Royal Oak Nursing & Rehab Center in Middleburg Heights, OH
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6973 Pearl Road, Middleburg Heights, OH 44130
For more information about senior living options: (844) 490-3973
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The staff at Royal Oak have been phenomenal, welcoming, and attentive. The facility is clean, well-maintained, and organized. The therapy department is outstanding, with excellent therapists and effective rehabilitation. Care is compassionate and personalized, with staff taking time to know residents. The meals are very good and dietary needs are attentively met. Staff go above and beyond, often bringing in residents' favorite snacks. The atmosphere is friendly, and staff treat residents like family. There are engaging activities that keep residents socially involved. Families report peace of mind thanks to the high quality of care and communication. The building feels like a home thanks to cleanliness and caring staff. Nurses and aides are consistently helpful and caring.
The meals were not good; breakfast, lunch and dinner were cold and unappealing, and the chicken in salads was sometimes still frozen. The hallways sometimes smelled terrible and the viewing areas were hardly swept. Calls to the nurses' station went unanswered at times. Prescriptions were not called in or checked by the on-duty RN and physician, leading to missed medications. Heart pills, blood thinners, and pain meds were not called in as needed. Communication with staff and administration was poor, with messages not returned and calls not answered. Physical therapy was limited, coming in only once a day and leaving quickly due to high patient load, providing little real patient care. The facility was understaffed and underfunded, and some staff were rude, resulting in inconsistent care. There were neglect and safety concerns, such as residents left on bedpans for hours, poor hygiene, rashes, bruises, and dirty rooms. Conditions were described as unsafe, including cockroaches, spiders, and the absence of RNs or doctors on site at times. Some reviewers called the facility a nightmare and urged others not to go there.Royal Oak Nursing & Rehab Center in Middleburg Heights is best suited for families seeking a rehab-forward environment where a warm, attentive staff can form real connections with residents. The strongest case for this community rests on robust therapy services and the perceived humanity of many caregivers who build rapport, celebrate small gains, and maintain a welcoming, home-like atmosphere. Cleanliness and a steady stream of activities contribute to a sense of normalcy and engagement, helping residents feel known and supported as they work toward recovery or return to independent living. For families prioritizing personal attention, sociable daily life, and visible dedication from therapists and aides, Royal Oak offers meaningful potential.
However, those evaluating alternatives should note that this facility may not be the right fit for residents who require ironclad medication management and consistently reliable clinical oversight. Across numerous reviews, medications were sometimes not called in on time, or essential prescriptions were delayed or missed, with real consequences for patients' health. Administrative and nursing communication gaps surfaced repeatedly - messages left unreturned, calls unanswered, and slow responses during critical moments. Coupled with ongoing concerns about under staffing and inconsistent supervision, these issues can pose serious risk for anyone who cannot personally oversee daily operations or requires strict adherence to medical orders.
The key pros - especially the rehab environment and the personal, compassionate care described by many families - often offset certain drawbacks when a family can stay actively involved. Therapists and rehab staff are repeatedly praised for expertise and dedication, with residents making tangible progress under their guidance. A clean, well-maintained setting and a lively activities calendar also enhance daily life, promoting social engagement and emotional well-being. In practice, these strengths can translate to shorter rehab cycles, more meaningful participation in daily routines, and a greater sense of security for families who can verify and coordinate care closely with the team.
Yet the most troubling cons cannot be dismissed. Recurrent reports of hygiene lapses, such as residents left in soiled briefs or not bathed promptly, paired with fears about understaffing and poor accountability, paint a troubling picture for ongoing daily care. Allegations range from rude front-desk interactions and missing belongings to more severe claims of neglect or harm, including delayed responses to medical needs and, in some reviews, experiences that led families to relocate loved ones. While not every resident experiences these failures, the volume and seriousness of such anecdotes demand a cautious approach and underscore the importance of rigorous oversight if this facility is chosen.
For families moving forward with Royal Oak, a disciplined due-diligence plan is essential. Inquiries about nurse-to-patient ratios, the specific med-pass procedures, and the presence of a dependable RN on site should come early in the process. Clarify how pharmacy coordination works and insist on prompt communication about medication changes to families and physicians. Visibly inspect hygiene practices, laundry handling, and room maintenance during tours, and speak directly with current residents or family members about responsiveness and staff morale. Establish clear expectations in writing and demand timely responses to messages, with regular leadership check-ins to gauge ongoing care quality.
Overall, Royal Oak represents a practical choice for families who can couple the facility's evident strengths in therapy, staff warmth, and resident engagement with a committed, vigilant approach to care oversight. For those requiring consistently flawless medication management, airtight clinical coordination, and a demonstrably reliable administrative framework, it may be wiser to explore options with a stronger track record in those domains. The decision hinges on balancing the compelling, heart-first care and rehab potential that many residents experience at Royal Oak against the hard, documented concerns about consistency, communication, and day-to-day safety. The right fit will be the option where warmth and progress do not come at the expense of reliability and rigorous care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Royal Oak Nursing & Rehab Center in Middleburg Heights, OH is a well-equipped and comfortable assisted living community that prioritizes the care and comfort of its residents. The community offers a wide range of amenities to cater to the needs and interests of its residents.
For those who enjoy staying well-groomed, there is a beauty salon available on-site. Residents can also relax in the fully furnished rooms while enjoying their favorite shows through cable or satellite TV. Community-operated transportation is provided for residents who need assistance with commuting, making it convenient for them to run errands or attend appointments.
The center has a computer center where residents can access technology and stay connected with their loved ones. A dining room is available for communal meals, offering restaurant-style dining experiences. Additionally, a kitchenette is provided for residents who prefer cooking their own meals.
To encourage an active lifestyle, the facility offers a fitness room and wellness center where residents can engage in physical activities and exercise programs catered to their needs. A gaming room is also available for entertainment purposes.
Outdoor spaces such as gardens provide opportunities for relaxation and fresh air. For those who enjoy reading, a small library is accessible within the community. Residents have access to telephone services and high-speed internet via Wi-Fi.
Residents can feel secure knowing that there is a 24-hour call system in place and that they receive 24-hour supervision. Trained staff members are available to assist with activities of daily living, including bathing, dressing, and transfers. Medication management services ensure that residents receive appropriate medical care. A mental wellness program supports the emotional well-being of residents.
Special dietary restrictions are accommodated in meal preparation and service, including diabetes diets. Transportation arrangements are made both for non-medical purposes as well as specifically to doctors' appointments.
Residents can look forward to various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community is surrounded by amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals – providing convenience and accessibility for residents.
In summary, the Royal Oak Nursing & Rehab Center offers excellent care services and a range of amenities to ensure the comfort and well-being of its residents within a vibrant and supportive assisted living community.
Royal Oak Nursing & Rehab Center is located at 6973 Pearl Road, Middleburg Heights, OH 44130 in Cuyahoga County, Ohio
Royal Oak Nursing & Rehab Center on seniors.fyi includes 9 photos including images showing exercise equipment, interior, bedroom, decor, artwork, outdoor, fitness, caregiver, and more.
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Interior
Decor
Living Room
Building
Bedroom
Garden
Artwork
Exercise Equipment
Caregiver
