Wexford Place in Cincinnati, OH
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Information last verified:
3889 East Galbraith Road, Cincinnati, OH 45236
For more information about senior living options: (844) 490-3973
The staff are helpful and care for residents. New leadership has led to wonderful changes and a positive atmosphere focused on resident care. The receptionist team is amazing and extremely helpful and responsive. Some nurses truly care and do a really good job. The facility has an excellent location and provides great care, with new ownership improving service. There are lots of exciting things happening at the facility.
They call it the worst nursing home and say it should be shut down. They report that no one answers the phone for days, hindering communication with families. They describe the facility as absolutely awful and say they would not recommend it. They accuse the facility of taking all a disabled resident's Medicaid income. They claim residents are mistreated, with rooms not cleaned after illnesses. They say staff are often on their phones and unhelpful or rude. They report an unlicensed aide who sleeps on night shift and even brings a pit bull into the building around residents. They allege neglect that led to dehydration and a near-fatal situation for a family member. They describe serious wrongdoing from the top down and say the place should be shut down.This community is best suited for families that are willing to be highly involved and vigilant, because Wexford Place has shown a pattern of staffing instability and managerial turnover that can leave residents under-monitored and families constantly asking for updates. It is not a place for residents who require dependable, around-the-clock supervision, nor for families who cannot commit to frequent visits, ongoing care-plan reviews, and proactive problem-solving. The strongest fit may be households that can leverage outside support networks, coordinate with administration, and tolerate a period of adjustment while leadership attempts to stabilize operations. In short, the benefit lies in proximity and the potential for reform, not in guaranteed consistency of care.
Conversely, those counselled to consider alternatives include families who prioritize predictability, transparent communication, and reliable daily routines. The reports repeatedly describe days when calls go unanswered, front-desk interactions that feel curt or unhelpful, and episodes of care gaps that jeopardize safety. If the resident has complex medical or behavioral needs, requires timely hygiene and nutrition, or depends on unambiguous responses from staff, another community with proven staffing stability and stronger oversight should be the default. For couples or individuals seeking a low-stress transition with minimal family involvement, this facility may feel too risky given the current climate of complaints and safety concerns.
The few positive notes present a meaningful counterpoint: some staff members are described as caring, leadership has changed and created a more resident-focused atmosphere, and the location itself is advantageous. When leadership is accessible and the front desk is responsive, families report smoother coordination for transport, scheduling, and general inquiries. Those signals suggest potential for genuine improvement if the new direction is sustained and backed by consistent staffing, training, and accountability. Yet these bright spots do not erase the larger pattern of lapses that appear to recur across multiple shifts and units, making the overall risk assessment heavily weighted toward caution.
The main cons center on reliability, safety, and accountability. Several reviewers recount moments of neglect or slow response to medical issues, to the point of dehydration, urinary infections, and other urgent needs going unmet for too long. Cleanliness and infection control are flagged as inconsistent, with accounts of unsanitary conditions and inadequate upkeep in shared spaces. Communication breakdowns are a constant theme, phone lines that fail to connect, staff who seem overwhelmed or unavailable, and limited visibility into care decisions. A few alarming reports cross the line into allegations of unlicensed staff and even unsafe practices, including animals on premise in restricted areas and serious lapses around medication and oversight. This constellation of risks makes a careful, structured decision process essential before selecting this community.
To approach the evaluation pragmatically, prospective families should arrange a disciplined scouting of the operation: observe a shift change, speak with multiple staff members (not just the front desk), request to review the most recent state survey and any corrective actions, and insist on meeting with the administrator to outline concrete, measurable expectations for staffing ratios, wound care, hydration management, nutrition, and medications. Ask for a written care plan that aligns with the resident’s specific needs, and request transparent accounting of any financial or administrative irregularities. Inspect the physical spaces with an eye for cleanliness and safety, verify transportation policies in writing, and test the response process by making a call during a time when support is typically needed. Bring a checklist and insist on timely follow-ups.
In the end, the verdict is clear: Wexford Place carries a substantial risk profile that demands active, ongoing family governance. It is not suitable for families seeking a predictable, low-effort transition or for residents with higher care demands who cannot tolerate potential delays in care delivery. If this community is pursued, it should be under a tight governance framework, regular, documented care plan reviews; guaranteed access to a qualified supervisor; and a clear agreement that failure to meet defined benchmarks triggers rapid reassessment or a transfer option. For most families, however, stronger alternatives with demonstrated consistency, transparent operations, and firmer staffing foundations offer a safer, more reliable path to quality aging-in-place.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wexford Place is a premier assisted living community located in Cincinnati, OH. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
In terms of amenities, we provide a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Our community operated transportation ensures that residents can easily access various locations in the area. We also have a computer center for those who want to stay connected digitally. Our dining room offers restaurant-style dining for residents to enjoy delicious and nutritious meals. For fitness enthusiasts, we offer a fitness room and outdoor space for exercise and recreation. The gaming room provides opportunities for social interaction and fun activities.
Residents can choose from fully furnished apartments with private bathrooms and kitchenettes. Housekeeping services are provided for their convenience. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected at all times.
Our care services cater to the specific needs of each individual resident. We have a 24-hour call system and supervision to ensure their safety and well-being. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We offer diabetes diets and special dietary restrictions to meet the unique dietary needs of our residents. Medication management is provided to ensure they receive their prescribed medications on time. Mental wellness programs are also available to support their emotional well-being.
Residents can enjoy a variety of activities offered by our concierge services, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options nearby, our community is conveniently located for easy access to essential services.
At Wexford Place Assisted Living Community in Cincinnati, OH, we strive to create an inviting environment where seniors can thrive with exceptional care and abundant amenities.
Wexford Place is located at 3889 East Galbraith Road, Cincinnati, OH 45236 in Hamilton County, Ohio
Wexford Place on seniors.fyi includes 4 photos including images showing bedroom, interior, outdoor, tree, grass, landscaping, building, windows, and more.
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