Mayfield Heights Healthcare is a nursing home community in Mayfield Heights, OH.
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Mayfield Heights Healthcare in Mayfield Heights, OH
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6757 Mayfield Road, Mayfield Heights, OH 44124
For more information about senior living options: (866) 208-4318
Residents and families describe cleanliness problems and unpleasant odors.
Several reviewers call the building dirty or unsanitary and report odors, including urine smells. Others mention basic hygiene concerns such as residents staying in waste and sanitizer not being kept up. A smaller number of reviewers say the facility is clean and that it smells good, but the negative cleanliness reports are frequent.
Families describe delayed help and inconsistent coverage when help is needed.
Reviewers describe long waits for nurses and situations where staff seemed absent or did not respond. Some reports also describe caregivers not assisting with turning or mobility needs, along with difficulty getting help even with family present. One reviewer links staff availability and care follow-through to resident outcomes, while others still mention certain workers as helpful, creating a mixed picture.
Multiple reviews mention medication not being given as prescribed.
Several families report problems with medication availability or administration, including seizure medicine not being provided and medication left out or withheld. Others describe missed prescriptions during discharge planning, as well as missing medications and document-versus-experience concerns. One reviewer also describes an incident involving critical medical coordination and follow-up, tying medication reliability to safety concerns.
Dining quality is a recurring point, with both praise and complaints.
Some reviewers praise the food and highlight dietary as a positive part of the experience. Others describe meals as cold, nasty, or inedible, and several mention feeding problems tied to resident health. Overall, reviews suggest the dining experience can vary widely from what families expect.
Some reviews reference emergency and hospital situations nearby.
At least a couple reviewers mention connections to emergency care and hospital transport when urgent issues came up. One story describes difficulty getting to Hillcrest ER after a complication, while another discusses hospital-related timing around a resident’s decline. The community’s nearby hospital options provide some context for why emergency care comes up in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
150 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Cleveland-Hopkins International (23 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesMayfield Heights Healthcare is located at 6757 Mayfield Road, Mayfield Heights, OH 44124 in Cuyahoga County, Ohio
Mayfield Heights Healthcare on seniors.fyi includes 4 photos including images showing interior, building, architecture, kitchen, office space, reception, waiting area, office, and more.
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Interior
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