Countryside Manor Nursing And Rehabilitation
Save1865 Countryside Drive, Fremont, OH 43420
For more information about senior living options: (844) 490-3973
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Countryside Manor in Fremont, Ohio has been the source of a wide range of experiences for families who place trust in its care. Across several accounts, loved ones from Jacksonville, Florida, and local visitors describe moments of profound relief and gratitude when their relatives began receiving care, while also voicing concerns that touch on cleanliness, staffing, communication, and administration. Taken together, the reflections paint a picture of a facility that can feel like a life raft to families separated by distance, yet one that some find inconsistent in day-to-day operations and responsiveness.
Several visitors emphasize the strength of the caregiving team. A mother visiting for a few days in June after her son was moved there on Mother's Day describes Countryside Manor as "everything I hoped for and more." She highlights the facility's cleanliness, organization, and the kindness and hospitality of the staff from the moment of entry. The sense of peace she felt seeing her son well cared for is paired with sincere appreciation for a team that she says acts with warmth, genuineness, and compassion. In another glowing note, a mother from Jacksonville says that Brooke, the case manager, helped soften her initial reluctance with compassion and confidence, and that the nursing staff, caregivers, and especially Darlene, the Director of Nursing, have made a meaningful difference in her son's care. FaceTime calls have also allowed her to stay connected, underscoring the emotional bridge the facility provides for families who cannot be present.
Alongside these affirmations, there are constructive cautions rooted in day-to-day realities. One family member praises the overall care but urges the facility to deeply sanitize vacated rooms before new residents move in. They stress that, in their experience, an empty room was moved into after only a light sweep and that deep cleaning should be standard practice to prevent infections - a concern framed by their professional background in cleaning and infection control. This highlight reflects a broader plea for rigorous housekeeping practices that protect all residents, especially in communal settings where illness can spread quickly.
The tapestry of experiences also includes pointed, difficult feedback. A reviewer recounts a devastating decline: a bed-bound, legally blind mother who reportedly received limited help with hygiene, meals, and clothing management, with a coroner's finding of pneumonia after her death. The tone is one of deep disappointment and concern for the level of daily care and dignity afforded to a resident who depended on staff for essential needs. This account stands in contrast to the more celebratory stories and serves as a stark reminder that even in facilities praised for kindness and perseverance, gaps in routine care can have tragic consequences.
Communication and governance emerge as recurring bones of contention in a few reviews. One long, detailed account describes persistent difficulty getting return calls, follow-ups on appointments, and timely responses to family questions, with praise reserved for a single staff member who effectively acts as a liaison. Issues surrounding power of attorney, patient rights, and the sharing of information to a designated family member are described as points of friction, especially when the state intervened in a matter and actions were taken without the family's knowledge. Billing concerns and the need for corporate contact information are mentioned as part of a broader sense that some administrative processes could be more transparent and responsive.
Despite these concerns, there are also positive, corrective memories from other visitors. One reviewer who visited a relative during the height of the pandemic emphasized that the staff kept the coronavirus out of the building, keeping residents safe and showing a capacity for strict infection control. Another account celebrates staff who provided comfort and clarity at the end of life, noting that Heartland Services worked seamlessly with the team to help the family understand the process and find peace. Several comments round out the picture with praise for kindness, helpfulness, and strong clinical support - describing the food as good, therapy as effective, and individual staff members (such as Lisa) as standout nurses.
The spectrum closes with mixed, candid impressions about the facility's overall environment. A few reviews describe Countryside Manor as a place that can feel overcrowded or impersonal at times, with some staff members overworked and under-resourced, while others recount compassionate, attentive care and robust patient-family communication. There are heartfelt reminders to consider individual needs and experiences - what feels like warmth and excellent care to one family can feel less effective or less responsive to another, depending on the day, the staff on duty, and the specific situation of a resident.
Taken together, Countryside Manor's narrative is one of high human warmth and genuine dedication from many caregivers, paired with real concerns about consistency in housekeeping, staffing levels, communication, and administrative responsiveness. Families consistently acknowledge care that is delivered with kindness and a sense of family-like devotion, especially from standout staff and case managers. At the same time, several reviews underscore the importance of rigorous cleaning practices, clear communication aboutPower of Attorney and patient rights, prompt follow-up on inquiries, and transparent handling of billing and governance. For those considering Countryside Manor, the stories suggest a facility capable of remarkable compassion and connection, while also highlighting areas where the experience can vary and where ongoing attention could further elevate the standard of care across all shifts and all residents.
Countryside Manor Nursing and Rehabilitation in Fremont, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, a dining room, a fitness room, a gaming room, a garden, and outdoor space to enjoy the surrounding countryside.
Residents can take advantage of housekeeping services and move-in coordination to make their transition into the community as smooth as possible. There are private bathrooms in each unit for added comfort and privacy. The community also provides restaurant-style dining with special dietary restrictions taken into consideration.
For entertainment and relaxation, residents have access to a small library and can participate in resident-run activities. They can also make use of the onsite wellness center and Wi-Fi/high-speed internet. Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments.
In terms of care services, Countryside Manor offers 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained caregivers. The staff is also experienced in medication management and preparing meals according to specific dietary restrictions such as diabetes diets.
The community strives to promote mental wellness through its dedicated program. In addition, there are concierge services available for any additional needs or assistance required by the residents. Planned day trips are organized regularly for residents to explore the local area. With nearby parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals in close proximity, residents have convenient access to various amenities outside the community.
Overall, Countryside Manor Nursing and Rehabilitation provides a comfortable and supportive environment for seniors seeking assisted living care in Fremont.
Countryside Manor Nursing And Rehabilitation is located at 1865 Countryside Drive, Fremont, OH 43420 in Sandusky County, Ohio
Countryside Manor Nursing And Rehabilitation on seniors.fyi includes 10 photos including images showing healthcare, interior, landscaping, rehabilitation, bedroom, office, park, wheelchair, and more.
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