Greenbrier Health Center in Parma Heights, OH
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6455 Pearl Road, Parma Heights, OH 44130
For more information about senior living options: (844) 490-3973
The staff consistently provides excellent care. Administrators and nurses are awesome, delivering thorough care. The staff are amazing and the facility offers great customer service. The food is fantastic and the staff are amazing. The staff are nice, friendly, professional, and good at working with people. The facility is clean, odor-free, and the staff are friendly and helpful. The physical therapy and occupational therapy teams are excellent. The management and staff care deeply about residents and go above and beyond. Greenbrier's management team is the best, and health care is done right. The facility is exceptionally well managed. The staff and therapists are compassionate and dedicated.
The aides here need to take more classes on hospitality. The facility is severely understaffed and provides substandard care to residents. The staff are unprofessional, dishonest, and treat residents like paychecks. The place is run to profit, with hospice used for insurance reasons and end-of-life care manipulated. They stop visiting and neglect residents, allowing bed sores to worsen and people to deteriorate. They have not contacted families after a loved one's death for over a year. They do not answer calls or return messages, leaving families without updates. They withhold basic needs like fluids and pain meds, compromising patient safety. They steal residents' belongings and engage in improper billing practices. The food is terrible and repeatedly served with little consideration for residents' needs. The facility is dirty and unsanitary, with poor housekeeping and maintenance. Management seems to care more about money than about residents' welfare.Greenbrier Health Center in Parma Heights is best suited for families seeking short-term rehabilitation with access to ambitious therapy programs, and for those who can actively monitor and advocate for a loved one's daily care. The facility's strongest selling point shows up in the rehab arena: physical and occupational therapy are repeatedly highlighted as effective, and the upgraded, clean environment supports recovery efforts. This may be attractive to anyone prioritizing meaningful rehabilitation outcomes, especially when the plan is to return home or transition to a less intensive setting soon. However, the community is not a universal fit for all long-term residents who require steady, round-the-clock nursing attention and consistently safe daily caregiving.
Those who should seriously consider alternatives include families needing reliable, continuous supervision and unambiguous, timely care. The reviews reveal persistent, systemic gaps in staffing and responsiveness that translate into dangerous delays, missed assistance, and, in worst-case scenarios, significant safety hazards. If a loved one depends on promptly available help for mobility, personal care, or medical needs, Greenbrier's current staffing picture may create unacceptable risk. Families who cannot be present regularly to advocate and intervene may find the experience more distressing and inconsistent than anticipated.
The facility earns credibility in the rehabilitation domain, where many patients experience measurable gains and praise goes to the therapy team. Comments consistently point to capable therapists and a caring subset of nursing and therapy staff, with some individuals singled out for exceptional, above-and-beyond effort. A well-run therapy department, coupled with a clean, upgraded environment, can translate into real progress for residents focused on rebuilding strength and function. Yet these hard-won strengths do not erase the broader pattern of care gaps that color the overall experience, especially for those needing long-term, predictable daily support.
On the flip side, safety and quality-of-care concerns recur with troubling frequency. Families report incidents of falls, bed sores, and insufficient attention to basic needs, sometimes leaving residents in uncomfortable or dangerous positions for extended periods. There are persistent complaints about unanswered calls, delayed assistance for toileting or repositioning, and even theft of personal belongings. Several reviews describe chaotic communication with administration and staff, inconsistent medication management, and perceptions that some staff members are overwhelmed or disengaged. These core risks undermine the rehab gains and erode trust in daily operations, even when certain caregivers shine.
In considering how the pros balance the cons, the verdict tilts toward cautious, selective use. For those prioritizing aggressive, well-coordinated rehabilitation and who can maintain a hands-on oversight role, Greenbrier can deliver meaningful gains within the structure of a facility that is otherwise capable of delivering compassionate care in parts. But for families seeking a stable, consistently high level of everyday nursing, personal care, and predictable safety, the negative patterns - understaffing, communication gaps, and episodic neglect - present a credible safety signal. The inconsistencies are not mere quibbles; they translate to real risk for bed-bound residents, those with cognitive or mobility challenges, and anyone with complex medical needs.
Practical guidance emerges from these realities. Before choosing Greenbrier, families should conduct a rigorous, in-person assessment focused on staffing levels, response times, and the daily cadence of care, including how often aides and nurses are available for basic tasks and emergencies. Request a direct meeting with the administrator and the director of nursing, review the most current resident care plans, and verify that there is transparent, timely communication with family members. Consider comparing neighboring facilities with stronger staffing ratios and documented histories of consistent daily care. In short, Greenbrier can be a strong fit for rehab-focused stays when vigilant families are prepared to supervise closely; for long-term residents requiring steady, compassionate, and immediate care, alternatives are worth evaluating.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenbrier Health Center in Parma Heights, OH is an assisted living community that offers a range of amenities and care services for its residents. The community features a beauty salon where residents can get pampered, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.
The dining room provides restaurant-style dining with delicious meals prepared by the staff. Residents have the option of enjoying their meals in the outdoor space or in the comfort of their fully furnished apartments, which also come with private bathrooms and kitchenettes.
There are various recreational activities offered at Greenbrier Health Center to keep residents engaged and active. A fitness room and wellness center are available for those who wish to maintain their physical health, while a gaming room and small library provide options for leisurely pursuits. Planned day trips, resident-run activities, and scheduled daily activities ensure that there is always something fun happening within the community.
The staff at Greenbrier Health Center is dedicated to providing excellent care services to its residents. A 24-hour call system and supervision ensure round-the-clock support, while assistance with daily tasks such as bathing, dressing, and transfers is readily available. Medication management is also provided to ensure proper administration.
The community understands the importance of catering to individual dietary needs and restrictions. Special dietary restrictions can be accommodated, including diabetes diets. Additionally, transportation arrangements can be made for non-medical purposes such as going to nearby cafes, parks, pharmacies, restaurants, physicians' offices, or other places of interest.
Overall, Greenbrier Health Center offers a comfortable living environment with numerous amenities and care services that promote well-being and an active lifestyle for its residents.
Greenbrier Health Center is located at 6455 Pearl Road, Parma Heights, OH 44130 in Cuyahoga County, Ohio
Greenbrier Health Center on seniors.fyi includes 9 photos including images showing interior, lobby, decor, reception, lighting, salon, waiting area, open space, and more.
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