American House Macedonia

Pros

• The tour guide at American House Macedonia was described as "the nicest lady ever" and "very thorough and helpful," providing an informative experience for potential residents.
• The rooms in the community were noted to be "very nice and very clean," contributing to a pleasant environment.
• The dining area received praise for being "very nice," with plenty of staff assisting residents, which indicates a supportive atmosphere.
• The facility offered various engaging activities, including movies, pub outings, craft classes, and art sessions, showcasing a vibrant community life.
• Initially, the community was recognized for its warmth and friendliness before recent management changes.
• One reviewer expressed satisfaction that they felt "well pleased" with the community during their initial visit.

Cons

• The new Executive Director is difficult to communicate with, argumentative, abrasive, and dishonest.
• There is an intense lack of empathy and communication within the facility.
• The community has seen a significant turnover in staff, leading to poor leadership and a decline in care quality.
• The facility is described as filthy, with inadequate staffing and unresponsive management.
• Housekeeping services have diminished greatly, resulting in unsanitary living conditions for residents.
• Many former staff members who were caring and attentive have left, replaced by agency workers or poorly trained personnel.
• Residents feel neglected due to the lack of available staff and poor management oversight.
• Promises made regarding income-based programs were retracted by corporate management without warning or consideration for long-term residents.
• The overall atmosphere has become cold and unwelcoming, with previous positive experiences now overshadowed by dissatisfaction.
• Residents' concerns are often ignored, contributing to feelings of sadness and distress among families regarding their loved ones’ care.

Review

The recent reviews of American House show a stark contrast between past experiences and the current atmosphere within the facility. Initially, many residents and their families found the community to be a welcoming and caring environment. The staff was noted for their professionalism, kindness, and attentiveness. One reviewer highlighted how pleased they were with their initial tour, remarking on the cleanliness of the rooms and common areas, as well as the abundance of activities that included arts and crafts, movie nights, and social gatherings. However, this sentiment has dramatically shifted in recent times.

As management changes have taken place within American House, discontent among residents' families has grown significantly. Reviewers have voiced concerns over high turnover rates among care staff and a perceived lack of empathy from new leadership. The arrival of a new Executive Director appears to be a pivotal point in many negative experiences reported by families. According to several accounts, this director is described as argumentative and unresponsive to concerns raised by residents’ families. Many expressed frustration at not being able to communicate effectively with her or other members of management when issues arise.

The deterioration of overall conditions at American House has been alarming for those who have relied on this facility for quality care. Reports indicate that cleaning standards have declined sharply, with some family members confronting unsanitary living conditions that require personal intervention just to maintain basic hygiene for their loved ones. A recurring theme throughout these accounts is that clients’ rooms are not being cleaned adequately due to staffing shortages—many employees having left following changes in management—and this creates an unwelcoming environment for current residents.

Former positive impressions turned sour as it became evident that what once attracted residents now hampers their experience significantly. Families express deep sadness witnessing their loved ones struggle without sufficient support from caretakers who are either untrained or simply unavailable. The sentiments shared reveal an urgent need for accountability within the new administration; numerous individuals recounted how attempts to reach out for assistance go unanswered—a red flag in any caregiving context.

Furthermore, some reviewers discussed unsettling changes regarding policies that were previously promised but later retracted by corporate leadership without prior notice or justification. Promises related to income-based programs intended to safeguard older adults after years of private payment have suddenly evaporated, leaving long-time residents facing eviction or financial uncertainty after trusting assurances made by former management teams.

In summary, while American House once stood as a beacon of hope for families seeking dignified care options for their elderly loved ones, recent observations paint a troubling picture marked by inconsistent staffing levels, weakened communication channels between management and family members, dirty facilities, and broken promises about care programs crucial for senior finances. Collectively these review highlights suggest an urgent need for corporate leaders at American House to reevaluate both policy adherence concerning resident welfare as well as invest in rebuilding trust with employees—an essential step toward restoring the facility's once-reputable standing in eldercare services. Families now voice their concerns louder than ever before: drastic change is needed if they are ever going to feel secure entrusting their elderly loved ones back into this community’s hands again.

Located in Macedonia, Ohio, this area offers a variety of amenities for seniors looking to enjoy their retirement years. With a selection of restaurants ranging from fine dining at Casa D'Angelo to casual options such as Culver's and Chick-Fil-A, there is something to suit every taste. Additionally, pharmacies like Walgreens and CVS are conveniently located nearby for any medical needs. For spiritual fulfillment, places of worship such as Macedonia Commons and St Matthew's Episcopal Church are within easy reach. If you enjoy spending time outdoors, you can explore the nearby parks like Sagamore Hills Park and Cuyahoga Valley National Park. Access to healthcare is also convenient with hospitals like Akron Children's Hospital Urgent Care and University Hospitals Ahuja Medical Center in the vicinity. Overall, this area provides a well-rounded community with opportunities for relaxation, socialization, and maintaining good health in your golden years.

Restaurants

• Casa D'Angelo (0.3 miles)
• Culver's (0.6 miles)
• Chick-Fil-A (0.7 miles)
• Cracker Barrel (3 miles)
• Lemonberry Frozen Yogurt (5.8 miles)
• Country Maid Ice Cream (6.8 miles)
• Station 43 Tavern (6.9 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.3 miles)
• CVS Health Region Business Office (3.5 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (5.3 miles)
• Discount Drug Mart (5.5 miles)

Places of Worship

• Macedonia Commons (0.4 miles)
• St Matthew's Episcopal Church (6.7 miles)
• Aurora United Methodist Church (8 miles)

Cafes

• Starbucks (0.5 miles)
• Fisher's Cafe & Pub (5.2 miles)
• Starbucks (6.4 miles)
• Starbucks (8.8 miles)
• Nervous Dog Coffee Bar (9 miles)

Parks

• Sagamore Hills Park (3.3 miles)
• Cuyahoga Valley National Park (4.2 miles)
• Middleton Park (4.5 miles)
• Cleveland Metroparks, Bedford reservation (5.2 miles)
• Bedford Heights Reed Park (5.4 miles)
• Solon Community Park (6 miles)
• Hudson Springs Park (6.8 miles)

Hospitals

• Akron Children's Hospital Urgent Care (3.5 miles)
• Assurance Health Hudson (5.3 miles)
• Med Center One-Streetsboro (9.5 miles)
• University Hospitals Ahuja Medical Center (9.8 miles)

Physicians

• South Suburban Women's Center (3.7 miles)
• Cleveland Clinic Internal Medicine (3.9 miles)
• The Spine And Pain Institute Hudson (6 miles)
• UH Rainbow Childrens Medical Group (7.5 miles)
• Espinal Sue E, MD (7.5 miles)
• Crystal Clinic Orthopaedic Center (7.7 miles)
• James W. Tomko OD (8.2 miles)

Theaters

• Cinemark At Valley View And Xd (8.4 miles)