6405 Small House Circle, Loveland, OH 45122
For more information about senior living options: (844) 490-3973
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The staff are top notch and the neighborhood and homes feel unlike a traditional facility. The maintenance manager, Bob, is patient and kind, attending to residents' needs. Heather's frequent visits bring energy and warmth. The STNAs and nursing staff are outstanding, showing kindness to residents. All the staff are friendly and responsive; administration is helpful. Otterbein's architecture, with small houses and island kitchens, enhances social interaction and well-being. The community is clean, secure, and well maintained, and residents are treated with respect and dignity. The staff and therapists make a meaningful difference and contribute to a positive experience. Amanda sat with a resident and made her feel valued, illustrating the compassionate care provided.
The facility is said to prioritize image over residents and kept a bed bug infestation quiet for months. Residents were displaced from their rooms and left sleeping in recliners, with no after-hours or weekend response. Management allegedly incentivizes staff to post positive reviews, indicating fear of negative feedback. Nurses and aides are described as rude and neglectful, failing to respond to call buttons and provide basic care. A patient did not receive pain medication for over 24 hours after surgery, reflecting serious care gaps. A post-surgery patient's care led to dangerous conditions, with meds not ordered and EMS needed to be called. Bathrooms were not cleaned for days, meals lacked proper nutrition or accommodations for dietary needs. Mold was reportedly present in the duplexes, creating a hazardous living environment. The cost of care is described as very high, raising concerns about exhausting family assets and Medicaid transitions. At least one rehab experience was so negative that families chose in-home care instead.The collection of experiences surrounding Otterbein Loveland presents a panorama of sharply differing perspectives, with stories that range from fierce dissatisfaction and alarming safety concerns to heartfelt appreciation for individual caregivers and the facility's atmosphere. Several reviewers describe a facility that prioritizes image and administrative appearances over the real needs and voices of residents and their families. Common threads in these accounts include complaints about communication lapses, a lack of responsiveness after regular business hours, and a sense that management tolerates or even encourages a climate in which problems are kept quiet rather than fully addressed. One especially troubling note is the allegation that incentives were offered to staff to post positive reviews, a claim that feeds a perception of fear and manipulation around how the facility is presented to the public.
A number of the most disturbing remarks center on containment and safety failures, including a bed bug infestation on the main campus that allegedly went unaddressed for months. Families report that the ensuing spread affected an entire unit and that information about the situation did not reach all family members promptly. The implication is not merely a nuisance issue, but a breakdown in transparent communication about resident safety and living conditions. The accounts suggest that after-hours and weekend responses are inconsistent at best, leaving residents to endure discomfort and uncertainty when the regular staff are unavailable. Taken together, these details paint a troubling picture of how a facility handles serious operational problems and how families are kept in the loop - or left out of it.
Several reviews recount painful personal experiences related to end-of-life care and hospice service. One mother, Diana, who died in November 2023 after battling cancer, was placed in hospice care at Otterbein Loveland. Family members describe the nursing aides as treating Diana - and others in the facility - poorly, with rude interactions and a long wait for assistance with basic needs such as using the restroom. The narrative emphasizes a sense of neglect, with specific instances of help arriving only after extended delays following a push-button call for assistance. These experiences are presented as not isolated incidents but indicative of a broader pattern of care gaps that left the reviewer with lasting concerns about how seriously the staff take the duty to treat terminally ill residents with dignity and compassion.
Rehab experiences within the Loveland campus are recounted with similar gravity. A sister undergoing rehabilitation after cervical surgery reportedly faced a cascade of oversights: call buttons ignored, overnight stays in a wheelchair, and medications withheld for more than a day. The tone of these reviews is urgent and distressing, suggesting that the participants and their families felt unsafe and unheard during a vulnerable period. While one aide, Bella, is singled out as an exception in a positive light, the overall tenor of these anecdotes is that the rehab environment sometimes failed to meet basic standards of timely care and respectful treatment, prompting families to question whether the unit was equipped to manage complicated recovery needs.
Interwoven with the negative narratives are sharper, more hostile observations that touch on culture and inclusivity within the facility. One reviewer describes a scene in which staff members in the kitchen were gossiping about employees and patients, and another account references a person described in highly problematic terms, including a note about race and negative behavior. Another review uses strongly critical language about a particular employee, noting rude behavior and neglect in ways that imply a breakdown in professional conduct. These entries contribute to a picture of a facility where staff dynamics and interpersonal respect are inconsistent, and where residents and their families sometimes experience a climate of disregard as a routine rather than an exception.
Amidst the negative accounts, there are numerous strands of praise that recast Otterbein Loveland in a much warmer light. Several reviewers celebrate the dedication, warmth, and attentiveness of specific staff members. Bob, the maintenance manager, is repeatedly praised for patience and kindness, and there are frequent commendations for Heather's visits and the general support provided by the STNAs and nursing staff. One reviewer highlights acts of everyday care - making coffee, braiding hair, chatting with residents - as tangible demonstrations of care that go beyond clinical tasks. These positive reflections emphasize that, when staff are present and engaged, residents can feel valued, respected, and emotionally supported, even within the constraints and pressures typical of a long-term care setting.
Another recurring theme in the favorable notes is the facility's architectural design and community layout. Reviewers speak warmly about a campus that features multiple small houses centered around kitchens and living spaces, designed to create a home-like atmosphere. The shared spaces - an island kitchen, two living rooms, a dining area - are described as encouraging residents to engage with one another and participate in daily life. Families claim that this design helps their loved ones stay socially connected, even on days when their health is fluctuating. The architectural concept is repeatedly framed as a strength, one that helps residents maintain a sense of normalcy, companionship, and purpose - an important counterweight to the more troubling care concerns raised in other accounts.
Cost and access emerge as another dimension of the discussion. While some reviewers tout the quality of life and the supportive staff as worth the price, the figures cited by one family - roughly $13,700 per month - bring a candid note about financial strain and asset depletion into the conversation. The same reviewers acknowledge that Otterbein is making promises about Medicaid transitions to ensure continued care, but the high monthly cost remains a salient factor in evaluating overall value and sustainability for families. In this light, the facility's strengths - careful attention from certain staff, a comforting home-like environment, and a well-considered physical layout - are weighed against significant concerns about accessibility, transparency, and administrative responsiveness.
Across multiple entries, families attempt to balance their gratitude for individual caregivers with criticism of the organization's leadership and emergency responsiveness. Several accounts describe caregivers who showed up, listened, and provided meaningful support during difficult moments, earning sincere thanks from residents and families alike. Yet these experiences sit alongside other testimonies calling for stronger accountability, more consistent after-hours coverage, and more proactive communication from administrators about ongoing safety and quality-of-care issues. Some reviewers even recount moving toward in-home care as a preferred alternative after negative experiences with hospital-like procedures and lengthy delays in essential medications and services at the Loveland campus.
In sum, the narrative surrounding Otterbein Loveland is deeply nuanced. It captures the essential truth that outstanding frontline care can exist in tension with systemic administrative and safety concerns. The consistently cited strengths - dedicated individual staff, a warm, home-like atmosphere, and an architecture that fosters community - coexist with serious allegations about unsafe conditions, delayed responses, and a troubling culture around accountability and transparency. Families' voices here reflect both relief and frustration: relief when a nurse or aide makes a tangible difference in a resident's day, and frustration when basic needs go unmet or when communication breaks down at crucial moments. The overall impression is that experiences at Otterbein Loveland are highly variable, highly human, and dependent on day-to-day staffing, management decisions, and the particular caregivers assigned to a resident at any given time.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (25 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Otterbein Loveland is a premier assisted living community located in the picturesque town of Loveland, OH. Our community offers an array of amenities designed to enhance the comfort and convenience of our residents.
Each apartment at Otterbein Loveland is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy their meals in our elegant dining room, where restaurant-style dining is provided, accommodating any special dietary restrictions. For those who prefer a more casual setting, outdoor seating areas are available for dining al fresco.
Our community features a small library where residents can indulge in their favorite books and quiet conversations. Additionally, our dedicated staff provides housekeeping services to maintain a clean and organized living environment.
At Otterbein Loveland, our focus is on providing exceptional care services that meet each resident's individual needs. We offer 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, and transfers are readily available to support independence.
Residents with diabetes benefit from specialized care that includes a tailored diet plan to manage their condition effectively. Our staff also assists with medication management to ensure proper dosage and timing.
Mental wellness is prioritized at Otterbein Loveland through our comprehensive program designed to promote emotional well-being among residents. Engaging activities are offered daily, including resident-run programs that encourage socialization and camaraderie among peers.
In addition to the excellent amenities and care services we provide onsite, Otterbein Loveland benefits from its convenient location near essential facilities. There are multiple parks nearby for peaceful walks or picnics amidst nature's beauty. Numerous pharmacies, physicians' offices, restaurants, places of worship, and hospitals are also within close proximity for ease of access.
Experience comfortable assisted living in a warm and inviting community at Otterbein Loveland in Loveland, OH.
This particular area of Loveland, Ohio offers a variety of amenities that cater to seniors looking for convenience and comfort. With multiple pharmacies such as Walgreens and CVS nearby, access to medications and healthcare services is easily accessible. There are also several reputable physicians' practices in the vicinity, ensuring quality medical care within close proximity. In terms of dining options, there is a mix of casual eateries like Shooters Sports Grill and more familiar chains such as Chick-Fil-A and Cracker Barrel. The presence of places of worship like Epiphany United Methodist Church provides opportunities for spiritual engagement and community connection. Additionally, the availability of parks like Weller Park and Swaim Park offers green spaces for leisurely walks or outdoor activities. For those in need of hospital care, TriHealth Bethesda North Hospital and Cincinnati Children's Hospital are within a short distance from this area. Overall, this neighborhood in Loveland provides a well-rounded environment with essential services and amenities for seniors considering senior living options.
Otterbein Loveland is located at 6405 Small House Circle, Loveland, OH 45122 in Warren County, Ohio
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