Autumn Care Of Waynesville

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  • Interior

    A serene waiting area featuring natural light and greenery, perfect for relaxation.

  • Living Room

    A spacious living room filled with natural light, featuring wooden floors and cozy furniture.

  • Bedroom

    A hospital room featuring two beds, designed for patient care.

  • Windows

    A cozy office space with orange walls and a simple setup, featuring decorative plants and comfortable seating.

  • Dining

    A spacious and inviting dining area featuring tables, chairs, and ceiling fans, designed for community gatherings.

  • Exercise Equipment

    A spacious therapy room equipped with exercise equipment, featuring large windows for natural light.

  • Office

    A modern reception area in a healthcare facility, featuring a wooden front desk and bright overhead lighting.

  • Salon

    A clean and simple hair salon featuring two styling chairs, mirrors, and a bright yellow interior.

Autumn Care Of Waynesville

360 Old Balsam Road, Waynesville, NC 28786

For more information about senior living options: (844) 490-3973

4 from 26 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 stars
4

Skilled Nursing Facility

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    Overall Review of Autumn Care Of Waynesville

    Pros

    • pro The staff were helpful and friendly.
    • pro The facility has kind, compassionate, and dedicated staff.
    • pro The location is great with beautiful views.
    • pro Autumn Care of Waynesville has a great caring staff.
    • pro The physical therapy staff did a great job.
    • pro The ambiance was pleasant and welcoming with engaging activities.
    • pro The staff and administrator were helpful and kind.
    • pro Connie was instrumental in choosing the facility and was knowledgeable, courteous, and professional.
    • pro The rehab center is awesome.

    Cons

    • pro The experience was described as horrific, stupid, bare minimum, and crappy for the father-in-law.
    • pro Neglect allegedly led to a family member losing a limb, with bandages not changed and appointments missed.
    • pro One reviewer labeled the staff as petty people who work there.
    • pro The meals were criticized as being of poor quality.
    • pro There were concerns that understaffing caused sedation of residents, diminishing their well-being.
    • pro Discharge procedures were not adequately explained to a family member.
    • pro The reviewer urged others not to send their family to the facility and warned to exercise caution.

    Review

    The collection of reviews paints a facility that many families find warm, welcoming, and focused on the people who live there. A recurring thread is the impression that the staff are genuinely kind, helpful, and willing to go above and beyond for residents. Several reviewers describe the atmosphere as friendly and comforting, with phrases like "very welcoming," "kind, compassionate and dedicated," and a sense that the team treats residents with care and respect. The location is also frequently praised, with mentions of beautiful views and a sense that the setting itself adds to the overall experience.

    Across many accounts, the care teams are highlighted as a strong positive. Families repeatedly commend the nursing and therapy staff, noting that nurses communicate well and that aides and caregivers are consistently supportive. Reviewers emphasize the dedication of caregivers and therapists, with comments about physical therapy helping patients regain mobility quickly and staff who are attentive to updates and concerns. The leadership is praised in several notes as well, with administrators and department leaders described as approachable, responsive, and instrumental in coordinating care, even during challenging times like a pandemic or busy periods.

    Rehabilitation and recovery are a common source of praise. Multiple reviewers credit the facility's therapy staff for driving meaningful progress, with mentions of "amazing care givers," "physical therapists" who get patients mobile again, and stories of rehab helping people return home or improve substantially after surgery or illness. One reviewer highlighted Connie as a key influence in choosing the facility, while another lauded a specific therapist (Elaine), underscoring how a positive rehab experience can shape overall impressions of the center. In several notes, families express gratitude for the role of rehab services in their loved ones' journeys.

    However, the narrative is not one-sided. A number of reviewers raise serious concerns that warrant attention. One account describes what they characterize as neglect that led to severe harm, including a family member not having bandages changed, missed doctor appointments, and the patient requiring a hospital stay with a claim that preventable issues contributed to a deterioration in health. The same reviewer urged others to reconsider placing loved ones there. Another reviewer accuses the staff of maintaining sedation or heavy workloads that may compromise the well-being of residents, suggesting a troubling contrast between initial optimism and later experiences. There are also mentions of "bare minimum" service and unkind behavior from some staff, as well as complaints about policy or procedural gaps, such as discharge planning not being fully explained to families.

    Despite the negative anecdotes, many reviews emphasize positive experiences that counterbalance concerns. Several guests and family members describe a well-run facility where even difficult periods are navigated with care, and where family members feel informed and reassured by nurses and administrators. Positive remarks about the daily environment - cleanliness, organization, and a well-maintained building - appear alongside compliments about the dining experience, the quality of meals in some cases, and the overall impression of a facility that can provide both comfort and competent medical support. The emphasis on open communication with families and on a cohesive team approach to care is a common thread in the favorable notes.

    There are practical questions that emerge from the feedback as well. A reviewer asks whether residents are allowed to go outside to smoke, hinting at ongoing considerations of resident autonomy and policy. Other notes point to occasional gaps in the transition from hospital or rehab to home, such as discharge instructions that could have been clarified more thoroughly, even as many reviewers express confidence in the care team during rehab stays. Collectively, these comments reflect a site that is capable of delivering high-quality rehab and compassionate care while also facing the real-world challenges of staffing, communication, and consistent adherence to patient-centered practices.

    In sum, the stories present a facility that many families feel can be a wonderful place for loved ones, especially when it comes to the compassion of the staff, the strength of the rehabilitation program, and the supportive leadership that is willing to engage with concerns. At the same time, there are critical voices calling for improvements in staffing levels, resident safety, and transparency around care decisions. The overall picture is of a place with strong, well-intentioned care, tempered by serious experiences that remind prospective families to evaluate individual needs, visit in person, and have candid discussions about expectations, safety, and the plan for ongoing communication.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Autumn Care Of Waynesville is an assisted living community located in Waynesville, NC. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    In terms of amenities, we provide a beauty salon for residents to maintain their personal grooming needs. Cable or satellite TV is available in each resident's room for entertainment purposes. We also offer community-operated transportation for easy access to local destinations.

    For those who enjoy technology, we have a computer center with internet access. Our dining room provides restaurant-style dining where residents can enjoy nutritious and delicious meals prepared by our skilled staff. Additionally, we have a fully furnished environment to make our residents feel at home.

    We understand the importance of maintaining an active lifestyle, which is why we offer various activity spaces such as a fitness room, gaming room, and outdoor space for recreational purposes. Our small library provides a quiet area for reading and relaxation.

    Our care services are designed to assist residents with their daily living activities. We have a 24-hour call system and supervision to ensure safety and security at all times. Assistance with bathing, dressing, and transfers is available as needed. Our staff also provides medication management and specialized meal preparation based on individual dietary restrictions or diabetes diets.

    At Autumn Care Of Waynesville, we prioritize the mental wellness of our residents by offering various programs dedicated to promoting their emotional well-being. Transportation arrangements can be made for non-medical needs or doctor's appointments.

    In terms of dining, we are committed to accommodating special dietary restrictions to ensure that each resident receives meals that meet their specific needs.

    To keep our residents engaged and socially connected, we provide concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities for them to enjoy.

    Overall, Autumn Care Of Waynesville offers a supportive assisted living community where residents can live comfortably while receiving personalized care and enjoying an array of amenities and activities.

    Nearby Places of Interest

    Parks

    • Canton Park (10.5 miles)

    Physicians

    • Midway Medical Center (11.3 miles)
    • Carolina Pediatric Therapy (22 miles)
    • Frances Warde Family Health (22.1 miles)
    • Blue Mountain Medicine (22.2 miles)
    • Pineiro Family Practice (22.3 miles)
    • Brevard Orthopaedics (22.3 miles)
    • Allergy Partners of Western North Carolina (22.4 miles)

    Places of Worship

    • St Joan of Arc Roman Catholic Church (20.4 miles)
    • Grace Baptist Church (21.9 miles)
    • New Hope Baptist Church (22.4 miles)
    • Iglesia Oasis De Esperanza Church Of God (22.4 miles)
    • Mt Moriah Calvert Baptist Church (23.8 miles)
    • New French Broad Baptist Church (24 miles)
    • East Fork Baptist Church (24.5 miles)

    Pharmacies

    • Ingles (20.7 miles)
    • Walgreens (20.9 miles)
    • CVS Pharmacy (21.8 miles)
    • Metcalf Pharmacy (22.2 miles)
    • Gordon Family Pharmacy (22.4 miles)
    • Brevard Drug Company (22.4 miles)
    • Walgreens (23.8 miles)

    Restaurants

    • Arby's (22 miles)
    • Marco Trattoria (22.1 miles)
    • New China Restaurant (22.1 miles)
    • Zaxby's (22.1 miles)
    • Wendy's (22.2 miles)
    • Pescado's Burritos (22.2 miles)
    • El Ranchero (22.2 miles)

    Cafes

    • Starbucks (22.2 miles)
    • Pisgah Coffee Roasters (22.2 miles)
    • Jordan Street Cafe (22.2 miles)
    • Cup & Saucer (22.3 miles)
    • Bill's Boiler House (22.3 miles)

    Hospitals

    • Transylvania Health System (22.3 miles)
    • Mission Childrens Hospital (23.8 miles)

    Frequently Asked Questions

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