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4 from 29 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
2
1 stars
4
Overall Review of Autumn Care Of Waynesville
differentiator10 reviews mention this
Skilled nursing and rehab focus
Several residents describe skilled nursing and rehab stays where care teams focused on getting patients back on their feet.
Reviews repeatedly describe this community as a place for skilled nursing and rehabilitation, including short-term stays after surgery and longer stays for ongoing needs. Families mention improvements tied to the rehab process, and others describe confidence in the nursing care during extended stays. Even the more critical reviews frame their concerns around day-to-day care while a family member was receiving skilled nursing support.
common20 reviews mention this
Staff and nurse communication
Many reviews highlight caring, responsive staff and nurses who keep families informed.
Across the reviews, families describe the staff as helpful, friendly, kind, and compassionate, with care teams treating residents as people rather than just patients. Several reviewers also mention communication, including nurses calling when something changed, and leadership listening to concerns even during difficult periods. A smaller set of reviews are sharply negative, describing neglect or unsafe basics like missed care tasks, so experiences can vary.
common7 reviews mention this
Physical therapy gets attention
Physical therapy staff are frequently described as attentive and effective during rehab.
Multiple residents and families describe positive experiences with physical therapy, including staff who were accommodating and helped patients progress quickly. Reviews also mention therapy involvement during rehab stays after procedures like hip replacement, and one short-stay reviewer credits therapists with getting them up and moving. In general, the rehab narrative in the reviews aligns with families looking for hands-on therapy rather than only routine supervision.
common5 reviews mention this
Meals and dining support
Dining is a noticeable point of both satisfaction and criticism.
Some reviews praise the quality of meals and describe the dining facility as part of an overall care team. Others say the meals could have been better or that food quality did not meet expectations, including one complaint about food left on the floor. Overall, dining shows up in the reviews as something families pay close attention to during stays.
caveat4 reviews mention this
Cleanliness and room upkeep
Cleanliness and housekeeping quality varies in resident experiences.
A few reviews are positive about cleanliness and upkeep, including mentions of a well-maintained facility and rooms being cleaned daily. At the same time, one review reports housekeeping lapses serious enough to require cleaning personally, and others tie problems in care to basics like not changing bandages. When it comes to cleanliness, the reviews do not describe a consistently uniform experience.
caveat4 reviews mention this
Neglect and missed care concerns
Some families report severe concerns about neglect and missed medical follow-through.
Several critical reviews describe failures that go beyond dissatisfaction, including neglect of bandage changes and missed doctor appointments. One review claims a family member experienced a severe outcome after care was not handled as expected, and another expresses deep concern about what they perceived as unsafe care practices. These reports are serious counterpoints to the many positive staff and rehab experiences in the rest of the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Canton Park (10.5 miles)
Physicians
Midway Medical Center (11.3 miles)
Carolina Pediatric Therapy (22 miles)
Frances Warde Family Health (22.1 miles)
Blue Mountain Medicine (22.2 miles)
Pineiro Family Practice (22.3 miles)
Brevard Orthopaedics (22.3 miles)
Allergy Partners of Western North Carolina (22.4 miles)
Places of Worship
St Joan of Arc Roman Catholic Church (20.4 miles)
Grace Baptist Church (21.9 miles)
New Hope Baptist Church (22.4 miles)
Iglesia Oasis De Esperanza Church Of God (22.4 miles)
Autumn Care Of Waynesville on seniors.fyi includes 8 photos including images showing interior, salon, natural light, healthcare, waiting area, windows, office, exercise equipment, and more.
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The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Exercise Equipment, Rehabilitation, Open Space, Therapy Room, and Daylight
Salon and Mirrors
Natural Light
Healthcare
Office
Waiting Area
Reception
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90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive care and amenities (24/7 supervision, ADL assistance, diabetes diet, meals, transportation, activities).
A Detailed Exploration of Living Wills and Advance Directives
Comprehensive Guide to Medicare Coverage for Hospice Care
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
