68222 Commercial Drive, Bridgeport, OH 43912
For more information about senior living options: (866) 208-4318
Overall Review of Rolling Hills Rehab And Care Center
Pros
The staff was outstanding.- The physical therapy staff helped him walk again.
- The nurses and aides were amazing and very timely with patients' needs.
- The food was good and the rooms were kept clean.
- The activities team was great.
- Management was always helpful and kind.
- The nurses were wonderful to his father and family during the last week.
- The staff there were top-notch.
Cons
They claim the facility should be shut down and that they couldn’t care less about their patients. - They say patients came back worse than when they entered and warn others to run away.
- They allege a female staff member screamed at a dying patient and did not answer his calls for help.
- They report medications were messed up and not given out on time.
- They describe leaving a bedpan for over an hour and a half with no clothes or blankets, and without giving prescribed medications.
- They state the PT department is useless and that elderly patients are kept wheelchair-bound, with the doctor never touching or examining the patient.
Review
Rolling Hills Rehab And Care Center in Bridgeport is best suited for seniors who are focused on short-term rehabilitation with a strong emphasis on physical therapy and who have family or a trusted advocate involved to oversee daily care. For residents who arrive needing to regain mobility after surgery or illness, the facility can deliver meaningful progress when the therapy team is engaged and responsive. The environment can provide motivation, clean rooms, reliable housekeeping, good meals, and an activities program that helps sustain morale during recovery.
Those who should consider alternatives are families prioritizing consistent physician oversight and uniform day-to-day care. When a loved one requires steady, attentive medical management and a culture of unwavering accountability, this community has shown alarming inconsistencies in several accounts. If medication administration, timely response to calls, and respectful, continuous bedside care are non-negotiable, other options may reduce the risk of troubling lapses that have appeared in multiple reviews.
The strongest positives center on rehabilitation capacity: dedicated physical therapy staff that can help a patient progress toward walking again, nursing and aides who respond promptly to routine needs, and a generally well-kept, manageable environment. The therapy program and activities staff receive notable praise for boosting engagement and recovery momentum, while management is described as helpful and approachable. When the core goal is to restore function, these elements can produce tangible gains and keep a rehab plan on track.
The drawbacks, however, are equally real and cannot be dismissed. Several reviews recount troubling experiences ranging from medication errors and delays to extended neglect during night shifts, with patients left without assistance for hours. There are pointed allegations of disrespectful treatment and rushed or inattentive care, including episodes of failing to address essential needs or leaving patients uncomfortable and unmanaged. One account describes a lack of physician involvement, suggesting that medical oversight may hinge too heavily on nursing staff rather than on consistent doctor rounds. A few older anecdotes raise questions about the long-term care culture, including statements that staff may not prioritize mobility for the very elderly. Taken together, these reports create a credible concern about safety and reliability.
Those pros and cons must be weighed against how a strong rehab program can offset some risk if the patient’s primary objective is functional recovery and if the family can maintain vigilant oversight. When therapy drives discharge planning, the ability to regain independence can justify the choice, provided there is a robust daily supervision plan and explicit quality benchmarks. Yet the weight of reported care gaps cannot be ignored; they cast doubt on whether the facility consistently protects the well-being of residents who depend on reliable, compassionate care around the clock.
In practical terms, a careful buyer should demand concrete assurances before selecting Rolling Hills. Insist on a clearly defined daily physician presence, overseen medication management, and a transparent care plan with measurable rehab goals and timelines. Request regular progress updates and ensure there is 24/7 access to a clinician or senior nursing leadership if concerns arise. Speak with current residents and families, review recent state inspection findings, and arrange a trial period with strict safety and responsiveness criteria. If these conditions cannot be guaranteed, exploring alternatives becomes not only prudent but essential.
99 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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