Wexford Place

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Wexford Place Wexford Place Wexford Place Wexford Place

Wexford Place

3889 East Galbraith Road, Cincinnati, OH 45236

For more information about senior living options: (844) 490-3973

2.5 from 23 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
1
1 stars
13

Skilled Nursing Facility

Overall Review of Wexford Place

Pros

  • pro New leadership has led to wonderful changes. Positive atmosphere focused on resident care.
  • pro New ownership has really done wonders getting this place back to top notch service.
  • pro Amazing receptionist team! Ms. Donna and Ms. Annette are extremely helpful and responsive, quick to get answers and assist families and residents.
  • pro The residents are great.
  • pro Lots of exciting things happening!
  • pro There are some nurses that really care and do a really good job.
  • pro Excellent location and great care.

Cons

  • pro The facility is absolutely awful and does not take good care of its patients.
  • pro The reviewer would not recommend placing a loved one in this facility.
  • pro Residents are mistreated and rooms are not cleaned after illness, making it feel like a maximum-security prison.
  • pro A family member was left covered in vomit and staff had to be hunted down to help clean up.
  • pro Almost all staff were on their phones and unhelpful, with few offering assistance.
  • pro The facility allegedly neglected a patient, leading to hospitalization and delayed care.
  • pro The front desk is rude and unhelpful, showing poor communication.
  • pro There is an unlicensed aide who sleeps on the night shift and brings a pit bull into the building around residents.
  • pro A family member was left hungry, raising concerns about negligence.
  • pro Dietary services are horrible and need a real dietary manager.
  • pro After new ownership, funds were reportedly mismanaged, with social security payments disappearing and the administrator rarely present.
  • pro The reviewer believes the facility should be shut down.

Review

Across a crowded set of reflections about a local nursing facility, the prevailing mood is starkly negative, with occasional glimmers of relief where individual staff members and moments of decent care punctuate an otherwise troubled picture. Families describe a place where staffing is so thin that even basic needs - let alone dignity and timely medical attention - can slip through the cracks. Several writers recount watching staff struggle to keep up with residents, noting that overburdened aides and nurses often have little choice but to do what they can in the moment, while recognizing that the system itself is the real bottleneck. One person even contrasts their experiences with hospice care, implying that the hospice team, by comparison, brings more genuine support than the facility itself seems able to offer.

Many reviews center on accusations of neglect and poor hygiene, painting scenes that are difficult to reconcile with the promise of professional care. A recurring theme is that residents are not always kept clean or safe, with one account describing a resident found covered in vomit in a common area and another noting that a dog or other hazards have been allowed near patients. There are alarming claims about unlicensed staff working long shifts, and in one case a person reportedly brought a pitbull to work in the building around residents. The implication is that safety protocols are not consistently enforced and that the presence of unvetted workers can create real risk for those who are most vulnerable. Other reviewers describe people going hungry or not receiving timely food and dietary services, with calls for better cooks and a proper dietary manager echoing across several comments.

The tone toward staff performance is mixed but heavily loaded with frustration. Some reviews commend specific individuals who stand out in a positive light - front desk staff who are personable, a few nurses who "really care," and aides who helped when they could. Still, there is a broader sense that many frontline workers are constrained by systemic issues, leaving even well-intentioned workers appearing overwhelmed or unavailable. One reviewer emphasizes that "the front desk ladies? are rude as hell" and that there are significant communication gaps, while another praises the same desk staff as "amazing" and "extremely helpful." The inconsistency itself becomes a reflexive critique: if the best moments come from a handful of people, what does that say about the overall environment and its capacity to deliver steady, reliable care?

Several entries highlight troubling administrative and financial concerns, including claims that a resident's social security payments or other funds disappeared after a change in ownership, prompting promises of fraud charges and calls for accountability. A number of commenters describe delays in medical testing or treatment that may have worsened health outcomes - dehydration and UTIs allegedly overlooked for too long, with the hospital visit described as a consequence of the facility's neglect. Frustration is also directed at leadership: some reviews name the administrator and criticize their absence or perceived ineffectiveness, while others note that new leadership has begun to bring "wonderful changes" and a more positive atmosphere focused on resident care. This tension - between accusations of outright neglect and cautious optimism about leadership changes - colors the entire set of reviews.

Yet amid the pervasive complaints there are occasional affirmations of progress and potential improvement. A few reviewers acknowledge that, like any care facility, there are good and bad days and that meaningful care can happen. They point to moments of helpfulness from staff, the possibility of volunteering, and the importance of families showing up to advocate for their loved ones. Some entries even describe a "new leadership" that has led to a shift in the facility's climate, with residents described as thriving in certain sections and a sense of renewed purpose among staff. These passages serve as reminder that outcomes in long-term care are not uniformly fixed; they reflect a complex dynamic between management direction, resource constraints, and the daily decisions of care workers.

Overall, the collection of reflections presents a facility grappling with serious, multi-layered challenges. The most pointed criticisms revolve around neglect, safety concerns, and inconsistent care that leaves families feeling both protective and powerless. The strongest affirmations are reserved for individuals - staff members who go above and beyond, and leadership changes that promise a path toward better operations. Taken together, the writings suggest a need for vigilant oversight, stronger staffing models, enhanced communication, and a recalibration of priorities that centers residents' dignity and health. For families considering placement, these voices advocate caution and insist that ongoing monitoring, direct engagement, and explicit accountability be at the forefront of any decision.

Features

Housing

  • 162 resident community capacity 162 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (18 miles away) Cincinnati Northern Kentucky International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wexford Place is a premier assisted living community located in Cincinnati, OH. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

In terms of amenities, we provide a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Our community operated transportation ensures that residents can easily access various locations in the area. We also have a computer center for those who want to stay connected digitally. Our dining room offers restaurant-style dining for residents to enjoy delicious and nutritious meals. For fitness enthusiasts, we offer a fitness room and outdoor space for exercise and recreation. The gaming room provides opportunities for social interaction and fun activities.

Residents can choose from fully furnished apartments with private bathrooms and kitchenettes. Housekeeping services are provided for their convenience. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected at all times.

Our care services cater to the specific needs of each individual resident. We have a 24-hour call system and supervision to ensure their safety and well-being. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We offer diabetes diets and special dietary restrictions to meet the unique dietary needs of our residents. Medication management is provided to ensure they receive their prescribed medications on time. Mental wellness programs are also available to support their emotional well-being.

Residents can enjoy a variety of activities offered by our concierge services, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options nearby, our community is conveniently located for easy access to essential services.

At Wexford Place Assisted Living Community in Cincinnati, OH, we strive to create an inviting environment where seniors can thrive with exceptional care and abundant amenities.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.4 miles)

Parks

  • Chamberlin Park (0.4 miles)
  • Swaim Park (2.7 miles)
  • Blue Ash Summit Park (3.1 miles)
  • Dogwood Park (3.9 miles)
  • Sharon Woods Park (4.9 miles)
  • Mariemont Concourse (4.9 miles)
  • Kroger Hills (5.6 miles)

Restaurants

  • MVP Sports Bar and Grille (1 miles)
  • Skyline Chili (1.2 miles)
  • Logo's Sports Bar & Grill (1.4 miles)
  • Maggiano's (1.5 miles)
  • The Cheesecake Factory (1.5 miles)
  • McDonald's (1.6 miles)
  • Cooper's Hawk Winery & Restaurant (1.8 miles)

Cafes

  • Silverton Cafe (1 miles)
  • Gabby's Cafe (3.5 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.7 miles)
  • Panera Bread (6.1 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.6 miles)

Places of Worship

  • Adath Israel Congregation (1.2 miles)
  • St Gertrude Church (2.8 miles)
  • City of Madisonville (3.7 miles)
  • St James of the Valley (3.9 miles)
  • Saint Margaret of Corona Catholic Church (4.1 miles)
  • St Mary Church (5.1 miles)
  • St Vivian's Catholic Church (6.1 miles)

Hospitals

  • Mercy Health - The Jewish Hospital (1.2 miles)
  • Summit Behavioral Healthcare (3.7 miles)
  • Trihealth Connect Training (4.3 miles)
  • TriHealth Seniority - TriHealth Bethesda North Hospital (4.5 miles)

Physicians

  • Ohio Valley Orthopaedics and Sports Medicine (2 miles)
  • Reading Family Practice (2.3 miles)
  • University Endoscopy Center (2.8 miles)
  • Riverhills Neuroscience (4 miles)
  • The Urology Group (4.1 miles)
  • Cardiology Center of Cincinnati (4.3 miles)
  • ESD Pediatric Group (4.5 miles)

Transportation

  • Metro Bond Hill Garage (4.6 miles)

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