Autumn Care Of Waynesville
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Information last verified:
360 Old Balsam Road, Waynesville, NC 28786
For more information about senior living options: (844) 490-3973
The staff are helpful and friendly, consistently going above and beyond for residents. The facility is wonderful, with kind, compassionate, and dedicated staff. The location offers beautiful views and a welcoming atmosphere. Autumn Care of Waynesville has a caring staff and is highly recommended for short or long-term care. The rehabilitation team, including physical therapists, is excellent and helps residents regain mobility quickly. The nurses, dining staff, and other team members provide professional, attentive care. The facility leadership is tremendous, with supportive administrators and a clean, well-maintained environment. Nurses communicate well with families when changes occur, building trust and confidence.
A horrific, stupid bare-minimum crappy experience for his father-in-law. Due to the facility's neglect of a family member, the patient required hospital care for over a month, with bandages not changed and appointments missed. Petty people work there. There is concern that persistent understaffing leads staff to sedate seniors, diminishing their well-being. The grandmother's condition worsened after Autumn Care, prompting the family to consider moving her to see if there would be improvement. The subsequent events have seriously tarnished the family's trust and perspective of Autumn Care.Autumn Care of Waynesville is best suited for families that prioritize a warm, person-centered rehab environment and steady, compassionate staffing. It works particularly well for loved ones needing short-term skilled nursing or post-acute rehabilitation after surgery or illness, with a reasonable chance of returning home or stabilizing into a longer stay if mobility and independence can be supported. The setting is inviting, with clean facilities, pleasant views, and an atmosphere that helps residents feel at ease. When therapy is a central goal and daily engagement matters, this community’s core strength, its care team, can make a meaningful difference.
That said, certain realities warrant consideration. Families should be mindful of alternatives if a high level of medical oversight and consistent daily monitoring are non-negotiable. Several reviews raise serious concerns about neglect and lapses in wound care and appointment adherence, and a few point to understaffing that can slow responses. For a loved one with complex wound management needs, frequent physician follow-ups, or a requirement for unwavering accountability and transparent care plans, other facilities with tighter protocols or stronger nurse-to-resident ratios may be a safer choice.
The standout positives center on the caregiving staff. Time and again, reviewers describe aides and nurses as helpful, friendly, and genuinely caring, going above and beyond in daily interactions. The rehabilitation program receives frequent praise, with physical therapy central to mobility improvements and overall recovery. Families also note strong leadership engagement, with administrators and the assistant director of nursing responsive to concerns, and a generally bright, respectful environment that supports residents during difficult transitions, including end-of-life care.
Nevertheless, the more troubling experiences cannot be ignored. Accounts of neglected wound care or missed medical follow-ups have left families wary and seeking alternatives. Some describe the facility as understaffed, which can translate into delayed responses or less consistent one-on-one attention. There are occasional mentions of residents being sedated as a coping mechanism for workload, which raises serious questions about daily care quality. Discharge planning and family communication do not consistently meet expectations, and a few reviews reflect a sense of frustration with how information is conveyed and how care decisions are explained.
The pros do offset many concerns for families focused on short-term rehabilitation and a nurturing environment, provided active oversight is maintained. When therapy is prioritized, the gains can be substantial, and the compassionate culture helps residents feel seen and cared for during a vulnerable period. A well-led facility with clean, orderly surroundings reinforces trust and day-to-day quality. However, for longer stays or residents with chronic, high-acuity needs, the risk of inconsistencies in oversight becomes a meaningful consideration. The facility can deliver a comforting, effective rehab experience, but contingencies and vigilant family involvement are essential to sustaining confidence over time.
For families weighing a decision, a practical path is to engage early and assertively. Schedule a focused tour that probes therapy schedules, wound-care routines, and daily staffing patterns. Request candid conversations with the ADON and administrator about care planning, incident follow-up, and how bedside changes are communicated. Ask for current resident care plans, discharge criteria, and real-time references from families with similar needs. If possible, negotiate a trial period or short-term stay to confirm fit, and establish a contingency plan, such as home health support or a backup facility, should ongoing concerns arise. Autumn Care of Waynesville can be an excellent match for those who prize compassionate care and robust rehab, so long as the family remains engaged, demands transparency, and is prepared to intervene when care gaps surface.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Care Of Waynesville is an assisted living community located in Waynesville, NC. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide a beauty salon for residents to maintain their personal grooming needs. Cable or satellite TV is available in each resident's room for entertainment purposes. We also offer community-operated transportation for easy access to local destinations.
For those who enjoy technology, we have a computer center with internet access. Our dining room provides restaurant-style dining where residents can enjoy nutritious and delicious meals prepared by our skilled staff. Additionally, we have a fully furnished environment to make our residents feel at home.
We understand the importance of maintaining an active lifestyle, which is why we offer various activity spaces such as a fitness room, gaming room, and outdoor space for recreational purposes. Our small library provides a quiet area for reading and relaxation.
Our care services are designed to assist residents with their daily living activities. We have a 24-hour call system and supervision to ensure safety and security at all times. Assistance with bathing, dressing, and transfers is available as needed. Our staff also provides medication management and specialized meal preparation based on individual dietary restrictions or diabetes diets.
At Autumn Care Of Waynesville, we prioritize the mental wellness of our residents by offering various programs dedicated to promoting their emotional well-being. Transportation arrangements can be made for non-medical needs or doctor's appointments.
In terms of dining, we are committed to accommodating special dietary restrictions to ensure that each resident receives meals that meet their specific needs.
To keep our residents engaged and socially connected, we provide concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for them to enjoy.
Overall, Autumn Care Of Waynesville offers a supportive assisted living community where residents can live comfortably while receiving personalized care and enjoying an array of amenities and activities.
Autumn Care Of Waynesville is located at 360 Old Balsam Road, Waynesville, NC 28786 in Haywood County, North Carolina
Autumn Care Of Waynesville on seniors.fyi includes 8 photos including images showing interior, salon, natural light, healthcare, waiting area, windows, office, lighting, and more.
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Interior
Living Room
Bedroom
Windows
Dining
Exercise Equipment
Office
Salon
