83 Cavalier Drive, Wilmington, NC 28405
For more information about senior living options: (844) 490-3973
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Davis has been wonderful. All the staff have been helpful and kind to the patient, and the nurses and therapists kept the family updated on progress. The CNAs Kat, Tamika, and Nate went above and beyond the duty. Judith A., the nurse, was extremely helpful, compassionate, and knowledgeable about the patient's condition, and would be an excellent asset as staff. The building was well kept and nicely decorated. The facility is beautiful with a kind and caring staff that makes people feel like family. There are some nice people who work at Davis. The reviewer would definitely recommend Davis.
The reviews describe the facility as filthy and severely understaffed, with insufficient time for PT/OT and poor communication. A reviewer stated that patients went 18 days without a shower, with deplorable food and phones not working for a week. Reviewers claim staff frequently blame others and do not take responsibility for duties. The head nurse was described as lacking personality, and Cindy Edgell was accused of being self-serving and unprofessional. Cindy allegedly told Medicare that a patient wasn't improving to justify discharge, while evidence suggested the patient was heavily medicated and starved for days. The social worker was described as unhelpful and failing to follow through on promises. Management was criticized for manipulation, misinformation to Medicare, HIPAA concerns, and discharge plans that were not honored. A private-duty caregiver alleged a CNA with attitude problems who was disrespectful and would eavesdrop. A patient who had a stroke was said to have been left outside in 92-degree heat due to door-open policies, implying neglect. Kitchen staffing shortages and staff being moved away from caregiving reportedly left patients unattended. Some reviewers say the facility cares more about money than patient care. A reviewer warned others not to bring their loved ones there, citing safety and care concerns.The range of experiences shared about this rehabilitation campus covers a broad spectrum, from heartfelt gratitude to deep alarm. A family arrived recently with hopes of a solid rehab plan for a parent who is navigating a precocious and challenging recovery, and the expectations are undeniably shaped by what people have seen and heard from other families. For some, the place feels like a sanctuary where skilled hands and compassionate hearts can help a loved one regain strength; for others, it feels like a place where gaps in staffing, communication, and accountability leave patients and families anxious, frustrated, and sometimes unsafe.
On the brighter side, there are vivid accounts of warmth and competence that made a tangible difference in the care of a mother who needed inpatient Physical Therapy. Davis Rehab is described as having a largely responsive team, with nurses and therapists who kept family members updated about progress. Special appreciation goes to the CNAs - Kat, Tamika, and Nate - who were said to go over and beyond the call of duty. In these narratives, staff efforts were anchored by kindness and attentiveness, and the family member who spoke of a husband's recent loss noted that the team demonstrated understanding and sensitivity during that difficult time. In this thread, the setting itself - the environment and the demeanor of the staff - contributed to a sense of trust in the care being delivered, even as the family acknowledged the complexities of a loved one's rehab journey.
But a chorus of other voices highlights substantial concerns that cannot be ignored. Several reviewers described conditions that felt unsafe or neglected: facilities described as filthy or poorly maintained, chronic understaffing, and a sense that patients did not receive timely or adequate attention. Complaints ranged from limited access to Physical Therapy and Occupational Therapy to reports of lengthy periods with no showers, broken or unusable phones, and food described as deplorable. One account claimed that a patient waited 18 days for a shower, while another lamented that the same facility did not have adequate staffing to support 18-20 patients with even a single nurse and a single aide. The fear of being left unattended - "people screaming for help from their rooms with no response" - was a recurring image in multiple reviews, underscoring the seriousness of the staffing and communication gaps described.
There are also standout positive anecdotes about specific staff members who left strong impressions beyond routine care. One reviewer highlighted an agency nurse, Judith A., who treated an aunt with compassion and was knowledgeable about her condition, leaving the family impressed enough to hope she would consider joining the staff full-time. This testimony speaks to the possibility of extraordinary care delivered by individuals who bring a high level of expertise and empathy to their roles, even as others critique the overall system. The notion that a single clinician can illuminate a patient's experience is echoed by several families who described moments of genuine connection and expertise as critical to the patient's well-being.
In contrast, there are pointed accusations about management and the facility's overarching approach to care. A recurring figure in these accounts is a head nurse named Cindy Edgell, described by some as a sharp contrast to the compassionate care narrative - someone who could come across as professional yet was accused of prioritizing administrative or financial concerns over patient rehabilitation. Allegations include manipulation of Medicare communications, pressuring families about discharge, and misleading statements about a patient's care plan. One reviewer alleged that Cindy prioritized moving a mother into a different setting and even suggested HIPAA violations in communications with outside personnel. Coupled with reports that social workers - though initially helpful - failed to deliver on promised follow-through, the result is a sense that the care pathway can be derailed by administrative dynamics rather than by patient needs alone.
The most troubling parts of the narratives center on safety and patient dignity. Some families describe not just understaffing but a culture where essential tasks - like bathing, diaper changes, or getting a patient in a wheelchair - could be delayed or left to others, creating distress and fear about basic daily living needs being met. One private-duty caregiver specifically pointed to a single CNA with an attitude problem who seemed to undermine care by eavesdropping and inserting herself into private conversations, casting doubt on teamwork and professional respect within the caregiving team. The impression of overworked and under-supported frontline staff runs through these stories, coloring both the patient experience and the families' confidence in the facility's ability to manage complex rehab cases.
Within this patchwork of praise and criticism, a few reviewers also offered mixed but constructive impressions. Some carved out a space for appreciation of the facility's aesthetics and the impression of a smaller, more intimate setting that can feel like family when the right people are in place. They noted that the environment itself remains a positive factor - well-kept, nicely decorated, and capable of supporting a humane rehab experience when staffing levels and communication align with patient needs. There are even mentions of ancillary moments of care, such as a patient's emotional support during a difficult funeral week for a family, illustrating that the human element can rise to the occasion even in the face of systemic constraints.
Taken together, the reviews reveal a nuanced picture: this campus can be a place of genuine care and professional excellence when the front-line staff are adequately resourced, well-supported, and aligned with strong administrative oversight. Yet when staffing is stretched thin, communication falters, and leadership behaviors appear inconsistent or conflict-ridden, patients and families feel exposed to risk, confusion, and disappointment. For anyone considering rehab here for a loved one, the stories suggest a careful approach: engage early and specifically about staffing levels, request clear discharge planning and updates, meet the local care team, and ask about the specific roles of identified nurse leaders and social workers. It's a reminder that rehab success often hinges on the daily realities of staffing, coordination, and the everyday kindness of the people who show up to care.
20 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilmington International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Davis Health & Wellness Center At Cambridge Village in Wilmington, NC is a vibrant assisted living community that offers a wide range of amenities and care services for its residents. The center boasts comfortable and fully furnished accommodations, complete with cable or satellite TV and Wi-Fi/high-speed internet to keep residents connected.
Meals are a pleasure at this community, with restaurant-style dining offering a variety of options to cater to special dietary restrictions. A small library is available for those who enjoy reading, and there is also outdoor space for residents to relax and enjoy nature.
The center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that residents receive their required medications on time. Additionally, the mental wellness program promotes emotional well-being among residents.
Residents can engage in various activities organized by fellow residents or enjoy the scheduled daily activities provided by the center. There are also numerous cafes, parks, and restaurants located nearby, allowing residents to explore the surrounding area.
Overall, the Davis Health & Wellness Center At Cambridge Village offers a comfortable and supportive environment where residents can maintain their independence while receiving the care they need.
Davis Health & Wellness Center At Cambridge Village is located at 83 Cavalier Drive, Wilmington, NC 28405 in New Hanover County, North Carolina
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