Otterbein Loveland

6405 Small House Circle, Loveland, OH 45122

For more information about senior living options: (844) 490-3973

4 from 39 reviews
5 stars
28
4 stars
1
3 stars
1
2 stars
1
1 stars
8

Overall Review of Otterbein Loveland

Pros

  • pro The staff at Otterbein Loveland are top notch, and the homes feel unlike a traditional facility.
  • pro Loving staff make Otterbein Loveland a great choice, with loved ones feeling safe and well cared for.
  • pro Otterbein Loveland creates a welcoming environment thanks to the staff’s dedication.
  • pro The maintenance manager Bob is patient and kind, attending to residents’ needs.
  • pro Heather’s frequent visits bring energy and warmth to residents.
  • pro STNAs and nursing staff are outstanding, ensuring residents’ happiness through acts of kindness.
  • pro The staff are friendly, responsive, and helpful, making families feel supported.
  • pro The architecture enhances the caregiving experience, with a home-like layout that fosters social interaction.
  • pro The community is clean, secure and well maintained, and residents are treated with respect and dignity.
  • pro Otterbein Loveland attracts great staff; the team makes all the difference.
  • pro The campus feels like a home with a large, capable staff.
  • pro The care team makes residents feel valued with thoughtful touches and attentive service.
  • pro The facility is brand new, well equipped, and designed to support recovery and well-being.
  • pro The kitchen-centric, small-house design encourages residents to connect and socialize.
  • pro Families note that Otterbein Loveland helps residents meet new people and form friendships.

Cons

  • pro The corporation does not put residents first; image is prioritized.
  • pro The main campus has a bed bug infestation that was kept quiet for months.
  • pro The unit is infected and they have not informed all family members.
  • pro Residents are displaced from their rooms, and admins do not care unless it is 8-4 on weekdays.
  • pro After-hours and weekend responses are not available.
  • pro Otterbein allegedly offered incentives to staff who leave good reviews.
  • pro Nurses and aides treated patients badly, with call buttons ignored for hours and pain meds withheld for over 24 hours.
  • pro There was an abusive nurse who did not respond for 2+ hours and failed to order medications, requiring 911.
  • pro The duplexes have mold.
  • pro The food is terrible and does not meet dietary restrictions.
  • pro The facility is pricey and could rapidly deplete a family’s assets.

Review

Otterbein Loveland is best suited for families seeking a warm, home-like environment with a strong emphasis on social connection and a intimate, town‑like campus rhythm. The five small house layouts encircle shared kitchens and living spaces, which many residents and families report fosters daily interaction, personal warmth, and a sense of belonging that feels closer to a family setting than a traditional care facility. This community tends to work best for seniors who value consistent, personal attention from caregivers and therapists, and who appreciate a campus that feels navigable and comforting rather than clinical. When care is on track, residents thrive on the daily routines, meaningful conversations, and the visible investment of staff in residents’ happiness and dignity.

That strength is precisely where the decision becomes nuanced. On the one hand, numerous reviews praise the staff’s dedication, with many residents described as kind, attentive, and capable of delivering thoughtful care and companionship. The architecture itself, compact, self-contained “houses” around shared spaces, appears to support staff visibility and resident engagement, often translating into timely assistance and accessible social opportunities. On the other hand, the community has attracted serious red flags that cannot be ignored. Reports of bed bug infestations handled inadequately, after-hours responsiveness that falters, and individual cases of neglected care and delayed medications cast a long shadow over otherwise bright impressions. These inconsistencies are not isolated anecdotes in every department; they recur enough to merit thorough probing before any commitment.

The positive caregiving narrative , when it shines , does offset several of the more concerning drawbacks. Families consistently highlight compassionate aides, responsive nursing, and frontline staff who treat residents with dignity, even when logistics or systemic issues complicate operations. The facility’s design and kitchen-centered common areas seem to encourage residents to come out of their rooms, fostering connection and engagement that can lift mood and participation in rehab and daily activities. Maintenance and certain long-tenured staff are repeatedly singled out for their patience and personal warmth, as are caregivers who go the extra mile to braid hair, share stories, or simply sit with a resident during a lonely evening. Those elements contribute meaningfully to quality of life and can make recovery more tolerable, especially for residents who prize a familiar, homelike routine.

Yet significant negatives recur with enough frequency to compel scrutiny. Several reviews describe concrete failures: delayed or missed medications, calls for assistance ignored for extended periods, and disappointing rehab experiences that left patients without the needed support to regain independence. Instances of disrespectful treatment by some staff and a perception that administration responds slowly or inadequately to concerns further undermine trust in the system. The physical environment is not uniformly pristine, with complaints about mold in duplexes and bathrooms left unclean in some cases. Food quality and dietary accommodation appear variable, with some residents not receiving appropriate meals or adequate calories. While many families testify to a high level of care, these outlier problems pose real risk and must be weighed heavily in a decision.

For families evaluating Otterbein Loveland, concrete steps matter more than general impressions. Seek current, specific information about infection control and pest management status, verify how after-hours coverage is staffed and audited, and request recent examples of medication delivery timelines and call-button efficacy. Tour the rehab areas with a critical eye for staffing levels, responsiveness, and the alignment between patient needs and therapist support. Review the dining program, especially for residents with restrictive or specialized diets, and inspect room layouts, accessibility, and the presence of reliable assistive devices. Above all, have candid conversations with administrators about how they handle complaints, what escalation pathways exist, and how they protect residents’ dignity when staffing pressures spike.

In the end, Otterbein Loveland rewards families who prize a soulful, community-focused environment and are prepared to actively participate in ongoing oversight. For a resident who thrives on personal attention, social engagement, and a homelike daily rhythm, and whose family is ready to monitor care quality and advocate for timely responses, this campus offers a compelling, well-meaning option. However, for those whose non-negotiables include consistently flawless medication management, rigorous infection control, and uniformly responsive after-hours care, alternatives may prove more reliable investments. A well-informed decision will hinge on direct conversations with frontline staff, a transparent tour, and a clear plan that aligns the price with steady, high-quality care.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (25 miles away) Cincinnati Northern Kentucky International (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Otterbein Loveland is a premier assisted living community located in the picturesque town of Loveland, OH. Our community offers an array of amenities designed to enhance the comfort and convenience of our residents.

Each apartment at Otterbein Loveland is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy their meals in our elegant dining room, where restaurant-style dining is provided, accommodating any special dietary restrictions. For those who prefer a more casual setting, outdoor seating areas are available for dining al fresco.

Our community features a small library where residents can indulge in their favorite books and quiet conversations. Additionally, our dedicated staff provides housekeeping services to maintain a clean and organized living environment.

At Otterbein Loveland, our focus is on providing exceptional care services that meet each resident's individual needs. We offer 24-hour supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, and transfers are readily available to support independence.

Residents with diabetes benefit from specialized care that includes a tailored diet plan to manage their condition effectively. Our staff also assists with medication management to ensure proper dosage and timing.

Mental wellness is prioritized at Otterbein Loveland through our comprehensive program designed to promote emotional well-being among residents. Engaging activities are offered daily, including resident-run programs that encourage socialization and camaraderie among peers.

In addition to the excellent amenities and care services we provide onsite, Otterbein Loveland benefits from its convenient location near essential facilities. There are multiple parks nearby for peaceful walks or picnics amidst nature's beauty. Numerous pharmacies, physicians' offices, restaurants, places of worship, and hospitals are also within close proximity for ease of access.

Experience comfortable assisted living in a warm and inviting community at Otterbein Loveland in Loveland, OH.

Nearby Places of Interest

This particular area of Loveland, Ohio offers a variety of amenities that cater to seniors looking for convenience and comfort. With multiple pharmacies such as Walgreens and CVS nearby, access to medications and healthcare services is easily accessible. There are also several reputable physicians' practices in the vicinity, ensuring quality medical care within close proximity. In terms of dining options, there is a mix of casual eateries like Shooters Sports Grill and more familiar chains such as Chick-Fil-A and Cracker Barrel. The presence of places of worship like Epiphany United Methodist Church provides opportunities for spiritual engagement and community connection. Additionally, the availability of parks like Weller Park and Swaim Park offers green spaces for leisurely walks or outdoor activities. For those in need of hospital care, TriHealth Bethesda North Hospital and Cincinnati Children's Hospital are within a short distance from this area. Overall, this neighborhood in Loveland provides a well-rounded environment with essential services and amenities for seniors considering senior living options.

Restaurants

  • Shooters Sports Grill (0.1 miles)
  • Schoolhouse Restaurant (2.6 miles)
  • Skyline Chili (2.7 miles)
  • Chick-Fil-A (2.8 miles)
  • McDonald's (3.9 miles)
  • Little Miami Brewing Company (4.4 miles)
  • Cracker Barrel (4.6 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (5 miles)
  • Pohlman Pharmacy (5.2 miles)

Places of Worship

  • Epiphany United Methodist Church (1.1 miles)
  • St Elizabeth Ann Seton Church (3.5 miles)
  • Crosspointe Community Church (5.8 miles)
  • St Gertrude Church (6.5 miles)
  • Motherless Daughters Ministry (6.7 miles)
  • Mason Christs Church At (8.1 miles)
  • Heritage Presbyterian Church (8.3 miles)

Physicians

  • Bethesda Group Practice (2.5 miles)
  • Health First Physicians (2.6 miles)
  • Clarkson Eyecare (2.6 miles)
  • Goshen Family Practice (3.5 miles)
  • Kode Murthy (3.9 miles)
  • Gastroenterology Specialists (4.7 miles)
  • Cardiology Center of Cincinnati (4.8 miles)

Parks

  • Weller Park (4.1 miles)
  • Swaim Park (5.4 miles)
  • John Heisler Park (5.5 miles)
  • Kroger Hills (6.4 miles)
  • Cottell Park (6.5 miles)
  • Blue Ash Summit Park (6.9 miles)
  • Chamberlin Park (7.6 miles)

Hospitals

  • TriHealth Seniority - TriHealth Bethesda North Hospital (4.6 miles)
  • Trihealth Connect Training (4.8 miles)
  • Cincinnati Children's (5.5 miles)
  • Midwest Process Innovation (6.6 miles)
  • Mercy Health - The Jewish Hospital (6.6 miles)
  • Micu 4 (7.5 miles)

Cafes

  • Starbucks (6.9 miles)
  • Silverton Cafe (7.9 miles)
  • Starbucks (8.4 miles)

Transportation

  • KI/Miami Valley Railroad - Losantiville Station (7.7 miles)

Frequently Asked Questions

Where is Otterbein Loveland?

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