Cortland Center

Pros

• The staff at Cortland Healthcare Rehabilitation treated residents like family, providing exceptional care and support during difficult times.
• Many patients appreciated the politeness and professionalism of the nursing staff, creating a positive environment for recovery.
• The facility features a beautiful and clean rehab wing, making residents feel comfortable and respected during their stay.
• Residents enjoyed engaging with other residents and appreciated the friendly atmosphere fostered by some staff members.
• The meals provided were considered better than average cafeteria food, with a variety of options available for residents to choose from.
• Family members received encouragement from the facility’s staff to visit as much as they wanted, promoting a supportive experience for both residents and their families.

Cons

• The facility is filthy, with grotesquely stained and sticky floors, and unappetizing food.
• Residents experience long wait times for assistance, sometimes over 45 minutes, indicating understaffing and a lack of management concern.
• Unprofessional behavior from some nursing staff includes discussing other residents inappropriately while in the hallway.
• Administration is unavailable to address family concerns, leading to frustration among visitors.
• The food quality is poor and not appealing, as noted by both residents and their family members.

Review

The recent reviews for various healthcare facilities, including rehabilitation and nursing homes, reveal a complex tapestry of experiences that highlight both the strengths and weaknesses of care environments. On one hand, some patients and their families laud specific facilities for their clean and professional atmosphere alongside commendable staff interactions, while on the other hand, serious complaints about understaffing and food quality emerge with alarming frequency.

In one particularly stark review, the author depicts a facility as unkempt and unsanitary. The floors are described as grotesquely stained, sticky to walk across, and overall not conducive to comfort or health. This resident's discontent extends beyond the facility's hygiene; they also criticize the staff for being "mouthy," asserting that this negative atmosphere makes it unfathomable for them to consider staying in such an environment long-term. Such feedback underscores a crucial aspect of healthcare—environment plays a significant role in patient satisfaction and recovery.

Conversely, another reviewer shared a positive experience regarding their mother's rehabilitation journey at Cortland Healthcare Rehabilitation. They noted that the staff was exceptionally polite and professional, highlighting the spaciousness and cleanliness of private rooms. Their mother was well-cared-for by staff who treated her with respect despite her challenging circumstances. This sentiment is echoed by others who have experienced exemplary levels of service from nurses, therapists, activities coordinators, and even housekeeping staff who went above and beyond to ensure comfort during difficult times.

While many praised Cortland Healthcare for its modern facilities—including a rehab wing opened just months prior—the issue of communication surfaced in multiple reviews. Families lamented difficulties connecting with administration when problems arose or when they sought clarity on policies such as visitation rules or dietary options. One reviewer explicitly mentioned feeling like their concerns were not taken seriously by management despite repeated complaints about inadequate staffing leading to prolonged waiting times for essential assistance.

Food quality emerged as another common point of contention across several reviews. While some residents enjoyed a variety of meal options at Cortland Healthcare—complimenting its taste relative to standard cafeteria fare—others described meals as unappetizing or poorly prepared in different facilities. Feedback indicated that even well-intentioned dining experiences can falter if there’s inconsistency in menu planning or if dietary restrictions aren't adequately accommodated.

In summary, while certain healthcare facilities shine through excellent service quality—especially areas like physical therapy where tailored programs facilitate recovery—others falter due to systemic issues such as chronic understaffing and inadequate food services. These discrepancies paint an uneven landscape within long-term care settings where individual experiences vary significantly based on geographical location as well as specific facility management practices. As families make important decisions about care options for loved ones facing physical or cognitive challenges, understanding these nuanced perspectives may help guide them towards more suitable environments where compassion meets competence effectively.

Restaurants

• El Torero (0.5 miles)
• McDonald's (1.5 miles)
• Katie's Korner (2.4 miles)
• Hole In The Wall (3.6 miles)
• Antones Kitchen (5.2 miles)
• Eat'n Park Restaurant (5.3 miles)
• Wendy's (5.3 miles)

Physicians

• Cortland Family Medical Center (0.6 miles)
• Ashdown Thomas P & Diana K DPM (0.8 miles)
• Barnovsky Peter Dr (1.5 miles)
• Dr Ellis, O.D. (3 miles)
• Trumbull Mahoning Medical Group (3.9 miles)
• Howland Medical Pavillion (5.1 miles)
• Hope Center For Cancer Care (5.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (5.8 miles)
• Overholt's Champion Pharmacy (7.3 miles)
• Vienna Pharmacy Care (7.7 miles)
• Revco Drug Stores (8.3 miles)
• Rite Aid (8.6 miles)
• Rite Aid (8.9 miles)

Parks

• Mosquito Lake State Park (3.1 miles)
• Burbank Park (7.9 miles)
• Bristolville Park (8.3 miles)
• Brookfield Center (10.8 miles)

Cafes

• Fowler Grind (4 miles)
• The Mocha House (8.3 miles)
• Panera Bread (8.9 miles)

Hospitals

• St Joseph Urgent Care Center (5.1 miles)
• Surgery Center Howland (5.1 miles)
• Mercy Health - Heart and Vascular Institute, Eastland (7.9 miles)
• St Joseph Health Center (7.9 miles)
• Corporate Care (8.4 miles)
• Planned Parenthood (8.8 miles)

Transportation

• Winner Aviation (6.3 miles)
• Youngstown-Warren Regional Airport (YNG) (6.3 miles)
• Hertz Rent A Car (8.9 miles)

Places of Worship

• Bristolville Church (6.8 miles)
• Rock Solid Kids Ministry (7.2 miles)
• Champion Church of the Nazarene (7.8 miles)
• North Bristol Christian Church (9.1 miles)