Rolling Hills Rehab And Care Center

Pros

• The nurses and aides at Heartland provided wonderful care for the father and his family, especially during difficult times.
• The family made good friends with the caring staff at Heartland, appreciating their dedication and support.
• The father's outgoing personality allowed him to connect with both staff and visitors, creating a positive atmosphere during his stay.
• Family members who visited regularly were able to ensure that their loved one received attention and care from the staff.
• Heartland offered a compassionate environment during the father's final days, with supportive nursing staff who prioritized patient comfort.

Cons

• The physical therapy department at Heartland is ineffective and does not support patients in their recovery.
• Elderly patients, particularly those over 80, are often kept wheelchair-bound instead of being encouraged to walk.
• The doctor at Heartland never physically examined the patients or provided direct care, relying solely on nursing staff.
• Despite being an independent individual upon arrival, the patient experienced a rapid decline and lost mobility within six months.
• Continuous oversight and involvement from family members are necessary for ensuring proper care at Heartland.

Review

The emotional journey of caring for an elderly loved one often leads families to seek professional rehabilitation facilities, hoping that specialized care will facilitate recovery and enable a return to independence. Such was the hope for one family whose father was transferred to Heartland after suffering a dislocated ankle from a fall at Wheeling Hospital. Their experience, however, turned out to be less than satisfactory, prompting serious concerns regarding the quality of physical therapy services provided and the overall care philosophy towards older patients.

Upon arrival at Heartland, the expectation was straightforward: the patient would receive essential physical therapy aimed at regaining mobility and ultimately returning home. Unfortunately, it seems that those expectations were not met. The review highlights a sense of disappointment with the physical therapy department, which was labeled as “useless.” For families seeking rehabilitative services for their loved ones, this can be particularly disheartening; effective physical therapy is critical in ensuring that elderly patients regain strength and mobility post-injury. In this case, instead of receiving proactive rehabilitation, the patient experienced a decline in his ability to walk independently over months—a stark contrast from entering Heartland able-bodied.

A concerning trend noted by the reviewer was how patients over 80 seemed to be treated differently—often becoming wheelchair-bound rather than encouraged to engage in walking or mobility exercises. This approach raises significant ethical questions about ageism within healthcare practices. It appears that there’s a prevailing attitude at Heartland that limits the activity levels of older patients under the assumption they may be incapable of progress due to age alone. Tragically for this family, their independent father devolved into requiring constant assistance within just six months of his admission—a heartbreaking transition stemming primarily from inadequate therapeutic support.

While physical rehabilitation fell short of expectations, another area highlighted was the medical oversight—or lack thereof—from physicians at Heartland. The reviewer specifically noted that their family member's doctor never conducted an in-person examination or even established direct contact with him throughout his stay. Instead, he reportedly only accessed charts for billing purposes related to Medicare without delivering any true medical attention or evaluation. This absence raises concerns about accountability and patient-centered care; when doctors are physically disengaged from treating their patients’ needs directly, it could lead to disjointed communication and diminished patient outcomes.

Throughout this challenging experience—characterized by frustration over inadequate rehabilitation efforts and minimal physician interaction—the family found some solace through attentive nursing staff and aides who cared for their loved one during his final days. Despite systemic issues troubling Heartland’s operations, many staff members emerged as compassionate providers who engaged positively with both patients and families alike. The importance of personal relationships formed in settings like these cannot be understated; they serve as emotional lifelines amidst healthcare turmoil while also highlighting individuals' resilience amid systematic shortcomings.

Ultimately, navigating such complex circumstances requires vigilance and advocacy on behalf of our loved ones—especially as they navigate vulnerable health situations within institutional settings like Heartland. This family's outcome serves as both a cautionary tale about seeking rehabilitation services for elderly individuals while underscoring the need for families to remain actively involved in care management on behalf of their loved ones. Without ongoing engagement with providers asking critical questions about treatment plans and priorities focused on independence—even against barriers posed by age—it becomes all too easy for vulnerable populations like seniors to slip through cracks in care systems designed ostensibly for their benefit yet sometimes fall woefully short.

Pharmacies

• Riesbeck's Pharmacy (0.7 miles)
• CVS Pharmacy (2.6 miles)
• Just Meds (2.7 miles)
• Kroger Food and Pharmacy (2.7 miles)
• CVS Pharmacy (3.1 miles)
• Med Rx (4 miles)
• Kroger Pharmacy (4.3 miles)

Restaurants

• Subway (0.7 miles)
• Sonny Boy Restaurant (1 miles)
• Pizza Hut (1.5 miles)
• Abbey's Restaurant & Lounge (2.4 miles)
• Arby's (2.5 miles)
• Old Windmill Pub (3.1 miles)
• Vagabond Kitchen (3.1 miles)

Parks

• Bridge Park (2.3 miles)
• Fodor Memorial Park (3.3 miles)
• Bethlehem Community Park (4.9 miles)
• Wheeling Park (6 miles)
• National Road Bikeway (6.4 miles)

Physicians

• Drs. Favede & Associates (2.5 miles)
• Rural Emergency Trauma Institute (3.1 miles)
• Ganzer Greg DO (3.2 miles)
• Leigh Anne Papadimitriou MD (3.2 miles)
• Park Valley Behavioral Health Care (3.3 miles)
• Ohio Valley Colon & Rectal Surgeons (3.3 miles)
• Wheeling Healthrite (3.3 miles)

Places of Worship

• First Christian Church of Martins Ferry (2.9 miles)
• St Alphonsus Church (3.1 miles)
• Trinity Assembly of God (3.1 miles)
• St Joseph's Cathedral (3.2 miles)
• West Bellaire Methodist Church (4.6 miles)
• South Bellaire United Methodist Church (4.8 miles)
• Church Alive (4.9 miles)

Cafes

• Centre Cup Coffee (3.1 miles)
• Panera Bread (4.5 miles)
• Tim Hortons (4.6 miles)
• Wheeling Coffee Shoppe (5 miles)
• Aquila Coffee (6.4 miles)

Hospitals

• Highmark Blue Cross Blue Shld (3.2 miles)
• Hillcrest Behavioral Health Services (3.3 miles)
• Bellaire Hospital (3.6 miles)
• East Ohio Regional Hospital (3.7 miles)
• Barton Social Hall (3.9 miles)
• Acuity Specialty Hospital (4.1 miles)