The Arbors At Fairlawn
Save575 South Cleveland Massillon Road, Fairlawn, OH 44333
For more information about senior living options: (844) 490-3973
The Arbors at Fairlawn is a beautiful building that is well taken care of, and the staff is phenomenal. The facility feels home-like, with a friendly, clean, and sanitized environment and welcoming teamwork. Megan (administrator) helped with the admission process and made families feel at ease. The team at Arbors at Fairlawn goes above and beyond to care for their patients. Makayla, the admissions person, is upbeat and friendly and answers questions. The therapy department is wonderful, and the nurses are excellent. The staff are caring, compassionate, and truly put residents first, creating a safe and welcoming atmosphere. The facility is consistently praised for its cleanliness and the quality of care, with residents often feeling well cared for and supported.
One reviewer was not impressed, describing the facility as stinking, with dirty floors, a filthy room, sheets not changed for two days, and a nasty bathroom. A family member reported that a resident was promised a private room for over a year, and that he was starving, receiving egg salad sandwiches or hot dogs, and bedridden with no one helping him get up. A reviewer stated the facility is always understaffed, with terrible food and physical therapy that was a joke, advising others not to place their loved ones there. A commenter alleged ongoing lack of care and cleanliness, including filthy rooms and residents waiting long for basic assistance. A review claimed staff yelled at the resident and failed to contact the family, calling the place a bad place. A report described ants in a resident’s room, cold meals, and destroyed or missing medical records, with allegations of dishonesty by an administrator. A reviewer accused the administration of being undermanned and failing to inform the resident’s doctor, with poor communication overall. A review stated that care was slack, the food atrocious, and the social worker lazy, labeling the facility horrible and in need of updates. A family member said the mother’s room stank, the food looked nasty, and that health department intervention was needed due to mistreatment by staff. A reviewer said the lack of care jeopardized health and welfare during therapy, with bedding not changed and multiple other issues, advising to find another facility.The Arbors at Fairlawn is best suited for seniors who need skilled nursing with a strong emphasis on rehabilitation and who respond well to a warm, home-like environment. Families seeking a facility where therapy teams actively drive recovery, and where the staff culture prioritizes communication, kindness, and teamwork, will find this community appealing. It works best for residents who can participate in daily activities and therapy, who value private rooms and a personable admissions process, and who are prepared to engage with management to keep care on track. This is not a hands-off option for those needing constant, highly supervised attention, nor is it ideal for people who demand flawless cleanliness, consistently gourmet meals, and immediate response to every request without family involvement.
There are clear alternatives families may want to consider if certain non-negotiables aren’t met. Repeated concerns about understaffing, inconsistent bathing and hygiene, and delays in basic assistance signal that some days can feel reactive rather than proactive. For families prioritizing predictable, around-the-clock supervision and faultless daily care, other facilities with stronger staffing models and more uniform outcomes may be a safer bet. Likewise, for those who place a premium on pristine, up-to-date surroundings and consistently high-quality dining, the building’s age and reported variability in meals could tilt the balance toward other options. In short, this community rewards engagement and relies on active partnerships with families to offset occasional gaps in day-to-day care.
The strongest positives here are tangible and meaningful: a robust therapy department that can deliver real, measurable progress, a staff culture described as caring and communicative, and a generally clean, welcoming environment that many families experience as home-like. Families repeatedly highlight compassionate nurses, aides, and therapists who go above and beyond to tailor care plans, coordinate with social workers, and help residents regain function. The admissions process is frequently praised for clarity and responsiveness, and several reviews emphasize that therapy teams help residents achieve meaningful milestones, sometimes enabling a return home after rehab or a safer transition to custodial care. When these elements align, the Arbors can feel like a place where genuine relationships and skilled care make a difficult chapter more manageable.
Yet the downsides are real and must be weighed against the strengths. Across numerous accounts, concerns about staffing levels and consistency surface: residents waiting for assistance, aides tasked with too many duties, and families needing to escalate to managers to obtain timely care. Cleanliness and hygiene are not uniformly assured in every room, with some reviews citing dirty rooms or soiled laundry, while others report consistently clean surroundings. Food quality also varies, with several residents raving about meals and others describing daily menus as disappointing. The building’s age and the ongoing need for updates are acknowledged by critics and supporters alike, underscoring a tension between a warm, personalized care model and the practical limitations of a facility that is not brand-new. Communication gaps and periodic management responsiveness challenges are recurring themes that families should scrutinize during tours and conversations.
To navigate these realities effectively, prospective families should insist on a rigorous, fact-based due diligence plan. Schedule a multi-time visit to observe staff interactions during peak activity periods and quiet intervals, noting how quickly needs are acknowledged and addressed. Ask to speak with therapy leadership to hear specifics about rehabilitation protocols, discharge planning, and how therapy goals are documented and communicated to families. Request copies of the latest state inspections and any recent corrective actions, and probe how the facility handles cleanliness, laundry, and supply shortages. Inquire about private accommodations, daily activity schedules, and the flexibility of meal planning to accommodate dietary restrictions, because the most persistent criticisms tend to center on consistency in basic daily care, not the quality of therapy itself.
The Arbors at Fairlawn can be a strong fit for families prioritizing rehabilitation, personal attention, and a homey atmosphere, especially when staff dedication translates into real progress for a resident. It is particularly compelling for those who value a transparent admissions process and a team that coordinates well with family members to navigate insurance or Medicaid bed arrangements. When a resident can advocate effectively or when family advocates are prepared to partner with caregivers, the positive threads, effective therapy, compassionate nursing, and an overall clean, inviting environment, often dominate the experience. For sufferers of acute illness or clients who require highly predictable care with minimal day-to-day variability, this facility may still be worth pursuing, but only after careful validation of current staffing levels, cleanliness standards, and menu quality.
In the end, the decision hinges on what matters most: the ability to rely on steady, attentive care and consistent daily routines, or the comfort and progress that come from a strong therapy program inside a welcoming, family-centered setting. The Arbors at Fairlawn can deliver those benefits, but not every day will feel flawless. Families should plan a structured site visit, demanding concrete answers about staffing ratios, response times, and cleaning practices, while also listening for evidence of ongoing remodeling and upgrades that could affect a resident’s experience. If rehabilitation success and a compassionate, engaged staff are the top criteria, this community deserves serious consideration, with the caveat that a proactive family role and clear expectations are essential to keeping care on the high standard many reviews promise.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (17 miles away) Cleveland-Hopkins International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arbors At Fairlawn is an exceptional assisted living community located in Fairlawn, OH. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Our residents have access to a beauty salon where they can pamper themselves and stay looking their best. They can also enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. For those who need transportation assistance, we provide community operated transportation as well as transportation arrangement for non-medical needs and doctors appointments.
We understand the importance of staying connected in today's digital world, which is why we have a computer center with Wi-Fi/high-speed internet access for our residents to use at their convenience. Our dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions if necessary. Residents also have the option to prepare their own meals using the kitchenette provided in each room.
At The Arbors At Fairlawn, we believe in promoting an active lifestyle for our residents. Our fitness room is equipped with exercise equipment and our wellness center focuses on mental well-being. Residents can enjoy various activities such as gaming, reading books from our small library, and enjoying outdoor spaces like gardens.
Our dedicated staff is available 24/7 with a call system and provides assistance with daily activities such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents take their medications properly.
In terms of nearby amenities, there are four cafes, one park, eight pharmacies, eleven physicians' offices, sixteen restaurants, and two places of worship conveniently located near our community. We also offer concierge services for added convenience and planned day trips for recreational purposes.
Overall, The Arbors At Fairlawn provides a warm and caring environment where residents can receive personalized care while enjoying numerous amenities and engaging in various activities.
The Arbors At Fairlawn is located at 575 South Cleveland Massillon Road, Fairlawn, OH 44333 in Summit County, Ohio
The Arbors At Fairlawn on seniors.fyi includes 5 photos including images showing interior, windows, lounge area, traditional decor, dining, brick wall, lighting, decor, and more.
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