Keystone Pointe Health And Rehabilitation in Lagrange, OH
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383 Opportunity Way, Lagrange, OH 44050
For more information about senior living options: (844) 490-3973
The staff is top notch and genuinely cares for residents. The facility is beautiful, clean, and offers effective therapy with excellent nurses. Keystone Pointe has an amazing, compassionate nursing staff. The therapy program is a strong foundation of rehabilitation and helps residents regain mobility. Families feel supported by staff who know their loved ones well and keep them informed. The environment is friendly with engaging activities and caring aides.
The facility looks nice but is deceptive, as basic care was neglected and a mother-in-law wasn't given water after surgery. The place should not be open, given the untreated conditions and lack of adequate staff. The memory care unit is a joke, with minimal genuine care and many questions met with blank stares or rushed answers. Aides dismissed family requests, saying "it's not my concern" when asked about showers. There have been reports of theft and an ADON who hides behind her phone and fails to make things right. Residents were left in urine or left unattended for long periods due to understaffing. Nurses were described as basically worthless, with slow response times and poor adherence to protective gear. Communication with the facility was poor, with calls going to voicemail and little follow-up on concerns or medications.Keystone Pointe Health and Rehabilitation in Lagrange is best suited for families prioritizing rehabilitation and memory-care programs where therapy and consistent nursing attention have the potential to restore independence. When a loved one needs intensive physical or occupational therapy after surgery or a stroke, and when dementia care with structured activities and familiar routines is a goal, this community can deliver meaningful progress. The facility's clean environment, appealing common spaces, and a strength in rehabilitation services make it a plausible option for short- to medium-term stays aimed at returning a resident home or to a less intensive setting.
That said, consider alternatives for anyone whose expectations hinge on unwavering staffing, immediate responsiveness, and transparent, proactive communication. A substantial portion of reviews highlights inconsistent attention, frequent call-light delays, and difficulty reaching nurses or aides when pain or needs arise. The perception of understaffing - especially on the nursing and aide levels - appears repeatedly, with families reporting frustrating gaps between patient needs and timely assistance. For families unable to tolerate intermittent responsiveness or unclear accountability from administration, other facilities may offer more reliable 24/7 coverage and steadier communication channels.
The strongest argument in Keystone Pointe's favor rests with the therapy teams and the nurses who provide compassionate, competent care on many shifts. Numerous residents and families sing praises about the quality of rehab, the dedication of therapists, and the overall kindness of staff in several units. When care teams are aligned, residents regain mobility and confidence, sometimes returning home with improved function. These positives do offset some of the less consistent experiences, especially for rehab-focused stays, but the offset is imperfect if frequent gaps in basic daily care - like timely pain medication administration or assistance with incontinence - occur.
Communication gaps and administrative hurdles dilute the otherwise solid care story. Several families report calls that go unanswered or only reach voicemail, redirected communication during questions about care plans, and variability in responses depending on who is on duty or who answers at the moment. A pattern emerges: the quality of experience often tracks the consistency of leadership and linen of accountability. When problems reach the nurse-in-charge, families note that problems get more traction, yet this relief is not guaranteed. For someone needing predictable, proactive management, these inconsistencies are a meaningful risk to weigh.
Memory-care experiences add nuance to the decision. On one hand, the Dementia unit is praised for purposeful activities and supportive staff who establish routines that can soothe and engage residents. On the other hand, some reviews describe the memory-unit environment as not meeting expectations for specialized, high-touch dementia care, with concerns about staff familiarity and the consistency of daily care. Families should assess whether the specific memory-care team on duty can sustain personalized plans and maintain continuity of caregivers, which are critical factors in dementia outcomes.
Ultimately, Keystone Pointe presents a practical choice for families who value therapy-driven rehabilitation and who can tolerate a spectrum of care experiences. It is not a universal fit for every situation: those demanding spotless, uniformly excellent daily care and unflagging administrative responsiveness may find better alignment elsewhere. Prospective families should foreground questions about staffing coverage, caregiver continuity, and the process for escalating concerns to a nursing director or administrator. A candid visit focused on observing patient-staff interactions, reviewing medication handling, and requesting a detailed care plan will illuminate whether this community's strengths align with the resident's needs.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Keystone Pointe Health And Rehabilitation in Lagrange, OH offers a comfortable and homely environment for seniors in need of assisted living services. The community is equipped with a range of amenities to enhance the residents' quality of life.
Residents can enjoy looking their best at the beauty salon, and have access to cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for those who want to stay connected.
Meals are served in a spacious dining room with restaurant-style dining, ensuring residents receive delicious and nutritious cuisine. There is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that living spaces are clean and tidy, while move-in coordination assists new residents with settling in comfortably.
The community offers various recreational options such as a fitness room, gaming room, small library, and outdoor garden space for relaxation. Additionally, residents have access to telephone services and Wi-Fi/high-speed internet.
Keystone Pointe Health And Rehabilitation provides comprehensive care services to meet the individual needs of each resident. A 24-hour call system ensures assistance is accessible around the clock, while 24-hour supervision guarantees safety and peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.
The community offers specialized care including diabetes diets and medication management for residents with specific health needs. Mental wellness programs are also available to support the emotional well-being of residents.
Residents can look forward to an engaging social life through concierge services that help plan day trips and resident-run activities. Scheduled daily activities provide diverse options for leisure and interaction within the community.
The surrounding area offers convenient amenities with two parks nearby ideal for outdoor recreation. One pharmacy is conveniently located nearby along with five restaurants offering various dining options.
Keystone Pointe Health And Rehabilitation strives to create an inclusive senior living community where individuals can thrive physically, mentally, and socially while receiving the support they need.
Keystone Pointe Health And Rehabilitation is located at 383 Opportunity Way, Lagrange, OH 44050 in Lorain County, Ohio
Keystone Pointe Health And Rehabilitation on seniors.fyi includes 11 photos including images showing building, interior, landscaping, entrance, architecture, fitness, meeting space, natural light, and more.
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