806 East Washington Street, Medina, OH 44256
For more information about senior living options: (844) 490-3973
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The staff are very nice, friendly, and the facility is consistently clean. The staff have been patient and kind, keeping families updated on residents' progress. The facility has some of the most caring employees who go above and beyond for residents and families. Tara and Amy lead a knowledgeable clinical team and treat everyone like family. The admission process is excellent, with thorough assistance from the team. The administrator Westley is amazing and truly knows how to run a nursing home. The staff are hardworking, compassionate, and provide care with dignity. Private rooms are available, a valued feature that supports comfort and privacy.
One reviewer would rate the facility below hell and give it a zero. The reviewer described the grandmother as found in a soaking wet gown with urine and feces on the bed, and the room smelled of urine. Aides were said to have horrible attitudes and failed to feed or check on her regularly. The charge nurse allegedly had a bad attitude and preferred her phone over patient care. Belongings were returned dirty with urine and feces and not laundered. The facility was described as understaffed with poor patient care. There were billing disputes and claims that the facility demanded more money after being paid.Over a range of experiences, the people who shared their messages about Samaritan Villa and related facilities painted a picture of care that, for many, stood head and shoulders above the rest. A number of reviewers spoke with warmth about the staff, the environment, and the sense that their loved ones were treated with genuine kindness. Several families described the place as one where the atmosphere is consistently "clean" and where the people who work there appear to take real pride in their roles. For some, the experience began with rehab needs following a hospital stay and evolved into a transition to long-term care, and throughout that journey the tone remained largely positive: the staff were described as caring, the environment as welcoming, and the care as meaningful for both the residents and their families.
A thread running through many of the positive reviews is the impression that the staff go beyond the basics to create a familial, respectful, and reassuring environment. In particular, two names recurred as standouts: Tara and Amy. Commenters praised them for their clinical leadership and the way they treat residents "like family," underscoring that those who staff the clinical side are not only knowledgeable but also approachable and compassionate. The sentiment that "the care they will receive will exceed your expectations" was echoed by multiple voices, reinforcing the impression that the facility has cultivated a culture of attentiveness and competence at the clinical level. Beyond individual leaders, the broader team - nurses, aides, therapy staff, and administrators - was described as consistently kind, professional, and rooted in teamwork.
The administrative and operational aspects also drew praise. Several reviewers highlighted seamless or well-organized admission processes, with comments like "excellent assistance from everyone from start to finish" and a loved one who simply stated "I love it here." The sense was that the facility not only provides care but also supports families through a clear, compassionate process at the outset. In addition, there was admiration for the hands-on leadership of the administration and the nursing team, including mentions of a proactive administrator who is perceived as genuinely engaged and involved in daily operations. The facility's in-house services, such as therapy and even in-house dialysis in one review, were seen as a major convenience and a sign of comprehensive care. The presence of private rooms and the general emphasis on a clean, orderly environment contributed to a sense of dignity and comfort for residents, particularly those who are Medicaid-eligible and seeking enhanced living arrangements.
Some reviewers connected the positive impressions to specific, observable details that resonated with them. The medication cart's organization and readiness were praised as an indicator of professionalism and reliability, and families noted that staff were readily available to answer questions and provide updates on progress. The environment itself - well-maintained, with staff who are described as "hard workers" and who "go above and beyond" - helped create a perception that residents are both well cared for and respected. In one deeply personal account, a long-time resident spoke about how the place became a home: a mother who, despite shifting needs from the villa to the care center, found continuity in the care team and eventually settled into the idea of the facility as her home away from home. The combination of private rooms, responsive caregivers, and a culture of respect was repeatedly framed as a central strength.
Yet within the overall narrative of care and competence, there were also contrasting experiences that serve as cautionary notes. One strongly negative review described a grandmother's experience when she was placed in a facility as respite care for caregivers. The account is stark and detailed, painting a picture of neglect and distress: a dirty, damp environment, a gown soaked with urine and waste, a pervasive odor, and claims that aides did not provide the two-hour checks they were supposed to. The reviewer described the staff's attitudes as poor, with a particularly troubling interaction involving a nurse who was reportedly distracted by her cellphone. The complaint extended to the dietary management, with accusations that the patient received regular meals despite being immobile and on a puree diet, and about the adequacy of pain management. The person who wrote the review contended that the belongings left behind were not properly cleaned, and that the facility had retained more money than was due after the care period. This account culminated in a strong warning: the facility "needs shut down" and should be avoided by families with ill or vulnerable relatives. The intensity and specificity of these claims stand out as a stark counterpoint to the many positive experiences.
Another review, focusing on a different facility within the same ecosystem, recounted a series of alarming incidents that the author attributes to neglect. The writer described a patient who fell from bed on the first night, followed by delays in providing a replacement bed and sheets, and an aide who allegedly spoke with impatience and even berated the patient when tasks were not completed quickly enough. The reviewer asserted that the patient's blood sugar dropped and that the staff did not respond appropriately, eventually leading to a return to the hospital after discharge. Additional grievances included a claim that a diet for a diabetic patient was not being properly followed, with a suggestive mismatch between dietary restrictions and the kitchen's offerings, including the use of sugar-laden apple juice. The overall narrative suggested that under-staffing, communication gaps, and procedural misunderstandings contributed to a succession of hospital visits and a sense that the care was not adequately protecting the patient's health or dignity. The reviewer also noted financial disputes after the patient's care, describing confusion about contracts, charges, and the timing of payments.
Taken together, these accounts present a complex landscape: the majority of the feedback about Samaritan Villa and its affiliates highlights warmth, competence, and an environment that supports both residents and their families. The strong positive statements about staff dedication, leadership, and the overall culture of care are balanced by at least a couple of strongly negative experiences that focus on severe concerns about neglect, hygiene, and mismanagement at other facilities referenced in the same broader context. The contrasts illuminate how experiences can vary not only from facility to facility but also from unit to unit and from one staff cohort to another, underscoring the importance of ongoing oversight, transparent communication, and consistent standards of care.
In the end, what emerges is a portrait of care settings that can offer exceptional, compassionate, and well-coordinated services when staffed by engaged leadership and a committed clinical team, as many reviewers described. The stories also serve as important reminders that care quality is not uniform and that vulnerable residents can face serious risks when staffing levels are insufficient, when communication falters, or when basic needs like hygiene, nutrition, and timely medication are not reliably met. For families seeking care for a loved one, the message across these narratives is to seek out facilities with demonstrable, consistent practice standards, read all available information carefully, and ask hard questions about staffing, care protocols, and how emergencies or dietary needs are managed - recognizing that the difference between a good experience and a troubling one can hinge on the specifics of day-to-day care and the responsiveness of those entrusted with a loved one's well-being.
30 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Samaritan Care Center and Villa is a premier assisted living community located in Medina, OH. Our facility offers a range of care services including respite care and skilled nursing facility options to meet the varying needs of our residents.
Our residents enjoy a comfortable and fully furnished environment, with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services available. They can relax in our beautiful garden or enjoy outdoor spaces for recreational activities. Our dining room offers restaurant-style dining with specially prepared meals to accommodate special dietary restrictions.
We provide 24-hour supervision and assistance with activities of daily living to ensure the health and well-being of our residents. This includes assistance with bathing, dressing, transfers, and medication management. We also offer a mental wellness program to support the emotional and cognitive needs of our residents.
At Samaritan Care Center and Villa, we prioritize the social engagement of our residents by offering resident-run activities and scheduled daily activities. Our small library provides a quiet space for relaxation and learning. In addition, we are conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
We strive to create an inclusive community where each resident feels supported and cared for. Contact us today to learn more about how Samaritan Care Center and Villa can meet your assisted living needs in Medina, OH.
Samaritan Care Center and Villa is located at 806 East Washington Street, Medina, OH 44256 in Summit County, Ohio
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