The Good Shepherd

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The Good Shepherd

622 Center Street, Ashland, OH 44805

For more information about senior living options: (844) 490-3973

4.3 from 62 reviews
5 stars
50
4 stars
1
3 stars
2
2 stars
0
1 stars
9

Memory Care Skilled Nursing Facility

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    Overall Review of The Good Shepherd

    Pros

    • pro The staff at The Good Shepherd is wonderful and very caring, and they keep families informed about new happenings.
    • pro The facility is amazing, always clean, with friendly staff, and residents are well cared for.
    • pro The nursing staff, therapists, and aides are excellent, and the overall care provided is attentive and professional.
    • pro Reviewers describe the staff as treating residents like family and going above and beyond to help.
    • pro Families report positive outcomes, with residents making progress and often able to return home or resume activities.
    • pro The facility is praised for kindness, empathy, and genuine concern for both residents and their families.
    • pro Many reviewers would highly recommend Good Shepherd for rehab or long-term nursing care.
    • pro The environment is welcoming and home-like, with compassionate and dedicated staff.

    Cons

    • pro The reviewer claimed the facility is extremely prejudiced against Black people and people of color, creating an uncomfortable environment.
    • pro The reviewer alleged staff were giving the father Ativan to control his behaviors, which left him zoned out, and that this was not adequately addressed.
    • pro The reviewer stated the place "used to be a great place" but something has changed, implying a decline.
    • pro The reviewer warned others to be careful about placing loved ones with staff who hate people, suggesting a hostile atmosphere.

    Review

    The Good Shepherd emerges in these reviews as a place where care is felt deeply by families and residents. Across many accounts, the staff are described as wonderful, caring, and genuinely attentive. Families repeatedly note that they are kept informed about their loved ones, with staff members providing timely updates and explanations about conditions and changes in care. Cleanliness and a welcoming atmosphere are also highlighted, with several reviewers stressing that the facility feels well maintained and orderly, contributing to a sense of safety and comfort for those staying there.

    A large portion of the feedback centers on the daily experience of residents and the quality of care they receive. Nursing staff, aides, therapists, and even ancillary teams receive high praise for their friendliness, professionalism, and responsiveness. Reviewers commonly mention that patients are well cared for, clean, well-fed, and engaged in meaningful activities. The consistent thread is a culture in which staff see residents as people with histories, preferences, and needs, not merely as patients. The facility's openness to family involvement and ongoing communication adds to the sense that loved ones are partners in the care process rather than bystanders.

    Rehabilitation and therapy are highlighted as major strengths. Several testimonials describe successful recoveries after hospital stays, with residents regaining strength and moving back to assisted living or returning home with ongoing support. The rehab teams - especially physical and speech therapists - are lauded for their expertise and for taking the time to teach both residents and families what to expect. One particular remark about ventilator care and tracheostomy management reflects a level of specialized care that gives families confidence during difficult transitions. The emphasis on attention to skin integrity, cleanliness, and ongoing monitoring is also noted, underscoring the facility's commitment to preventing common complications during rehab and long-term stays.

    Family experiences run powerful and emotionally resonant across several reviews. Guardians and relatives speak of staff who go above and beyond to coordinate transfers, facilitate home care arrangements, and provide emotional support during challenging times. Specific staff members are repeatedly named as exceptional, including social workers and therapy professionals who made a lasting impact. The narrative extends beyond clinical outcomes to the human connection families felt - stories of staff who checked in during hospitalizations, provided comfort during hospice moments, and treated residents with grace and warmth. For many families, the Good Shepherd feels almost like an extended family, a place where knowledgeable professionals help navigate a difficult journey with empathy and competence.

    The overall tone is overwhelmingly positive, with a consistent message that the facility offers reliable, compassionate care for both short-term rehab and longer-term needs. Reviewers praise the comprehensive approach to care, the availability of multiple departments working in concert (nursing, therapy, dietary, social services), and the dependable communication that keeps families in the loop. There are many anecdotes about staff forming meaningful relationships with residents, calling by name, and making an effort to build a rapport that supports both medical goals and the residents' quality of life. In addition, families frequently express gratitude for the ways the staff accommodate individual preferences and routines, helping to preserve dignity and comfort.

    Amid the strong consensus of praise, one review presents a contrasting perspective that cannot be ignored. A reviewer describes experiencing extreme prejudice, stating that people of color should avoid the facility due to witnessed stares, comments, and a climate that felt reminiscent of high school cliques. The reviewer also recounts fear of retaliation for speaking out and mentions concerns about the use of Ativan to manage behaviors in a resident with dementia, describing the medication as leaving the resident zoned out rather than engaged. This account underscores that, even in a setting that many other families celebrate for its care and compassion, there can be moments of fear, discomfort, or conflict surrounding culture, safety, and medication practices. It is important to note that this viewpoint stands apart from the bulk of the testimonials and serves as a reminder that individual experiences can vary and should be explored directly with the facility.

    Taken together, the stories paint a portrait of The Good Shepherd as a place where high-quality care, clear communication, and a nurturing atmosphere are the rule rather than the exception. Families consistently report trust in the staff, confidence in the care plans, and a sense of relief knowing their loved ones are cherished and well looked after. For those seeking rehab, short-term recovery, or long-term nursing care, the volume of positive experiences - bolstered by many named staff members and firsthand accounts of compassionate service - positions The Good Shepherd as a strong option to consider, while also highlighting the importance of visiting in person to form a complete, individualized impression.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Care with behavioral issues Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
    • Rehabilitation program Rehabilitation programRehabilitation programs are vital for seniors as they provide specialized care and therapies to help them regain independence, mobility, and overall quality of life after an injury or illness. These programs offer individualized support and services to promote recovery and prevent further decline in physical and mental health.
    • Respite program Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Good Shepherd in Ashland, OH is a premier assisted living community that offers top-notch care and an array of amenities to enhance residents' quality of life. As a skilled nursing facility, our dedicated staff provides 24-hour supervision and assistance with daily activities to ensure the comfort and well-being of our residents.

    Our community boasts a range of amenities designed to cater to the diverse needs and interests of our residents. From a beauty salon for pampering sessions to a computer center for staying connected, we offer a variety of spaces for relaxation, engagement, and convenience. Residents can enjoy delicious meals served in our restaurant-style dining room or take advantage of our kitchenette if they prefer to cook their own meals. Our fully furnished accommodations feature private bathrooms, ensuring both comfort and privacy.

    Staying active and engaged is important at The Good Shepherd. Our fitness room enables residents to exercise at their own pace, while our wellness center promotes mental well-being through various programs. Residents can also partake in planned daily activities or resident-run activities tailored to their interests. We facilitate scheduled day trips for exploration beyond our community.

    We understand the importance of providing access to healthcare services and everyday conveniences. With several cafes, parks, pharmacies, physicians, restaurants, places of worship, transportation services, and hospitals nearby, our residents have easy access to everything they need.

    At The Good Shepherd in Ashland, OH, we prioritize the physical health and emotional well-being of our residents by offering specialized care services such as medication management and assistance with transfers. Our rehabilitation program ensures that individuals recover from any physical ailments effectively. Additionally, we provide specialized memory care programming for those with cognitive impairments.

    If you are looking for an assisted living community that offers exceptional care in a vibrant environment with abundant amenities nearby, The Good Shepherd in Ashland should be your top choice. Contact us today to learn more about how we can meet your loved one's unique needs.

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    Nearby Places of Interest

    Hospitals

    • Samaritan Regional Health System (0.3 miles)
    • Kindred Healthcare (13.6 miles)
    • Medcentral Health System (13.6 miles)
    • Kindred Hospital Central Ohio (13.6 miles)

    Physicians

    • Ashland Radiology Consultants (0.4 miles)
    • Samaritan Pain Clinic (0.4 miles)
    • Ashland Surgical Care (0.4 miles)
    • Hear Wright (0.8 miles)
    • Farrar Edwin L DDS (0.9 miles)
    • Pediatric Consultants of Ashland (1.3 miles)
    • Sugarbush Eye and Laser Center (1.7 miles)

    Restaurants

    • The South Street Grille (0.4 miles)
    • Wendy's (0.4 miles)
    • Uniontown Brewing Company (0.4 miles)
    • Ohio Fire (0.4 miles)
    • Peking Restaurant (0.4 miles)
    • Arby's (0.7 miles)
    • O'Bryan's Pub (0.8 miles)

    Pharmacies

    • Samaritan Retail Pharmacy (0.4 miles)
    • CVS Pharmacy (0.5 miles)
    • Good Neighbor Pharmacy (0.9 miles)
    • Rite Aid (0.9 miles)

    Cafes

    • Keats Coffee (0.4 miles)
    • Tim Hortons (1.1 miles)
    • Starbucks (2.7 miles)
    • Grandpa's Cheesebarn (3.2 miles)
    • Tim Hortons (10.4 miles)
    • Open Door Cafe (12.5 miles)

    Places of Worship

    • Jack and Deb Miller Chapel (0.4 miles)
    • First Church Of The Brethren (0.5 miles)
    • Jehovah's Witnesses-Ashland (1.2 miles)
    • Grace Brethren Church (1.2 miles)
    • Pursuit Student Ministries (1.2 miles)
    • Genesis (1.2 miles)
    • Nankin Federated Church (4.4 miles)

    Parks

    • Freer Field (0.6 miles)
    • Jamieson Creek Nature Preserve (0.9 miles)
    • Brookside Park (1 miles)
    • Brookside West Park (2 miles)
    • Gilliom-Cherp Nature Park (2.5 miles)
    • Byers Woods (5.1 miles)
    • Jeromesville Central Park (7.6 miles)

    Transportation

    • Ashland County Airport (3G4) (3.8 miles)
    • U-Haul Neighborhood Dealer (13.6 miles)

    Frequently Asked Questions

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