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2.1 from 28 reviews
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18
Overall Review of Pleasant Ridge Care Center
caveat9 reviews mention this
Cleanliness and upkeep disappoint
Residents and families repeatedly describe serious cleanliness and upkeep problems inside the facility.
Multiple reviews mention an unpleasant smell, roaches, and dirty or unkempt conditions upon arrival. Others describe a building in disrepair with leaks, pests, and mold smells, along with a gloomy or depressing atmosphere. Even among more favorable comments, some reviewers still note room for improvement, but the dominant theme is that the physical plant does not hold up well.
caveat7 reviews mention this
Care and medication handling concerns
Several reviews raise concerns about daily care and whether medications are handled reliably.
Some reviewers report neglect and inadequate assistance, including being left in poor conditions and delayed or refused care like bathing. Others specifically mention medication problems, such as medicines not being given when due or errors that led to hospitalization. A few reviews do praise individual nurses or aides, but the recurring complaint is that care outcomes and medication follow-through are inconsistent.
caveat2 reviews mention this
Food quality and shortages come up
Dining is described as unreliable, with complaints about quality and service shortages.
One review says the food is terrible and questions how much residents are charged. Another describes food service facing shortages, with the best it can do portrayed as barely acceptable. Together, these comments point to dining being a pressure point for some families.
common5 reviews mention this
Staff attitude varies by experience
Many reviewers describe friendly, caring staff and help that feels personal.
Several positive reviews describe staff as friendly and abundant, with caregivers going out of their way to resolve concerns. Some families say their loved ones were treated like family, and at least one reviewer highlights a specific aide for excellent help during a special day. Even with that praise, the overall set of reviews includes strong negatives about cleanliness and care consistency, suggesting experiences can vary widely.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cincinnati Northern Kentucky International (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.3 miles)
Chick-Fil-A (1 miles)
Raising Cane's Chicken Fingers (1 miles)
Crumbl Cookies (1.2 miles)
White Castle (1.3 miles)
Skyline Chili (1.5 miles)
McDonald's (1.6 miles)
Physicians
Riverhills Neuroscience (1.4 miles)
The Urology Group (1.6 miles)
ESD Pediatric Group (1.8 miles)
Reading Family Practice (4 miles)
Ohio Valley Orthopaedics and Sports Medicine (4.2 miles)
University Hospital Outpatient Building (4.5 miles)
Hand Surgery Specialists (4.7 miles)
Pharmacies
CVS Pharmacy (1.4 miles)
Walgreens (1.6 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.2 miles)
Walgreens (3 miles)
CVS Pharmacy (3.6 miles)
Walgreens (3.7 miles)
Cafes
Starbucks (1.9 miles)
Silverton Cafe (2.1 miles)
Starbucks (4 miles)
Gabby's Cafe (4.1 miles)
The 86 Coffee Bar & Concert Venue (5.1 miles)
Panera Bread (5.6 miles)
Places of Worship
City of Madisonville (2.4 miles)
St Mary Church (2.4 miles)
Adath Israel Congregation (2.5 miles)
Saint Margaret of Corona Catholic Church (2.8 miles)
St Gertrude Church (3.6 miles)
St James of the Valley (4.2 miles)
St Vivian's Catholic Church (5.3 miles)
Transportation
Metro Bond Hill Garage (2.4 miles)
Hospitals
Summit Behavioral Healthcare (2.6 miles)
Mercy Health - The Jewish Hospital (3.5 miles)
Cincinnati Children's Hospital Medical Center (4.4 miles)
University of Cincinnati Medical Center (4.6 miles)
Pleasant Ridge Care Center on seniors.fyi includes 5 photos including images showing decor, interior, dining, bedroom, plant, windows, pergola, outdoors, and more.
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Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Landscaping, Architecture, Trees, Garden, Outdoors, and Pergola
Dining Table
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