White Oak Of Waxhaw

Pros

• The facility is clean and has a nice, open feeling.
• The physical therapy at White Oak of Waxhaw is excellent.
• The staff at White Oak of Waxhaw is friendly and caring.
• The rooms at White Oak of Waxhaw are spacious and have private bathrooms.
• The staff at White Oak of Waxhaw always goes above and beyond to accommodate residents' wants and needs.
• The facility at White Oak of Waxhaw is cheerful and clean.

Cons

• The quality of care at the facility was described as horrible, with serious medication errors and neglect leading to hospitalization.
• A family member reported that staff was understaffed, affecting the overall care provided.
• Residents experienced high staff turnover and inconsistent quality of care over time, leading to dissatisfaction.
• There were complaints about inadequate pain management for patients on hospice, highlighting a lack of compassion and professionalism from the staff.
• The food options were deemed substandard and unappealing by multiple reviewers, contributing to a negative dining experience.
• One reviewer noted difficulty in contacting a family member due to inadequate phone accessibility at the facility.
• Overall feelings of sadness were expressed due to seeing so many residents in wheelchairs without adequate engagement or mobility opportunities.

Review

White Oak of Waxhaw is a nursing facility that has garnered mixed reviews from family members, reflecting a range of experiences related to the quality of care, the cleanliness of the establishment, and the overall atmosphere. On one hand, some families have shared their positive experiences regarding the environment and staff interactions, while others have raised serious concerns about inadequate medical care and staff responsiveness.

One review highlights an exceptionally distressing experience where a father was hospitalized for pneumonia, a fractured rib, and a UTI due to incontinence. The reviewer expressed outrage at the apparent negligence of the facility's staff who failed to adhere to hospital notes. They reported that medication previously discontinued was still administered, contributing to additional complications including aspiration pneumonia. Alarmingly, when the reviewer sought emergency assistance for their father?s high fever, they encountered long delays before resorting to transporting him themselves. Upon arriving at the ER, it became evident that urgent medical intervention was necessary as he presented with low blood pressure and oxygen levels. This case starkly contrasts with other reviews praising staff attentiveness and hospitality.

Some family members shared more uplifting accounts about their loved ones? stays at White Oak; they described it as clean with an open layout that fosters community. The physical therapy offered at this facility received particular commendation for its excellence. Activities such as music performances and bingo games were noted as enjoyable distractions for residents, enhancing their engagement despite dietary restrictions that limited menu variety. The physical environment was consistently described positively: clean rooms equipped with private bathrooms contributed to a pleasant living experience.

Yet even among these positive recountings are hints at underlying issues within the facility. For example, while caregivers were praised for friendly service and attentiveness in one account describing good food and vibrant activities, other reviewers felt there was a significant understaffing problem affecting overall care quality. One review highlighted that personal connections formed between residents and staff were often overshadowed by care inconsistencies or loss of critical attention over time.

The sentiment surrounding staffing challenges is pervasive across many reviews ? several families reported concerns about high turnover rates among personnel leading to inconsistent care protocols over extended periods of residency at White Oak. This situation raises questions about training adequacy and continuity in caregiving practices?issues which seem especially troubling when considering residents? health needs can escalate rapidly as they age or experience declines in condition.

Additionally, another heartbreaking narrative involved end-of-life care where one reviewer lamented having to plead for adequate pain management during hospice services?their loved one endured substantial suffering due to what they perceived as insensitive treatment protocols. Moments like these underscore how crucial responsive practices are within assisted living environments; caregivers? actions (or lack thereof) can significantly impact patients' quality of life during vulnerable times.

In conclusion, while White Oak of Waxhaw presents itself as an inviting option with clean facilities and engaging activities?commendable traits valued by many?it remains essential for prospective residents or their families to critically assess current conditions through comprehensive discussions about staffing stability alongside direct feedback from those receiving care within its walls. Some families have experienced exemplary support from devoted caregivers dedicated to creating enjoyable moments amidst life changes; however, contrasting narratives caution against complacency regarding potential healthcare deficits requiring immediate resolution. A thorough evaluation before making any decisions is prudent when considering such facilities' ongoing capacities?especially given the diverse set of experiences reflected in these reviews.

Restaurants

• Pelican's Snoballs (0.6 miles)
• The Dreamchaser's Brewery (0.7 miles)
• Capricci S True I (0.7 miles)
• Waxhaw Creamery (0.8 miles)
• Chick-Fil-A (5.5 miles)
• Wendy's (6 miles)
• Rizzo's Spaghetti House (7.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (5.5 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (6 miles)
• Harris Teeter Pharmacy (6.1 miles)
• CVS Pharmacy (7.4 miles)
• CVS Pharmacy (8.8 miles)

Physicians

• Waxhaw Family Physicians & Sports Medicine Center (1.8 miles)
• Indian Land Primary Care (5.9 miles)
• Barnett Family Practice-Carolina Lakes (5.9 miles)
• Palmetto Rehabilitation Specialists (6.1 miles)
• Kanelos Dino P MD (6.9 miles)
• Novant Psychiatry (7.7 miles)
• Piedmont Plastic Surgery & Dermatology (8.6 miles)

Places of Worship

• Barnful of Quilts (2.6 miles)
• Bethlehem United Methodist Church (6.1 miles)
• Iglesia Bautista Trinity (7.6 miles)
• Elevation Church - Ballantyne (10.1 miles)
• Providence Presbyterian Church (10.3 miles)
• Taylors Grove Baptist Church (11.1 miles)
• Calvary Church (12 miles)

Parks

• Walnut Creek Park (4.2 miles)
• Bridgemill Park (8.7 miles)
• Blakney Park (9 miles)
• Lansford Canal (12.6 miles)
• River Park (12.8 miles)
• Why Not An American Ark (12.9 miles)

Cafes

• Panera Bread (6.1 miles)
• Starbucks (6.1 miles)
• Starbucks (8.8 miles)
• Panera Bread (8.9 miles)
• Starbucks (9.1 miles)
• Starbucks (11.2 miles)
• The Collective Cafe (13.4 miles)

Theaters

• Redstone 14 (8.6 miles)
• Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (10.6 miles)