Pleasant Ridge Care Center in Cincinnati, OH
Save5501 Verulam, Cincinnati, OH 45213
For more information about senior living options: (844) 490-3973
Under new management, residents are treated like family and the facility is a great option. The new director is working hard to make this place a top facility, and the staff are highly respected. The facility treats residents like family and works hard to ensure their happiness. Staff resolve issues promptly and go out of their way to make residents feel safe at home. The staff provides love and support and helps residents make the best of their situations. Diamond, the aide, showed genuine care and helped with special moments like Mother's Day. Some staff are excellent, with nurses who are caring and perform their duties. The place is liked by reviewers.
The facility neglected a disabled resident, leaving her in dirty diapers, without meals, and without baths for hours. The staff refused to bathe her and left her in the shower for two hours. The place is a total mess—unclean and unprofessional. The building is old and in disrepair, with leaks, mold, and pests. Understaffing and overworked staff are accompanied by uncaring management and poor operations. Medication handling is unsafe, with delays, theft, and improper administration, including illegal drugs. There is high staff turnover and clearly inept leadership. Administration is inaccessible; calls go to voicemail and evenings go unanswered.Pleasant Ridge Care Center in Cincinnati is best suited for families that are willing to take an active, hands-on role in care decisions and are prepared to see a facility through a period of leadership transition. The strongest voices in the reviews describe a culture where some staff genuinely treats residents like family, and where a new director has begun to push for real improvements. Those favorable accounts stress approachable nurses, aides who will go the extra mile to resolve concerns, and a sense that “voices are heard” when problems arise. In practice, this means the community can function well for residents whose needs are not immediately crisis-driven and for families that can commit to ongoing advocacy, monitoring medication delivery, and requesting visible progress over time. The caveat is clear: without sustained leadership and consistent staffing, the relational warmth does not automatically translate into dependable, high-quality care.
Those considering Pleasant Ridge should explicitly contemplate alternatives if certain conditions matter highly. If a resident requires ironclad medication accuracy, predictable daily routines, immaculate cleanliness, and a building that feels modern and well-maintained, this community may fall short. Families needing continuous clinical oversight, rapid response, and a consistently calm, safe environment should compare other options with stronger and steadier track records. Likewise, for anyone prioritizing a crisis-free environment, minimal pest issues, and a facility that fronts up maintenance without prompting, there are facilities in the area with more stable reputations. The reviews repeatedly flag serious drawbacks that are not uniformly resolved, so alternatives should be part of the search for a care setting where quality and reliability are demonstrably steady.
On the upside, the strongest pros center on staff who show care and a leadership push toward improvement. When the director is actively involved and staff members demonstrate commitment, residents feel valued and protected, and families notice a noticeable difference in responsiveness. A number of aides and nurses are praised for kindness, attentiveness, and the willingness to help during caregiving tasks. In those moments, the facility proves it can deliver personal attentiveness and a sense of home that families prize. However, these positives tend to be unevenly distributed across shifts and days, which means the protective buffer created by dedicated caregivers can evaporate if turnover remains high or if supervision slips. The result is a mixed picture: heartfelt moments of good care tempered by inconsistent execution and variability in daily operations.
The most persistent concerns are operational and environmental, not theoretical. Reviews point to ongoing cleanliness issues, a facility that feels dated, and structural problems such as leaks, pests, and signs of wear in resident rooms. Reports of short staffing, medication delays, and lapses in following medication orders, along with perceived gaps in administrative responsiveness, create a fragile baseline of risk. There are alarming claims that stretch beyond routine care challenges, claims of theft, questionable drug handling, and even a drug-overdose incident, each of which magnifies uncertainty about safety and governance. While some residents and families report positive experiences, the weight of negative feedback, especially related to cleanliness, maintenance, and consistent care, cannot be dismissed. The confluence of these factors means that the environment may undermine trust and peace of mind for any family seeking steady, predictable care.
Practical guidance for families evaluating Pleasant Ridge centers on verification and proactive oversight. Schedule multiple, extended visits across different days and shifts to observe how care is delivered in real time. Request a candid tour of the medication administration process, speak with the director and head nurse about staffing levels and turnover, and review recent state inspection findings and incident logs. Assess the dining and housekeeping routines directly and ask about pest control, maintenance response times, and the frequency of preventative repairs. Before committing, ask for a trial period or a clearly defined transition plan that includes measurable targets for cleanliness, safety, and medication accuracy. If the family cannot commit to active oversight, or if the need is for near-perfect reliability and a pristine environment, this is a facility where alternatives should be prioritized.
Bottom line: Pleasant Ridge Care Center presents a cautionary, potentially hopeful scenario. The best chance for success lies with families prepared to engage deeply with leadership, monitor day-to-day care, and demand accountability as improvements take root. The talent and compassion exist in pockets, and the new leadership appears capable of guiding meaningful change, but serious, persistent cons, especially around cleanliness, safety, and medication delivery, pose substantial risk if not addressed with visible, sustained action. For residents with modest clinical needs and families ready to advocate, this may become a solid home as improvements consolidate. For others who require a consistently pristine environment, rock-solid staffing, and flawless operations, the recommended path is to explore other communities first and keep Pleasant Ridge as a potential backup only after a rigorous, data-driven confirmation of real progress.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pleasant Ridge Care Center in Cincinnati, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs. Each resident's entertainment needs are met with cable or satellite TV in their fully furnished accommodations. Community-operated transportation is available for residents who need assistance getting around.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. Residents can dine in the elegant dining room, enjoying restaurant-style meals prepared by the staff. Housekeeping services ensure that the living areas remain clean and tidy.
The community also offers various spaces for recreation and relaxation. There is a fitness room for residents to engage in physical activities, as well as a gaming room and small library for leisurely pursuits. Outdoor space includes a garden where residents can enjoy fresh air and nature.
Pleasant Ridge Care Center provides move-in coordination to make transitioning into the community as smooth as possible. Private bathrooms offer convenience and privacy, while telephone access ensures that residents can stay connected with loved ones. Non-medical transportation arrangements can be made for appointments or outings.
In terms of care services, 24-hour call systems and supervision are in place to provide immediate assistance when needed. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their required medications on time.
The community also offers specialized care such as diabetes diets and special dietary restrictions for those with specific dietary needs. A mental wellness program is implemented to promote emotional well-being among residents.
Engaging activities are organized daily, including fitness programs and planned day trips for socialization and stimulation. Resident-run activities allow individuals to contribute their skills and interests to the community. Concierge services are available for any additional needs or requests.
Pleasant Ridge Care Center is conveniently located near numerous amenities. Cafes, parks, pharmacies, physicians, restaurants, and places of worship can be found within close proximity. Additionally, there are hospitals nearby to provide medical support when needed.
Overall, Pleasant Ridge Care Center offers a comfortable and supportive environment for seniors who require assisted living services. With its range of amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they need.
Pleasant Ridge Care Center is located at 5501 Verulam, Cincinnati, OH 45213 in Hamilton County, Ohio
Pleasant Ridge Care Center on seniors.fyi includes 5 photos including images showing interior, decor, dining, bedroom, dining table, artwork, television, plant, and more.
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