Pleasant Ridge Care Center
Save5501 Verulam, Cincinnati, OH 45213
For more information about senior living options: (844) 490-3973
The staff were great and assisted the reviewer's mother. Diamond, the aide, was nice and seemed to care for the reviewer's mother. Diamond was praised for excellent care. Some nurses were caring and doing their jobs. The facility took good care of the reviewer's friend. One reviewer liked the place. There were some excellent staff members at the facility.
The facility is a mess and does not care about residents' health care, with services delayed for months and residents in pain. The place is not safe or peaceful. The facility is extremely unclean and unprofessional. The facility is more concerned with its appearance than with care, with disengaged staff and ongoing food shortages. Illegal drugs are rampant and some nurses divert prescribed medications. There are thieves with no consequences, and there has been a drug overdose death. The staff are disrespectful and fail to deliver medications on time; residents frequently run out of medicine. Communication with administration is poor, and phone calls are often unanswered. The building is old and in disrepair, with leaks, mold, and pests, creating a gloomy environment. Management is uncaring and the facility is not well run.These reviews depict a facility where moments of genuine care and kindness coexist with a long list of serious concerns. For many families, the impression is that health care is inconsistent at best, and at times dangerously inadequate. One person describes arriving at a place that feels "a mess," where there is no real attention to health care, and where they've endured nine months with no meaningful service, leaving them in daily pain. Another voice laments that the environment is not safe or peaceful, praying for anyone who has been there. The thread that runs through these accounts is a sense of neglect and fear, punctuated by brief flashes of compassion from individual staff members.
Against the backdrop of these fears, there are a few bright spots. Several reviewers point to particular staff members who clearly made a difference. Most notably, Diamond, an aide who worked with an elderly mother, is praised for being kind, caring, and helpful - so much so that Diamond facilitated getting the mother out for Mother's Day and is repeatedly singled out as an excellent caregiver. For some families, these personal acts of attentiveness stand in sharp relief to the broader dysfunction they describe elsewhere in the facility. In at least one account, the reviewer notes that while the facility has room for improvement, they still want to acknowledge Diamond's exceptional care.
The shared sentiment about management and the overall operation is far more negative. Some reviewers acknowledge that there are "excellent staff," but they see this as outweighed by a general lack of accountability and leadership. Descriptions of the place as a whole include "trash" conditions, half-hearted remodeling, and a sense that staff are more focused on the clock than on residents. Food service is criticized for shortages, with the dark humor that the best thing to say about the food is that it "probably won't poison you." Several comments suggest systemic problems that extend beyond a single department, hinting at underfunding, poor coordination, and a culture that fails to support those who are trying to care for residents.
Medication safety and drug use emerge as some of the most alarming concerns. One reviewer notes that some nurses are not able to follow medication orders, leading to essential medications not being given regularly. They describe "illegal drugs" being rampant in the facility and accuse staff of passing prescribed controlled substances from patient to patient and leaving the room, a scenario they say is totally unacceptable. There is also a mention of a recent overdose death, which strengthens the impression that the facility may be dealing with serious safety and oversight gaps. The leadership is described as ineffective, with a director who is slow to respond and largely detached from the day-to-day realities on the floor. All of this contributes to a perception that there is little accountability for those who fail residents.
Other accounts intensify the sense of disorder and neglect. A one-star review complains about roaches in the room and disrespectful staff who consistently fail to deliver medications on time, contributing to patients running out of medicine. The reviewer also notes that marijuana is smoked "in front of staff," a detail that underscores concerns about the overall environment and safety. Several entries describe difficulty contacting administration, with voice mail being the only way to reach someone, and evening hours going unanswered. Taken together, these comments paint a picture of a facility that is hard to navigate and slow to respond when problems arise.
There are reminders of what life inside the building can feel like for residents and families when things go wrong. One reviewer recalls a daughter who stayed there in September 2021 and likens the experience to rainfall entering the room, even urging a remodel that banners under new management do little to fix. Another writer emphasizes that the overall hospitality and care are so poor that it makes the entire place feel untrustworthy, warning others not to send loved ones there. The sense of turnover and instability comes through in multiple mentions of staff leaving and the leadership's inability to stabilize the workforce, with some even accusing the facility of fostering an environment where staff turnover is the norm rather than the exception.
Yet there are still voices that recognize both the complexity of the environment and the possibility of better days. A few reviewers who describe themselves as former employees or as having worked there in some capacity express a bittersweet connection to the place. They acknowledge the existence of caring individuals and even long for the day they might return, albeit with caveats about strict rules - such as jewelry and appearance guidelines - that they feel distract from the core mission of patient care. These comments suggest that, while the facility's culture appears deeply flawed in many ways, there are moments of personal satisfaction tied to meaningful work and connections with residents.
Finally, the physical condition of the building contributes heavily to the negative impression. Reviewers describe an aging, disrepair-prone environment marked by leaks, mold odors, and pest problems ranging from mice to cockroaches. Rooms are described as small, the interior gloomy and depressing, and the overall atmosphere one of limited modernization. The sense that the structure itself is failing to meet basic standards of safety and comfort compounds the distress created by staffing, administrative, and care-related failures. The combination of outdated facilities with inconsistent care creates a troubling, ongoing tension for families seeking reliable, compassionate support for their loved ones.
In sum, these accounts present a facility where occasional acts of kindness and professional competence exist within a broader landscape of serious, persistent problems. Families describe care that can be exemplary on a personal level, but are overwhelmed by concerns about safety, medication management, cleanliness, communication, leadership, and the overall environment. The recurring message is a plea for substantial improvements in staffing stability, accountability, and facility upkeep, along with a renewed focus on truly resident-centered care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pleasant Ridge Care Center in Cincinnati, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs. Each resident's entertainment needs are met with cable or satellite TV in their fully furnished accommodations. Community-operated transportation is available for residents who need assistance getting around.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. Residents can dine in the elegant dining room, enjoying restaurant-style meals prepared by the staff. Housekeeping services ensure that the living areas remain clean and tidy.
The community also offers various spaces for recreation and relaxation. There is a fitness room for residents to engage in physical activities, as well as a gaming room and small library for leisurely pursuits. Outdoor space includes a garden where residents can enjoy fresh air and nature.
Pleasant Ridge Care Center provides move-in coordination to make transitioning into the community as smooth as possible. Private bathrooms offer convenience and privacy, while telephone access ensures that residents can stay connected with loved ones. Non-medical transportation arrangements can be made for appointments or outings.
In terms of care services, 24-hour call systems and supervision are in place to provide immediate assistance when needed. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their required medications on time.
The community also offers specialized care such as diabetes diets and special dietary restrictions for those with specific dietary needs. A mental wellness program is implemented to promote emotional well-being among residents.
Engaging activities are organized daily, including fitness programs and planned day trips for socialization and stimulation. Resident-run activities allow individuals to contribute their skills and interests to the community. Concierge services are available for any additional needs or requests.
Pleasant Ridge Care Center is conveniently located near numerous amenities. Cafes, parks, pharmacies, physicians, restaurants, and places of worship can be found within close proximity. Additionally, there are hospitals nearby to provide medical support when needed.
Overall, Pleasant Ridge Care Center offers a comfortable and supportive environment for seniors who require assisted living services. With its range of amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they need.
Pleasant Ridge Care Center is located at 5501 Verulam, Cincinnati, OH 45213 in Hamilton County, Ohio
Pleasant Ridge Care Center on seniors.fyi includes 5 photos including images showing decor, interior, dining, bedroom, trees, living room, fireplace, dining table, and more.
Katie Katie's Family Home
Cincinnati, OH
Nurturing, home-like atmosphere with supportive staff.
The Amity House
Cincinnati, OH
Well-connected with abundant nearby amenities (cafes, parks, pharmacies, clinics, restaurants, transit, worship, hospitals).
Longmire Christian Home 2
Cincinnati, OH
Comfortable, caring environment with easy access to dining, parks, healthcare, worship, and transportation.
Longmire Christian Home 2 reviews
Longmire Christian Home 2 images
The Legacy I
Cincinnati, OH
Very affordable pricing for semi-private rooms compared with local market averages.
Barrington Of Oakley
Cincinnati, OH
Friendly staff and engaging activities in a clean, spacious environment.
Barrington Of Oakley costs
Barrington Of Oakley reviews
Barrington Of Oakley images
Indianspring Of Oakley
Cincinnati, OH
Strong therapy services with caring, responsive staff; clean and well-maintained facility.
Astoria Place Of Silverton
Cincinnati, OH
Broad on-site amenities and comprehensive care services
Astoria Place Of Silverton reviews
Astoria Place Of Silverton images
Harmony Court
Cincinnati, OH
Compassionate, attentive staff and clean private rooms.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Interior
Outdoors
Decor
Bedroom
Dining
