Crystal Care Center Of Ashland

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  • Interior

    A well-lit dining area with neatly arranged tables and chairs.

  • Decor

    A cozy living room with a television, sofas, armchairs, and a bookshelf.

  • Building

    A small clinic building surrounded by blossoming trees.

  • Bedroom

    A simple room with a hospital bed, nightstand, and lamp.

  • Windows

    A cozy indoor seating area with two wicker chairs and a round table, set near large windows and adorned with a vase of flowers.

  • Dining

    A neatly arranged dining area with tables and chairs, decorated with artwork on the walls.

  • Landscaping

    A residential house with a driveway and landscaping at dusk.

  • Exercise Equipment

    A physical therapy room equipped with exercise equipment and a treatment table.

Crystal Care Center Of Ashland

1251 East Main Street, Ashland, OH 44805

For more information about senior living options: (844) 490-3973

3.3 from 33 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
0
1 stars
14

Skilled Nursing Facility

Overall Review of Crystal Care Center Of Ashland

Pros

  • pro Billie was fantastic.
  • pro The activities director was a ray of positivity and energy.
  • pro The Crystal Care team makes visitors feel welcome on their first day.
  • pro The social services director was sweet and helpful.
  • pro The staff took excellent care of a family member and went above and beyond to keep them informed.
  • pro My dad has Crystal Care as his favorite among the nursing homes he's tried, thanks to staff who listened to his needs and helped him return home.
  • pro Allie from Crystal Care helped my mom with a spare right foot rest for her wheelchair.
  • pro They took really good care of her there; staff was polite and helpful.

Cons

  • pro The facility is consistently understaffed and lacking accountability.
  • pro The building is outdated and has a strong odor, with mouse traps found in a resident's room.
  • pro A male resident allegedly assaulted the mom because he was left unattended despite prior warnings.
  • pro The staff are overwhelmed, tired, and often unhappy; residents wait up to 20 minutes for help.
  • pro Some aides yelled at residents for requesting assistance, and care is frequently delayed.
  • pro Communication is poor; many calls go unanswered, after-hours lines are unavailable, and administration is unresponsive.
  • pro Discharge medications are mishandled, with prescriptions not called in and residents going days without meds.
  • pro The facility is described as dirty and poorly maintained, with issues like overflowing sinks and neglect of care.
  • pro Billing practices are problematic, with final bills arriving more than a year later and disputed charges.
  • pro The environment is portrayed as a horrible place to work and an unsafe, uncaring place for residents, suggesting widespread neglect.

Review

Crystal Care Center of Ashland is best suited for families pursuing aggressive rehabilitation and therapy-driven recovery, where the primary value lies in structured programs and accessible therapists who can push a resident toward independence. The strongest argument to choose this community is the quality and continuity of therapy, with several residents and families highlighting dedicated therapists who propel real improvement. When a loved one can thrive on daily rehab momentum and when families are comfortable actively coordinating care, Crystal Care can deliver meaningful progress. This is not a place to rely on for glossy amenities or flawless administration; it is a facility that can work for outcomes-focused rehab if the right conditions are in place.

Those evaluating alternatives should note who may want to steer away. The overarching concern in the reviews centers on staffing stability, communication, and reliable day-to-day operations. Families that cannot tolerate frequent call-bell delays, inconsistent nurse availability, or fluctuating levels of attentiveness should consider facilities with stronger staffing models and clearer accountability. Similarly, if medication management, timely discharge planning, or transparent leadership are nonnegotiable, other options with more robust oversight will likely be more suitable. In short, this is a facility that can perform well for rehab-focused cases but carries notable risk in operational reliability.

The most compelling pros center on therapy teams and activity-minded culture. Several residents point to therapists who markedly improve mobility, motivation, and daily function, with notes of personal dedication from individuals like Penny and Billie standing out. The rehab-to-home narrative is a clear differentiator here: when therapy is engaged consistently, residents can regain independence and return home with support. Positive experiences also extend to activity programming and staff members who affirm residents' dignity and engagement, creating a sense of momentum that can sustain progress even when other systems falter. In short, where therapy is at the core, the facility earns credibility and results.

Yet the cons are persistent and weighty. Understaffing shows up in practical, painful ways: call bells unanswered for long stretches, aides stretched thin across many residents, and occasional hostility that undermines trust. Communication gaps - between nursing, social work, and family - compound the fragility of care, with reports of delayed responses, missed calls, and inconsistent information. Medication management and discharge planning emerge as recurring trouble spots, including situations where prescriptions are delayed or incomplete at crucial handoffs. Environmental concerns - perceived cleanliness, room conditions, and general upkeep - also color impressions and can affect comfort and safety. Taken together, these issues threaten safety and the consistency needed for steady rehabilitation.

The key question is whether the therapy gains can offset the operational fragility. For families prioritizing measurable progress toward independence, Crystal Care can deliver strong rehabilitation outcomes when therapists are engaged, staff communicate well in critical moments, and administration remains responsive. The strongest narratives describe clear, tangible improvements and families feeling involved in the care plan. However, when staffing dips or leadership disengagement surfaces, progress may stall, and the risk of medication lapses or miscommunications increases. The balance hinges on the ability to lock in stable therapy teams, verify reliable nursing coverage, and maintain disciplined discharge and follow-up processes.

Guidance for a deliberate decision is concrete. Visit with intent to observe therapy in action, ask to meet the Director of Nursing and the social work team, and request current staffing ratios during peak hours. Confirm how medication handoffs are documented and whether prescriptions can be called in promptly at discharge. Speak with multiple families or residents about consistency of responses to calls and requests. If these checks reveal solid communication, dependable staffing, and a clear rehab trajectory, Crystal Care can be a strong fit. If not, pursue facilities with reputations for steadier front-line leadership and more predictable day-to-day operations, keeping the therapy strengths in mind as a non-negotiable criterion.

Features

Housing

  • 72 resident community capacity 72 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Crystal Care Center Of Ashland in Ashland, OH is a vibrant and comfortable assisted living community offering a wide range of amenities and care services. Residents will feel pampered with the convenience of an on-site beauty salon, fully furnished accommodations, and housekeeping services to ensure their living spaces are always clean and tidy. They can relax and socialize in various common areas such as the gaming room, small library, or outdoor spaces like the garden.

The community also features a dining room where residents can enjoy delicious restaurant-style meals prepared by the staff, with special dietary restrictions taken into consideration. For those who prefer to cook for themselves, there is a kitchenette available. In addition to providing nutritious meals, the staff at Crystal Care Center assist residents with activities of daily living including bathing, dressing, and transfers.

Residents' well-being is also prioritized through various wellness programs and fitness activities offered in the fitness room or organized day trips. Mental wellness programs are available to ensure that residents are provided with emotional support and assistance when needed. The center also boasts modern technology conveniences like Wi-Fi/high-speed internet access and a computer center.

Transportation arrangements are provided for both non-medical needs and medical appointments to ensure that residents have easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, as well as hospitals.

Overall, Crystal Care Center Of Ashland strives to create a warm and welcoming environment where residents can enjoy independence while receiving high-quality care and enjoying a fulfilling lifestyle in the heart of Ashland.

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Nearby Places of Interest

Restaurants

  • Bob Evans (0.1 miles)
  • Casa Fiesta (0.2 miles)
  • Ashland-Wooster Drive In (0.2 miles)
  • KFC (0.3 miles)
  • Burger King (0.4 miles)
  • Chipotle Mexican Grill (1 miles)
  • McDonald's (1.3 miles)

Cafes

  • Tim Hortons (0.2 miles)
  • Starbucks (1.5 miles)
  • Keats Coffee (1.6 miles)
  • Grandpa's Cheesebarn (2 miles)
  • Tim Hortons (11.4 miles)
  • Open Door Cafe (13.1 miles)

Parks

  • Jamieson Creek Nature Preserve (0.4 miles)
  • Freer Field (1.1 miles)
  • Brookside Park (2.1 miles)
  • Brookside West Park (3.1 miles)
  • Gilliom-Cherp Nature Park (3.7 miles)
  • Byers Woods (4.5 miles)
  • Jeromesville Central Park (6.6 miles)

Physicians

  • Farrar Edwin L DDS (0.4 miles)
  • Sugarbush Eye and Laser Center (0.4 miles)
  • Cleveland Clinic Cole Eye Institute (0.4 miles)
  • Akron Children's Hospital Pediatrics (0.7 miles)
  • Mid-Ohio Orthopaedics Wellness Center (0.8 miles)
  • Mid Ohio Orthopaedics & Sports Medicine (0.8 miles)
  • Ashland Surgical Care (1 miles)

Places of Worship

  • Genesis (0.6 miles)
  • First Church Of The Brethren (1.3 miles)
  • Jehovah's Witnesses-Ashland (1.5 miles)
  • Jack and Deb Miller Chapel (1.6 miles)
  • Grace Brethren Church (2.4 miles)
  • Pursuit Student Ministries (2.4 miles)
  • Nankin Federated Church (4 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Samaritan Retail Pharmacy (1.1 miles)
  • Good Neighbor Pharmacy (2.1 miles)
  • Rite Aid (2.1 miles)

Hospitals

  • Samaritan Regional Health System (1.1 miles)
  • Kindred Healthcare (14.6 miles)
  • Medcentral Health System (14.6 miles)
  • Kindred Hospital Central Ohio (14.6 miles)

Transportation

  • Ashland County Airport (3G4) (3 miles)

Frequently Asked Questions

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