Avenue At Macedonia

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  • Interior

    A stylish living room featuring a cozy seating area, a modern fireplace, and decorative plants.

  • Outdoors

    A well-maintained building surrounded by lush green grass and landscaped gardens on a clear day.

  • Decor

    A modern dining area in a restaurant, featuring tables and chairs with soft lighting.

  • Living Room

    A cozy living room setup with two comfortable chairs and decorative accents.

  • Building

    A modern building set in a landscaped area with green grass and trees.

  • Bedroom

    A cozy bedroom featuring a floral patterned bedspread, a bedside lamp, and a wall-mounted television.

  • Exercise Equipment

    A spacious interior room featuring chairs, exercise equipment, and wooden flooring, designed for community activities.

  • Healthcare

    Sign for Avenue at Professional Care & Rehabilitation.

Avenue At Macedonia

9730 Valley View Road, Macedonia, OH 44056

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
95
4 stars
1
3 stars
0
2 stars
1
1 stars
3

Skilled Nursing Facility

Overall Review of Avenue At Macedonia

Pros

  • pro The Avenue at Macedonia is an excellent facility with a clean, well-kept environment.
  • pro The staff are professional, friendly, and attentive.
  • pro Briana Kirby is amazing and an asset to the Avenue.
  • pro The admissions director Briana is very knowledgeable and helpful.
  • pro CJ, the activity director, keeps residents engaged with enjoyable activities.
  • pro The care provided is compassionate and of high quality.
  • pro The facility is highly recommended by families for care and professionalism.
  • pro The front desk and administrative team are courteous and helpful.

Cons

  • pro The reviewers described the facility as clearly understaffed and underqualified.
  • pro They stated sheets were not changed for three hours after an accident.
  • pro They found a resident slumped on the toilet, alone, black and blue, delirious, unable to speak or function, with the call light on outside and no one coming for about 40 minutes.
  • pro They claimed the resident was malnourished, had undiagnosed pneumonia, a UTI that could have turned into a kidney infection, was cyanotic, and near death per an emergency doctor.
  • pro Since that event, the resident entered hospice and declined.
  • pro They alleged the place is a money grabber and that it will be shut down due to medical malpractice or negligence suits.
  • pro They stated that within the medical community this chain is well known to fall far below acceptable standards.
  • pro They urged that the facility should be investigated.
  • pro They criticized the admissions process as unresponsive and rude, with no beds available and paperwork delays, and inadequate communication from staff.
  • pro They described the food as not edible and unacceptable for a long day of rehab.

Review

The Avenue at Macedonia evokes a striking contrast in how people experience care there. On one hand, a steady trickle of praise describes a warm, well-staffed, professional environment where residents receive attentive, thoughtful treatment and where families feel supported during difficult transitions. On the other hand, a much louder chorus of alarming stories recounts neglect, slow responses to urgent needs, and deteriorating health that some families believe was preventable. Taken together, the collection of reviews paints a facility that can feel like two different places depending on who you ask, with individual staff members standing out as bright spots even when the overall reputation is under doubt.

One of the most devastating accounts centers on a resident who went to the Avenue for rehabilitation after a broken bone. According to the reviewer, the care fell apart in the most critical moments: the patient was left for hours without her sheets changed after an accident, and there were persistent concerns about staffing levels and qualifications. The reviewer describes a dramatic decline in health and mood that culminated in a frightening incident where the resident was found slumped on a toilet, with cyanosis and labored breathing, while a help light outside remained unanswered for what the family believes was about 40 minutes. The patient's condition worsened to the point that she required hospice care, and ultimately she died. This review explicitly characterizes the facility as money-driven, citing Medicaid and Medicare as evidence of a systemic focus on revenue rather than quality care, and it suggests that the broader medical community accepts a low standard for this chain of care centers. The update to this account is grim: the reviewer notes the death and asserts a broader reputation for substandard care within the chain, even as it acknowledges that the family is also attorneys who are accustomed to pursuing accountability.

Contrasting sharply with that traumatic experience, other families describe the Avenue as a place of genuine care, professionalism, and efficiency. One sister who was involved in her mother's hospital discharge reports that the Avenue was recommended by a hospital social worker and has since become an excellent facility for ongoing care. In those accounts, the care team - referred to by name in some cases - includes Dawn and Errin at the front desk, nurses led by Carol, and Jessica in the administrative/finance area. The narrative here emphasizes a high level of professionalism, kindness, and consistent communication, portraying staff who are patient, thorough, and genuinely concerned for residents and their families. These reviews also highlight how the staff's attentiveness and the facility's cleanliness contributed to a positive impression, reinforcing the sense that the Avenue can be a reliable and compassionate option when it functions at its best.

Another frequent thread centers on Briana Kirby, a staff member who appears consistently in positive comments as well as in statements about the admissions process. Several reviewers describe Briana as knowledgeable, kind, and professional, and they credit her with easing the stressful experience of selecting a facility and navigating admissions. In these accounts, Briana (often spelled Brianna by reviewers) is described as an asset to the Avenue, someone who makes the process more manageable during what can be a daunting period for families. The praise extends to the broader admissions team and to other staff members who are noted for their supportive, friendly approach - an impression reinforced by remarks about CJ, the Activity Director, who is credited with organizing meaningful activities that keep residents engaged and connected.

Beyond these clearly positive experiences, there are also recurring critiques about administrative responsiveness and the overall atmosphere. Some reviewers recount long delays and a lack of timely follow-up when questions arise about a loved one's placement or ongoing care. One observer recounts a tour and an initial hopeful impression, only to face months of silence, a lack of concrete updates, and rude or dismissive responses when the matter of a bed or a treatment plan was finally addressed. The tone of these accounts is frustration and disappointment, painting a picture of a facility where communication can feel inconsistent and where families are left unsure about what comes next in the admissions process.

Food and daily living conditions are another area where opinions diverge. While many reviews celebrate the facility's cleanliness, friendly staff, and overall positive environment, there is at least one pointed critique about the quality of meals. One reviewer describes food as inedible, noting that after a long day of rehabilitation a lighter, more nourishing meal would be appreciated. This contrasts with the general sense of a well-kept, pleasant facility with courteous, capable staff, illustrating that even when clinical care and staff demeanor are praised, elements like meals can still be a sore point for residents and their families.

Taken together, these reviews portray a place where care quality can vary significantly from one experience to another. The Avenue at Macedonia receives repeated accolades for its cleanliness, the warmth and professionalism of many staff members, and the supportive work of individuals like Briana Kirby and CJ. Yet the most alarming narratives recount serious lapses in care, delayed assistance, and a troubling decline in health that culminates in hospice and, in at least one case, a death. The contrast suggests that the facility - like many in the broader landscape of long-term and rehabilitative care - may depend heavily on particular shifts, departments, or teams, and on the diligence of the families who advocate for their loved ones.

For anyone considering The Avenue at Macedonia, the reviews imply a cautious approach: visit with a careful eye, ask pointed questions about staffing levels, response times, and the specifics of how emergencies are managed, and, if possible, speak to current residents and their families about day-to-day experiences. There are clearly dedicated employees who make meaningful differences in residents' lives, and there are systemic concerns that appear to require ongoing attention. The overall impression is a mixed one - one where moments of compassionate, professional care coexist with episodes that families feel fall far short of acceptable standards. In the end, the choice of care is deeply personal, and these accounts underscore the importance of a thorough, firsthand assessment when evaluating whether this facility can meet a loved one's needs.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (19 miles away) Cleveland-Hopkins International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Avenue At Macedonia in Macedonia, OH is a vibrant and inclusive assisted living community that provides exceptional care and a wide range of amenities for its residents.

For those who value their appearance, there is a beauty salon available on-site to cater to their grooming needs. Residents can also enjoy their favorite shows and movies as the community offers cable or satellite TV services.

Transportation is made convenient with community-operated transportation arrangements for non-medical purposes such as shopping or recreational activities. Additionally, transportation to doctors' appointments can be arranged to ensure residents receive the necessary medical care.

The community boasts a well-equipped computer center for those who wish to stay connected with loved ones or explore the digital world.

Mealtimes are a joyous occasion at The Avenue At Macedonia as residents can look forward to restaurant-style dining in a spacious and inviting dining room. Special dietary restrictions are taken into consideration when preparing meals.

Keeping active is easy with the fitness room which caters to various exercise routines. The fully furnished gaming room is perfect for friendly competitions and socializing with fellow residents. For some outdoor relaxation, residents can stroll through the garden or spend time in the outdoor space provided.

Residents have access to private bathrooms for their convenience and privacy. Housekeeping services take care of ensuring that living spaces are clean and tidy.

A small library is available for those who enjoy reading books, offering opportunities for intellectual stimulation and relaxation.

Communication remains accessible as each resident has access to telephones within their living quarters and throughout common areas, along with Wi-Fi/high-speed internet connectivity.

Care services at The Avenue At Macedonia are designed to meet individual needs. A 24-hour call system ensures that assistance is readily available whenever required, providing peace of mind for both residents and their families. Trained staff members provide 24-hour supervision while offering activities of daily living assistance such as bathing, dressing, and transfers.

Residents with diabetes benefit from specialized diet plans. Meal preparation and service are provided to ensure residents receive proper nutrition. Medication management is available to help residents stay on top of their prescription requirements.

Mental wellness programs are in place to promote emotional well-being and support mental health.

Concierge services are available to assist with any personal needs or requests. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities keep residents engaged and entertained.

The Avenue At Macedonia is conveniently located near a variety of amenities. With nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals, residents can easily access the services they need while remaining connected to the community.

Nearby Places of Interest

Restaurants

  • Casa D'Angelo (0.2 miles)
  • Culver's (0.8 miles)
  • Chick-Fil-A (0.9 miles)
  • Cracker Barrel (2.8 miles)
  • Lemonberry Frozen Yogurt (6.1 miles)
  • Station 43 Tavern (6.7 miles)
  • Chipotle Mexican Grill (6.8 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Health Region Business Office (3.3 miles)
  • Walgreens (3.5 miles)
  • Discount Drug Mart (5.3 miles)
  • CVS Pharmacy (5.4 miles)

Places of Worship

  • Macedonia Commons (0.6 miles)
  • St Matthew's Episcopal Church (7 miles)
  • Aurora United Methodist Church (7.8 miles)

Cafes

  • Starbucks (0.7 miles)
  • Fisher's Cafe & Pub (5.3 miles)
  • Starbucks (6.2 miles)
  • Starbucks (8.6 miles)
  • Nervous Dog Coffee Bar (9 miles)

Physicians

  • South Suburban Women's Center (3.5 miles)
  • Cleveland Clinic Internal Medicine (3.7 miles)
  • The Spine And Pain Institute Hudson (5.9 miles)
  • UH Rainbow Childrens Medical Group (7.4 miles)
  • Espinal Sue E, MD (7.5 miles)
  • Crystal Clinic Orthopaedic Center (7.6 miles)
  • James W. Tomko OD (8 miles)

Parks

  • Sagamore Hills Park (3.5 miles)
  • Cuyahoga Valley National Park (4.3 miles)
  • Middleton Park (4.4 miles)
  • Cleveland Metroparks, Bedford reservation (5.3 miles)
  • Bedford Heights Reed Park (5.4 miles)
  • Solon Community Park (5.9 miles)
  • Hudson Springs Park (6.6 miles)

Hospitals

  • Akron Children's Hospital Urgent Care (3.5 miles)
  • Assurance Health Hudson (5.3 miles)
  • Med Center One-Streetsboro (9.3 miles)
  • University Hospitals Ahuja Medical Center (9.7 miles)

Theaters

  • Cinemark At Valley View And Xd (8.6 miles)

Frequently Asked Questions

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