Greenbrier Healthcare Center

Pros

• The staff at the facility is friendly and caring, making residents feel valued.
• The therapy team is wonderful, providing effective support and encouragement.
• Residents are often described as friendly and kind, creating a positive community atmosphere.
• The facility maintains cleanliness, contributing to a comfortable environment.
• There are plenty of activities available, keeping residents engaged and active.
• Individual rooms are nice and provide a sense of privacy for the residents.

Cons

• The facility was described as a ghost town, with staff seemingly on break together and residents not receiving adequate therapy.
• There were complaints about bed bugs, lack of timely medication administration, and understaffing at night.
• The food was consistently reported as cold, unappetizing, and lacking nutritional value, with specific mentions of poorly prepared meals for diabetics.
• Residents were left unattended in wheelchairs for hours and were not being properly toileted or groomed.
• Staff appeared unprofessional, rude, and poorly trained, leading to neglect of the residents' needs.
• A caregiver's actions resulted in injury to a resident due to mistreatment during meal times.
• Visitors often found themselves assisting patients due to the absence of available nurses and aides, indicating severe understaffing.
• Overall experiences indicated that the facility was chaotic and did not prioritize resident care or safety measures against contamination.

Review

The reviews of Greenbrier highlight a stark contrast in experiences, with an overwhelming number of negative accounts overshadowing the few positive remarks. Many reviewers reported issues related to staff shortages and inadequate care, which deeply affected their loved ones' health and well-being during their stay at the facility. Patients frequently described a lack of supervision from nurses and aides, with numerous instances where residents were left unattended for long periods. Comments about the facility being a “ghost town” echoed throughout several reviews; this alarming observation suggests that there was often no one around to assist patients when they required help. The consensus is clear: understaffing appears to be a critical issue impacting the quality of care at Greenbrier.

Food quality was another prominent concern among reviewers. Many reported that meals were consistently served cold and lacked any nutritional value. Multiple accounts described food items as unappealing or improperly prepared—one reviewer noted that their relative, who had diabetes, was served inappropriate meals that caused drastic spikes in blood sugar levels. This disregard for dietary restrictions raises serious questions about how well staff are trained in nutrition and food service for vulnerable populations like those living in nursing homes. The general sentiment seems to reflect disappointment not just in taste but also in the absence of skillful meal preparation, typically expected in such facilities.

On top of these care and nutritional issues, several families expressed frustration regarding communication—or lack thereof—from social workers and nursing staff. Reviewers frequently illustrated scenarios where information about their loved ones’ conditions or needs went unaddressed. Reports indicated that families had to take matters into their own hands, such as coordinating home care services because social workers were unable or unwilling to assist effectively. This creates an unsettling atmosphere where family members felt compelled to intervene actively rather than trust the professionals on site.

Some visitors did have positive interactions with certain staff members, highlighting the friendly demeanor of some aides and nurses; however, these positives did little to alleviate concerns regarding overall operations at Greenbrier. Instances abound detailing moments when administrative oversight seemed absent—in one case, a fight erupted while a family member discussed care plans with nursing staff nearby, indicating a chaotic environment that could pose risks not only to patients but also affect the quality of familial interactions pertaining to patient care.

In terms of amenities and environment, while some mentioned clean facilities with adequate lounges and activity offerings, the majority argued that such features were overshadowed by more pressing issues related to patient safety and emotional well-being. Reviews described unpleasant smells permeating areas like bathrooms due to inadequate hygiene practices—which ultimately detracts from what should be a comforting atmosphere for recovery or rehabilitation.

Despite these troubling accounts dominating most feedback about Greenbrier Nursing Home's operations, there were isolated reports praising specific therapeutic interventions or kind interactions from individual caregivers. One review stood out as relatively favorable towards therapy sessions conducted there but fell short concerning other aspects such as staffing consistency and comprehensive resident engagement strategies—further contributing evidence suggesting that while professional capabilities may exist within specific teams or individuals at Greenbrier, systemic failures render them largely ineffective across broader operational norms.

The collective message emanating from these reviews serves as both warning signs for potential residents’ families considering placement options within skilled nursing settings—encouragement lies primarily within seeking alternatives until operating practices improve significantly at Greenbrier Nursing Home itself.

This particular area of Cleveland, Ohio is a diverse and convenient location with easy access to pharmacies, parks, restaurants, physicians, cafes, transportation options, hospitals, places of worship, and a theater. The proximity to multiple pharmacies such as Marc's Stores and Walmart Pharmacy ensures easy access to medication and healthcare needs. There are several parks nearby including James Day Park and the Cleveland Metroparks - Big Creek Reservation for outdoor activities and relaxation. A variety of dining options are available from fast food chains like Taco Bell and McDonald's to sit-down restaurants like Chick-Fil-A. Physicians such as Southwest Family Physicians are also conveniently located for medical needs. Additionally, there are several cafes like Starbucks for socializing or enjoying a cup of coffee. Transportation options include the nearby Cleveland-Hopkins International Airport for those who enjoy traveling. Hospitals like CCF Fairview Hospital provide peace of mind in case of emergencies while places of worship such as St Ignatius of Antioch Church cater to spiritual needs. Overall, this area offers a mix of amenities and services that can cater to the needs of seniors looking for a vibrant community with ample resources at their disposal.

Pharmacies

• Marc's Stores (1.1 miles)
• Walmart Pharmacy (1.3 miles)
• MetroHealth Parma Medical Center - Pharmacy (1.4 miles)
• Marc's Stores (1.7 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Marc's Stores (2.3 miles)

Parks

• James Day Park (1.3 miles)
• Cleveland Metroparks - Big Creek Reservation (1.4 miles)
• Surrarrer Park (3.4 miles)
• Metroparks Mill Stream Run Reserve North (4.5 miles)
• Primate Playground (4.9 miles)
• Strongsville Wildlife Area (5 miles)
• Bain Park (5.9 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Kosta & Vics Restauran (2.4 miles)
• Taco Bell (3 miles)
• McDonald's (3.1 miles)
• Raising Cane's Chicken Fingers (3.2 miles)
• McDonald's (3.3 miles)
• Divot's Sports Bar (4.7 miles)

Physicians

• Cuyahoga County Board of Health (1.9 miles)
• Ent Allergy Health (2.2 miles)
• Southwest Family Physicians (3.4 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (3.8 miles)
• Metropolitan Coffee (4.7 miles)
• Rising Star Coffee Roasters (6.4 miles)
• Starbucks (6.5 miles)
• Starbucks (6.5 miles)
• Panera Bread (6.6 miles)

Transportation

• Cleveland-Hopkins International Airport (CLE) (3.8 miles)
• American Airlines Ticket Counter (4 miles)
• United Airlines Ticket Counter (4 miles)
• TSA Checkpoint C (4 miles)
• Concourse C (4.1 miles)
• Concourse B (4.1 miles)
• Hertz Rent A Car (4.4 miles)

Hospitals

• CCF Fairview Hospital (5.3 miles)
• Cleveland Clinic - Fairview Hospital (5.3 miles)
• Benchmark Imaging Group (5.6 miles)
• Trauma ICU (6.5 miles)

Places of Worship

• St Ignatius of Antioch Church (5.6 miles)
• St. Rocco's Church (6.5 miles)

Theaters

• Cinemark 383 Strongsville (5.9 miles)