Mayfield Heights Healthcare in Mayfield Heights, OH
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6757 Mayfield Road, Mayfield Heights, OH 44124
For more information about senior living options: (844) 490-3973
Some nurses and CNAs are really good and care about the patients. The reviewers felt they had found grandma's forever home. The grandma received the best care at the facility; it was consistently clean and the staff clearly cared for her. The liaison Jackie was delightful and brightened the granny's day. A nursing student reported receiving the best education during their preceptorship and found the staff friendly. The therapy team's diligence helped the dad regain mobility and the speech therapist improved his cognition.
The facility is described as unclean and unsanitary, with protocols frequently ignored. Communication is inconsistent and unreliable, causing missed medical appointments and transportation issues. Personal property reportedly goes missing and, when found, is broken. The nursing staff is almost never present due to severe understaffing, and care is disorganized. The overall level of care is unacceptable and deeply concerning; families are urged to look elsewhere. Medications are withheld or not provided, sometimes with fatal consequences. Staff are rude, unprofessional, and negligent, with reports of cursing at residents and ignoring call buttons. There are serious allegations of abuse or misconduct by management, including alleged fabrication of police reports, suggesting the facility should be investigated.Mayfield Heights Healthcare is best suited for families that must act as vigilant advocates, prepared to supervise daily care and press for accountability. The collective feedback from residents and families paints a facility where quality of care hinges on whether staff are present, attentive, and properly managed. In practice, this means the community can deliver moments of genuine kindness and clean surroundings, but those positives are unevenly available and routinely overshadowed by systemic gaps. For families facing few other options, this campus may work as a temporary stop - but only with stringent oversight, ongoing family involvement, and a clear plan for dispute resolution when issues arise.
Those who should consider alternatives are families seeking reliable medical management, steady staffing, and transparent communication. The most troubling themes here are understaffing, inconsistent care, missed appointments, and medication concerns, all of which carry serious health implications. Residents with complex medical needs, or those requiring consistent turning, timely medication administration, and rapid response to symptoms, may find the risk profile unacceptable. Dementia and memory-care needs demand a higher bar for safety and routine; on this campus, the reviews raise enough red flags to warrant looking at other options with stronger track records.
Prosolate through the veneer of occasional positives. Several commenters report clean environments, pleasant smells, and staff members who clearly care when they are present. A few families note compassionate interactions from particular aides or front-desk staff, and there are mentions of capable therapy engagement in certain contexts. In a few instances, administrative or liaison staff were described as helpful and uplifting. These pockets of quality illustrate that the facility is not uniformly failing, but they are inconsistent and fail to provide a dependable baseline of care that families can rely on day after day.
The cons, by contrast, are consistently severe and risk-driven. Chronic understaffing translates into long waits for nurses, delayed responses to call bells, and gaps in essential routines like bathing, turning, and medication administration. Numerous reviews attest to missing or mishandled medications, poor communication with families, and transportation lapses that cause missed appointments. Allegations of neglect or mistreatment - even if not uniformly proven across reviews - underscore a dangerous pattern: when staff are overextended or inconsistent, resident safety and dignity suffer. Property loss or damage and reports of disorganized administrative practices further erode trust and complicate crisis resolution.
How the few visible strengths stack up against the overwhelming concerns is revealing. The presence of a few caring staff and a generally clean appearance do not meaningfully offset the frequent, serious failures in day-to-day care, safety, and medical management. For families that cannot provide constant on-site oversight, the risk that critical needs go unmet increases markedly. In practical terms, this means considerations should tilt toward facilities with stronger staffing stability, proven medication safety, and a culture of proactive resident advocacy, even if those alternatives come with a different trade-off in other areas.
In the end, the decision hinges on risk tolerance and available options. If choosing Mayfield Heights, demand concrete assurances: recent state inspection outcomes, a responsive hierarchy (DON or administrator) with a track record of addressing concerns, explicit care plans with med-pass verification, and a guaranteed staffing framework that minimizes turnover. Schedule multiple on-site visits at different times, speak directly with front-line staff and unit leaders, and insist on immediate notification when plans change. For those not prepared to implement this level of vigilance, or for residents with high medical or cognitive needs, pursuing alternatives with stronger reputations for reliability and safety is strongly advised.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mayfield Heights Healthcare in Mayfield Heights, OH is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is equipped with a beauty salon, allowing residents to be pampered and maintain their personal grooming needs. Cable or satellite TV is available for entertainment purposes, and community-operated transportation makes it convenient for residents to run errands or attend social outings.
For those who wish to stay connected in the digital age, there is a computer center offering internet access. The dining room provides restaurant-style dining where residents can enjoy delicious meals prepared by the community's dedicated culinary staff. Fitness enthusiasts can utilize the fitness room to engage in physical exercise and maintain an active lifestyle.
The assisted living apartments are fully furnished for convenience, and each unit includes private bathrooms for added privacy. Housekeeping services ensure that the living spaces are clean and comfortable at all times. Residents will also appreciate the move-in coordination assistance provided by the community.
Outdoor spaces such as gardens allow residents to enjoy fresh air and embrace nature. A small library provides a quiet space for reading and relaxation, while a gaming room offers recreational activities and socialization opportunities. Telephone service ensures constant communication with loved ones, while transportation arrangements (both medical and non-medical) make it easier for residents to get around town.
The wellness center promotes overall health by providing various programs and services aimed at physical, mental, and emotional well-being. Wi-Fi/high-speed internet ensures that residents can stay connected online.
Mayfield Heights Healthcare also offers comprehensive care services such as 24-hour call systems, supervision, assistance with daily living activities including bathing, dressing, and transfers. Special dietary restrictions are catered to with diabetes diets available upon request. Medication management is provided by trained professionals to ensure that residents adhere to their prescribed medications.
Residents can look forward to engaging activities such as fitness programs, planned day trips, and resident-run activities. Scheduled daily activities ensure that there is always something for everyone to enjoy.
Additionally, the community boasts a prime location with numerous amenities nearby. Cafes, parks, pharmacies, restaurants, places of worship, and hospitals are all within close proximity for easy accessibility.
Mayfield Heights Healthcare is a top-notch assisted living community that strives to provide exceptional care, amenities, and opportunities for its residents to lead fulfilling lives while ensuring their safety and well-being.
Mayfield Heights Healthcare is located at 6757 Mayfield Road, Mayfield Heights, OH 44124 in Cuyahoga County, Ohio
Mayfield Heights Healthcare on seniors.fyi includes 4 photos including images showing building, interior, nursing home, facility, entrance, trees, architecture, kitchen, and more.
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