Avenue At Medina
SaveInterior
Outdoors
Decor
Building
Dining
Lighting
Seating Area
Television
Exercise Equipment
Gym
699 East Smith Road, Medina, OH 44256
For more information about senior living options: (844) 490-3973
The facility is beautiful, very clean, and welcoming, with staff who are kind and attentive. Jordan and her team provide excellent service, from the initial tour to answering questions, making the experience easy. The Avenue at Medina has caring, compassionate staff who treat residents like family. The therapy program is top-notch, and the activities program engages residents with creativity and enthusiasm. The dining experience is delicious and nutritious, with meals that accommodate dietary needs. The administration and social workers are professional, responsive, and dedicated to helping residents return home. The community sponsors family-friendly events and activities that residents look forward to. The overall environment feels warm and homelike, giving families confidence in their loved ones' care. The Avenue is widely praised by professionals for quality therapy services and compassionate care.
They note a persistent staffing shortage across all areas, leading to insufficient care. They say that unless someone speaks up about the care they should be receiving, it won't happen. They describe a total lapse in post-surgical care, including no proper incision care and poor medication management. They caution others not to send their loved ones there, asserting the staff have no idea what they are doing. They report inattentive staff, with call lights left on for hours and slow responses. They recount neglect with serious outcomes, including a grandmother who was left unresponsive and septic. They describe dirty, unclean rooms, meals served cold, and delays in basic needs like baths and medications. They claim the facility is run with a focus on money and should be shut down due to neglect.The Avenue at Medina in Medina, OH is best suited for families seeking a rehab-forward environment with a polished campus feel, strong therapy options, and staff who genuinely connect with residents. The community shines for short-term post-acute care after surgeries or injuries, where daily therapy and structured routines offer real mobility gains. Those who value social engagement will appreciate a steady calendar of events, family-friendly activities, and staff who welcome visits and invite family involvement. The physical setting - bright, clean, and appealing - helps ease transitions for seniors adjusting to care. In short, it earns its keep when rehabilitation is the priority and a hospitable atmosphere matters as much as clinical outcomes.
However, not every resident will find the same level of consistency. Families that cannot tolerate variable staffing, occasional delays in call lights, or gaps in medication management should consider alternatives. Multiple testimonials describe periods of understaffing and uneven attentiveness across shifts, with concerns about discharge planning and communication. For residents with high medical complexity or those prone to needing rapid assistance, the risk of delayed care or missed interventions makes a cautious, comparative tour essential before committing.
On the plus side, the facility often earns praise for its cleanliness, welcoming milieu, and the therapy ecosystem. Therapists and nursing teams frequently build rapport, and stories abound of therapy staff who push for recovery while maintaining compassion. Residents and families highlight attentive wound care, the coordination of social work and admissions, and programs that extend beyond basic care - artistic and recreational activities, a dining environment that feels inclusive, and therapy-driven progress that can restore independence. When the care team is aligned, residents experience meaningful improvement, and visits from clinicians who genuinely invest in recovery bolster confidence.
Yet the negative voices cannot be ignored. Anecdotes of long call-light waits, repetitively unmet basic needs, and concerns about medication handling point to systemic issues when staffing is stretched thin. Several reviews recount serious lapses that led to hospitalizations or near-misses, and a few families describe rooms not being cleaned, meals served cold, or families left out of critical care information. The divergence between glowing testimonials and harsh warnings suggests performance at Avenue at Medina is highly contingent on day-to-day staffing and leadership responsiveness, making risk tolerance a critical factor for any prospective resident.
For families moving forward, a practical approach matters. Request a detailed, written care plan and insist on speaking with the therapy lead, wound care nurse, and social worker about discharge timelines, medication administration, and family communication expectations. Visit during multiple shifts to gauge call-light response time and the consistency of aides and nurses. Bring a trusted family member to observe staff interactions and review the unit's cleanliness, nutrition, and mobility support. Don't hesitate to ask for references from other families who recently endured rehab, and verify what happens if a resident's condition worsens or if a transfer becomes necessary. A camera or at least a friend or relative present for key shifts can also illuminate whether practices align with promises.
Avenue at Medina can be a transformative rehab-focused community when staff are rested, engaged, and aligned around a care plan, delivering strong therapy results and a warm, home-like environment. But the facility's history of staffing strain and reported care gaps means risk tolerance matters: for those needing highly reliable, always-on care, or for residents with complex medical needs, alternatives with steadier staffing and clearer accountability may be prudent. A careful, hands-on evaluation - tour, conversations with front-line caregivers, and a signed, specific discharge and med-management plan - will reveal whether Avenue at Medina meets the family's thresholds for safety, dignity, and progress.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avenue At Medina in Medina, OH is a vibrant assisted living community offering a wide range of amenities and care services to cater to the needs of its residents. The community ensures the comfort and convenience of its residents by providing fully furnished apartments, private bathrooms, and housekeeping services. Residents can enjoy a variety of activities and social interactions with access to a beauty salon, gaming room, small library, and outdoor spaces.
Avenue At Medina offers comprehensive care services including 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. The community also provides medication management and special dietary restrictions to promote the overall well-being of its residents. With a mental wellness program in place, residents can maintain their cognitive health.
Residents at Avenue At Medina can indulge in delicious meals served restaurant-style in the dining room. The community aims at accommodating special dietary restrictions for each resident's unique needs. Additionally, concierge services are available to assist residents with their daily needs.
The community keeps residents engaged through various programs and activities such as fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Transportation arrangement services ensure that non-medical transportation needs as well as transportation to doctors' appointments are met conveniently.
Located in Medina, OH, Avenue At Medina enjoys proximity to several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This convenient location allows residents easy access to various essential services within the surrounding area.
At Avenue At Medina assisted living community, residents can expect exceptional care in an engaging environment that promotes their overall well-being.
Avenue At Medina is located at 699 East Smith Road, Medina, OH 44256 in Summit County, Ohio
Avenue At Medina on seniors.fyi includes 10 photos including images showing interior, lighting, decor, exercise equipment, dining, chandelier, hallway, windows, and more.
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Interior
Outdoors
Decor
Building
Dining
Lighting
Seating Area
Television
Exercise Equipment
Gym
