4250 Sodom Hutchings Road, Cortland, OH 44410
For more information about senior living options: (844) 490-3973
The facility has a great team of caring staff who go the extra mile to take care of residents and their loved ones. The dietary staff prepare amazing and delicious meals and consistently go the extra mile for residents. Concord Care Center of Cortland is a family-oriented environment where the staff are caring and treat residents as their own family members. The facility is beautiful with scenic outdoors, and the staff provide an amazing experience. The staff are appreciated for their kindness, and the reviewer had a positive experience thanks to them.
The facility is described as extremely unprofessional, filthy, and incompetent. There was only one phone line, and it was hard for anyone to get an answer. When someone did answer, the staff were unprofessional, making the caller feel like they were contacting a private residence. Nurses were rarely caring or timely, with long delays before anyone would respond. The environment is described as disgusting, with the place smelling horrible and the resident fearing for their life. The facility is accused of prioritizing insurance over patient care and of failing to provide timely medical appointments. Family members were never notified about a loved one’s passing, indicating a lack of care. There are reports of pest problems and dirty, unsanitary conditions with rude staff.Concord Care Center of Cortland is best suited for families that prioritize a warm, home-like atmosphere and strong, service-minded meal support, where the environment feels comfortable and familiar and the dining experience is genuinely enjoyable. It can work for residents who benefit from a family-oriented vibe and a facility that showcases welcoming common areas and pleasant outdoor spaces. This community can be a reasonable fit for those who want a place that feels personal and less clinical, with decisive leadership on day-to-day routines around meals and social engagement. However, it is not the right match for families chasing flawless clinical oversight, absolute consistency in staffing, or rock-solid hygiene standards from shift to shift.
On the upside, the strongest practical pro is the evident emphasis on staff who aim to go the extra mile when the right caregivers are on duty. When evaluating care, the positive testimonials highlight caring individuals who treat residents like family and a kitchen team that delivers enjoyable, well-prepared meals. The setting itself, with its appealing architecture and accessible outdoor space, helps residents feel comfortable and less institutional. For families who can align with a responsive, personable caregiving tone and value a facility that prioritizes social warmth and culinary quality, these factors can translate into meaningful day-to-day comfort and satisfaction.
Yet the cons are consistently serious and should not be minimized. Multiple reviews describe unprofessional conduct, cleanliness lapses, and apparent neglect that compromise safety. Persistent reports of delayed responses to calls, lights left on or ignored, and a perception that nurses or aides are not reliably present during critical moments create real risk for residents. Hygiene issues, odor, waste, visible dirt, along with reports of pests and an overall sense of a run-down environment, signal fundamental problems with cleanliness and facility maintenance. The most alarming anecdotes connect these conditions to acute illness and distress, including hospital readmissions and even deaths, underscoring that medical emergencies could be mishandled or missed.
These strengths and frailties do not cancel each other out. The positive elements, proactive dining staff, a homey culture, and a pleasant physical setting, are meaningful for daily life and emotional well-being but are insufficient when medical oversight, timely care, and hygiene are inconsistent. For a resident with high medical needs, complex care requirements, or a history that requires meticulous monitoring, the risk calculus tilts toward alternatives with stronger staffing reliability, clearer communication protocols, and demonstrably cleaner environments. In short, the favorable aspects can comfort families in the short term, but the recurring care and safety gaps make sustained confidence hard to achieve.
Decision-makers should go in with clear, evidence-based questions and a concrete plan to verify what matters most: staffing consistency, response times, and cleanliness. Ask for recent survey findings and state inspection outcomes, request to observe a shift change, and monitor response speed to routine calls for assistance. Interview multiple frontline staff and supervisors about escalation processes, medical coordination, and discharge planning. Check whether there is an on-site medical director, how medications are managed, and how family communication is documented and shared. If those controls are weak or opaque, alternatives with stronger QA processes and transparent accountability are likely a wiser long-term choice.
The recommended conclusion is decisive: Concord Care Center of Cortland can be a fit for families who prize warmth, social engagement, and dining quality, and who are prepared to actively advocate for their loved one. For anyone prioritizing consistent clinical oversight, clean and well-maintained surroundings, and reliably responsive staff, alternatives deserve serious consideration. Prospective families should place a premium on verified staffing patterns, rigorous cleanliness standards, and clear, proactive communication before committing, and should not hesitate to compare with facilities that demonstrate steadier performance across core care metrics.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Concord Care Center Of Cortland in Cortland, OH is an assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and fully furnished living environment, complete with cable or satellite TV and Wi-Fi/high-speed internet access for entertainment and connectivity.
Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated. For those who prefer to do their own meal preparation, there is a kitchenette available. Housekeeping services ensure that the living spaces are always clean and tidy.
Concord Care Center Of Cortland also offers various activities to promote social engagement and well-being. Residents can participate in resident-run activities as well as scheduled daily activities organized by the staff. A small library is available for reading enthusiasts.
The care services provided at Concord Care Center Of Cortland include 24-hour supervision to ensure the safety and well-being of all residents. Trained caregivers assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications correctly.
The community has a mental wellness program in place to support the emotional health of residents. This includes personalized care plans tailored to individual needs. Special dietary restrictions are also accommodated to meet the specific nutritional requirements of each resident.
Concord Care Center Of Cortland is conveniently located near cafes, physicians' offices, restaurants, and places of worship, providing easy access to additional amenities and essential services for residents' convenience.
Overall, Concord Care Center Of Cortland offers a welcoming and supportive environment where residents can thrive while receiving personalized care and enjoying a range of amenities and services that enhance their daily lives.
Concord Care Center Of Cortland is located at 4250 Sodom Hutchings Road, Cortland, OH 44410 in Trumbull County, Ohio
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