Monterey Care Center in Grove City, OH

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  • Interior

    Two individuals engaging in physical therapy exercises using specialized equipment indoors.

  • Decor

    A cozy hospital room featuring a single bed, a wardrobe, and natural light coming through the window.

  • Building

    A building entrance with white columns and surrounding greenery.

  • Bedroom

    A well-lit and spacious hospital room featuring comfortable seating and a neatly made bed.

  • Landscaping

    A serene outdoor seating area surrounded by lush greenery and colorful flowers.

  • Kitchen

    A joyful moment in the kitchen as two women collaborate on a cooking project.

  • Garden

    A serene outdoor seating area adorned with a flower arrangement, inviting moments of relaxation in nature.

  • Outdoor

    A serene outdoor seating area adorned with a floral centerpiece.

  • Exercise Equipment

    A physical therapy session in progress, showcasing medical staff assisting patients in a rehabilitation setting.

  • Healthcare

    A view of a shared hospital room with two patient beds and a TV.

  • Rehabilitation

    An elderly woman receives assistance from a caregiver during a physical therapy session.

Monterey Care Center in Grove City, OH

3929 Hoover Road, Grove City, OH 43123

For more information about senior living options: (844) 490-3973

3.5 from 90 reviews
5 stars
49
4 stars
3
3 stars
5
2 stars
7
1 stars
26

Skilled Nursing Facility

Overall Review of Monterey Care Center

Pros

  • pro The Grove City Monterey Team provides their mom with highly professional treatment and care, displaying compassion, kindness, and friendliness.
  • pro Brittany in Admissions consistently does a great job.
  • pro Caleb in housekeeping is very good at keeping the rooms clean.
  • pro Mary Eldred is exceptionally nice, and the nursing staff is great and brings meds on time.
  • pro This facility is a top facility, with nursing on top of everything and the place looking and smelling good.
  • pro The therapy staff are incredibly kind, caring, and intelligent, helping residents reach their goals.
  • pro A reviewer notes that a father-in-law received very good care here while battling Alzheimer's disease.
  • pro For the last year, Monterey Care Center cared for a grandmother with dedication and warmth.
  • pro The mother-in-law looked well taken care of and her room was tidy.

Cons

  • pro The staff ignored residents begging for help and walked by without assistance.
  • pro A family member was neglected from day one.
  • pro There is zero communication between staff and management, and management does not care.
  • pro The facility's negligence could have endangered residents, even leading to death.
  • pro The smell in the facility is foul and absolutely terrible.
  • pro The memory care unit is not up to standards, with sticky floors, exposed electrical items, holes in walls, and missing clothes.
  • pro The place is dirty, unprofessional, and the food is terrible.
  • pro The building often seems like a ghost town, with staff hard to find.
  • pro The facility allegedly disconnected a patient from feeding, contributing to severe malnutrition and death.

Review

Monterey Care Center in Grove City is best suited for families seeking a facility with a strong emphasis on rehabilitation and memory-care services, where residents respond well to a structured therapy routine and a generally genteel, supportive staff. This community tends to work best for those who want visible therapy progress - helpful therapists, nurses, and aides who push toward independence - and who value a clean, organized environment, pleasant common spaces, and a program that keeps residents active through meaningful activities. For short-term rehab after surgery or a broken hip, and for memory-care needs where daily therapy and social engagement are priorities, Monterey can deliver notable gains when the patient and family manage expectations around staffing consistency and communication.

Those weighing alternatives should be aware that a sizable portion of reviews raise red flags about safety and day-to-day operations. Families should consider other options if they cannot tolerate reports of poor communication between staff and management, rooms and phones not being in order, missed deliveries of essentials, or a pattern of staff unresponsiveness. Several accounts describe neglectful behavior, abrupt room changes without family notification, and alarming gaps in monitoring that culminated in serious health events. In short, Monterey may not be the right fit for households prioritizing a consistently transparent culture, immediate issue resolution, and unwavering vigilance in every shift.

The strongest positives commonly cited are the therapy program and the people delivering it. Residents and families frequently praise the rehabilitation team for real progress - walking farther with less assistance, building strength, and regaining independence - and they credit the PT/OT/ST staff with a dedicated, encouraging approach. Nursing staff are repeatedly described as attentive and kind, and the broader care team - including aides and the activities staff - often earns praise for staying engaged, offering genuine warmth, and providing a sense of support. Cleanliness and a welcoming atmosphere are also recurring themes, with many families noting tidy rooms, pleasant common areas, and well-maintained therapy spaces that contribute to a hopeful rehab trajectory.

Yet the favorable impressions here do not erase the structural concerns voiced by many residents, families, and former patients. The most persistent negatives center on communication failures and perceived management indifference. Reports range from phones and rooms not functioning properly to lengthy delays in addressing questions or transferring calls to the right person. Several accounts recount abrupt changes in care plans or room assignments without timely family notification, and a few describe lapses in basic safety - missing clothing, unaddressed bedsores, or inadequate monitoring during medical events. When these experiences occur, the therapeutic gains from therapy staff can feel overshadowed by a sense of instability and risk.

In practical decision-making terms, Monterey should be evaluated with a clear, double-checked plan. Prospective families should demand current, specific responses on staffing levels, nurse-to-resident ratios, and the cadence of therapy sessions. Request direct conversations with the unit manager and the therapy director to review a resident's individualized care plan, discharge goals, and contingency steps if communication gaps arise. Inspect the memory-care environment for safety features, wandering precautions, and staff training, and verify the facility's approach to skin integrity, nutrition, and hydration, given the serious concerns voiced in some reviews. A campus tour, with a focus on incident follow-ups and family communication processes, is essential.

Ultimately, Monterey Care Center offers a compelling rehab-and-memory-care option for families willing to invest in due diligence and to accept a potentially wide variance in day-to-day experience. For residents whose families require reliable, proactive communication and a consistently safe, well-staffed environment, alternatives with steadier track records on oversight and responsiveness may be prudent. If choosing Monterey, approach with structured expectations: set up regular updates, insist on clear escalation paths, and insist on swift problem-solving protocols. With the right care plan, engaged therapists, and vigilant family involvement, meaningful rehab and quality daily life are achievable here; but the decision should rest on whether the potential for strong therapy outcomes can be matched by unwavering reliability and transparent, responsive administration.

Features

Housing

  • 155 resident community capacity 155 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Glenn Columbus International Airport (12 miles away) John Glenn Columbus International Airport (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Monterey Care Center in Grove City, OH is an assisted living community that provides residents with a wide range of amenities and care services to ensure their comfort and well-being.

Residents can enjoy the convenience of an on-site beauty salon, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who wish to stay connected.

Meals are served in a spacious dining room with restaurant-style dining, and the kitchenette allows residents to prepare light snacks or meals if desired. Housekeeping services are provided to maintain cleanliness and tidiness, allowing residents more time to relax and enjoy their surroundings.

For recreational activities, the community offers a fitness room and gaming room for physical exercise and socializing. The small library provides a peaceful space for reading or quiet reflection. Outdoor spaces such as gardens allow residents to enjoy nature and get some fresh air.

The Monterey Care Center also offers various care services, including 24-hour call systems and supervision for added safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management ensures that residents receive the proper dosage at the right times.

Residents with specific dietary needs can request special diet options, including diabetes diets. A mental wellness program aims to support emotional well-being among residents.

Transportation arrangement services are provided both non-medical purposes as well as transportation to doctors' appointments. The wellness center offers additional resources for maintaining overall health.

Wi-Fi/high-speed internet is available throughout the community for convenient online access.

In terms of location, the Monterey Care Center benefits from its proximity to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.

Overall, the Monterey Care Center in Grove City provides a comfortable and supportive environment where residents can live independently while receiving necessary assistance and care services tailored to their individual needs.

Videos

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.7 miles)
  • Kroger Pharmacy (2.9 miles)
  • Solutions Care Pharmac (3.5 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.9 miles)

Restaurants

  • Roosters (1.3 miles)
  • McDonald's (3.1 miles)
  • Flyers Pizza & Subs (5.2 miles)
  • Popeyes Louisiana Kitchen (5.4 miles)
  • BrewDog Franklinton (5.9 miles)
  • Land-Grant Brewing Company (6 miles)
  • Schmidt's Restaurant und Sausage Haus (6 miles)

Physicians

  • Flowers Family Practice (1.3 miles)
  • Grove City Family (3 miles)
  • Ohio Ent & Allergy Physicians (3.1 miles)
  • Ohio Hospital for Psychiatry (4.7 miles)
  • Hilltop Family Health (5 miles)
  • West Side Health Center (5 miles)
  • Doctors Hospital (6 miles)

Parks

  • Stoneridge Park (1.5 miles)
  • Freedom Park (5.1 miles)
  • Schiller Park (5.8 miles)
  • Scioto Mile - Promenade/Riverfront (6.3 miles)
  • Goodale Park (7.2 miles)
  • Battelle Darby Creek Metro Park (7.6 miles)
  • Quarry Trails Metro Park (8.7 miles)

Hospitals

  • Mount Carmel Grove City (2.1 miles)
  • Nationwide Children's Hospital (6.9 miles)
  • Select Specialty Hospital (7.7 miles)
  • Richard M Ross Heart Hospital (8.1 miles)
  • OSU Harding Hospital (8.2 miles)
  • Ohio State University Hospital East (8.3 miles)

Cafes

  • Starbucks (3.1 miles)
  • One Line Coffee (5.9 miles)
  • Starbucks (7.7 miles)
  • Starbucks (7.9 miles)
  • Fox in the Snow Cafe (7.9 miles)
  • Panera Bread (8.1 miles)
  • Starbucks (8.9 miles)

Places of Worship

  • Trinity Evangelical Lutheran Church (6.3 miles)
  • St Christopher Church (7.3 miles)
  • Lighthouse Community Christian Church (8.5 miles)

Theaters

  • AMC Starplex Columbus 10 (8 miles)

Transportation

  • Rickenbacker International Airport (LCK) (8.3 miles)

Frequently Asked Questions

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