Countryside Continuing Care in Fremont, OH

Pros

• The care provided at Countryside Manor is outstanding and brings peace to families.
• The facility is clean, well-organized, and staffed by kind-hearted people.
• The hospitality is warm, genuine, and comforting.
• Families feel grateful knowing their loved ones are in capable, loving hands.
• The nursing staff and caregivers are dedicated and treat residents like family.
• FaceTime calls allow families to stay connected and reassured.
• The staff is friendly, patient, and communicates in clear, understandable terms.
• Countryside Manor is described as a warm, friendly place with great patient care.

Cons

• They describe the facility as understaffed and unable to provide adequate care to residents.
• Rooms aren't deep cleaned before new residents move in, leaving dirty spaces and infection concerns.
• The food quality is poor and the kitchen is not meeting residents' needs.
• Management is criticized as terrible and uncaring, with short-staffing undermining resident care and trust in leadership.
• Family communication is unreliable, with repeated missed calls and no follow-up on appointments.
• Residents are left in unsafe or uncomfortable conditions, such as being crooked in bed with garbage and food on floors due to insufficient staff.
• The facility is described as dirty and unprofessional, resembling an abandoned hospital.
• Staff behavior includes rudeness and talking negatively about residents in front of visitors.
• A resident's death occurred with a coroner citing pneumonia, raising concerns about the level of care.

Review

Countryside Continuing Care in Fremont is best suited for families seeking long-term skilled nursing and rehabilitation where frontline caregiving and personal warmth carry real weight. This community often earns trust through hands-on nursing and aides who demonstrate genuine kindness, daily attentiveness, and a willingness to collaborate with family members. It is particularly attractive to those who are geographically distant and need reliable, frequent contact with staff to feel connected to their loved one's progress. When rooms and common areas are clean, and the care team shows steady compassion, the overall experience can offer substantial peace of mind for families confronting difficult decisions.

Those weighing alternatives should consider this community only if reliability in staffing and administration aligns with expectations. Several reviews flag persistent understaffing and inconsistent follow-through on calls and appointments, which can compromise timely care and family communications. For residents with complex medical needs, or for families that demand highly predictable operations and aggressive management oversight, other options with stronger nurse-to-resident ratios or more consistent administrative responsiveness may be preferable. Also, when room readiness and food quality become ongoing concerns, exploring facilities with documented reliability in these areas is prudent.

The strongest positives here are the caregiving demeanor and the sense that residents are treated like family. Families frequently praise the nursing staff and aides for being attentive, patient, and approachable, noting that caregivers provide difference-making support during rehab and daily activities. The facility's emphasis on family connections is evident in stories of FaceTime updates and proactive case management, with several residents benefiting from rehab-focused programs and therapy that support meaningful progress. Cleanliness and a welcoming, updated environment reinforce the impression of a well-maintained campus when staffing aligns with needs.

Yet the downsides are meaningful and, at times, destabilizing. Understaffing remains a recurring theme across reviews, with accounts of too few aides for the number of patients and delays in routine care. Management communication can be inconsistent, and important information - such as billing or changes in authorization - is not always conveyed promptly. Reports of rooms or moves not being deeply cleaned before occupancy, mixed quality in meals, and intermittent responsiveness to family concerns further complicate the experience. These issues can erode confidence, especially for families navigating medical decisions from afar or overseeing fragile loved ones.

In weighing the pros against the cons, the practical calculus is clear. If a resident needs compassionate day-to-day care, regular nursing attention, and rehabilitative momentum delivered by a caring team, Countryside Manor can offset meaningful risks when staffing is steady and leadership remains actively engaged. The key is to enter with grounded expectations: ongoing oversight, proactive communication from the top down, and real-time assurance that room cleanliness, meal quality, and timely responses are consistently prioritized. For families willing to establish clear channels, set expectations, and visit regularly, the positives can outweigh the negatives.

To make a well-informed move, prospective families should schedule thorough tours and specifically probe staffing ratios on each shift, speak directly with the Director of Nursing and the administrator about escalation paths, and request recent QA metrics. Ask for examples of how communication with families is handled during a crisis, and verify how FaceTime or other remote updates are coordinated. Inspect meal quality during a couple of meals, and observe housekeeping practices during a floor tour. Finally, assess the facility's ability to maintain a stable staff, track improvements, and implement consistent deep-cleaning protocols. Countryside Manor remains a solid option for many, provided these operational benchmarks are clearly demonstrated and consistently met.

This part of Fremont, Ohio offers a convenient location with easy access to essential services such as hospitals, pharmacies, and physicians. ProMedica Memorial Hospital and various healthcare facilities are within a few miles, ensuring quality medical care is readily available. There are several dining options nearby, including Tailgators Sports Bar and Woody's Drive In for casual meals. Places of worship like Grace Lutheran Church and First Presbyterian Church provide spiritual support for residents. Birchard Park offers a peaceful outdoor space for leisurely walks and relaxation. Transportation services like Get You There Taxi are available for seniors who may need assistance getting around. Overall, this area provides a mix of practical amenities and community resources that can support a comfortable and fulfilling senior living experience.

Hospitals

• Health Department (0.1 miles)
• ProMedica Memorial Hospital - Laboratory (2.9 miles)
• Memorial Hospital (2.9 miles)
• Pro Medica Memorial Hospital (2.9 miles)
• Elmwood Healthcare Center At The Springs (7 miles)
• Hospice of Memorial Hospital (7.1 miles)
• The Bellevue Hospital (7.3 miles)

Restaurants

• Tailgators Sports Bar (0.7 miles)
• Tackle Box II (1.2 miles)
• Woody's Drive In (1.3 miles)
• Lee's Famous Recipe Chicken (1.5 miles)
• Golden Dragon Restaurant (1.5 miles)
• Elroy's Deli Market (1.7 miles)
• Scarpetta's (1.7 miles)

Physicians

• Fremont Family Practice (1.3 miles)
• Birchard Medical Center (1.8 miles)
• Thomas Hadley MD (2.8 miles)
• ProMedica Sleep Center - Fremont (2.9 miles)
• Tele Nurse (2.9 miles)
• Northwest Ohio Cardiology Consultants (2.9 miles)
• Advanced Neurologic (2.9 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Grund Drug Company (1.8 miles)
• Kroger Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Rite Aid (2.6 miles)
• Discount Drug Mart (5.8 miles)
• Rite Aid (6.8 miles)

Places of Worship

• Fremont Service (1.8 miles)
• Grace Lutheran Church (1.8 miles)
• First Presbyterian Church (1.9 miles)
• Diocese Of Toledo (2 miles)
• Mount Pleasant Baptist Church (2.1 miles)
• Fremont Bible Baptist Temple (2.2 miles)
• First United Methodist Church (6.7 miles)

Parks

• Birchard Park (2.4 miles)
• Cherry Street Park (6.2 miles)

Transportation

• Get You There Taxi (3.1 miles)
• U-Haul Neighborhood Dealer (3.5 miles)

Cafes

• Starbucks (6.6 miles)