Keystone Pointe Health And Rehabilitation
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383 Opportunity Way, Lagrange, OH 44050
For more information about senior living options: (844) 490-3973
Many families expressed satisfaction with the clean and well-maintained environment at Keystone Pointe. Numerous reviewers highlighted the friendly and responsive nature of the staff, contributing to a positive atmosphere for residents. The therapy services at Keystone Pointe received praise for helping residents regain mobility and improve their overall health. Residents enjoyed a variety of activities and engaging programs, enhancing their experience during rehabilitation. Families appreciated the supportive care provided by nurses and therapists, noting significant progress in their loved ones' recovery journeys.
The facility has inattentive staff, leading to poor care and inadequate communication. Rooms were not kept clean during the resident's stay. Staff members were often unresponsive when assistance was needed, even with a call button. Family inquiries went unanswered, with calls directed to voicemail and no callbacks. Residents experienced multiple unnecessary room changes, causing confusion and distress. There is a perception that the facility is understaffed, with insufficient medical attention for residents. Some staff exhibited rude behavior towards family members, demonstrating a lack of empathy. Serious medical issues were misdiagnosed or overlooked by the nursing staff. Aftercare support and instructions for family members were lacking upon discharge. Overall, there is a recurrent theme of negligence and poor management in patient care practices at the facility.Keystone Pointe, a rehabilitation and skilled nursing facility, has garnered mixed reviews from families and patients. Many individuals have praised its physical environment, citing the cleanliness of the facility and the absence of unpleasant odors typically associated with nursing homes. Initial impressions indicate that staff members are friendly, creating a welcoming atmosphere upon admission. However, these positive first impressions appear to deteriorate for some families as they navigate their loved ones' care experiences over time.
Several families recount troubling experiences regarding the attentiveness of staff during their loved ones’ stays at Keystone Pointe. Reports highlight instances where room cleanliness fell short of expectations and residents struggled to obtain timely assistance from nurses or aides when needed. Call buttons often went unanswered, leaving patients in discomfort and distress while waiting for help. Family members expressed frustration at being unable to communicate effectively with staff; calls frequently went to voicemail without any follow-up response, leading to increased anxiety about their relatives' well-being.
A significant concern raised by multiple reviewers is the apparent understaffing at Keystone Pointe. With only one nurse on duty for 34 rooms and limited availability of aides, families felt that residents were not receiving adequate attention. Some reviews described administrators as curt and dismissive when family members sought information or voiced concerns over care quality. This lack of responsiveness seemed particularly concerning given the critical health conditions many residents faced, including stroke recovery and palliative care scenarios.
In stark contrast to these negative experiences, numerous reviewers expressed gratitude and appreciation for the care provided by both nursing staff and therapists at Keystone Pointe. Many reported positive outcomes from rehabilitation sessions that helped their loved ones regain mobility after strokes or serious illnesses. Families shared stories of successful recoveries facilitated by attentive therapy staff who personalized treatment plans based on individual needs. Social activities were also mentioned favorably, indicating that many residents found opportunities for connection and engagement within the facility.
Despite these positive testimonials, there are distressing accounts involving inadequate care in critical situations. One review detailed an unfortunate experience where a patient was initially misdiagnosed with a benign ailment instead of being promptly attended to for what turned out to be a pulmonary embolism—a potentially life-threatening condition that required immediate emergency intervention. Such incidents raise serious questions about the competency and training of staff when it comes to identifying medical emergencies.
While some families passionately argue against considering Keystone Pointe for rehabilitation due to these negative experiences with communication and care quality, others contend that their loved ones received excellent support during recuperation periods at this facility. They highlight compassionate interactions from nurses, effective therapy programs leading to marked improvements in health status, and overall satisfaction with medical oversight during recovery processes.
Ultimately, potential residents or those seeking placement for loved ones should carefully weigh both sides presented by past patients’ families—considering notable discrepancies in observed standards of care versus acknowledged successes—as part of their decision-making process regarding Keystone Pointe’s suitability as a healthcare provider for rehabilitation needs.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Keystone Pointe Health And Rehabilitation in Lagrange, OH offers a comfortable and homely environment for seniors in need of assisted living services. The community is equipped with a range of amenities to enhance the residents' quality of life.
Residents can enjoy looking their best at the beauty salon, and have access to cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for those who want to stay connected.
Meals are served in a spacious dining room with restaurant-style dining, ensuring residents receive delicious and nutritious cuisine. There is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that living spaces are clean and tidy, while move-in coordination assists new residents with settling in comfortably.
The community offers various recreational options such as a fitness room, gaming room, small library, and outdoor garden space for relaxation. Additionally, residents have access to telephone services and Wi-Fi/high-speed internet.
Keystone Pointe Health And Rehabilitation provides comprehensive care services to meet the individual needs of each resident. A 24-hour call system ensures assistance is accessible around the clock, while 24-hour supervision guarantees safety and peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.
The community offers specialized care including diabetes diets and medication management for residents with specific health needs. Mental wellness programs are also available to support the emotional well-being of residents.
Residents can look forward to an engaging social life through concierge services that help plan day trips and resident-run activities. Scheduled daily activities provide diverse options for leisure and interaction within the community.
The surrounding area offers convenient amenities with two parks nearby ideal for outdoor recreation. One pharmacy is conveniently located nearby along with five restaurants offering various dining options.
Keystone Pointe Health And Rehabilitation strives to create an inclusive senior living community where individuals can thrive physically, mentally, and socially while receiving the support they need.
Keystone Pointe Health And Rehabilitation is located at 383 Opportunity Way, Lagrange, OH 44050 in Lorain County, Ohio
Keystone Pointe Health And Rehabilitation on seniors.fyi includes 11 photos including images showing landscaping, interior, building, architecture, fitness, entrance, water, exterior, and more.
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