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Veranda Gardens & Assisted Living in Cincinnati, OH

Veranda Gardens & Assisted Living is a nursing home community in Cincinnati, OH.

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Veranda Gardens & Assisted Living in Cincinnati, OH

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  • Interior

    A well-lit rehabilitation room equipped with exercise stairs and various physical therapy tools.

  • Decor

    A cozy cafe interior with tables and chairs, decorated with plants and warm lighting.

  • Building

    A hotel building with an American flag flying in front, under a cloudy sky.

  • Bedroom

    A clean and organized hospital room with a single bed and essential furniture.

  • Trees

    A view of Veranda Gardens apartment complex with well-maintained landscaping.

  • Windows

    A cozy waiting room with chairs, a table, and artwork on the walls.

  • Dining

    A bright dining room with wooden tables and chairs, featuring a decorated bookshelf and natural lighting.

  • Landscaping

    A mural depicting a serene forest landscape with a river flowing among rocks and lush greenery.

  • Lighting

    A bright atrium with elegant furnishings and an abundance of natural light.

  • Seating Area

    A view of a lobby with comfortable seating, a television, and decorative lighting.

  • Wall Art

    A simple room with a chair, potted plant, and wall art.

  • Hardwood Floor

    A home workout area with a treadmill and adjustable desks on a hardwood floor.

  • Office

    A minimalist office space featuring a table with various items, and artwork on the wall.

  • Waiting Area

    A vibrant and welcoming hospital reception desk designed for a children's area.

11784 Hamilton Avenue, Cincinnati, OH 45231

For more information about senior living options: (866) 208-4318

4 from 106 reviews
5 stars
70
4 stars
9
3 stars
1
2 stars
4
1 stars
22

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2024

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Overall Review of Veranda Gardens & Assisted Living

common 22 reviews mention this

Care quality feels mixed

Residents and families report very different day-to-day care experiences.

Some reviewers say staff are compassionate and take time to respond to medical needs, keeping families informed about changes in medication, diet, and therapy. Others describe missed calls for help, residents left in rooms for long stretches, and problems with medication delivery or follow-through on orders. A few comments also criticize transfers, bathing, hygiene support, and therapy progress. Taken together, the reviews suggest outcomes depend heavily on staffing and follow-through, so it’s important to visit and verify care processes.

caveat 8 reviews mention this

Communication and response time

Several reviewers raise concerns about getting timely help and answers.

A set of reviews describe call lights going unanswered for long periods and floors left unattended, including situations where staff were not present. Others report difficulty reaching staff by phone and frustration with broken or unavailable communication tools. On the positive side, multiple families say communication is consistent and concerns are addressed quickly, including updates about care changes. Overall, reviews point to variability in responsiveness.

caveat 14 reviews mention this

Clean facility versus lingering odors

Cleanliness is praised by many, but some reviewers describe major hygiene issues.

Many reviewers explicitly call the building clean, well-kept, and free of strong odors when they arrive. Others describe rooms and hallways with persistent urine or waste odors, including one account of blood left on the floor after a fall. A few reviews also mention that residents may refuse room cleaning, contributing to areas with unpleasant smells. This makes cleanliness one of the most polarizing themes in the feedback.

common 18 reviews mention this

Staff kindness and professionalism

Most reviewers describe staff as friendly, caring, and respectful.

Across many reviews, families praise staff for treating residents with dignity and respect, greeting people warmly, and showing day-to-day compassion. Several also highlight staff working well together and quickly resolving minor concerns. At the same time, some negative reviews include claims of rudeness, neglect, and inadequate attention to residents who have dementia or need help with basic care. The theme overall is that attitudes and effort are frequently praised, but not consistently experienced.

caveat 6 reviews mention this

Activities and engagement vary

Reviews describe both engaging activities and stretches with little programming.

Some reviewers say activities are thoughtfully planned, with day trips, scheduled daily activities, and engagement that keeps residents social. Others write that activities are nonexistent or that residents spend time simply being taken downstairs to sit without meaningful engagement. There are also comments about resident enjoyment during short stays, which supports the idea that engagement can improve with the right support. Overall, activity involvement appears inconsistent across reviews.

caveat 9 reviews mention this

Nursing staffing and assistance

Multiple reviewers mention staffing limitations affecting help with daily needs.

Some reviews describe long waits for assistance, aides being unavailable during shifts, and floors not being covered appropriately. Others point to fewer staff on certain floors or after hours, leading to residents going unassisted for stretches. Positive reviews sometimes mention adequate staffing and getting needs met without feeling like constant monitoring is required. The overall pattern suggests staffing coverage is a key driver of whether the experience feels supportive or neglectful.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 113 resident community capacity 113 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cincinnati Northern Kentucky International (18 miles away) Cincinnati Northern Kentucky International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.8 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.2 miles)
  • CVS Pharmacy (4.4 miles)

Parks

  • Harbin Park (1.6 miles)
  • Winton Woods Cherry Hill Shelter (2.5 miles)
  • Marcum Park (7.2 miles)

Restaurants

  • Cracker Barrel (2 miles)
  • Wendy's (2 miles)
  • McDonald's (2.1 miles)
  • The Goody Shop (2.6 miles)
  • Skyline Chili (3.3 miles)
  • Buffalo Joes (3.6 miles)
  • Popeyes Louisiana Kitchen (3.7 miles)

Hospitals

  • Mercy Health Fairfield Hospital (2.7 miles)
  • Cincinnati Children's Fairfield (2.7 miles)
  • Mccullough Hyde Ross Medical (6 miles)
  • Butler County Medical Center (6.2 miles)
  • Group Health Medical Center (6.9 miles)
  • Cincinnati Children's (7.2 miles)

Physicians

  • Mercy Health - Dry Ridge Family Medicine (3.5 miles)
  • Allergy & Asthma Care - Drs. Sodhi And Seyerle (4 miles)
  • Bowen Center For Women's Health (4.4 miles)
  • Springdale Family Medicine (4.8 miles)
  • Cincinnati Foot Care (5.7 miles)
  • Hamilton Health Associates (5.8 miles)
  • White Oak Family Practice (5.9 miles)

Cafes

  • Starbucks (3.6 miles)
  • Panera Bread (5.8 miles)
  • Starbucks (7.1 miles)
  • Gabby's Cafe (7.1 miles)
  • Starbucks (7.4 miles)
  • True West Coffee (7.5 miles)

Theaters

  • Showcase Cinema de Lux Springdale 18 (4.3 miles)
  • AMC West Chester 18 (7.8 miles)

Places of Worship

  • Vineyard Church Northwest (4.4 miles)
  • Lifespring Christian Church (5.7 miles)
  • St Vivian's Catholic Church (6.3 miles)
  • St James of the Valley (6.8 miles)
  • White Oak Chapel (7.5 miles)

Transportation

  • U-Haul Moving & Storage (6.9 miles)

Frequently Asked Questions

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