Arbors At Carroll

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  • Interior

    An empty dining room with neatly set tables and chairs, illuminated by natural light from the windows.
  • Living Room

    A cozy living room with armchairs and a fireplace against a brick wall.
  • Building

    A one-story brick building with a covered entrance and an adjacent parking lot under a partly cloudy sky.
  • Architecture

    A church building with a sloped roof and a parking lot in the foreground.
  • Television

    A clean and organized hospital room with two beds, separated by a curtain, and equipped with a television.
  • Rehabilitation

    A rehabilitation clinic equipped with parallel bars and walkers for physical therapy sessions.

Arbors At Carroll

3680 Dolson Court Nw, Carroll, OH 43112

For more information about senior living options: (844) 490-3973

4.6 from 101 reviews
5 stars
82
4 stars
9
3 stars
1
2 stars
2
1 stars
7

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    Overall Review of Arbors At Carroll

    Pros

    • pro The staff at Arbors at Carroll are caring, friendly, and treat residents like family.
    • pro The facility is consistently clean, well-maintained, and welcoming.
    • pro Therapists and nursing staff are excellent and go above and beyond in patient care.
    • pro Families appreciate the staff for being respectful, communicative, and keeping them informed.
    • pro Residents enjoy a variety of daily activities and social events that keep them engaged.
    • pro Aides are attentive, patient, and many have long-tenured experience at the facility.
    • pro The care team creates a warm, home-like environment where residents feel safe and valued.
    • pro The front desk and management are praised for their helpfulness, professionalism, and responsiveness.
    • pro Staff are described as dedicated, compassionate, and genuinely caring for residents' well-being.
    • pro Many reviewers state that Arbors at Carroll is a wonderful place to be with excellent care.

    Cons

    • pro The facility is dirty and old.
    • pro The day shift nurses and STNAs were rude to the family and mean to the patient.
    • pro The food was always cold when brought to the room.
    • pro Requests for beverages often required an extended wait because staff were busy talking at the nurses' station.
    • pro There were many instances when the patient had accidents and it took nearly an hour to get her changed.
    • pro The facility is described as disgusting and dirty with residents treated without respect and dignity.
    • pro Maintenance problems in a private room included a broken-seal commode, a clogged sink drain, and a deflated air mattress that was never replaced.

    Review

    Arbors At Carroll in Carroll, Ohio is best suited for families seeking a warm, family-like environment where compassionate staff provide hands-on rehab, daily cognitive activities, and attentive care for loved ones who need more than basic shelter. The community earns its reputation on the hearts of its caregivers, the cleanliness of the facility, and a schedule of engaging programs that keep residents connected. It shines for seniors needing post-acute rehab after surgery or a stroke, and for those living with dementia who require patient, ongoing engagement and reassurance. In short, this is a hands-on, resident-centered place with a real sense of belonging.

    That said, several reviews flag situations that may push families to look elsewhere. If a modern, pristine, new-build feel with flawless upkeep is non-negotiable, Arbors' older, sometimes dated atmosphere may not satisfy. A few accounts describe rude interactions or stretched staff responding slowly to basic needs, and the industry-wide staffing constraints mean shortages can appear in some shifts. Families weighing options should consider whether a perceived drop in immediacy or a few maintenance hiccups would overshadow the community's warmth, consistent care, and robust rehab program.

    Still, the main drivers for choosing Arbors offset these concerns. The staff frequently earn praise for treating residents like family, with genuine warmth, respect, and willingness to go the extra mile. Cleanliness and a welcoming atmosphere are repeatedly noted, along with well-organized daily routines and strong communication with families. The rehab and therapy teams receive high marks for helping residents regain mobility, confidence, and skills, while social services help coordinate admissions, transportation, and ongoing updates. For families, these strengths translate into real, tangible peace of mind that their loved one is known and cared for.

    Activity-rich programming is a standout benefit. Residents are kept busy with cognitive games, live entertainment, holiday celebrations, field trips, and everyday opportunities to socialize. Therapists - across physical, occupational, and speech - are described as capable and attentive, with staff who help residents stay engaged, even those with limited independence. Technology and communication support - such as helping residents use cell phones or arranging speakerphone calls - further reduce isolation. The intake process and ongoing family communication are praised, with front-office staff and nurses noted for approachability and helpfulness. In many cases, Arbors feels less like a facility and more like a well-run, supportive community hub.

    Nevertheless, a minority of reviews highlight tangible drawbacks that cannot be ignored. Some residents or families report cleanliness and odor issues, or that the building feels old and cluttered. Maintenance lapses are described - clogged sinks, malfunctioning commodes, deflated air mattresses, and equipment glitches - that can color a stay, especially in short-term rehab. Several accounts mention unevenness in staff responsiveness, with calls not returned or delays in assistance for incontinence care or other needs. These are real pain points that can erode confidence if they recur, making it essential to tour with questions about RN coverage, staffing levels on weekends, and systems for rapid escalation.

    Taken together, Arbors At Carroll offers a compelling mix of heartfelt care, strong rehabilitation, and an approachable, neighborly atmosphere. For families prioritizing warmth, engagement, and steady communication, the community is a strong match and often exceeds expectations in day-to-day lived experience. If the priority is an immaculate, brand-new environment with flawless service and consistently immediate response, exploring alternatives is prudent. The practical next steps include a firsthand tour, meeting front-line aides and therapists, verifying RN coverage on all shifts, and requesting a sample weekly schedule of activities. In the end, the decision should hinge on whether the personal, family-centered culture outweighs any dated-feel drawbacks.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (20 miles away) John Glenn Columbus International Airport (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arbors At Carroll in Carroll, OH is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can receive professional hair and beauty treatments. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided to help residents get around and attend appointments or activities.

    The community also has a computer center where residents can access the internet and stay connected with friends and family. A dining room provides restaurant-style dining with delicious meals prepared by the staff. Residents can also enjoy their own private kitchenette for added convenience.

    Arbors At Carroll offers various recreational spaces for residents to relax and engage in leisure activities. There is a fitness room equipped with exercise equipment to promote physical well-being. The gaming room provides opportunities for friendly competitions and socializing. A garden allows residents to enjoy nature and spend time outdoors.

    Housekeeping services are available to ensure that the living spaces are clean and tidy. Move-in coordination assistance is offered to make the transition into the community as smooth as possible for new residents. Private bathrooms provide privacy and convenience.

    For those who require non-medical transportation, the community can arrange transportation services. Transportation to doctors' appointments is also available for ease of access to medical care. Furthermore, a wellness center promotes overall health and well-being among residents.

    Residents can stay connected with high-speed internet through Wi-Fi connectivity throughout the community. They can also utilize the small library for reading purposes or participate in mental wellness programs.

    In terms of care services, Arbors At Carroll provides 24-hour call system availability for emergencies or assistance requests. Trained staff members offer 24-hour supervision to ensure safety and security within the community. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management are provided as needed.

    Special dietary restrictions are taken into consideration during meal preparation, including the provision of a diabetes diet. The community also offers special dietary options for residents with specific needs or preferences.

    Residents can enjoy various activities organized by the community, including fitness programs and scheduled daily activities. Planned day trips allow residents to explore local attractions, while resident-run activities encourage socialization and engagement within the community. Concierge services are available to assist with any additional needs or requests.

    Arbors At Carroll is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals for easy access to various amenities and services in the surrounding area.

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    Nearby Places of Interest

    Transportation

    • Fairfield County Airport (LHQ) (0.6 miles)
    • Canal winchester train depot (9.4 miles)

    Physicians

    • Precision Pain Care (1.4 miles)
    • Oakview Dermatology (2.2 miles)
    • Allergy & Asthma (2.2 miles)
    • Arbor View Family Medicine (2.2 miles)
    • Ohio Physical Medicine & Rehabilitation (2.2 miles)
    • Riverview Ent Center Of Central Ohio (2.2 miles)
    • Central Ohio General Surgeons (2.2 miles)

    Restaurants

    • Waffle House (1.5 miles)
    • Scrambler Marie's (2.1 miles)
    • Bob Evans (2.8 miles)
    • Applebee's (2.8 miles)
    • Taco Bell (2.9 miles)
    • Olive Garden (2.9 miles)
    • Raising Cane's Chicken Fingers (3.1 miles)

    Cafes

    • Panera Bread (2.2 miles)
    • Tim Hortons (4.1 miles)
    • L-City Pop-Up Coffee (4.7 miles)

    Pharmacies

    • CVS Pharmacy (3.3 miles)
    • Risch Drug Store (3.8 miles)
    • Risch Drug Stores (4.4 miles)
    • Risch Drug Stores (4.4 miles)
    • CVS Pharmacy (4.6 miles)
    • Risch Drug Stores (5.1 miles)
    • David Pharmacy (6 miles)

    Hospitals

    • Veterans Affairs Clinic (3.5 miles)
    • Fairfield Mental Retardation (4.7 miles)
    • Smiths Grove Sanitarium (5.1 miles)
    • Fairfield Medical Center (5.5 miles)
    • Fairfield Kidney Center (5.6 miles)
    • Fairfield Medical Center (5.7 miles)
    • Diley Ridge Medical Center Emergency Room (8.7 miles)

    Places of Worship

    • St. Mark Catholic Church (3.9 miles)
    • St Bernadette Church (6.2 miles)
    • Church of Jesus Christ of Latter Day Saints (7.3 miles)
    • St John Evangelical Lutheran Church (8.2 miles)
    • Thurston United Methodist Church (8.3 miles)

    Parks

    • Fountain At The Square (4.8 miles)
    • Lockville Park (5.3 miles)
    • Chestnut Ridge Metro Park (5.7 miles)
    • Arney Run Park (8.8 miles)
    • Sycamore Creek Park (9.1 miles)

    Frequently Asked Questions

    Where is Arbors At Carroll?
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