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Waltonwood Providence in Charlotte, NC

Waltonwood Providence is an assisted living and memory care community in Charlotte, NC.

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Waltonwood Providence in Charlotte, NC

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11945 Providence Road, Charlotte, NC 28277

For more information about senior living options: (866) 208-4318

4.4 from 87 reviews
5 stars
66
4 stars
8
3 stars
1
2 stars
4
1 stars
8

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Overall Review of Waltonwood Providence

differentiator 7 reviews mention this

Memory care is built around activities

Memory care residents are repeatedly described as engaged in activities led by named team members.

Several reviewers who have lived in the memory care setting describe a strong focus on getting residents involved, with regular group activities, outings, and hands-on crafts. Multiple reviews specifically point to life enrichment staff members (including Bethany and Grace) as key to engagement, including photo updates and coordinating resident participation. A number of family members also describe the move into memory care as a seamless or positive transition, with residents staying active rather than spending most of the time in their rooms.

common 7 reviews mention this

Clean, well kept facility feel

Residents and visitors frequently describe a very clean, well maintained community.

Reviewers commonly describe the building as clean and well cared for, including attention to cleanliness details. Several mentions also describe the grounds as well maintained, with flowers and outdoor space contributing to the overall feel. A few reviewers also comment on the newer or refreshed condition of the rooms and common areas, reinforcing the impression that the community is kept up over time.

caveat 4 reviews mention this

Dining quality draws sharp complaints

Dining experiences are sometimes described as unreliable or below expectations for quality.

While many reviews speak positively about food and dining, a recurring set of lower ratings focuses on meal quality and consistency. Some reviewers report food quality issues such as overcooked or poorly prepared meals, and others describe problems with getting a second dinner seating meal when they arrived to eat. There are also mentions that dietary restrictions are difficult to manage, with limited alternatives described in at least one review.

  • An elegant dining room with neatly set tables and a warm fireplace.
caveat 4 reviews mention this

Cost concerns come up repeatedly

Price is a frequent concern, with some residents and families calling it too expensive for the service described.

Several lower ratings explicitly call the community pricy or expensive, with at least one reviewer linking the cost to concerns about food and overall value. Other complaints describe cost-cutting practices, including reduced meal availability and service issues tied to what families felt they were paying. At least one review also points to broad concerns about pricing behavior such as raising prices and operating in a profit-oriented way.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 80 resident community capacity 80 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Pet friendly Pet friendly
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (15 miles away) Charlotte Douglas International (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments
  • Walking wheelchair assistance Walking wheelchair assistance

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Nearby Places of Interest

Cafes

  • Panera Bread (0.4 miles)
  • Starbucks (0.5 miles)
  • Starbucks (2.3 miles)
  • Starbucks (4.7 miles)
  • The Collective Cafe (6.1 miles)
  • Panera Bread (6.4 miles)
  • Starbucks (6.5 miles)

Restaurants

  • Carolina Ale House (0.4 miles)
  • DeSano Pizzeria Napoletana (0.4 miles)
  • Chuy's (0.4 miles)
  • Duckworth's Grill & Taphouse Rea Farms (0.6 miles)
  • McDonald's (2.2 miles)
  • Chick-Fil-A (2.7 miles)
  • Andy's Frozen Custard (2.8 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.4 miles)
  • Walmart Pharmacy (3.7 miles)
  • Walgreens (4.5 miles)
  • CVS Pharmacy (4.7 miles)

Physicians

  • Kanelos Dino P MD (1.7 miles)
  • Piedmont Plastic Surgery & Dermatology (2.3 miles)
  • Novant Psychiatry (2.9 miles)
  • Arboretum Pediatrics (3.8 miles)
  • Ballantyne Family Medicine (4.7 miles)
  • Carolina Sinus Centers - Charlotte (4.8 miles)
  • Ballantyne Pediatric Associates (5 miles)

Places of Worship

  • Providence Presbyterian Church (1.8 miles)
  • Calvary Church (3.7 miles)
  • Carmel Baptist Church (4.7 miles)
  • Elevation Church - Ballantyne (5.1 miles)
  • Sharon Baptist Church (7.1 miles)
  • Idlewild Baptist Church (7.9 miles)
  • Morningstar Fellowship Church (8.2 miles)

Parks

  • Blakney Park (2.7 miles)
  • Bridgemill Park (7.1 miles)

Theaters

  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (3 miles)
  • Redstone 14 (5.8 miles)
  • AMC Carolina Pavilion 22 (7.4 miles)

Hospitals

  • Carolinas Medical Center-Pineville (6.6 miles)

Frequently Asked Questions

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Related Resources

  • dementia paranoiaDementia, Paranoia, and Caregiver Guidance: Understanding the Connection

    Dementia encompasses progressive neurological disorders that impair cognitive functions and can lead to paranoia due to cognitive decline and emotional changes. The article discusses the triggers of paranoia in dementia, caregiver strategies for managing it, and the importance of distinguishing between dementia-related paranoia and other psychiatric conditions.

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

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