The Arbors At Fairlawn

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The Arbors At Fairlawn

575 South Cleveland Massillon Road, Fairlawn, OH 44333

For more information about senior living options: (844) 490-3973

4.2 from 99 reviews
5 stars
72
4 stars
8
3 stars
1
2 stars
2
1 stars
16

Skilled Nursing Facility

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    Overall Review of The Arbors At Fairlawn

    Pros

    • pro The staff were good to him when he was admitted.
    • pro He has had great experiences during his stay.
    • pro The Arbors at Fairlawn is a beautiful building and the staff is phenomenal.
    • pro It is a fantastic facility with a friendly environment, clean and sanitized, and the staff communicate well and work as a team.
    • pro Megan Learn helped with the admission process, putting the family at ease.
    • pro Social worker Stephanie has been extremely helpful with the power of attorney process.
    • pro The therapy team is top notch.

    Cons

    • pro The reviewer states the facility stinks, the floors are dirty, and the rooms are filthy.
    • pro The reviewer had to sweep the floor and have the bed changed because the sheets were dirty and had not been changed for two days, and the bathroom was nasty.
    • pro A family member alleges a resident was starved, being fed egg salad sandwiches or hot dogs, and was down to 148 pounds, bedridden with no one helping him.
    • pro The reviewer describes the facility as always understaffed, with terrible food and physical therapy that is a joke.
    • pro A relative notes that the resident is rarely bathed and frequently misses activities, with staff often not responding promptly to requests for help.
    • pro A sister found a filthy room, and a soiled diaper was discovered in the laundry.
    • pro The lack of care and general cleanliness is described as far from acceptable for a loved one.

    Review

    The Arbors at Fairlawn comes across in these remarks as a facility that inspires a wide range of experiences among families and residents. For every glowing testimonial about a clean, welcoming environment and attentive care, there is at least one other review highlighting serious concerns about cleanliness, staffing, and daily routines. Taken together, the comments paint a landscape of high variability: some people praise the building, the people who work there, and the care their loved ones receive, while others feel that basic hygiene, prompt assistance, and consistent staffing are not meeting expectations.

    Several pieces of feedback center on cleanliness and basic housekeeping. A number of family members describe rooms that feel dirty or inadequately maintained: floors that "stink," beds and linens that are not changed regularly, and bathrooms described as "nasty." One individual even recounts sweeping a room themselves and having to arrange a bed change due to dirty sheets that had reportedly not been replaced in days. The concerns aren't limited to personal spaces - laundry issues also surface, with allegations of soiled items being mixed in with clean laundry. These sorts of observations have left some visitors wary about the overall level of hygiene and daily housekeeping in the facility.

    These cleanliness concerns are frequently paired with broader worries about staffing and the quality of daily care. Several reviewers point to being understaffed, which they connect to lapses in activities, timely assistance, and daily routines. Complaints range from not getting residents to participate in activities during the day to delays in basic care, such as assistance with baths or clothing. The sentiment is that with more hands on deck, routines could be more consistent and residents could receive attention more promptly. Some reviewers also criticize the food quality, describing meals as unappealing or unsuitable for residents, which compounds the sense that daily life there can be uncomfortable for some occupants.

    Amid these critiques, there are many strongly positive experiences that center on specific staff members and on personal stories of care. A recurring thread praises the administrative team - especially Megan (administrator), Dawn (front office), and Stephanie (social worker) - for their responsiveness, guidance through admissions, and support with practical matters like Power of Attorney and Medicaid bed processes. Several families credit these staff members with easing difficult transitions and helping their loved ones settle in. In one heartfelt update, Andrea shares the news of her stepfather Ed Tultz's admission and later his passing, thanking Megan, Dawn, Stephanie, and others for making him comfortable in his final weeks and expressing gratitude that she would recommend the facility to others. This sentiment of gratitude toward specific team members appears repeatedly across several stories.

    There are also positive accounts of respite and ongoing care that emphasize communication and trust. For example, Megan Learn helped a family through the admission process for a father who was physically independent at the outset, and the family appreciated being kept in touch by phone during the stay. The ability to contact staff and receive timely updates contributed to a sense of relief and confidence that their loved one would be well cared for while they were away. In another case, the social worker's involvement in planning and documentation is highlighted as a meaningful factor in ensuring family peace of mind when a relative required ongoing support.

    Therapy and rehabilitation experiences contribute another important dimension to the overall impression of The Arbors at Fairlawn. Some residents report substantial gains from speech therapy, physical therapy, and occupational therapy, describing a tangible improvement in their ability to perform daily tasks and communicate more clearly. One review recounts a personal transformation - from being unable to dress independently or speak clearly to regaining independence and clearer speech - crediting the therapy team for "making a huge impact" on life. The role of therapists and the collaborative, encouraging atmosphere is echoed by other visitors who commend the team's dedication and competence, noting that therapists, nurses, and aides work together in a patient-centered way.

    The facility also earns praise for its physical environment and the culture it fosters. Several reviews mention a "beautiful," well-kept building with a home-like atmosphere that supports engagement and participation in activities. There are enthusiastic notes about the sense of community, the positive interactions with staff, and even external partnerships - such as church involvement - that add to the sense of warmth and purpose within the Arbors. Residents and families alike speak of staff who are friendly, communicative, and clearly invested in their roles, with many remarks about how staff go out of their way to ensure residents' needs are met and how good it feels to be told that people care.

    In sum, The Arbors at Fairlawn presents a spectrum of experiences. On one end, families recount beautiful facilities, responsive administrators, compassionate staff, and meaningful progress in therapy and daily functioning. On the other end, there are persistent concerns about cleanliness, timely care, and consistent staffing that have led some families to worry about basic standards of comfort and safety. These mixed reviews underscore the importance of ongoing attention to housekeeping, staffing levels, and thorough communication with families. For anyone considering this community, the message from these accounts is clear: individual experiences vary, and success often hinges on the specific staff team, the level of oversight, and the degree of proactive involvement by family members and healthcare partners. The Arbors appears capable of delivering excellent, compassionate care in the right circumstances, but there is also a clear signal that improvements in cleanliness, staffing consistency, and daily workflow would benefit many residents and their loved ones.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Akron-Canton Regional (17 miles away) Akron-Canton Regional (17 miles away)
    • Cleveland-Hopkins International (23 miles away) Cleveland-Hopkins International (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Arbors At Fairlawn is an exceptional assisted living community located in Fairlawn, OH. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.

    Our residents have access to a beauty salon where they can pamper themselves and stay looking their best. They can also enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. For those who need transportation assistance, we provide community operated transportation as well as transportation arrangement for non-medical needs and doctors appointments.

    We understand the importance of staying connected in today's digital world, which is why we have a computer center with Wi-Fi/high-speed internet access for our residents to use at their convenience. Our dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions if necessary. Residents also have the option to prepare their own meals using the kitchenette provided in each room.

    At The Arbors At Fairlawn, we believe in promoting an active lifestyle for our residents. Our fitness room is equipped with exercise equipment and our wellness center focuses on mental well-being. Residents can enjoy various activities such as gaming, reading books from our small library, and enjoying outdoor spaces like gardens.

    Our dedicated staff is available 24/7 with a call system and provides assistance with daily activities such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents take their medications properly.

    In terms of nearby amenities, there are four cafes, one park, eight pharmacies, eleven physicians' offices, sixteen restaurants, and two places of worship conveniently located near our community. We also offer concierge services for added convenience and planned day trips for recreational purposes.

    Overall, The Arbors At Fairlawn provides a warm and caring environment where residents can receive personalized care while enjoying numerous amenities and engaging in various activities.

    Nearby Places of Interest

    Physicians

    • Cns Healthcare Foundation (0.3 miles)
    • Summit Adult Medicine Center (1.1 miles)
    • Ohio Sleep Disorder Center (1.5 miles)
    • Ohio Family Practice (1.5 miles)
    • Crystal Clinic Orthopaedic Center (1.6 miles)
    • Center for Urologic Health (2 miles)
    • Obgyn (2.2 miles)

    Restaurants

    • Swensons Drive-In (1 miles)
    • Chick-Fil-A (1 miles)
    • Chipotle Mexican Grill (1 miles)
    • Olive Garden (1 miles)
    • Taco Bell (1.1 miles)
    • McDonald's (1.1 miles)
    • Hooley House Sports Pub & Grille (1.1 miles)

    Pharmacies

    • Acme Sav-On Pharmacy (1 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (1.5 miles)
    • Rite Aid (1.5 miles)
    • Discount Drug Mart (2.8 miles)
    • CVS Pharmacy (3.1 miles)
    • Walgreens (3.2 miles)

    Cafes

    • Starbucks (1.1 miles)
    • Cafe Arnone (1.7 miles)
    • Biggby Coffee (2.6 miles)
    • Nervous Dog Coffee Bar (3.9 miles)
    • Molly Brown Cafe (6.7 miles)

    Places of Worship

    • Grace Church (1.9 miles)
    • Ghent Christian Church (2.6 miles)
    • Wadsworth Church of the Nazarene (7.1 miles)

    Parks

    • Green Leaf Park (3.3 miles)
    • Mountain Bike Area (5 miles)
    • Summit Lake Park (6.5 miles)

    Hospitals

    • Akron Children's Hospital (6.4 miles)
    • Summa Western Reserve Hospital (6.6 miles)
    • Summa Akron City Hospital (7.7 miles)

    Theaters

    • Cinemark Cuyahoga Falls And Xd (7.1 miles)

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