Lake Pointe Rehabilitation And Nursing Center
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22 Parrish Road, Conneaut, OH 44030
For more information about senior living options: (844) 490-3973
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The Easter egg party and egg hunt was a huge success. The staff at Lake Pointe is amazing and caring. Amber is great, one of a kind. Lake Pointe is always clean and the staff is awesome. Amber shows residents and staff the utmost respect and dedication. The new tour room at Lake Pointe is warm and inviting. Brittnie goes above and beyond when helping visitors; she is friendly, personable, knowledgeable, and hardworking. Eric, the administrator, has been very helpful in obtaining needed documents. The staff here is excellent, caring, and compassionate. Lake Pointe has a great family environment and amazing residents.
The facility smells bad throughout the building. Many staff members are described as horrible and neglectful. Administration doesn't follow through and safety and care are not prioritized. The nurse Georgia is rude, has no bedside manner, and hangs up on family members. A resident was left in a soaking wet diaper and the laundry smelled of urine. A resident was left unattended in the dining room and forgotten about by staff. The facility is severely understaffed and relies on agency nurses who do the bare minimum. There have been incidents of negligence leading to pain and infection due to improper handling and incorrect supplies. The rooms are dusty and dirty. Birds in the facility are kept in cages that are too small and rarely taken out. Call lights are not functioning, leaving residents without timely help. The food is disgusting and not appetizing. Medications were not given promptly, and a patient experienced severe breathing trouble.Lake Pointe presents a mosaic of experiences that many families describe in their own words: a community with pockets of warmth and genuine care, alongside troubling gaps in staffing, cleanliness, and consistency of care. Several reviews celebrate the facility as a welcoming, kind, and well-maintained place where residents and their families feel valued, while others paint a picture of serious service failures that leave loved ones at risk and questioning the quality of daily care. Taken together, the feedback underscores both the potential strengths and the ongoing challenges facing this community.
On the positive side, there are numerous memories of festive, family-friendly events that residents and visitors alike cherished. An Easter egg party and egg hunt were described as a huge success, with grandchildren having a wonderful time. Families repeatedly noted staff members who went above and beyond to make everyone feel included and happy during holidays. Amber, in particular, receives frequent praise for her exceptional care and respectful demeanor, described by several reviewers as one-of-a-kind and genuinely caring. Brittnie is also singled out for outstanding dedication and warmth, especially when helping visiting family members navigate difficult transitions. The overall atmosphere in many entries is one of cleanliness, comfort, and a sense of "home," with residents and staff often described as friendly, welcoming, and engaged. One reviewer even calls Lake Pointe "one of the good ones," praising the staff for thoughtful communication and a warm, inviting environment.
Multiple families highlight the compassion and professionalism of individual caregivers and administrators. Several testimonials emphasize a "great family environment" where residents feel valued, and where staff members collaborate to ensure no one feels left out. Reviews mention that the front desk and administrative team are approachable and supportive, with Erik and the broader administration recognized for their efforts to communicate with families and improve the facility. A longtime visitor notes how the staff helped ease a difficult transition for a loved one and how the building itself can feel warm, inviting, and well-maintained. In some accounts, the care teams are described as "careful, kind, and compassionate," and new or renovated spaces, like a warm tour room, are highlighted as signs of ongoing improvement and care for the resident and family experience.
Beyond social events, several reviewers recount positive day-to-day experiences: residents are described as well cared for, the facility as generally clean, and the staff as helpful and approachable. Some families report that the environment is free from a persistent nursing home odor and that routines run smoothly, with staff being responsive to questions and concerns. One visitor, returning to the facility after a period away, describes being warmly welcomed back and finding the residents open to conversation, which made them feel "right back at home." Several families appreciate the sense that the staff treat residents with respect, dignity, and personal attention, reinforcing a feeling that Lake Pointe can function as a true community and a reliable place for ongoing care.
However, not all experiences at Lake Pointe align with those positive narratives. A substantial set of reviews highlights serious concerns about safety, staffing levels, and the quality of daily care. Some families report an environment where aides are stretched thin, distracted, or otherwise unable to perform basic tasks, with accusations that agency staff sometimes "do less than the bare minimum." Complaints include delays in essential care, a lack of timely response to calls, and a perception that administrative attention may lag or fail to follow through on concrete issues. One reviewer criticizes the administration for not following through after meetings with leadership, describing ongoing neglect and a lack of proper attention to safety and care.
There are particularly distressing accounts of potential neglect and hygienic lapses. A family details a sequence of alarming concerns about a loved one left sitting in a soaking wet diaper with urine odor due to inadequate laundry handling and insufficient supervision. They describe being repeatedly placed in bed on sheets with fecal stains and having to request changes, and they characterize the facility as severely understaffed with reliance on agency nurses who do not meet basic hygienic needs. This reviewer also notes multiple visits with the Director of Nursing and administrator without sustained improvements, including long delays between care needs and action. Other families recount wearisome experiences such as a lack of regular bathing, dirty rooms, and repeated refusals of basic comforts, which contribute to a sense that basic human needs are not consistently being met.
Further criticisms touch on specific staff interactions and medical coverage. There are mentions of a nurse with poor bedside manner, described as rude and unhelpful, with instances of miscommunication or abrupt responses to family inquiries. One particularly troubling report describes a patient not receiving prescribed medications in a timely manner, with critical moments like catheter management and respiratory distress occurring while attention is elsewhere, prompting urgent hospital transfer. A separate note questions the adequacy of physician availability and coordination with the facility, suggesting that medical oversight is not always reliable, independent of other caregiving concerns.
Taken together, the reviews reveal a facility capable of fostering a genuine sense of community and delivering compassionate, person-centered care in many circumstances, while also contending with significant systemic issues in staffing, patient safety, and hygiene in others. The presence of dedicated, caring staff members - Amber, Brittnie, Erik, and many others - shows what Lake Pointe can be when it functions at its best. At the same time, the credible, well-documented concerns about understaffing, inconsistent care, and lapses in basic daily needs point to areas that demand urgent attention from leadership, staff development, and accountability measures. For families considering Lake Pointe, the overarching takeaway is a nuanced one: there are clear positives and examples of excellent care, but potential residents and their loved ones should carefully evaluate current staffing levels, care routines, and management responsiveness to ensure that the community can consistently meet essential needs.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Erie International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lake Pointe Rehabilitation And Nursing Center in Conneaut, OH is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and homelike environment where seniors can receive the assistance they need while maintaining their independence.
The amenities at Lake Pointe Rehabilitation And Nursing Center are designed to enhance the quality of life for residents. There is a beauty salon on-site for personal grooming needs, as well as cable or satellite TV in each room for entertainment. Community-operated transportation and transportation arrangement services make it easy for residents to get around town, whether it's for daily errands or doctor's appointments. The computer center and Wi-Fi/high-speed internet ensure that residents can stay connected with loved ones and engage in online activities. There is also a fitness room and wellness center to promote physical health and well-being.
The fully furnished rooms with private bathrooms provide a cozy and comfortable living space for residents. Housekeeping services ensure that rooms are kept clean and tidy, allowing residents to focus on enjoying their time in the community. The dining room offers restaurant-style dining with special dietary restrictions accommodated, providing nutritious meals prepared by the staff. For those who prefer to cook their own meals, there is a kitchenette available.
In terms of care services, Lake Pointe Rehabilitation And Nursing Center offers around-the-clock call system and supervision to ensure the safety and security of each resident. Trained staff assist with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is provided to support proper medication administration. A mental wellness program aims to promote emotional well-being among residents.
Engaging activities are plentiful at Lake Pointe Rehabilitation And Nursing Center. Concierge services are available to assist residents with planning day trips or arranging for any extra needs they may have. Fitness programs cater to varying abilities, while scheduled daily activities offer opportunities for socialization and engagement with other residents. Resident-run activities encourage active participation and involvement.
The location of Lake Pointe Rehabilitation And Nursing Center is also advantageous, with cafes, parks, pharmacies, physicians, restaurants, and places of worship all conveniently located nearby. Additionally, there are hospitals and transportation options in close proximity for any medical needs.
Overall, Lake Pointe Rehabilitation And Nursing Center provides a caring and supportive environment where seniors can thrive while receiving the assistance they need. The community offers a variety of amenities and care services to cater to the individual needs and preferences of each resident.
Lake Pointe Rehabilitation And Nursing Center is located at 22 Parrish Road, Conneaut, OH 44030 in Ashtabula County, Ohio
Lake Pointe Rehabilitation And Nursing Center on seniors.fyi includes 6 photos including images showing outdoor, building, grass, trees, healthcare, facility, bedroom, hospital bed, and more.
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