925 Wagner Avenue, Galion, OH 44833
For more information about senior living options: (844) 490-3973
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The staff are described as a great group of caring professionals. They remain cheerful and friendly, and work to make residents feel at home. The staff and management at the Galion location are awesome. The facility is very clean. The facility is described as five-star overall, with food being an adjustment. Nurse Brittany has proactively called to arrange appointments for the foot doctor and for blood work. Shannon has helped with obtaining important documents for medical visits. A cousin notes that the facility has great food.
The reviewer states the facility is awful and plans to move their grandma out. They claim the doctor and most nurses do not take proper care of the residents. There is a persistent smell on the grounds with cigarette butts scattered around. A family member reports their grandma ended up in the hospital twice due to lack of monitoring and incorrect medications. Aides are described as lazy, personal belongings go missing, and the food is horrible and frequently runs out. Staff allegedly coached residents to misrepresent their wishes to family during calls. An uncle reportedly was not offered a shower for six days, wore the same clothes for days, and meds were messed up. The facility is criticized for allowing smoking on the property and for overall neglect of residents.The range of experiences at the Galion location runs from warmly positive to deeply troubling, all reflected in a chorus of voices that speak to both the strengths and serious shortcomings of the facility. Several reviewers paint a picture of a place staffed by a great group of caring professionals who stay cheerful and friendly, do their best to keep residents feeling at home, and show genuine appreciation for the people who live there. In these accounts, the staff's dedication shines through in the everyday moments: smiling faces, a willingness to help, and a sense that, for many families, the people who work there are a steadying, compassionate presence. For some families, the Galion location feels like a blessing, a place where management and workers strive to create a welcoming, home-like atmosphere and where residents are treated with kindness and respect.
There are notable highlights about interactions with individual staff members and the sense that some team members go above and beyond. One review mentions nurse Brittany as someone who reaches out to coordinate care, calling to arrange appointments for a foot doctor and for blood work, signaling attentiveness to a resident's medical needs. Another reviewer points to Shannon as a facilitator who helps gather documents - even for those with special needs - suggesting that, at times, the facility can mobilize support effectively and efficiently. There is also a mixed but positive nod to the comfort of social routines and the general cleanliness of the facility, with a comment that the environment is very clean and that the food experience, while not without caveats, is something the staff and management work to address. In a few instances, family members describe a sense of gratitude, saying they feel fortunate or blessed to have their loved ones there, underscoring the value they see in the people who operate the place.
Yet, interwoven with these affirmations are stark cautions and serious complaints that reveal a much more troubling side of the same operation. Some reviewers label the facility as "awful" and swear they would not wish it on anyone, describing a neglectful approach to medical care and questioning the attentiveness of doctors and nurses. Specific concerns include a failure to monitor residents properly and to ensure that medications are administered correctly, as well as a pervasive sense that basic safety and health standards are not being met. One reviewer even recalls hospitalizations that occurred because residents were not adequately watched or medicated, and another laments a persistent odor and the presence of cigarette butts on the grounds, painting a portrait of environmental conditions that feel uncared for and potentially hazardous.
Communication and autonomy emerge as another major point of contention. A prominent complaint is that residents share a phone line, leading to busy signals and long holds before a loved one can be reached or an aide can assist with a call. Beyond basic access, at least one reviewer describes an intrusive and ethically troubling experience in which social services tried to extract and control personal finances, with the facility allegedly telling the Social Security office that there was no one available to manage finances that the family members themselves were handling. The reviewer accuses staff of pressuring the resident to say certain things to family members and of coaching the resident during calls - an accusation that, if true, raises serious concerns about consent and respect for the resident's independence.
Other reviews amplify concerns about day-to-day operations and the quality of life inside the facility. Some mention that aides can appear lazy, that personal belongings go missing, and that the food is often problematic, with repeated shortages or less-than-appetizing options. The critique extends to the facility's outdoor environment, where smoking is reportedly allowed on the property, raising questions about smoke exposure and the overall safety for residents who may have sensitivity or health concerns. Together, these observations sketch a scene of inconsistent care where the best intentions of staff can be undermined by systemic issues or gaps in supervision and policy enforcement.
One particularly distressing account focuses on a short-term stay that devolved into neglect: a user recalls an uncle who did not receive a shower for six days, wore the same clothes for three days, slept in without being checked, and faced medication errors. This account, if accurate, highlights potential lapses in basic daily care and oversight that would be troubling in any care setting and suggests a need for urgent review and corrective action at the facility.
Taken as a whole, the collection of reviews presents a facility with two very different faces. On one side is a group of committed, compassionate professionals who strive to foster a comforting, home-like atmosphere and who make meaningful connections with residents and their families. On the other side are serious concerns about health and safety, privacy violations, inconsistent care, and environmental issues that threaten residents' well-being. The divergence among these experiences suggests that while Galion can be a good fit for some families and residents, it may be a place where risks and quality gaps require careful scrutiny, clear expectations, and ongoing oversight. For anyone considering this location, weighing the positive testimonies about supportive staff against the significant criticisms about care, safety, and autonomy will be essential in making an informed choice for a loved one.
45 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Galion Pointe in Galion, OH is a fully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to stay connected and entertained. There is also outdoor space and a garden for residents to enjoy the fresh air and take walks.
Dining at Galion Pointe is restaurant-style, offering delicious meals prepared according to special dietary restrictions. The community also has a dining room where residents can enjoy their meals together. Additionally, housekeeping services are provided to maintain cleanliness and orderliness.
The care services at Galion Pointe include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. The community also offers specialized care for those following a diabetes diet. A mental wellness program is available to promote emotional well-being among residents.
Residents at Galion Pointe can engage in various activities throughout the day, including resident-run activities and scheduled daily activities organized by the staff. This helps foster social interaction and keeps residents engaged in meaningful pursuits.
The location of Galion Pointe is convenient, with nearby cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to essential amenities and services in the surrounding area.
Overall, Galion Pointe provides a comfortable and supportive environment for seniors who require assistance with daily tasks but still want to maintain their independence.
Galion Pointe is located at 925 Wagner Avenue, Galion, OH 44833 in Richland County, Ohio
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