369 North High Street, Cortland, OH 44410
For more information about senior living options: (844) 490-3973
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The facility is excellent, with management and floor staff going above and beyond. Nurses and aides treat residents like family, caring for them with love. Cortland Healthcare is a great place to rehab, and the staff are outstanding. The staff provide great care and are friendly and helpful. The therapy department creates programs to help residents recover quickly and safely. The facility is beautiful, clean, and feels like a home, with caring staff. The staff are caring, thoughtful, and go out of their way to help residents feel safe. The nursing and rehab wings are well maintained, clean, and residents are well cared for. Management and front-line staff communicate well and keep families informed. The administrator is knowledgeable and compassionate, prioritizing residents' welfare and quality of care.
The nurses and STNA are described as not caring for the resident's mother-in-law. The resident was left wet in bed, without compression socks, and showers were not provided. The call button and phone were left out of reach. The administration and social workers are said to have zero care for the patient. The facility is filthy, with floors grotesquely stained and sticky to walk on, and the food looks unappetizing. The staff is described as mouthy and unprofessional. The facility is understaffed and management shows no concern for residents. Residents were left waiting for help for long periods, such as needing assistance to the restroom. There is a strong urine odor, and the nursing assistants are described as unkempt. The reviewers labeled the place as the worst nursing home ever.Cortland Center is best suited for families seeking strong rehabilitation-focused care in a warm, home-like setting where the therapy team and many frontline staff can deliver hands-on, compassionate attention. The facility has earned praise for its rehab outcomes, with residents often experiencing meaningful gains under the care of dedicated nurses, aides, PT/OT teams, and a kitchen and housekeeping staff that many families describe as genuinely helpful. A renovated, clean environment, private rooms in rehab, and an atmosphere that many families interpret as welcoming and supportive make it a compelling option for short-term recovery, post-acute care, and transitions back to independence.
That said, prospective residents and their loved ones should consider alternatives if consistent, flawless day-to-day oversight and ironclad accountability are non-negotiables. Several reviews flag concerns about administration and social work interactions, with anecdotes of slow responses, missing promises, and a perception that some staff are overextended or unfocused on resident needs. Understaffing, long shifts, and variability in how issues are escalated or resolved create a sense that, in certain moments, important resident needs may slip through the cracks. For families prioritizing uniformly predictable governance and rapid issue resolution, exploring other options may be prudent.
The strongest positives bloom in the rehab and daily-care domains. Therapy departments are repeatedly described as outstanding, with therapists who design practical, progressive programs that restore function and independence. Nursing and direct-care staff are frequently lauded for their kindness, attentiveness, and willingness to go "above and beyond," contributing to an atmosphere where residents feel seen and valued. The overall facility presentation - its recent remodeling, cleanliness, and the sense that staff and administration at times rally around residents' well-being - helps counterbalance the inevitable gaps that arise when staffing is stretched. For families focused on quality rehabilitation and friendly, responsive frontline care, Cortland Center delivers substantial value.
The main drawbacks center on consistency and management responsiveness. Reports of understaffing, prolonged wait times for assistance, and instances of medication management concerns - sometimes described as medications being added or adjusted without timely physician review - supply legitimate reminders that vigilance remains essential. Negative experiences include perceived rudeness or blunt attitudes from some staff, front-desk or social-work friction, and cases where personal items or clothing went missing or were not promptly returned. Some families also describe odor or cleanliness lapses in older areas of the building, which, while not universal, indicate that maintenance and facility culture vary by shift and unit. These are real risks that families must weigh when evaluating Cortland Center against other options.
Effectively leveraging the pros against the cons requires proactive engagement. Families should insist on clear, scheduled updates from leadership, request to meet with the administrator (noting that Charles Williams is highlighted as capable and resident-focused by some reviewers), and seek transparency on staffing schedules and nurse-to-resident ratios. If rehab is the priority, ask for a detailed outline of therapy plans, expected timelines, and progress metrics, and verify that the facility's medication management processes involve timely physician oversight and pharmacy reviews. Inspect personal care routines during visits, observe routine for turning and assistance, and ask about how dietary needs are managed for those with restrictions or preferences. In short, visit multiple times, ask pointed questions, and request concrete commitments - because the care quality can swing with governance and staffing patterns as much as with frontline goodwill.
In the end, Cortland Center stands out as a robust choice for recovery-oriented care and for families who prize a caring staff ethos and a clean, welcoming environment. Its rehab success stories and the consistent praise for frontline teams provide strong justification to choose Cortland when rehabilitation and a compassionate culture are non-negotiable. However, the facility's uneven administrative responsiveness and staffing pressures mean that, for residents needing steady, proactive oversight and perfectly predictable operations, alternatives should be compared carefully. The right decision hinges on whether the priority is aggressive rehabilitation and a warm, person-centered approach, or a tighter guarantee of administrative immediacy and uniform day-to-day reliability.
68 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cortland Center in Cortland, OH is an exceptional assisted living community offering a wide range of amenities and care services to cater to the unique needs of its residents. The community prides itself on providing a comfortable and fulfilling living environment that promotes independence and overall well-being.
Residents at Cortland Center can take advantage of various amenities designed for their convenience and enjoyment. A beauty salon ensures that residents can maintain their personal grooming routines, while cable or satellite TV provides entertainment options within the comfort of their fully furnished apartments. Community operated transportation is available for outings and appointments, with transportation arrangement services provided both for non-medical purposes and specifically to doctors' appointments.
Engaging activities are an integral part of life at Cortland Center. The community boasts a gaming room, fitness room, small library, and computer center, ensuring that residents have opportunities for mental stimulation and physical activity. Resident-run activities allow individuals to showcase their talents and contribute to the vibrant social atmosphere. Planned day trips provide exciting opportunities for exploration beyond the community's grounds.
When it comes to dining, Cortland Center offers restaurant-style dining with special dietary restrictions taken into consideration. Skilled chefs prepare delicious meals that meet specific dietary needs, including diabetes diets. Meal preparation and service take into account any assistance required by residents in carrying out activities of daily living.
Care services at Cortland Center are comprehensive and tailored to individual needs. With 24-hour call system supervision available, assistance with bathing, dressing, transfers, medication management, and meal preparation is readily accessible. A mental wellness program ensures that residents receive support for their emotional well-being.
Located conveniently in Cortland, OH, the community benefits from close proximity to various amenities outside its premises. Nearby cafes, parks, pharmacies, physicians' offices, and restaurants provide additional convenience for residents who wish to explore the surrounding area.
At Cortland Center in Cortland, OH, seniors can expect compassionate care within a supportive environment that caters to their needs. With an array of amenities and a commitment to providing the highest quality of care, residents can enjoy a fulfilling and enriching lifestyle in this assisted living community.
Cortland Center is located at 369 North High Street, Cortland, OH 44410 in Trumbull County, Ohio
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