Kingston Of Ashland
Save20 Amberwood Parkway, Ashland, OH 44805
For more information about senior living options: (844) 490-3973
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Kingston of Ashland is portrayed in the collection of reviews as a place with a strong mix of strengths and serious concerns. On the positive side, many visitors and residents describe the facility as clean and home-like, with a welcoming atmosphere that feels comfortable rather than clinical. Several reviewers note that there are regular events for residents, families, and the wider community, creating opportunities for social engagement and a sense of normalcy. The consistent thread among these accounts is the impression that Kingston aims to be a supportive, community-oriented environment where residents can feel cared for and connected.
What stands out in the affirmative reviews is the quality and visibility of the therapy and rehabilitation services. Multiple voices commend the therapy department - physical therapy, occupational therapy, and speech therapy - for going above and beyond to help residents regain strength, independence, and confidence. Partners from the broader healthcare community speak highly of the collaboration with Kingston, highlighting dependable communication and a smooth process for transitions back home. Specific individuals, like Jessica and other social services staff, are praised for their responsiveness and efforts to keep families informed. There's also appreciation for the facility's broader resources, including case managers, telehealth options, and the presence of supportive professionals such as nurse practitioners and doctors who work closely with residents and their families.
Beyond clinical care, several reviewers celebrate Kingston's staff as friendly, patient, and professional. The sentiment in these accounts emphasizes warmth and approachability - frontline caregivers, aides, and kitchen staff who interact with residents in a respectful and caring manner. For many families, the staff's demeanor helps create a positive overall experience, reinforcing the sense that Kingston is not just a place to receive care, but a place where people feel valued and supported during what can be a stressful time.
However, alongside these favorable depictions are numerous deeply troubling accounts that describe neglect, delays, and gaps in basic care. A number of reviews recount urgent red flags such as delayed responses to call lights, with one report claiming it took hours for a patient to receive assistance or pain medication. Other families describe a pattern of medication issues, including drugs not being given when needed, mix-ups on prescriptions, or doctors and nurses who seemed unsure what was on a patient's chart. There are vivid anecdotes of patients left sitting in wet clothing, not being bathed or helped in a timely manner, and of food not being delivered or eaten as a result of neglect or indifference.
The most alarming stories involve potential life-threatening situations or end-of-life moments. Several reviewers recount cases where pneumonia or other serious medical needs were not promptly addressed, with accusations that staff misread symptoms or failed to act quickly enough. There are also painful memories of hospice-related experiences, including a grandfather who passed away in a room after being left unattended, with family members feeling that communication and attention to his needs fell far short of what they deserved. In a few instances, reviewers describe a culture of disorganization or a lack of familiarity with a patient's chart, which compounds the fear and frustration of families who are trying to advocate for their loved ones.
Some accounts acknowledge the rough reality of staffing pressures and the challenges that can come with running a busy facility. One reviewer notes that despite many positive attributes, there were still clear signs that the business side had undergone changes and that those changes may have impacted day-to-day operations. There's a sense of inconsistency - moments of genuine kindness and effective care juxtaposed with episodes of neglect or miscommunication. In a few stories, apologies or assurances were offered after complaints, yet residents and families felt that real, lasting changes did not always materialize.
Amid the turbulence, there are standout testimonies that counterbalance the negatives and suggest Kingston can be a strong choice under the right circumstances. A grandmother's rehab experience is described as "the best care and best food" she's had in a medical setting, and a grandfather's view of Kingston's rehab and staff is very positive, even inspiring consideration of Kingston for long-term care needs. Reviewers also credit Kingston's staff with professional conduct and an ability to deliver supportive, compassionate care when the environment is well-functioning. In short, some visitors leave with genuine gratitude for the staff's dedication, the quality of therapy, and the overall atmosphere when things are running smoothly.
Taken together, the body of reviews paints a nuanced portrait. Kingston of Ashland appears to be a facility that can deliver high-quality rehabilitation and therapy, with strong partnerships in the healthcare community and a caring, professional staff when things go well. At the same time, multiple accounts raise serious concerns about patient safety, timely care, medication management, and responsiveness. The most troubling messages center on neglect and miscommunication - issues that can have immediate and lasting consequences for residents' health and well-being. For families considering Kingston, these narratives suggest a need for careful due diligence: visit in person, ask pointed questions about call-light response times, medication protocols, and staffing levels; inquire about how chart information is managed and how quickly concerns are escalated; and seek out recent examples of staff training, quality improvements, and patient safety measures to understand the current state of care.
Overall, Kingston of Ashland emerges as a facility with potential to provide excellent rehab, therapy, and community integration - especially when the staffing, communication, and caregiving processes are strong. Yet the recurrent themes of neglect, delayed responses, and medication issues in several accounts serve as a stark reminder that the lived experience for residents and families can vary dramatically. Prospective residents and their families are encouraged to gather diverse perspectives, request a tour, and discuss concrete expectations and safeguards with leadership to determine whether Kingston can meet their specific needs and standards of care.
Kingston Of Ashland in Ashland, OH is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, and cable or satellite TV is available for entertainment. Community-operated transportation is provided for the convenience of residents, making it easy to get around town.
For those who enjoy technology, there is a computer center with internet access, as well as Wi-Fi/high-speed internet throughout the community. The dining room offers restaurant-style dining, providing delicious meals for residents to enjoy. Additionally, there is a kitchenette available for those who prefer to prepare their own meals.
Residents have access to various recreational facilities within the community, including a fitness room and gaming room. There is also outdoor space and a garden where residents can relax and enjoy nature. A small library is available for those who love reading.
To ensure comfort and convenience, each resident has a fully furnished apartment with a private bathroom. Housekeeping services are provided to maintain cleanliness and tidiness.
Care services at Kingston Of Ashland include 24-hour call system and supervision for safety and security. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure residents receive their medications properly. Specialized dietary programs like diabetes diets are available for those with specific dietary needs.
The community offers transportation arrangements both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is provided to assist new residents in settling comfortably into their new home.
A wellness center is available to promote mental well-being among residents. Various activities are organized on a daily basis including fitness programs and scheduled daily activities such as games or crafts. Planned day trips allow residents to explore different areas outside the community.
Kingston Of Ashland benefits from its convenient location with several cafes, parks, pharmacies, restaurants, and places of worship nearby. In case of any medical needs, hospitals and physicians are also in close proximity.
With its extensive amenities and care services, Kingston Of Ashland provides a comfortable and enriching living environment for seniors in Ashland, OH.
Kingston Of Ashland is located at 20 Amberwood Parkway, Ashland, OH 44805 in Richland County, Ohio
Kingston Of Ashland on seniors.fyi includes 5 photos including images showing interior, entrance, building, landscaping, hospital bed, bedroom, healthcare, lounge, and more.
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