Cortland Center

369 North High Street, Cortland, OH 44410

For more information about senior living options: (844) 490-3973

4 from 60 reviews
5 stars
40
4 stars
4
3 stars
2
2 stars
3
1 stars
11

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Top 5% Senior Living Community in 2021

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Overall Review of Cortland Center

Pros

  • pro The staff and therapy team are great.
  • pro Cortland Healthcare is an excellent rehab facility with caring, friendly staff.
  • pro Nurses and aides treated residents like family and cared for them with love.
  • pro The facility is beautiful, clean, and feels like a home.
  • pro The management and floor staff go above and beyond to provide quality care.
  • pro The PT and OT staff create programs to help residents recover quickly and safely.
  • pro The food is good with plenty of variety.
  • pro The staff are friendly and welcoming.
  • pro Cortland Healthcare has done an absolutely beautiful job keeping residents safe from Covid-19.
  • pro Families are consistently impressed with the level of care and communication.

Cons

  • pro They would not recommend the facility due to inconsistent staff and pain going unheard.
  • pro Some staff were friendly, but others were not, and medications were not always administered on time.
  • pro The nurses and STNAs were said to not care for the patient, leaving her wet in bed and without compression socks, with the call button out of reach.
  • pro The facility was described as filthy, with stained floors, sticky surfaces, and unappetizing food, and the staff were mouthy.
  • pro Administration and social workers were said to show zero care for patients unless they paid cash or were overinsured.
  • pro The facility was severely understaffed, with long shifts and insufficient training, failing to put residents’ needs first.
  • pro The level of care and concern for patients was described as non-existent, with mismanagement of medications and delays in doctor input.
  • pro Residents were left waiting for help for long periods, sometimes 45 minutes or more.
  • pro The place felt like a 100-year-old institution that dominates the patient rather than caring for them.

Review

Cortland Center is best suited for families seeking strong rehabilitation outcomes in a warm, home-like setting, especially for a loved one who is recovering from surgery or a serious medical event and will benefit from aggressive therapy and daily hands-on support. The campus has a renovated rehab wing, private rooms, and a setting that many families describe as welcoming and comfortable. When recovery is the priority and the goal is to regain independence quickly, Cortland Center often delivers meaningful gains through dedicated PT, OT, and nursing support. Those who want an emotionally supportive environment where staff feel like an extended family will find the atmosphere persuasive. The facility’s easy-to-navigate design and the emphasis on individualized care can shorten the path back to mobility for many residents. This combination, tangible rehab progress wrapped in a homelike vibe, defines the core appeal.

The strongest positives cluster around the therapy-based care and the staff who consistently demonstrate compassion and competence in the rehab and bedside roles. Families repeatedly cite effective therapy teams, attentive nurses and aides, and caring, patient-centered treatment. When a resident is compliant with a therapy plan, progress is often rapid enough to inspire confidence that independence can be restored. The facility’s cleanliness, the quality of the private rooms, and the sense that the care team treats residents like people rather than numbers reinforce this impression. Numerous accounts highlight administrative accessibility and staff willingness to go the extra mile, including attention to privacy, respectful visitation policies, and a general impression of teamwork across departments. For a parent or spouse watching a loved one recover, these factors can be decisive advantages.

Yet, a meaningful portion of reviews flags significant drawbacks that cannot be ignored in decision-making. Inconsistent staffing and reported under-staffing create real reliability gaps: long shifts, limited hands on deck at crucial times, and situations where residents wait for assistance or for basic needs to be met. Medication management issues surface in several accounts, with delays, miscommunications, or changes in medication without clear, timely physician input. Other safety concerns emerge in some reviews, call buttons left out of reach, patients left wet in bed, or gaps in basic care like compression socks or timely showers, that erode trust and raise red flags for families prioritizing consistent oversight. A minority of comments describe unprofessional behavior among staff and friction with administration, underscoring that not all shifts or departments operate at the same standard.

These pros and cons interact in meaningful, tangible ways. For residents who respond exceptionally well to therapy and who need a nurturing, family-like environment, the rehab-focused strengths can offset many day-to-day nuisances and occasional lapses when the care team is aligned and communicates clearly with families. The physical plant and private-room setup can reduce stress and support recovery, especially for those who value privacy and a quieter atmosphere. However, the most consequential risks, inconsistent staffing, variable medication oversight, and sporadic attention to safety, meaningfully temper the otherwise favorable rehab trajectory. In short, Cortland Center can be a powerful catalyst for recovery, but only when there is dependable staffing, transparent administration, and proactive communication across every level of care.

Alternatives should be strongly considered for families prioritizing consistent oversight and uniform care quality. If the primary concern is reliable medication administration, timely responses, and steady nurse-to-resident ratios, another community with a transparent staffing model and proven oversight may be preferable. For residents with dementia or complex chronic needs requiring constant, specialized attention, a facility with a more robust memory-care program and established protocols for daily care might deliver greater peace of mind. Families who have experienced mixed interactions with administration or who worry about accountability should test-drive several options, focusing on direct discussions with nursing leadership, clarifications of incident-report processes, and access to real-time updates about a loved one’s daily care.

Ultimately, Cortland Center offers a compelling blend of strong rehabilitative potential and a welcoming, home-like environment, but its value hinges on the consistency of frontline staffing and the immediacy of administrative accountability. The best fit is a family that values aggressive, well-coordinated therapy and is prepared to stay closely involved, checking on progress, asking pointed questions about medication administration, and ensuring every shift aligns with the resident’s care plan. Prospective families should conduct thorough tours, request to meet the rehab and nursing leads, and seek current, concrete metrics on staffing ratios and response times. When those elements align, Cortland Center can be an excellent catalyst for recovery; when they don’t, the risk of under- or mismanaged care rises, and alternatives deserve serious consideration.

Features

Housing

  • 68 resident community capacity 68 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cortland Center in Cortland, OH is an exceptional assisted living community offering a wide range of amenities and care services to cater to the unique needs of its residents. The community prides itself on providing a comfortable and fulfilling living environment that promotes independence and overall well-being.

Residents at Cortland Center can take advantage of various amenities designed for their convenience and enjoyment. A beauty salon ensures that residents can maintain their personal grooming routines, while cable or satellite TV provides entertainment options within the comfort of their fully furnished apartments. Community operated transportation is available for outings and appointments, with transportation arrangement services provided both for non-medical purposes and specifically to doctors' appointments.

Engaging activities are an integral part of life at Cortland Center. The community boasts a gaming room, fitness room, small library, and computer center, ensuring that residents have opportunities for mental stimulation and physical activity. Resident-run activities allow individuals to showcase their talents and contribute to the vibrant social atmosphere. Planned day trips provide exciting opportunities for exploration beyond the community's grounds.

When it comes to dining, Cortland Center offers restaurant-style dining with special dietary restrictions taken into consideration. Skilled chefs prepare delicious meals that meet specific dietary needs, including diabetes diets. Meal preparation and service take into account any assistance required by residents in carrying out activities of daily living.

Care services at Cortland Center are comprehensive and tailored to individual needs. With 24-hour call system supervision available, assistance with bathing, dressing, transfers, medication management, and meal preparation is readily accessible. A mental wellness program ensures that residents receive support for their emotional well-being.

Located conveniently in Cortland, OH, the community benefits from close proximity to various amenities outside its premises. Nearby cafes, parks, pharmacies, physicians' offices, and restaurants provide additional convenience for residents who wish to explore the surrounding area.

At Cortland Center in Cortland, OH, seniors can expect compassionate care within a supportive environment that caters to their needs. With an array of amenities and a commitment to providing the highest quality of care, residents can enjoy a fulfilling and enriching lifestyle in this assisted living community.

Nearby Places of Interest

Restaurants

  • El Torero (0.5 miles)
  • McDonald's (1.5 miles)
  • Katie's Korner (2.4 miles)
  • Hole In The Wall (3.6 miles)
  • Antones Kitchen (5.2 miles)
  • Eat'n Park Restaurant (5.3 miles)
  • Wendy's (5.3 miles)

Physicians

  • Cortland Family Medical Center (0.6 miles)
  • Ashdown Thomas P & Diana K DPM (0.8 miles)
  • Barnovsky Peter Dr (1.5 miles)
  • Dr Ellis, O.D. (3 miles)
  • Trumbull Mahoning Medical Group (3.9 miles)
  • Howland Medical Pavillion (5.1 miles)
  • Hope Center For Cancer Care (5.5 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (5.8 miles)
  • Overholt's Champion Pharmacy (7.3 miles)
  • Vienna Pharmacy Care (7.7 miles)
  • Revco Drug Stores (8.3 miles)
  • Rite Aid (8.6 miles)
  • Rite Aid (8.9 miles)

Parks

  • Mosquito Lake State Park (3.1 miles)
  • Burbank Park (7.9 miles)
  • Bristolville Park (8.3 miles)
  • Brookfield Center (10.8 miles)

Cafes

  • Fowler Grind (4 miles)
  • The Mocha House (8.3 miles)
  • Panera Bread (8.9 miles)

Hospitals

  • St Joseph Urgent Care Center (5.1 miles)
  • Surgery Center Howland (5.1 miles)
  • Mercy Health - Heart and Vascular Institute, Eastland (7.9 miles)
  • St Joseph Health Center (7.9 miles)
  • Corporate Care (8.4 miles)
  • Planned Parenthood (8.8 miles)

Transportation

  • Winner Aviation (6.3 miles)
  • Youngstown-Warren Regional Airport (YNG) (6.3 miles)
  • Hertz Rent A Car (8.9 miles)

Places of Worship

  • Bristolville Church (6.8 miles)
  • Rock Solid Kids Ministry (7.2 miles)
  • Champion Church of the Nazarene (7.8 miles)
  • North Bristol Christian Church (9.1 miles)

Frequently Asked Questions

Where is Cortland Center?

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