Griswold Special Care

Pros

• Griswold Home Care's staff are incredibly sweet and caring, and they go above and beyond to match clients with the right caregiver.
• Tiffany is kind, amazing, and helpful; Susan, Sam, and Kyle are also highly recommended for their support.
• Laurie is prompt and helpful, and Adam and Tiffany help make the transition to receiving care easy.
• The caregivers are kind, compassionate, and competent, delivering professional in-home care.
• The office staff are responsive and outstanding, with Kelly noted for exceptional assistance.
• Griswold caregivers become like extended family, providing dependable and personalized care.
• The coordination team, including Quinn, works tirelessly to meet needs and maintain high standards of care.
• The service results in improved well-being and quality of life for loved ones.
• Griswold is reliable and communicative, with a strong focus on service rather than profit.
• Individual caregivers, such as Jessica Scott, are kind, considerate, and punctual.

Review

Griswold Home Care consistently emerges in these experiences as a company defined by warmth, reliability, and a deep commitment to treating the person receiving care as a whole person. Across a wide range of situations - from post-surgical recovery to long-term dementia care - the common thread is staff who are genuinely kind, attentive, and oriented toward doing what's best for the client and their family. Families repeatedly note that the caregiving teams feel like an extension of their own family, with caregivers who bring patience, compassion, and a willingness to go above and beyond to find the right match for each unique situation.

Several names recur as touchstones of the Griswold experience: Tiffany, Susan, Sam, Kyle, Adam, Laurie, and a host of others who a family mentions by name with gratitude. Tiffany is singled out for kindness and helpfulness, while Laurie, a Griswold friend to the matriarch in one family, is praised for promptness and readiness to help. Adam and Tiffany are credited with making transitions into care smooth and easy, underscoring Griswold's strength in coordinating and easing transitions at times when families are navigating new routines and responsibilities.

The range of services covered by these reviews is broad and telling. One family describes receiving care after a shoulder replacement, where a quickly arranged aide assisted with showering, dressing, and light household tasks. The aide's professionalism and competence left the client feeling well cared for, and the family reports a strong, enthusiastic recommendation to others who may need in-home support for similar recoveries. It's a pattern that recurs: timely responses, capable aides, and a reassuring sense of safety and competence in the home.

In other stories, Griswold caregivers are highlighted for staying with a loved one for months at a time. A mother with dementia has benefited from care for three months or longer, with caregivers described as amazing - kind, compassionate, and capable of handling the complexities of dementia care. One caregiver in particular, Kristen, is thanked for patience and dedication, a reminder of how the consistency and attentiveness of the caregiver can make a meaningful difference in daily life and mood for someone living with cognitive impairment.

More broadly, several families have entrusted Griswold with multi-year commitments that evolve as needs change. One family has been with Griswold for more than four years, expanding from a few hours a day to 24/7 care over time, while remaining confident that the aides would stay aligned with their friend's best interests. They praise not only the care given in hospital and rehab settings but also the ongoing support during transitions back home, carrying forward with the same compassion and quality. Quinn and the broader staff are repeatedly recognized for their tireless efforts and for ensuring that care plans are matched to evolving needs.

Another poignant thread is the sense of protection and peace of mind that a stable, reliable caregiving team provides to families juggling work and travel. In a heartfelt account spanning 11 months, a client describes how the staff were friendly, attentive, and exceptionally flexible with scheduling. The caregivers - Luann, Cassie, and their colleagues - are praised for their gentleness, loving approach, and the feeling that the aides became part of the family. For a family member who travels for work, having a dependable team back home offers not only practical support but emotional relief and confidence.

The North Olmsted office story adds another dimension: years of care for an elderly relative, including dementia and hospice considerations, with the wife eventually moving to a Memory Care facility. Even in these complex scenarios, the office staff are celebrated as amazing, with Kelly singled out for outstanding support. The caregivers' reliability, kindness, and ability to fit into a challenging care landscape are described as a Lifesaver, underscoring Griswold's capacity to sustain high-quality care across varied living arrangements and progression of illness.

Across all these accounts, one clear theme is the value Griswold places on accessible communication and the right fit from the outset. Families emphasize that someone answering the phone matters - knowing that a real person is available when help is needed is a recurring point of relief. The organization's emphasis on matching caregivers to the person's personality, routines, and needs - not just delivering a generic service - also comes through strongly. Several reviews note that Griswold's leadership and staff prioritize service over profit, maintaining a practical focus on the well-being of clients and the steadiness of care, even in a booming market for caregiver services.

Finally, individual testimonials attest to experiences that touch everyday life in meaningful ways. From helping with basic daily activities like bathing and light housekeeping to coordinating transportation to appointments and supporting exercise and medication routines, Griswold caregivers contribute to improved well-being and a higher quality of life for those they serve. The overall impression left by these reviews is that Griswold Home Care delivers not just professional support but heartfelt care - care that respects the dignity of elders, honors families' routines, and brings a sense of safety, consistency, and compassionate companionship to home life.

This part of Mayfield Heights, Ohio offers a convenient and bustling area with a variety of amenities within close proximity. Residents have easy access to a range of dining options including Winking Lizard Tavern, Wendy's, and 5th Avenue Deli. Several pharmacies such as Marc's Stores and CVS Pharmacy are nearby for any medical needs. Additionally, there are multiple cafes like Starbucks in the vicinity for socializing or enjoying a hot beverage. For healthcare services, there are hospitals like Hillcrest Labor And Delivery and Chesterland Medical Center nearby, as well as various physicians' offices for medical care. Places of worship such as Temple Israel Ner Tamid and St Clare's Church cater to spiritual needs, while parks like Oakville Road Park and North Chagrin Reservation provide outdoor recreational opportunities. Overall, this part of Mayfield Heights offers a comfortable and convenient living environment with various amenities at close reach.

Restaurants

• Winking Lizard Tavern (0.1 miles)
• Wendy's (0.2 miles)
• 5th Avenue Deli (0.2 miles)
• Five Guys Burgers & Fries (0.3 miles)
• Chick-Fil-A (0.8 miles)
• Yours Truly Restaurant (1.2 miles)
• Raising Cane's Chicken Fingers (1.6 miles)

Pharmacies

• Marc's Stores (0.1 miles)
• CVS Pharmacy (0.2 miles)
• Rite Aid (0.3 miles)
• Discount Drug Mart (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (3.1 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (5.5 miles)
• Starbucks (5.8 miles)

Hospitals

• Hillcrest Labor And Delivery (0.3 miles)
• Chesterland Medical Center (4.3 miles)
• University Hospitals Ahuja Medical Center (5.8 miles)

Places of Worship

• Temple Israel Ner Tamid (1.6 miles)
• St Clare's Church (2 miles)
• Messiah Luth Church of Lyndhurst (2.9 miles)
• South Euclid United Church of Christ (4.9 miles)

Parks

• Oakville Road Park (1.7 miles)
• Whiteford Park (2.8 miles)
• North Chagrin Reservation (2.9 miles)
• Anderson Field (3.5 miles)
• Desan Park (4.2 miles)
• Coulby Park (5.5 miles)
• Lake Metroparks Farmpark (6.7 miles)

Physicians

• UH Rainbow Pediatricenter (1.9 miles)
• Chesterland Pediatrics (4.3 miles)
• University Suburban Health Center (4.3 miles)
• Drs Hill & Thomas Co. (4.3 miles)
• Family Physicians (4.4 miles)
• Senders Pediatrics (4.5 miles)
• Rapid Medical Research (5.2 miles)

Theaters

• Silverspot Cinema (5.3 miles)