Overall Review of Countryside Manor Nursing And Rehabilitation
common14 reviews mention this
Staff friendliness stands out
Residents and families frequently describe staff as friendly and caring.
Across many reviews, people mention kind interactions, helpful front-office support, and caregivers who explain things clearly. Several families also describe compassion during difficult situations, including end-of-life care and rehab. A few reviews go the other way, citing rudeness or problems with communication, but the overall feedback is strongly positive on how staff show up day to day.
caveat7 reviews mention this
Cleanliness is mixed
Clean rooms are praised, but some reviews report cleaning and hygiene problems.
Positive reviews repeatedly note clean, organized spaces and rooms that smell clean. At the same time, multiple reviews describe hygiene lapses, including rooms not being deep cleaned before new residents move in and concerns about soiled linens, odors, or cleanliness after a move. One review ties poor cleanliness directly to infection risk, while another says the facility is dirty and the food is terrible, so expectations appear inconsistent.
caveat10 reviews mention this
Staffing and responsiveness concerns
Several residents describe understaffing and difficulties getting follow-through.
A recurring theme in the negative reviews is understaffing, with claims that care needs go unmet and patients donât get the help they deserve. Some reviewers also describe communication breakdowns, including not getting return calls, limited follow-up on appointments, or management decisions happening without family input. While other reviews describe attentive care and fast responses when called, the staffing and responsiveness issues show up often enough to be a clear caveat.
common5 reviews mention this
Food quality varies by review
Dining gets both praise for taste and complaints about quality.
Some families say the food is delicious and that their loved ones like the meals, including specific visits where they ate with residents. Other reviews are more critical, citing terrible food, difficulty getting food prepared properly, and complaints that meals arenât good enough. This split aligns with the communityâs focus on restaurant-style dining options and diet restrictions, but residentsâ experiences still donât appear consistent.
common3 reviews mention this
Rehab and therapy support shows up
Families mention rehab progress and therapy support during stays.
Several reviews describe rehabilitation going well, including mentions of physical therapy and positive experiences as residents recover. Some families also describe understanding and support during late-stage care, with services that helped them through the end-of-life process. A few other reviews criticize the level of care when staffing is an issue, but therapy and rehab are still part of the positive experience for many reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
82 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Health Department (0.1 miles)
ProMedica Memorial Hospital - Laboratory (2.9 miles)
Memorial Hospital (2.9 miles)
Pro Medica Memorial Hospital (2.9 miles)
Elmwood Healthcare Center At The Springs (7 miles)
Countryside Manor Nursing And Rehabilitation on seniors.fyi includes 10 photos including images showing healthcare, interior, office, landscaping, rehabilitation, bedroom, decor, reception, and more.
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Countryside Manor Nursing And Rehabilitation photos
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Interior
Outdoors
Decor
Building
Windows
Landscaping
Exercise Equipment
Office
Healthcare
Facility
Interior
Decor
Bedroom
Dining, Windows, and Lighting
Landscaping
Building and Architecture
Outdoor and Wheelchair
Outdoors and Park
Exercise Equipment and Physical Therapy
Healthcare
Office
Waiting Area and Reception
Rehabilitation
Exercise
Facility
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