Mill Creek Nursing & Rehabilitation

Pros

• The staff members at Mill Creek are described as very nice and helpful.
• Residents can enjoy engaging activities such as bingo, arts and crafts, and live music from visitors.
• There is a strong sense of responsiveness from the staff when questions are asked.
• The facility offers 24/7 care, which provides peace of mind for families.

Cons

• The director of nursing and assistant director of nursing exhibit unprofessional and unfriendly behavior towards staff.
• Staff members speak to their colleagues with little respect.
• The care provided to patients is described as terrible, leading to severe malnutrition.
• Patients are not properly hydrated, resulting in emergency room visits.
• Important medications are neglected based on a patient's verbal refusal, which raises concerns about decision-making for those in vulnerable conditions.
• Staff fail to assist patients with eating and do not ensure they are taken to the dining room for meals.
• There is a lack of care within the facility, as evidenced by staff leaving food without ensuring it is consumed.
• Staff provide misleading information during care conference calls.
• Smoking among staff outside leads to consistent short staffing issues in the facility.

Review

The experiences shared by families regarding the quality of care in nursing facilities highlight a stark contrast between different locations, underscoring significant discrepancies in professionalism and patient well-being. A common theme emerged from multiple reviews, showcasing the frustrations endured by families who felt their loved ones were not receiving adequate care.

One particularly disheartening account details the experiences of a family member whose mother was admitted to a facility where they claimed to provide 24/7 care. Unfortunately, the reality was far removed from these assurances. Over just four weeks, the elderly woman suffered severe weight loss, shedding approximately 40 lbs. This alarming decline was compounded by reports that she had been inadequately hydrated. The situation escalated to such an extent that she required emergency medical attention due to malnutrition—a condition described unequivocally as "severe" by healthcare professionals. This case stands as a poignant reminder of the potential consequences when facilities fail to meet basic care requirements for vulnerable patients.

Moreover, concerns were raised about how staff handled medication adherence for residents with cognitive impairments like dementia. In this specific instance, it became apparent that staff had allowed the patient’s own wishes—expressed during moments of confusion—to dictate whether or not essential medications were administered. The notion that individuals with significant health challenges could participate in decision-making without proper oversight is troubling and raises ethical questions about patient rights versus safety standards in healthcare practices.

Communication between facility staff and family members also appeared to be fraught with misunderstandings and inconsistencies. During care conference calls designed to update families on their loved ones’ conditions, caregivers reportedly provided inaccurate information, leading families to question transparency and trustworthiness within the establishment. The lack of reliable communication only intensified feelings of frustration and helplessness among families trying to advocate for better care for their loved ones.

In stark contrast stands another evaluation from a family who expressed satisfaction with the Mill Creek facility where their mother resides. They praised its commitment to offering engaging activities like bingo, arts and crafts, and live music performances from external visitors—all contributing factors toward creating a supportive environment for residents. Importantly, this family highlighted the staff's attention to detail; they found caregivers readily available to answer questions and provide support whenever needed.

This juxtaposition between two experiences serves as a reflection of broader systemic issues within nursing homes—the absence of consistent standards in both personnel conduct and levels of care can significantly affect patient outcomes. While some facilities manage to cultivate nurturing environments conducive to recovery and social activity, others may fall short due to unprofessional management or insufficient staffing dedicated to resident needs.

For families navigating these challenging decisions regarding elder care, these reviews serve as both warnings and reassurances—pointing out critical elements that should be considered when choosing suitable living situations for their loved ones. Engaging with current reviews from other families can offer insight into specific facilities' operations while highlighting both commendable practices and areas necessitating reform across nursing home settings nationwide. Ultimately, ensuring quality eldercare must remain at the forefront—a goal attainable only through improved oversight, compassionate staff interactions, transparent communication practices—and an unwavering commitment to respecting each resident's dignity and personal health needs.

Hospitals

• Galion Community Hospital (0.1 miles)
• Galion Community Hospital (0.8 miles)
• Bucyrus Community Hospital (10.9 miles)

Physicians

• Gch Orthopedic Center (0.1 miles)
• Huggins Tyler K MD (0.7 miles)
• Gch Family Practice (0.9 miles)
• Crawford Eye Clinic (1.1 miles)
• Ashley LeAnn Miley Bryant, MD (1.4 miles)
• Obstetrics-Gynecology-Galion (2 miles)
• A+ Technology Hearing Aid Services (7.5 miles)

Cafes

• Tim Hortons (0.9 miles)
• The Cove Coffee Shop (9 miles)
• Pelican Coffee House (10.6 miles)

Restaurants

• Burger King (0.9 miles)
• Pizza Hut (1 miles)
• Taco Bell (1 miles)
• China Garden (1.1 miles)
• McDonald's (1.1 miles)
• Wendy's (1.3 miles)
• Eighteen-O-Three Taproom (1.4 miles)

Places of Worship

• Maddox Memorial Temple Cogic (1.1 miles)
• Community Christian Church (1.3 miles)
• Southern Baptist Convention (1.3 miles)
• Church of Jesus Christ of Latter Day Saints (1.4 miles)
• Church of Christ (1.8 miles)
• Kingdom Hall Jehovah's Witnesses (1.9 miles)
• The Revolution Student Ministries (2.6 miles)

Pharmacies

• Rite Aid (1.2 miles)
• Quay Drugs (1.3 miles)
• Discount Drug Mart (1.4 miles)
• Rite Aid (6 miles)
• Walmart Pharmacy (9.5 miles)
• CVS Pharmacy (10.4 miles)
• Wellspring (11.7 miles)

Transportation

• U-Haul Neighborhood Dealer (2.7 miles)
• Galion Municipal Airport (GQQ) (4.9 miles)
• U-Haul Neighborhood Dealer (4.9 miles)
• Csx (5.7 miles)
• U-Haul Neighborhood Dealer (6.9 miles)
• Buckeye Taxi (10.3 miles)
• Norfolk Southern (10.9 miles)

Parks

• Marshall Park (9.6 miles)
• Unger Park (11.3 miles)
• Lexington Community Park (12 miles)