers (1 miles)
Montpelier Hospital (9 miles)
Community Hospitals & Wellness Centers (9 miles)
Take Time for Yourself (9.2 miles)
Ennen Phil - Archbold Hospital (13.3 miles)
Community Hospitals & Wellness Centers (13.3 miles)
Places of Worship
First Assembly of God (0.1 miles)
Wesley United Methodist Church (0.2 miles)
St Michael's Catholic Church (1.6 miles)
Southern Baptist Convention (2 miles)
Union Chapel Church of God (5.1 miles)
Ney United Methodist Church (5.9 miles)
Zion Lutheran Church (7.7 miles)
Restaurants
Eric's All American Ice Cream (0.1 miles)
Taco Bell (0.8 miles)
El Marichis (0.8 miles)
Debbies Dairy Freeze (0.8 miles)
McDonald's (0.8 miles)
Sonic Drive-In (0.9 miles)
Father John's Microbrewery (1 miles)
Parks
Day In The Park (0.4 miles)
Imagination Station (0.5 miles)
Central Park (0.7 miles)
Garver Park (0.8 miles)
East End Park (2.1 miles)
Montpelier Memorial Park (8 miles)
Montpelier Park Department (8.1 miles)
Pharmacies
Rite Aid (0.8 miles)
Walgreens (1 miles)
Walmart Pharmacy (1 miles)
CVS Pharmacy (1 miles)
Ringer's Drug Store (1.2 miles)
Village Apothecary (4.7 miles)
Rings Pharmacy (8.9 miles)
Physicians
Miracle-Ear Hearing Aid Service Center (0.9 miles)
Bryan Eye Center (0.9 miles)
CHWC Pain Management Clinic (1 miles)
Lawrence Kennedy, MD (1 miles)
Parkview Physicians Group - Colon & Rectal Surgery (1 miles)
Bryan Center on seniors.fyi includes 13 photos including images showing interior, bedroom, landscaping, living room, decor, healthcare, television, windows, and more.
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